PROFESSIONAL SUMMARY:

• Experienced Quality Assurance Consultant. Extensive knowledge and experience in all stages of the Software Development Life Cycle (SDLC) beginning from initiation and definition to deployment and support.
• Proficient in analyzing Business/ System Requirements documents and Use Cases.
• Able to identify and map AS - IS and To-Be processes and suggest recommendations for process requirement
• Expertise in designing, defining and identifying potential issues in Integration cycles and actively involved in Release Management of global projects
• Experience in writing/enhancing of Test Plan, Test Strategy in Package validation Application Testing specifying the system’s inputs, outputs, limitations in SAP Successfactors.
• Able to coach and transfer knowledge to team members, including ensuring that test resources have proper understanding of application functionality and system technologies.
• Ability to manage Test Leads in delivering test services to the program including test planning, specification, development, execution, and defect management activities on cloud functionality
• Proficient in using Quality Center for Test Planning, Requirements Management and Defect Reporting and Tracking.
• Well versed in conducting different kinds of tests such as functionality, positive, negative, smoke, integration, user acceptance, performance, regression, load, security, installation etc.
• Proficient in using different tools like HP ALM, for defect tracking, bug fixing
• Experience in managing unit, system, and regression testing on multiple projects concurrently, as well as providing support for end-to-end user acceptance testing (e.g., interpret SAP business processes and assist the business users in the creation of test scenarios, test scripts, and test roles).
• Experienced in Change Management Process of Business and played a Key role as a Functional Test Analyst in day to day transport management and Support for a Global Implementation.
• Very Proactive, Organized, Self-Motivated and disciplined in handling the work assigned and in producing the deliverables and meeting deadlines

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile, Scrum

ERP: SAP Successfactors, HRIS

Bug or Test Management Tools: Quality Center, ALM

Operating Systems: Windows, Mac, Linux

Microsoft Tools: MS Office Suite, MS SharePoint, MS Project, MS Visio

Documentation Tools: MS Office Suite, MS Visio

WORK EXPERIENCE:

Confidential, Dallas, TX

SAP Successfactors QA Tester

Responsibilities:

• Actively involved in performing different tests for use case scenarios like Hire, Re-Hire, Termination, LOAs, Transfer on Employee Central (Successfactors) Onboarding Business Process
• Defined and Performed test cases on Applicant view, Administrator View, Reporting & Communication, Job listing Dashboard, Other hire centric search, Background Check in Applicant Tracking System(ATS).
• Defined test cases on Social media integration to help automate job alerts, emails, FB etc linking to corporate page through Applicant Tracking system (ATS)
• Performed Manual testing, Regression Testing and Integration Testing for different modules of SAP Successfactors like Employee Central, Confidential, PM and designed and executed testing
• Performed interface testing between Applicant Tracking System (ATS) and EC through Dell Boomi
• Worked on testing of Integration between Confidential with PM plan module in Successfactors
• Tested various Compensation custom field as per client requirement and tested integration module Compensation module with PM (Performance Management) module in SAP Successfactors
• Performed the smoke testing on Hire- rehire, Terminate, Transfer, LOA business processes in SAP Successfactor
• Worked on Stock, Bonus template of Compensation module of Successfactors and mapped Route map for proper validation
• Executed End to End testing for various HR business processes
• Worked on customization for several Employee Central data model of SAP Successfactors as per customer’s requirement in propagation logic; created workflow for data change in employees record in Successactors EC-employee central, configured and modified graphical report on advance tool called Online Report Designer (ORD) of EC in Successfactors
• Processed employee data changes as in seniority date calculations, organizational changes, personal data (name, contact information), LOAs
• Manually tested RBP in Employee Central of Successfactors
• Defined test plan, test cases in HPQC for integration, regression testing on Cloud functionality- SAP Successfactor, Dell Boomi Globalscape
• Delivered QA Matrix, test cases results to management team on daily basis for migration activity
• Participated with User groups to perform extensive User Acceptance Testing (UAT) ensuring business requirements and applications delivery in Successfactors
• Experience in testing Web-based services or applications
• Experienced in coordinating with external QA resources.
• Engaged with Offshore QA team for knowledge sharing, getting feedback about test metrics
• Written test scripts on 3rd party application and manually tested the integration between 3rd party application

Confidential, Bellevue, WA

SAP Successfactors QA Analyst

Responsibilities:

