SUMMARY

• Over 15 years of experience supporting SAP applications in build/installation, project and production support roles
• Involved in full life cycle of multiple SAP implementations from build to production support after go - live
• Experience with builds and OS/DB migrations.
• Extensive experience with SAP upgrades, EHP, Support packs, Add-ons, OSS notes, database upgrades, database patches, SAP kernel updates.
• SME in SAP Hana database including install, upgrade, configuration, alert monitoring, performance tuning analysis.
• Experience with both ABAP and Java stacks
• Experience with Oracle/DB2/MS SQL, Sybase and Hana databases
• Hands on experience with SAP SLT configuration (LTRC, LTRS, LTR and Advanced replication settings in SLT)
• Familiarity with SAP Hana Live and code migration.
• Business Objects and BO Data Services configuring SSO between BobJ and HANA.
• Experience with performance tuning of the system Confidential the SAP, DB and OS level
• Effectively manage communication with customer on a daily basis and handle production issues with minimal escalations and providing 24 hr on call support
• Manage and provide technical guidance to level 2 support teams
• Ability to analyze and root cause issues during production support role
• Worked on third-party tools such as BSI TaxFactory, Vertex, etc

TECHNICAL SKILLS

SAP: SAP ECC ERP 6.0, BW 7.4, BPC 10.0, CRM 7.0, Solution manager 7.1, EP 7.5, PI 7.2, GTS, SAP CUA, GRC 10, Business Objects 4.1

Databases: Oracle 11, DB2 10.1, MS SQL Server 11, Sybase, SAP HANA 1.0/2.0

SAP bolt-ons: BSI TaxFactory 9.0 / 10.0, Vertex O series

OS Platforms: AIX, Linux (Reshat and Suse), Window Server

Languages: C, C++, Java script, PL/SQL, Perl familiarity

PROFESSIONAL EXPERIENCE

Confidential

Sr. SAP Basis Lead

Environment: ECC 6.0 on Hana DB, BW 7.4, SAP E-sourcing, Business Objects 4.2, Solution Manager 7.3, Enterprise Portal 7.5, SAP MII, AIX 6.0, Red-Hat Linux, Suse Linux 12.1, DB2 10.1, SAP Hana 1.0

Responsibilities:

• Upgraded from HANA 1.0 SP11 to SP12, from a SDC (single tenant) 1.0 SPS 11 to Hana MDC 2.0 SPS4
• Performed multiple homogenous migrations between data centers (ECC on HANA, BW on DB2, BW ABAP/JAVA on Hana)
• Installed multiple new systems (S4HANA 1909, BO/BOE 4.2 on MS SQL, NW Portal 7.5 SP15 on Hana and upgrade from SP0 to SP15 using SUM)
• SSO configuration between BW Java and BW ABAP systems.
• HANA DB performance tuning by working on several areas such as updating the Hana parameters, disk I/0 parameters, maintaining catalog cache, enabling compression on tables, reclaim log and data volumes, etc, achieving significant performance improvement.
• Troubleshoot performance issues on HANA db by analyzing the trace files, running SQL queries, taking runtime dumps on Hana.
• Adding High Availability Node to Hana prod system and enable HANA cluster. Perform Fail-over testing of HANA cluster.
• Setup HANA DR sync between prod and DR server
• Manage AIX OS cluster for high availability of ASCS instance
• Install add-on components such as Gold Client, ShipExec, WinShuttle, etc, using SAINT/SPAM
• SAP kernel upgrades
• Analysis of SAP max attention and Early Watch reports and applying the recommendations to SAP and database
• Performed cut-over/go-live activities for moving systems among data centers
• Tuning of DB2 parameters to improve performance on EP, MII, and E-sourcing systems
• Migrate HANA database to new servers with higher memory by using backup/restore and Hana DR sync.
• Performed system refreshes on ECC on Hana and SAP e-sourcing (Java) systems
• Installed new QA landscape based on existing QA systems, using SWPM
• Worked on upgrade and migration of Hana 1.00 SP12 to Hana 2.00 SP04.

Confidential

Sr. SAP Basis Lead

Environment: ECC 6.0, BW 7.3 on Hana, Hana Live, SAP CUA, Business Objects 4.2, BODS 4.2, Solution Manager 7.3, AIX 6.0, Linux (RedHat and Suse), Windows Sever, DB2 10.1, Oracle 11, Sybase, MS SQL Server, SAP Hana 1.0

Responsibilities:

• Upgraded from HANA 1.0 SP09 to SP112
• Installed DMIS component for SAP SLT (table replication into Hana)
• Worked on performance tuning of BW on Hana.
• Daily monitoring tasks including traces, OOM dumps, log and data backups, SLT replication jobs. Setting up monitoring alerts. Monitor alerts and handling them on daily basis.
• Hana database backup and recovery.
• Hands on experience in cutover activities and configurations from ECC and CRM to HANA with SLT replication,
• Well versed in replicating tables from ECC and CRM to HANA sidecar through SLT and maintain tale structure along with rule assignments in LTRS.
• Hands on experience in installation and upgrade of SAP HANA 1.0 database, HANA Studio, and HANA client.
• Expert in HANA disaster recovery configuration
• SAP System refresh of BW on HANA from Prod to QA and Sandbox.
• Upgrade of BW from 7.3 to 7.4
• Monitoring and maintaining system and customer background jobs.
• Installed NW Portal 7.0, 7.0 and upgraded to SP09
• Installed and configured ECC6.0 on Linux/DB2Installation
• System maintenance of all the Netweaver and ECC systems.
• Deploying BODS code from DEV to QA. Moving reports from Dev/QA/Prod in BobJ
• SPAM and SAINT upgrades
• Configured SAP Early Watch Alerts using SDCCN and SOLUTION MANAGER Transaction Code in Solution Manager

