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Sap Otc Requirements/ Team Lead Resume

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PROFESSIONAL SUMMARY:

  • SAP expert with more than 19 years of total industry experience.
  • 13+ years of experience in SAP Sales and Distribution (SD) module and integration of SD with CS, FI, CO, PP, MM, LE and WM modules as a functional consultant.
  • Worked on multiple assignments including Global Implementations, Roll Outs, Upgrades, Support and Maintenance projects with Global clients in Consumer Packaged Goods, Healthcare, Pharmaceutical and Manufacturing sectors into consulting roles.
  • Hands on experience of working under 13 SAP projects of which 5 Life Cycles Implementations (using ASAP Methodology right from Project Preparation, Business Blueprint, Realization, Final Preparation, Go - Live Support and Operate phases) 1 Upgrade and 7 Production Support Projects.
  • Strong experience in analyzing user requirements, solution designing, writing & reviewing functional specifications, system configuration, customization, testing, user and documentation.
  • Currently working under IS department of Confidential as a Lead Business Analyst.
  • Strong Sales & Marketing domain experience of 6 years into Telecom & Pharmaceutical industry.

SKILL:

  • Proficient in configuration of SD Enterprise Structure. Expert in the customization & maintenance of Customer Master Data and Material Master Data . Worked on Customer and Product Hierarchies configurations.
  • Substantial hands-on experience of Pricing Configuration by using Condition Technique (Configuration of Condition Types , Condition Tables and Access Sequences , Determining and maintaining Pricing Procedure , creation of Condition Records ). Worked on Condition Exclusion configuration. Good knowledge of Analysis of Pricing in Sales and Billing documents. Worked on Pricing Routines: Alternative Calculation Type, Alternative Condition Base Value and Requirement routines) . Worked on Pricing Reports (V/LD). Worked on Rebate Agreements configurations . Knowledge of Vistex: Customer & Vendor Rebates.
  • Configured Document types (Sales, Delivery and Billing Documents), Item Categories and Schedule Line categories and associated Copy Control settings. Experience in defining Number Ranges for Sales, Delivery and Billing documents. Worked with different processes/ documents: Item Proposals, Inquiry, Quotation, Standard Sales Order, Cash Sales, Rush Order, Free of Charge Delivery, Credit/ Debit Memo request, Returns, Intercompany Sales Order, Intra/ Intercompany Stock transfer Order, Third Party Orders, Contracts, Scheduling Agreements and Consignment processing . Configured Sales Incompletion logs, Order reasons and Reason for rejections.
  • Experience in configuration of Partner Determination, Material Determination, Listing and Exclusion, Free Goods Determination, Tax Determination, Item Category Determination, Schedule Line Category Determination, Text Determination, Shipping Point Determination, Storage Location Determination, Route Determination, Revenue Account Determination.
  • Expertise in Delivery Process: Picking Packing and Goods Issue with its interface with third party Warehouse Management System, Lean Warehouse Management System. Good knowledge of Transportation: Routes, Shipments and Shipment Costs. Exposure of business scenarios where there is an integration of SAP/ECC with Non-SAP (systems like Roadnet, TMS: Manhattan, SWMS, Open Text and other Legacy Systems.
  • Experience of dealing with different billing processes like Order/Delivery related Invoicing, Pro forma invoice for Sales Order/ Delivery, Credit/Debit Memo, Returns Credit Memo, Invoice Cancellation and Invoice Correction. Extensively worked on the Outputs for sales, delivery and billing documents.
  • Experience working in SAP Materials Management (SAP MM) components including Procurement: Vendor Master Data, Purchasing Info Record, Source List, Purchase Requisition and Purchase Order. Good knowledge of MM Pricing (Schema Group, Calculation Schema and Schema Determination), Goods Issue/Goods Receipt, Transfer Posting, Movement Types and Output Determination.
  • SAP ABAP expertise includes knowledge on Debugging, Data Dictionary Objects, SAPscript, SMART Forms, BDC, LSMW, ALE, EDI, IDoc, SAP Query, Function Modules, User exits, RFC, BAPI and BADI.
  • Strong knowledge of SAP - EDI Interfaces e.g. 850, 855, 856, 810, 832.
  • Excellent knowledge of Solution Manager, OVSD, Remedy and Quality Centre and Panaya.
  • Background Jobs scheduling and monitoring.
  • Experience in scheduling design workshops and designing solutions for complex business requirements.
  • Excellent presentation, communication and analysis skills. Experience in people management and client interaction. Ability to work efficiently in both independent and teamwork environments.

