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Business Analyst Resume

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Stamford, CT

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SUMMARY

  • I have 5 years of experience in SAP EWM (Extended Warehouse Management) implementation and with the Information Technology Business.
  • I am an expert in the areas of QM (Quality Management) & MFG (Manufacturing) with strong knowledge of the MH (Material Handling) and MM (Master Data) modules in SAP EWM.
  • I have 15 years’ experience with Factory Operations, specializing in Manufacturing, Logistics, Inventory, Quality, Safety and Environmental solution .
  • I have a Business - Driven Mindset.
  • Successfully Deployed and Implemented 10 sites within 2 years with two different versions of SAP EWM Solutions.

TECHNICAL SKILLS

  • SAP ERP - ECC
  • SAP S/4 HANNA
  • SAP EWM Supply chain (QA & MFG)
  • SAP FIORI
  • SAP Personas
  • Quality Management Systems
  • Infinity Quality Systems
  • Auditor Certified (by Confidential )
  • Project & Team goals oriented
  • Strong business analysis
  • Team development: training & coaching
  • Bilingual: English / Spanish

PROFESSIONAL EXPERIENCE

Business Analyst

Confidential, Stamford, CT

Responsibilities:

  • Implemented with great success and on time 11 sites with SAP EWM with On-Site assistance during SAP EWM GoLive and hyper-care phase providing direct support to the Business user community
  • Researched, blueprinted, tested and developed end to end processes and functional system solutions for the bottled water market related to Quality Management & Manufacturing
  • Translated current business practices into SAP EWM functionality
  • Reviewed Test Plan, Performed Testing of Scripts, and Reviewed Results of Tests to determine if solution is ready for next phase
  • Lead & Developed Super User team through preparation of end user training materials and end user training
  • Drove project activities assigning resources to projects/tasks in preparation of deployment of SAP EWM
  • Engaged in challenging new projects such as developing a new EWM strategy for bulk lines and the creation of a Personas app for waste elimination and simplification of SAP transactions
  • Developed a Personas App that eliminated 99% waste from a daily quality transaction: reduced from 600 clicks to 2
  • Wrote an Audit guideline for SAP EWM customers
  • Ensured system and best practice compliance to Confidential Model QMS, LI’s, MI’s, GI’s, GLOBE data standards and Logistics guidelines related to Legacy and GLOBE site SOP’s
  • Ensured compliance to support processes related to Business Requirement (BR’s), Ticket management, resolution and escalation of IM’s and RM’s, Work Requests and Batch Jobs, management of Test Incidents (TI’s) in Sol Man
  • Managed and developed QM Flowcharts & QM Map with tools for the Business user community

Confidential

Quality Assurance Manager

Responsibilities:

  • Managed a team of 6 people including microbiologists, QA technicians and sanitation technicians
  • Responsible for the Master Cleaning & Sanitation Plan and Hygienic Zoning for Food Manufacturing Facility
  • Managed Internal Audit Program compliant with FSSC 22000: GMP Audits, Hygiene Audits, PRP Program Audits
  • Lead HACCP and Food Safety program and team
  • Administrated the Document Management System including cleaning procedures, quality inspection plans, SOPs and QMS
  • Managed the CIP (Clean In Place) Management System and Cleaning Validation Studies with Data Driven Cleaning & Disinfection and Environmental Monitoring Programs
  • Prepared for all corporate, third party and regulatory inspections, improving compliance to FSSC audit
  • Water Processing Expertise: mineral injection, reverse osmosis, and ozonation
  • CAPA (Corrective action Preventive Action) Management
  • Investigation and reduction of consumer complaints
  • Team development within the department providing cross training as well
  • Managed the Sensory Program and factory training
  • Maintained Microbiology Lab Processes including Microbiological and Chemical Assay and Sampling
  • Assessed GMPs, GLPs, HACCP, CCPs, OPRPs, ICP, CIP
  • Continuous Improvement Mindset (TPM Methodologies)

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