SUMMARY

• Over twenty years of industry experience functioning in such job titles as Project Manager, System Administrator (UNIX and Basis), Database Administrator, Systems Analyst and a Developer.
• Trained numerous individuals in Systems Administration (Solaris 8/9, AIX, Linux and HP), Database Administration (Oracle, Informix) and SAP Basis Administration.
• Managed and served as Technical Lead for groups Contractors both on and off - shore for various projects around the world.
• Versatile SAP and IT professional as well as expert in operating systems and databases.
• I am also recognized as a hands-on, pro-active troubleshooter who can rapidly identify problems, formulate strategic plans, initiate change and implement new processes in a challenging and diverse environment.

PROFESSIONAL EXPERIENCE

Confidential

SAP Consultant/Project Manager

Responsibilities:

• Functioned as SAP Team Coordinator lead, which included setting up the weekend SAP maintenance schedule, along with allocating the workers needed for the event and performing hands on work to the SAP, Oracle database and UNIX environments (Solaris, AIX, Linux).
• Operated as a SAP Team trouble ticket Engineer receiving trouble ticket to fix all SAP related issues problems on various modules. (ECC, SCM, BW, Solution Manger, BI etc..)
• Coordinated the weekly All Hands Meeting, which brought together Business Mangers, Consultants (SAP Basis, SAP Functional, Oracle, Unix ..etc) to hash out all production and non-production issues concerning systems and platforms.
• Performed SAP Monitoring and Basis Administration on a weekly rolling schedule to maintain SAP platforms for clients in the field checking and fixing such items as memory, tablespaces, backups, locks ..etc, to ensure the functionality of the systems. I have also been used as a point person for a 24/7 SAP emergency response team.
• Wrote detailed SAP performance, System Capacity, and Database analysis reports for various clients in the field to increase the functionality of their systems.
• SAP Team lead who responsibilities included the training of staff, reporting to the client various statuses of the project/workload, Migrations (SAP, UNIX, Oracle) and the coordination of Disaster Recovery efforts.
• SAP Team lead for various projects at IBM Global Business Services functioning as Off-Shore point person responsible for supervising teams as small as two and as large as eight SAP Consultants.
• Organized weekly infrastructure meetings which were responsible for hashing out all SAP related issues to the landscape at both the enterprise and the small group levels.
• Performed daily SAP monitoring on various platforms for clients to hash out bottlenecks and correct any performance issues though out the landscape (SAP, Oracle, UNIX).
• Mentored various client staff in the field to enhance their knowledge base of BI/BO methodologies and life cycles.
• Served as business relations point person, who was responsible for coordinating events and assignments between various project teams (Business, Developers, ABAP, BOBJ).
• Wrote SAP related documentation instructing engineers on how to add table space, monitoring SAP environments, implementing support packs and installing SAP Routers.
• Performed and supervised such SAP related duties such as Client copies, System and Database Refreshes, Router Migrations and Memory upgrades.
• Operated as Quiet Time supervisor for clients in the field were I was responsible for organizing and implementing general maintenance for all SAP platforms in the landscape.
• Performing duties in the following technical disciplines: SAP maintenance and installations, SAP Administration (ABAP, Java), UNIX (Solaris, HP, AIX, Linux) and Oracle (9i, 10i, 11g) contract point engineer.
• Served as Database Administrator for various clients us Oracle (9i, 10i, 11g) and DB2 (6.0, 7.0)
• Served as Systems Administrator for various clients using UNIX (Sorlaris (8,9,10)), HP, AIX, Linux) and Windows (7.8).
• Installed ERP ECC 5.0/6.0 Express Solution, BW, BI, SCM, APO, CRM, Enterprise Portal, PP, FO, FI, SRM and Solution Manager for various clients’ sites around the country. Performed sizing on various client platforms preparing for installation of SAP software installations.
• Implemented SAP Landscapes to include Development, Sandbox, Test, Production, QA and DR systems.
• Assisted the client staff in learning such SAP modules as BI, BW, CRM, Enterprise Portal, SRM, FO, PP, HR, FI, APO, Transport Management System (TMS), Solution Manger, CO and SEM.
• Assisted many clients with a successful go-live effort with a minimum of post-go-live support.
• Created a process using UNIX shell scripts (Perl & Awk) to transfer daily banking data from FTP sites to the SAP engine.
• Installed and Managed SAP zero downtime software on client platforms, which I used to assist me with implementing such SAP maintenance activities as installing enhancement packages, support packages and general SAP upgrades which in turn was used for weekly, bi-weekly and monthly reporting to the clients.
• Tuned UNIX (Solaris, HP) and AIX operating systems to achieve greater performance.
• Developed zoning schemes for the client’s operating systems (Solaris, HP, AIX) and SAN’s to meet security requirements.
• Trained client staff in SAP Basis administration, Java Netweaver administration, UNIX (Solaris, HP), AIX, DB2, Oracle (9i, 10i) and general SAP Functionality (Transports, Migrations, Daily Maintenance, and Tuning etc.)