TECHNICAL SKILLS:

SAP Modules: SAP Sales and Distribution (SD) module and integration of SD with Customer Service (CS), Materials Management (MM), Logistics Execution (LE), Financials (FI, CO), and Warehouse Management (WM) modules as a Functional Consultant.

SAP Versions: SAP R/3 4.6 C, 4.7, ECC 5.0 and ECC 6.0

Operating systems: Windows 95 / 98 / NT / 2000 / XP / Vista/ 7/ 10 Pro

Documentation & Presentation Tools: Ms - Office

EXPERIENCE:

Confidential

SAP OTC Requirements/ Team Lead

Responsibilities:

  • Mapped Manufacturer Contract Pricing (Rebated & Non-Rebated) and Vendor Rebates Processes into existing SAP Pricing model by enhancements. Developed Contracts Pricing conversion program to convert legacy contract records into SAP. Worked on Pricing enhancements to map contract pricing hierarchy into existing pricing structure of International SAP system. Enhanced KOMP structure. Included custom fields in VBAP and VBRP tables.
  • Worked on Pricing configuration using Condition Technique (Configuration of Condition Types, Condition Tables and Access Sequences , Determining and Maintaining Pricing Procedure , Creation of Condition Records ). Configured Condition Exclusions. Assigned SD conditions to value fields. Mapped Revenue Account Determination. Created new and modified existing Pricing Routines (VOFM): Requirements & Alternative Calculation Types.
  • Extensively used User Exits to influence Sales Order processing.
  • Included custom fields in Customer Master. Worked on Partner Determination.
  • Developed new custom Vendor Rebate Claim report from scratch using staging tables.
  • Done RICEF objects effort estimation. Requirement gathering, analysis and documentation (BRD). Solution designing and preparation of functional specifications (CRD). System Configuration. Testing: Unit Testing, SIT and UAT. Defect resolution. OTC data extraction, Pre-Load validations, Post load validations.
  • Active interaction in client meetings and solution demos.
  • Status reporting to business and internal IS stakeholders. Work assignment. Quality control/approvals.
  • Project objects delivery per scope and timeline.

Confidential

Team Lead SAP SD/LE Analyst

Responsibilities:

  • SD, LE enhancements and support. Worked on resolution of day to day issues with business users.
  • Requirement gathering, analysis and documentation (BRD). Solution designing and preparation of functional specifications (CRD). System Configuration. Testing: Unit Testing, SIT and UAT.
  • Status reporting. Work assignment. Quality control/approvals.
  • Creation of change request documents. Attending CAB meetings.
  • Ownership from development to Go Live in production for the system changes.
  • Mapped Fill or Kill process.
  • Introduced Material Determination process.
  • Mapped Order Cut Off time for eastern and western Confidential Canada branch according to Time Zones.
  • Mapped EDI 850, 855, 810 for major EDI customers e.g. Amazon Canada, Walmart etc.
  • Configured a new on-invoice discount in the pricing model.
  • Created new reports e.g. for Product Catalogue, Open Order lines by using ABAP queries.
  • Worked on Order Confirmation, Packing Slip and Invoice Output changes.

