SUMMARY

• SAP deployment, project manager, testing manager, implementation and training consultant, working in an SAP environment that contains standard and customized transactions.
• Lead testing of LE, SD, MM, MDG business processes and managed defects through resolution.
• Conducted training for leadership/management, support resources, super users, end users.
• RF handhelds configuration and training end - users in a fast-paced warehouse environment (Intermec and Motorola devices).
• Configuring and supporting Datria (voice pick)
• Experienced gathering requirements and writing functional specifications.
• Supporting and training distribution functions in Movilizer (DSD application for delivery drivers).
• Ability to easily comprehend and apply new ideas, concepts, methods, and technologies.
• Strong project management, leadership, organizational, oral/written communication, analytical, interpersonal, and problem resolution skills.
• Comfortable speaking with business leaders in individual, group or conference settings to drive toward a set of goals.
• Proficient in working with various software applications including SAP (MM, IM, SD, LE, MDG, FIORI), ALM, Fieldglass, ServiceNow, Microsoft Excel, Word, Outlook, Project and Power Point.
• Proven ability to manage key relationships between all levels in an organization.

PROFESSIONAL EXPERIENCE

Confidential

SAP Project Manager/Testing Manager

Responsibilities:

• Managed SAP MDG (Master Data Governance) Project that loaded approximately 90,000 vendors from regional SAP ERP systems (NA, LA, EMEA, APAC) into global SAP MDG solution on S/4HANA.
• Managed all global testing activities
• Built test cases, planned and managed Integration testing (Approx. 40 testers) and UAT (Approx. 85 testers), managed defect resolution, performed testing
• Managed project budget, scope, timeline and resources
• Managed Onshore/Offshore cross functional resources
• Provided regular updates to steering and operating committees
• Responsible for global stakeholder updates
• Led Hypercare support and issue resolution

Confidential

Sr. Project Manager

Responsibilities:

• Managed SAP projects and programs in a fast pace manufacturing environment.
• Developed budgets, managed costs and resources for multiple projects and programs.
• Performed work in the areas of SAP project initiations, statements of work (SOWs), oral presentations, timeline determination, project scope, issue management, budget estimation and resource plans.
• Led projects and programs with significant resource requirements and complexity.
• Proactively managed stakeholder satisfaction
• Monitored project performance and risk status, identified variances to plan, defined and executed corrective actions as required.
• Led collaboration with cross functional teams to resolve complex issues.
• Communicated expectations to team members and followed-up to insure expectations are met
• Led successful IT Project teams through complex program and project tasks.

Confidential

SAP Project Manager/Functional Consultant

Responsibilities:

• Evaluated Business Processes and put in place best practices for new and existing business activities.
• Identify gaps and/or bugs in solution and work with development for testing and problem resolution.
• Created test scripts in HP-ALM and managed dry-run testing in the areas of warehouse and delivery (SAP MM, SD).
• Trained management, super users, and end users moving from a non-SAP system.
• Performed and supported cutover activities (configuring voice pick phones, RF devices, route delivery handhelds, printer outputs, etc.).
• Continued to support the new business post cutover.
• Support existing operations (Texas) when not engaged with new territory transition
• Supported issue resolution for warehouse and delivery related SAP issues (sales orders, deliveries, shipments, PO's, STO's).
• Create, track, and complete service tickets.

Confidential

SAP Project Manager/Business Analyst

Responsibilities:

• Transitioning distribution rights from one large Confidential - Confidential bottler to many smaller regional bottlers, while maintaining supply chain efficiencies.
• Transitioning new bottlers to one common SAP-ERP system to help maintain those efficiencies (CONA).
• Evaluated business processes and put in place best practices for new and existing business activities.
• Performed integration testing on solution and all new enhancements
• Managed UAT with all new deployments
• Heavily involved with organizational change management.
• Worked closely with local leadership and department heads to minimize disruption to current business, while preparing to put in place new solution.
• Worked with business to gather requirements and technical team to insure those requirements can be realized.
• Identify gaps and/or bugs in solution and work with development for testing and problem resolution.
• Developed training documentation, quick reference guides (QRG’s), and training plans for deployments.
• Warehouse
• Deployed a highly customized SAP solution in case picking warehouses with voice pick enabled.
• Configured RF handhelds
• Trained warehouse employees on RF handhelds for the following business processes:
• Physical inventory (cycle and full)
• Picking, pallet validation, shipping and receiving
• Internal warehouse movements including re-warehousing and replenishment
• Provided training in the areas of purchase order and stock transfer orders, purchase order returns.
• Inventory
• Physical inventory counts (cycle and full) using RF handheld
• Trained super-users on inventory reconciliation and inventory movements.
• Distribution
• SD
• Shipments - both inbound and outbound shipments
• Stock transfer orders
• Deliveries - both inbound and outbound deliveries
• Trained drivers on new handheld delivery application (Movilizer)
• Route Settlement - reconciled inventory movements associated with DSD (Direct Store Delivery) routes/tours
• Master Data - experience with material master, customer master and vendor master data
• Developed training documentation
• Business continuity plan - provided training in a disconnected web-based system that allowed users to perform warehouse functions when the SAP system was unavailable.