SUMMARY

• SAP (SD) Consultant with around 7+ years of functional/ configuration experience in sales distribution with proven ability in the areas of implementation, cross - functional Integration, end-user training, business process analysis, design, functional specs preparation, data mapping, continuous process improvement, go-live and post-implementation support.
• Hands-on experience with SD module ECC6.0with emphasis on Order to Cash (OTC), Pricing, Billing and Shipping process flows in Textiles, Consumer Electronics, Accessories and Pharmaceuticals.
• Extensive experience in SAP SD configuration, customization with the basic knowledge on ABAP debugging.
• Conducting interactive workshops in end user training and documentation. Has excellent skills in compiling documentation for training the users with various requirement levels in understanding the system functions & training them.
• Experience in business process analysis including gap analysis and creating AS-IS and TO-BE documentation.
• Experience in writing Functional Specification Documents for WRICEF’s and working with Technical consultants to get Technical Specifications.
• Worked as a Functional consultant in Implementation, Enhancement, Supportprojects.
• Production Support: Experienced in unit testing, system integration testing, performance testing and user acceptance testing, and regression testing.
• Experience in data cleansing and data conversion using tools like LSMW, BDC.
• Expert in the customization of customer master data, material master data.
• Ability to clearly present technical information in written and verbal format. Effective communication and organization skills.
• Knowledge about configuration of customer complaints, sales process such as Return, Credit/Debit memo request, subsequent Free-of-charge delivery, Delivery free of charge, etc.

TECHNICAL SKILLS

ERP systems: SAP R/3 (4.6C, 4.7, 5.0 and ECC 6.0), SD, MM

Project Utilities: MS Project, ASAP, Access, Outlook

PROFESSIONAL EXPERIENCE

Confidential, Denver, CO

SAP SD/OTC Consultant

Responsibilities:

• Conducting workshops to gather the business requirements.
• Meeting with business process owners and departmental heads to identify the business requirement.
• Analyzing the client’s as-is business process and mapping it to to-be business processes by performing gap analysis.
• Preparing business process documents for the sales and distribution activities.
• Drafted functional requirement specifications (FRS) for customer master, quotation processing, sales order processing, consignment processing, billing, returns processing, contract processing, rebates processing, and backorder processing.
• Prepared dataflow diagram for all of the business processes to be included in FRS.
• Drafted user requirement specification (URS) for sales and distribution.
• Identified RICEFW objects to meet the client specific requirement.
• Configured sales documents, pricing procedures for various product segments.
• Configured Incompletion Procedures, Copy Control, availability check, delivery blocks, invoicing and returns processing.
• Configured core business processes of CS module based on SAP recommended best practices, for service Notification, repair Orders, Service Orders, resource Related Billing (RRB), Service Contracts and other service related master data.
• Coordinating with the FI resource for the SD/CS/FI integration - GL postings, Profit center settings etc
• Configured and implemented the intercompany invoicing process.
• Added new fields to the pricing structures (KOMP, KOMK), field catalogue, and changed the required user exits to calculate the core price based on the custom fields added to the customer master and material master.
• Included a new pricing condition type in sales order to add a surcharge if the total quantity ordered in the sales order doesn’t meet a threshold.
• Collected internal and external requirements to implement EDI capabilities for the various product segments.
• Engineered SAP/EDI outbound invoicing via user exit and enhancements in mapping.
• Configured the returns process with reference to the invoice, credit memo and debit memo.
• Configured packing functionality with a new set of packaging materials.
• Provided technical/functional specifications to upload customer master data and pricing master using LSMW.
• Created test scripts for Testing, involved in Unit, Integration and Regression Testing for various Order-to-Cash transactions.
• Worked with IDOCs, re-triggering of IDOCs and created new orders using existing IDOCs.
• Worked on the project related tickets, and prepared weekly status reports.