Confidential, Houston, TX

Team Lead

Responsibilities:

  • Taking care of support and development activities. Daily critical Routing support activity in coordination with different ECC Opco Routers
  • Support of all the interfaces connecting third party applications meant for Warehouse Management, Transportation from SAP system in coordination with different teams of ECC (Procurement, Order Management, Basis, and Appdev) PI, Roadnet, SWMS and TMS so that the running business cycle is never broken.
  • Successfully handled Go-Live phases and Hypercare of different Confidential companies.
  • Working on Invoicing - OTC issues which are mainly connected with invoice creation and output generation as a shared responsibility.
  • Resolution of problem incidents:
  • Sales Order Tracking Report.
  • Mentoring onsite and offshore teams as a subject matter expert/ lead. Work assignment between team members.
  • Requirement gathering and analysis. Review of solution designs & functional specifications from team members.
  • Effort estimation for new enhancements. Coordination with the onsite, offshore & client business technology teams.
  • Managing client expectations & escalations.

Confidential, Houston, TX

Team Lead

Responsibilities:

  • Worked on both support and development environments.
  • Mentoring team as a subject matter expert. Effort estimation for new enhancements and projects.
  • Analysis of new BRDs (Business requirement documents)
  • Solution designing and preparation of functional specifications:
  • Avoid incorrect Marketing Associate in the Sales Order.
  • Deactivation of price of rejected Demand Status items.
  • Enhancement under Demand Status items ordering process.
  • Avendra project: Alerts for Avendra customers on OMX applications.
  • Reviewing the solutions of team members. Managing client expectations & escalations.
  • Coordination with the onsite, offshore & client business technology teams.
  • Status reporting. Work assignment. Quality control/approvals.
  • Worked on the issues related to reason for rejection, incompletion logs and material determination.
  • Resolved following long pending problem tickets:
  • Duplicate sales orders from OM Express.
  • BAPI Error for the Item list (Inquiry) issue at OM Express.

Confidential, Houston, TX

Senior SAP SD, MM (EO) Pricing Consultant/Team Lead

Responsibilities:

  • Worked on this Implementation using ASAP Methodology right from Project Preparation, Business Blueprint, Realization and Testing phases. Successfully worked for SAP MM Pricing and Vistex.
  • Requirement gathering and analysis for Earnings and Optimization track.
  • Solution designing. Preparation of functional specifications & review.
  • Status reporting. Work assignment. Quality control/approvals.
  • Carried Unit Testing, FAT, SIT and UAT and delivered them ahead of all tracks.
  • Defect resolution by using HP quality center.
  • Coordination with the onsite, offshore & client business technology teams.

Confidential, Oakland, CA

Senior Consultant/ Team Lead

Responsibilities:

  • Handled new requirements: configurations & developments.
  • RICEFW / FS preparation & review.
  • Designed multiple solutions, prepared change requests, functional specifications for the complicated enhancements/fixes. Prominent objects briefed below:
  • ZV V2 Report: Enhancement in the SAP’s standard tool for Rescheduling sales and stock transfer documents (Enhancement of program associated with Transaction code: V V2).
  • Assessorial Management: Developed solution to fix the limits of different assessorial conditions in the shipment cost document.
  • Argentina Domestic, Export and Pro-forma Invoice Outputs: Concerned Smart forms had a very complex design.
  • Uruguay legal Numbering: This functionality is related to the pre-printed forms for Uruguay where the numbers of the pre-printed forms are captured in the SAP invoices.
  • Testing: Unit Testing, SIT and UAT.
  • Defect resolution. Worked for Hyper care Support & Enhancements.
  • Driven the KT program to the global interim support team.
  • Status reporting to both business and internal IS stakeholders. Work assignment between team.

Confidential

OTC Functional Lead

Responsibilities:

  • Assessment of critical business processes for OTC. Categorization of business scenarios as per the priority & usage statistics.
  • Mentoring Confidential IVS team for test scripts preparation.
  • Planning & scheduling of execution of upgrade testing. Reviews of test cases.
  • Work assignment between team members. Status reporting to client and internal stakeholders.