Confidential

Project Manager/Technical Lead

Responsibilities:

• Managed a Contractor Staff at the Detroit Computing Center that provided 24/7 Monday thru Sunday technical expertise to the IRS in UNIX (Solaris 8/9, AIX and HP), Oracle Database(8i, 9i), Informatica, Tivoli Enterprise Suite, WEB Administration and SAP Basis Administration(ABAP, Java). Served as team lead for UNIX( Solaris 8/9, AIX, Linux and HP), Oracle Database(8i, 9i), Tivoli Enterprise Suite and SAP Basis operations as it related to the Contractor Staff at the Detroit Computing Center.
• Duties required maintaining an on-call 24/7 Monday thru Sunday for any Operations Manager or Technical Mentor responsibilities.
• Organized training classes and served as staff mentor for staff personnel in Sun Solaris, Oracle Database Fundamentals, Tivoli Enterprise Suite, SAP Basis Administration, Veritas (Netbackup) and Sun Clusters.
• Duties required an on-Call 24/7 throughout the week to handle any technical issues associated with Sun Solaris 8/9(E10K, E15K), Oracle Database, Tivoli and SAP Basis. Functioned as SAP Basis Lead which consisted of managing a group of Basis Administrators and performing day to day administered tasks on numerous servers. Installed, tuned and configured various SAP(R/3, BW, SCM, ERP, APO, SRM, Solution Manager and SEM) applications.
• Implemented CIF Customizing in SAP R/3 which was used to create the system landscape and to set up the data transfer between SAP R/3 and SAP SCM using SAP APO Core Interface (CIF).
• Turned UNIX (Solaris, HP, AIX, Linux) based operating systems for maximum performance.
• Implemented zoning strategies on the EMC San storage device which housed more than ten operating systems.
• Administered 24/7 SAP monitoring, troubleshooting and maintenance shifts which were designed to keep all SAP instances operational during production.
• Created 24/7 Monday thru Sunday work schedules for Contractor Staff and technical guidelines to be used by Contractor Staff for tasks being done at the Detroit Computing Center.
• Responsible for all technical and business correspondence between IRS Staff and the Contractor Group.

Confidential

Project Manager/Lead Engineer

Responsibilities:

• Provided technical assistance in areas such as software design, software development, system administration, and database administration. Developing software baselines for commercial applications. Served as development team lead for various commercial projects. Managed each full-life cycle stage of various applications that are being developed. Visiting potential client sites to present demos of commercial applications on either a Sun Solaris 8 or Windows NT operating system.
• Designed and developed test plans for each software application that was being developed within the company. Developed test procedures to verify that the software applications, operating systems and databases were deployed correctly. Wrote test scripts in UNIX shellscripts to automate the testing procedures. Developed capacity planning test plans/procedures for software applications, operating systems (Sun Solaris, HP, AIX …etc) and databases (Informix and Oracle). Developed test plans for stress testing of applications, databases and operating systems. Tested software applications, databases and operating systems to ensure proper functionality.
• Served as Database administrator for Informix and Oracle databases. Also serving as Systems Administrator for Sun Solaris and Windows NT operating systems. Configuring and implementing Informix Dynamic Server (version 9.2) on both a Sun Solaris 8 and Windows NT operating systems. Initialize and modify single and multiple instances on UNIX and Windows NT boxes. Demonstrate and implement the processes of the database installations, the database initializations, design, environment variable setups, onconfig tuning, Informix mirroring, database migrations, and application troubleshooting for Unix Solaris and Windows NT environments. Responsibilities included performing database design analysis using ERWIN for both the physical and logical models. Migrating Informix databases using FTP, dbexport/dbimport, unload/load, ontape backup/restore, dbexport, and dbimport. Design, implement, and tune Informix database version 9.20. Performing those duties utilizing Perl, Java, C, Kornshell, ERWIN, Informix SQL/4GL, Oracle Designer 2000, JDBC and PL/SQL.

Confidential

Operations Manager/Lead Computer Consultant

Responsibilities:

• Provided technical assistance in such areas as software development, system administration and database administration for the Confidential in New Carrollton Maryland. Duties included serving as enterprise level Informix/Oracle DBA and SAP Basis Administrator for Sun E10K machines across the region. Performed backup and recovery for both in-house databases and client databases in the field. Tuned Informix and Oracle databases for maximum utilization. Installed SAP software and set up instances for in-house servers and client site servers. Planned and implemented a SAP full life-cycle which included the following modules: R/3, SEM, HR, BW and SRM. Assisted in a nationwide database upgrade, which included writing the install scripts, testing the install scripts, creating a tarball for DBA's in the field and managing a ten day hotline to address any outstanding issues.
• Also served as Enterprise-level Sun Solaris System Administrator for across the region and in-house machines. Tuned Sun Solaris operating systems for both in-house machines and client machines in the field. Performed backup and recovery for both in-house Sun machines and client machines in the field. Sized data, temp, physical and logical log dbspaces on a variety of servers. Administered both capacity management and configuration management planning and support for the client. Implemented data mining strategies and solutions for clients in the field.
• Planned and implemented disaster recovery strategies at both the database and operating system levels for the client. Troubleshot databases, software applications, and operating systems problems for emergency trouble tickets. Developed both tier two and tier three application test plans for software that was developed at various IRS branches. Wrote and published operating system test procedures for all applications that were deployed within the Distributive System Management Branch (DSMB) infrastructure for various projects.
• Developed capacity planning test plans for software applications, operating systems (Sun Solaris, HP, Dynix/PTX …etc) and databases (Informix and Oracle). Managed and supervised the DSMB stress team which developed stress test procedures for all applications running on a Unix-based system with either an Informix or Oracle database. Wrote and developed test scripts using UNIX shell scripting, SQL and PL/SQL. Designed login test procedures for accessing operating systems, software applications and databases for various IRS user groups across the region. Developed file transfer test plans/procedures for various sections within the DSMB infrastructure.