• Defined various use case scenarios like Hire, Re-Hire, Termination, LOAs, transfer on Employee Central (Successfactors) Onboarding Business Process
• Performed interface testing between Applicant Tracking System (ATS) and EC through Dell Boomi
• Defined and Performed test cases on Applicant view, Administrator View, Reporting & Communication, Job listing Dashboard, Other hire centric search, social media integration, Background Check in Applicant Tracking System (ATS).
• Performed the smoke testing on Hire- rehire process in Successfactors.
• Defined test cases on Social media integration to help automate job alerts, emails, FB etc linking to corporate page through Applicant Tracking system (ATS)
• Manually performed testing on Compensation template as per business requirement, Created Custom column in Variable Pay Plan in Successfactors
• Defined test cases on the job code and Pay grade mapping in Compensation
• ( Successfactors) module and executed test cases
• Tested Successfactors Confidential Module and also tested the modified Confidential plan template
• Wrote test cases on position management in Successfactors
• Performed manual testing of various objects in Different data models in SAP Successfactors and uploaded data models from legacy system to Successfactors
• Manually Tested integration between PM module with Compensation Module in Successfactors
• Manually Tested integration between PM Module with Confidential Module in Successfactors
• Worked on Quality Analysis (QA ) after generation of OLAP from HRIS (Human Resource Information System ) and is published to Preview instance in Successfactors
• Analyzed logs and reporting error in SAP Successfactors rectifying fault in the design in Successfactors
• Performed Regression Testing and Integration Testing for different modules of SAP Successfactors and documented the defects
• Processed employee data changes as in seniority date calculations, organizational changes, personal data (name, contact information), LOAs
• Worked on integration, regression testing on Cloud functionality
• Defined test plan, test cases in HPQC(HP ALM) for integration, regression testing on Cloud functionality, Dell Boomi, Globalscape.
• Performed testing in Agile and Waterfall project with manual test activity in SAP HPQC
• Performed Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity testing for multi-tier web application architecture and deployment
• Well versed with existing QA best practices and methodologies to design, implement and automate processes
• Coordinated with various support groups, regional users (globally positioned) and the offshore testing & development/support Teams for testing and support activities, during the various testing phases - Unit testing, Integration testing, User acceptance testing, Regression testing and Pre-production testing, for tracking and monitoring test progress/status, prioritization & promotion of defects identified during testing and timely escalation to higher management for quick fixes, quick turnaround of fixes needed for testing sign-off and the subsequent go-live, etc for the global roll-out of the application
• Experience in writing/enhancing of Test Plan, Test Strategy in Package validation Application Testing specifying the system’s inputs, outputs, limitations
• Participated with User groups to perform extensive User Acceptance Testing (UAT) within all HRIS systems ensuring business requirements and applications delivery
• Experience using HP ALM for test planning, story creation and defect tracking
• Prepared the weekly status reports showing the issues to be resolved in MS Excel.
• Developed Application Documentation, User manuals for the end users
• Attended weekly Team Status meeting and updated the status to concerned parties

Confidential

HRIS/ Successfactors Analyst

Responsibilities:

• Worked as HR Analyst with the data management and policy development to provide comprehensive employee support
• Performed interface testing between Applicant Tracking System (ATS) and EC through Dell Boomi
• Defined and Performed test cases on Applicant view, Administrator View, Reporting & Communication, Job listing Dashboard, Other hire centric search, social media integration, Background Check in Applicant Tracking System (ATS)
• Catered through all the administering human resource programs, assessing employee and workflow data to improve HR processes and performed research to determine compensation and benefit dispersal
• Participated with User groups to perform extensive User Acceptance Testing (UAT) within all HRIS systems ensuring business requirements and applications delivery
• Coordinated with various support groups, regional and off-shore and assessed internal human resource for efficiency in Hiring and recruiting, Employee training and management, budget management and event scheduling
• Guided the team during the testing of Employee central module and the integration testing with 3rd party vendor
• Defined various use case scenarios like Hire, Re-Hire, Termination, LOAs, transfer on Employee Central (Successfactors) Onboarding Business Process
• Performed the smoke testing on Hire- rehire process in Successfactors.
• Manually performed testing on Compensation template as per business requirement, Created Custom column in Variable Pay Plan in Successfactors
• Defined test cases on the job code and Pay grade mapping in Compensation
• ( Successfactors) module and executed test cases
• Tested SAP Successfactors Confidential Module, modified Confidential plan template
• Wrote test cases on position management in Successfactors
• Performed testing various objects in data model in Successfactors and uploaded data model from legacy system to successfactos
• Integrated PM module with Compensation Module in SAP Successfactors
• Integrated PM Module with Confidential Module in SAP Successfactors
• Worked on Quality Analysis (QA ) after generation of OLAP from HRIS (Human Resource Information System ) and is published to Preview instance in Successfactors
• Analyzed logs and reporting error in Successfactors rectifying fault in the design in Successfactors
• Performed Regression Testing and Integration Testing for different modules of Successfactors and documented the defects
• Processed employee data changes as in seniority date calculations, organizational changes, personal data (name, contact information), LOAs
• Defined test plan, test cases in HPQC for integration, regression testing on Cloud functionality- Dell Boomi, Globalscape.
• Performed testing in Agile and Waterfall project with manual test activity in SAP HPQC(HP ALM)
• Performed Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity testing for multi-tier web application architecture and deployment in Successfactors
• Coordinated with various support groups, regional users (globally positioned) and the offshore testing & development/support Teams for testing and support activities, during the various testing phases - Unit testing, Integration testing, User acceptance testing, Regression testing and Pre-production testing, for tracking and monitoring test progress/status, prioritization & promotion of defects identified during testing and timely escalation to higher management for quick fixes, quick turnaround of fixes needed for testing sign-off and the subsequent go-live, etc for the global roll-out of the application
• Experience in writing/enhancing of Test Plan, Test Strategy in Package validation Application Testing specifying the system’s inputs, outputs, limitations
• Experience using HP ALM for test planning, story creation and defect tracking
• Prepared the weekly status reports showing the issues to be resolved in MS Excel.
• Developed Application Documentation, User manuals for the end users
• Attended weekly Team Status meeting and updated the status to concerned parties

Confidential

Sr. HRIS Analyst

Responsibilities:

• Managed onsite and offshore test teams
• Created Test Plan documentation, reviewed and editing test scenarios, cases and scripts
• Responsible for understanding and analyzing the Business Requirements
• Conducted a walkthrough of the system test plan for approval
• Reported defects found during test execution to ensure that applications are delivered defect free, manually and prepared Test result summary
• Prepared test status reports and communicating status to all stakeholders.
• Conducting defect prevention meetings with the developers so that the rate of defect injection is reduced and the quality of product is enhanced.
• Experience in writing/enhancing of Test Plan, Test Strategy in Package validation Application Testing specifying the system’s inputs, outputs, limitations
• Performed Induction/Onboarding for the new joiners, helping them with their documentation and joining formalities
• Monitored training and tested Employee self-service portal in HRIS, Workflow and Compensation and Absense management
• Mentored team members in learning the domain and identifying test scenarios and test planning.
• Served as the Knowledge Management Prime creating awareness about benefits of knowledge sharing and developing practices to encourage members to contribute in creation of knowledge assets.
• Allocated work to team members and track project status to ensure schedule adherence.
• Directed the onsite Test Team to build the Integration Test Suite
• Performed Smoke test, Functionality test, Integration test, System test and User Interface test are the major tasks done
• Coordinated daily test schedule with offshore team
• Generated a summary report to the team for each Integration Test Cycle
• Maintained the Testing documentation

Confidential, Salt Lake

Talent Acquisition Associate

Responsibilities:

• Requirement gathering from business team
• Sourcing Candidates through different job portals like Monster, Naukri, Shine.com etc
• Worked in the Recruitment department & Employee Referral Program in Confidential Bpo Facilitate discussions between the Business Analysts and Offshore Team
• Sourcing profiles from various job portals, Networks and vendors
• Mapping profiles and scheduling or lining up interviews through calls or video and walk-ins
• Primary job role included Branding, Marketing, Spreading awareness, taking sessions during induction and taking care of the incentive payout for the Employee Referral Program for Kolkata
• Looking after the hiring in Pan-India basis
• Taking care of induction & on boarding. Resolved any discrepancies during the process
• In depth knowledge of End to End hiring process.
• Follow up with the offered candidates till their joining
• Employee Referral Channel is one of the biggest contributor for the Recruitment Department and designed various schemes to attract the employees towards ER Program
• Daily activities includes CV screening, Mass mailing, calling
• Compilations of daily reports to the senior officials regarding the updates on candidates and follow up cases.
• Performed Planning and Meeting monthly targets
• Performed Induction/Onboarding for the new joiners, helping them with their documentation and joining formalities
• Conduced daily planning and meeting monthly targets
• Responsible for strategizing academic programs for employee learning & development
• Proven ability to lead, mentor, motivate, maintain and excel the quality of work within team