Confidential

SAP SD/OTC Consultant

Responsibilities:

• Written Functional Specification for developing different Output Forms related to Privacy Notice, Account statement, Cover Letter and Regulatory and Compliance documents.
• Mapped the business requirements into SAP and identified gaps, wrote high level Functional Specs for
• RICEF objects during Blueprint Phase.
• Configured new Output Type, Access Sequence, and Condition table and condition records.
• Customized customer master data screen layout and Account Groups including Sold-to, Ship-to, Bill-to and Payer Partner Functions.
• Configuration of the master data, sales cycle which includes sales order transactions, delivery, shipping and billing.
• Worked on BDC for data migration of open sales orders (transactional data). Responsible for gathering requirements for global blueprint.
• Responsible for defining the scope of the release, business blueprint, realization, testing, cutover, go-live and continuous support.
• Conducted the scoping /design workshops for the Business. Explaining the SAP process to the business, finding out their business process and documenting the gap.
• Worked on logistics execution processes and 3PL integration.
• Responsible for developing functional specifications based on the business requirements and interaction with the business model experts, developers and users.
• Configured different pricing conditions, pricing procedures and designed the logic for requirement routines and formula.
• Designed and developed standard IDOC changes to custom IDOC to meet the customer requirements, tested the changes and involved in addressing the go live issues.
• Maintained partner profiles for the inbound orders message functions 850 and outbound message functions Invoice 810.
• Provided post-production support by resolving priority tickets and monitoring reports as required by client and handling customization and configuration of enhancements required.
• BADI implementation for BOM explosion of the product in Trade Promotion Management.
• Involved in the training of system for super users and involved in preparing job aids according to the requests from the super users.

Confidential

SAP SD/LE Consultant

Responsibilities:

• Worked as on-site lead and provided production support in SD module.
• Handled tickets issued directly by the users on a day to day basis and provided on-site production support along with the team to fix issues.
• Interacted with the technical team to develop functional specifications for master data transfer and user exit changes applicable during sales order processing.
• Responsible for implementing the pricing configuration for new line of products in the company. Modified the existing condition types, condition table and pricing procedure to meet the client pricing requirements.
• Coordinated with the technical team to add new fields to the pricing table (KOMP, KOMK) and wrote functional specifications for required user exits.
• Developed Smart Forms for Invoice report. Worked with technical team for technical document creation, providing them with technical details related to table fields, user exits, Interfaces, and BAPI’s.
• Provided support and trained end users, application developers and dealers in the use of master data, master data tools and procedures.
• Configured and implemented Returns Order Management. Modified copy rule to have PO number copied from reference doc to return order.
• Conducted Quality Assurance Tests and resolved integration issues.
• Configured pricing procedure, condition types, access sequence, and built custom pricing tables.
• Configured account determination, and identified account keys to post to the related G/L.
• Prepared test scripts for the Sales and Distribution.
• Trained testers to execute the test steps in SAP and recording the test results in HP Quality Center.
• Designed smart forms for order acknowledgement, invoice, and rebate credit memo.
• Defined user roles and security matrix for SD activities.
• EDI interface design and development, logistics interfaces, customized packing functionality design and development.
• Fixing configuration to support testing activities.
• Working on integration testing and mock cutover preparation.
• Working on training business subject matter experts (SMEs) on SAP functionality to train them as trainers.

Confidential

SAP SD Functional Consultant

Responsibilities:

• Involved in discussions conducted with a core business team for collecting data and requirements for Business Blueprint.
• Configured order to cash process and stock transfers.
• Configured pricing, revenue account determination & credit management with automatic credit checks.
• Configured batch management and serial number determination.
• Worked on consignment, returns, credit memo and debit memo process.
• Configured RMA with help of Customer Service module.
• Designed copy control routines to facilitate copying necessary data from sales documents to delivery and billing.
• Provided functional specifications for ABAP developments and assisted ABAP developers in building RICEF objects.
• Worked on several user exits in sales processes to meet business requirements.
• Generated reports using SAP query builder.
• Created and executed test scenarios for unit testing, integration testing and regression testing.
• Prepared user training manuals, trained core users and assisting them in user acceptance test.
• Helped in building IDOC mapping and data migration rules.
• Configured Customer Hierarchy for statistics, pricing and to include the multi-level buying groups of customers
• Assigned Storage locations to Plant, configuration. Warehouse, Pick & Pack Determination with different Warehouse numbers.
• Worked in Transportation & Distribution (TD) to implement different processes.
• Determined the Logistics Execution process and its variants like Shipping point, Route, Plant, Transit time, Transportation Planning Time, Shipment and Storage Location.
• Configured the Inbound Shipment Types, Shipment Cost Items, made the Shipment Pricing Procedures, defined the Condition Types, and Access Sequence.
• Configured the Inbound, Outbound delivery processes for MM and SD modules.