Confidential, St. Louis, MO

Sr. SAP Basis Administrator

Environment: ECC 6.0, BI 7.0, Business Objects 4.1, GTS 7.1, EP 7.3, GRC 10, Solution Manager 7.1, AIX 6.0, Windows Sever, DB2 10.1, BSI Tax Factory 10, Vertex 3.3

Responsibilities:

• Supported migration of all systems from old environment to a new data center
• Performance improvement of the systems by tuning SAP parameters, DB2 parameters, and OS level parameters that reduced the SAP response time by half.
• Upgraded ERP-ECC systems from ERP 6.0 to EHP7 SP04
• Upgraded BOBJ 4.0 to 4.1
• Solution Manager upgrade to 7.1
• Performed Disaster recovery test
• Upgraded DB2 from 9.7 to 10.1
• Updated DB2 FP to latest FP4 on DB2 10.1
• Installation, upgrades and support Packs (JAVA/ABAP)
• Support packs upgrades to the latest versions
• Applied OSS notes.
• Configuring satellite systems in Solution Manager.
• BSI tax factory upgrade from 9.0 to 10.0
• Monthly BSI and vertex tax updates.
• Periodic review of Early Watch reports and changes based on the recommendations
• Single Sign-on configuration
• STMS and CTS configuration
• Tuning of work processes/operation modes after analyzing the system performance before go-live.
• Provided primary and secondary on-call support 24/7 on a rotational basis.
• New printer setup, familiarity with OS level print queues and troubleshooting
• EWA configuration in Solution Manager
• SLD configuration of all systems in the landscape
• Virsa Firefighter configuration in all production systems.

Confidential, Amarillo, TX

SAP Basis Administrator in production support

Environment: Linux, Oracle, Windows 2012, SQL server 2012, ECC EHP7, EP 7.3, GRC 10.0, CRM 7.0 Ehp3, BI 7.3, SOLMAN 7.1

Responsibilities:

• Performed system refreshes on ECC, BW, GTS systems
• Client copies
• Build new ECC and BW QA systems and adding them to current landscape
• Upgraded of ECC 5.0 to 6.0
• Oracle upgrade from 10i to 11i
• Oracle patch upgrades
• Upgraded BW from 7.0 to 7.4
• Installed SMD Agents and configured systems in Solution Manager
• Performance tuning of ECC systems based on EW reports.
• Adding of new Dialog Application Server to existing ECC system
• SAN to SAN DR testing
• Single Sign-on configuration between ECC and Portal
• NWDI configuration
• Configured ADS (Adobe)
• Performed Kernel upgrades, latest SP upgrades and component addons using SPAM/SAINT.
• Wrote/updated scripts to for exporting/importing during system refresh.
• Wrote scripts to mass import of transports.
• SM21/ST22 log and dump analysis
• Worked on many defect tracking/ticketing tools such as BugZilla, DDTS, Jira.

Confidential, Charlotte, NC

SAP Basis Administrator

Environment: ECC 6.0, SCM 5.0, BI 7.0, CRM 5.0, NW04/EP 7.0, PI 7.0, GTS 7.0, SOLMAN 4.0, TREX, DB2 UDB, Oracle 10g, SQL Server 2005 and AIX 5.3, Windows 2003

Responsibilities:

• R/3 upgrades from 4.6c/4.7 to ECC6.0
• HR upgrade from ECC 5.0 to ECC 6.0
• Performed system refreshes on ECC systems
• PI interface configuration.
• Document all processes and procedures for Level 2 teams
• System refreshes and client copies
• SMTP (Scot configuration)
• Support Packs, Plug-in’s and Kernel Upgrades
• Enhancement Packs
• ABAP/JAVA Security issues
• SLD Administration and configuration
• Setup of maintenance cron jobs.
• Install, upgrade and apply fixes for Oracle Database.
• Firefighter user configuration and setup

Confidential, Minnesota, MN

SAP Basis Administrator in production support

Environment: SAP R/3 4.7, BW 3.0, GRC 5.0, Solution Manager 4.0, EP 7.0, Oracle 9, AIX 4.0

Responsibilities:

• User creation and maintenance
• Monitoring Background jobs.
• Day to day monitoring of Locks & Updates, system logs, system dumps
• Daily SAP administrative functions
• Performed Kernel Upgrades
• Non Unicode to Unicode Conversion
• Homogeneous System Copies
• Installed and Configured EP
• Quarterly System Refreshes on ECC and BW.
• Client administration
• STMS configuration/setup
• Performed transports
• Monitoring of health check jobs.
• Applied support packs.
• New component add-ons using SAINT
• New printer additions in SPAD and creation of print groups.
• Daily monitoring of tickets in the bin and work on hot issues.
• Tablespace administration
• Created R/3 Source system in BW
• Applied OSS notes.
• SMTP mail setup in all new systems.
• Provided on-call support