Confidential

Senior Consultant/Team Lead

Responsibilities:

  • Worked and closed complex SD - EDI Gaps for Invoice interface & order confirmation through coordination between Business experts, Seeburger Teams PI and technical team. Participated in onsite KT sessions from Seeburger experts, EDI experts, business team at Bremen, Germany to understand As Is of existing EDI set up and designed To Be functionality.
  • Program / Function Module/ User Exit analysis along with technical team. Written Functional Specifications to close the EDI gaps. Configuration of the new output types and access sequences.
  • Conducted FAT and supported UAT phases of testing. Quickly fixed the defects raised under UAT.
  • Work assignment between team members. Status reporting to client and internal stakeholders.

Confidential, NY

Commercial Team Lead

Responsibilities:

  • Management of the commercial sustain team. OVSD queue monitoring and task distribution among team members.
  • Handled and successfully closed long pending configurations /developments/ incidents which were lying with other team members especially from the following areas:
  • Pricing configuration by using Condition Technique (Configuration of Condition Types, Condition Tables and Access Sequences , Determining and Maintaining Pricing Procedure , Creation of Condition Records )

Confidential, NYC, NY

SAP SD Consultant

Responsibilities:

  • Handled Non-Discretionary, Discretionary and Break fix Issues for Europe, Africa and Asia Pacific business of Confidential especially on the following areas:
  • Customization & maintenance of Customer and Material Master Data.
  • Pricing issues and its configuration by using Condition Technique (Configuration of Condition Types, Condition Tables and Access Sequences , Determining and Maintaining Pricing Procedure , Creation of Condition Records ). Worked on Condition Exclusion configuration and associated issues. Resolved several issues through analysis of Pricing under Sales and Billing documents.
  • Created many functional specifications connected to the enhancement of Pricing Routines: Alternative Calculation Type, Alternative Condition Base Value and Requirement routines. Worked on Pricing Reports (Transaction code: V/LD). Worked on Rebate Agreements configurations and fixes.
  • Configured Document types (Sales, Delivery and Billing Documents), Item Categories and Schedule Line categories and associated Copy Control settings. Defined Number Ranges for Sales, Delivery and Billing documents.
  • Worked with different customized processes/ documents for Colgate - Palmolive and GABA Subsidiaries.
  • Configured Partner Determination, Material Determination, Listing and Exclusion, Free Goods Determination, Tax Determination, Item Category Determination, Schedule Line Category Determination, Text Determination, Shipping Point Determination, Revenue Account Determination.
  • Worked on Delivery process (Picking, Packing and Goods Issue) under Lean Warehouse Management scenario.
  • Handled different billing processes like Order/Delivery related Invoicing, Pro forma invoice for Sales Order/ Delivery, Credit/Debit Memo, Returns Credit Memo, Invoice Cancellation and Invoice Correction.
  • Configured new outputs for sales & billing documents by using condition technique. Created number of functional specifications for changing sales, delivery and billing Outputs.
  • Created many functional specifications for modification of custom reports.
  • Successfully handled many background job failures.
  • Created Transaction Variant for standard vd02 transaction code.
  • Conducted SAP programs for and preparation of documents.
  • Actively involved in the Business Process Expert - OTC project for GABA subsidiaries.
  • Work assignment between team members and status reporting to the stakeholders.

Confidential

Associate Consultant SAP

Responsibilities:

  • Worked on Master Data - Customer, Material.
  • Created different LSMW Projects for uploading Master Data from LIMS (Laboratory Information Management System).
  • Created Pricing Procedures by using condition technique.
  • Configuration of document types: Sales, Delivery & Billing.
  • Conducted SAP overview and functional for end users.
  • Created various reports using ABAP/4 Queries.
  • Coordinated with ABAP Consultant to develop reports.
  • Assisted Basis Consultant in authorizations management for Logistics users.
  • Preparation & Maintenance of Configuration documents.

Confidential

SD Consultant

Responsibilities:

  • Resolution of day to day issues on:
  • Customer & Material Master Data uploads requests by LSMW.
  • Output determination in sales orders and invoices.
  • Material determination
  • Listing and Exclusion.
  • Handled new enhancements in the Pricing
  • Changes of Invoice Outputs
  • Coordination with ABAP Consultants for development of reports. to end users on SD module.

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