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Application Development Specialist Resume

SUMMARY

  • Over 9 years’ experience as an SAP Basis Administrator with a diverse knowledge of various SAP system landscapes, proven experience in SAP technical support, system administration, project management, training, and customer support. Known for professional quality of work, attention to detail, and participative leadership skills.
  • Overall 9 years of experience in SAP BASIS with responsible for leading / coordinating from onshore.
  • As an SAP Basis Administrator, I have Hands on Experience in SAP Products like ECC, SCM, Live Cache, PLM, REACH, BW, BPC, Solution Manager, TREX, Web Dispatcher, Content Server, System Landscape Directory, Vertex, BSI, GRC, NW Gateway, Hybris, Vendavo, SAP SSC, Oracle & HANA DB administration and OS/DB migration experience.
  • Experience of working in both production support and implementation projects.
  • Responsible for workload distribution, mentoring colleagues, planning & execution of bulk activities
  • Lead and supported the projects at various stages of lifecycle (Development, Go - Live, Post Go-Live and Stabilization).
  • Strong interpersonal skills with verbal and written communications maintaining a prominent level of working relationship with all levels of personnel
  • Performed implementations, upgrades, system refreshes and production support of multiple SAP components on different environments on end to end full project lifecycle of SAP implementation.
  • Pro-active monitoring, troubleshooting and tuning at SAP (App) and database levels for ABAP, Java stacks
  • SAP Solution Manager - Post installation configuration, System administration, Technical System Monitoring, Extraction framework and Self-Monitoring checks, End User Experience Monitoring, CHARM implementation, Solution Document management setup and configuration, Alert configurations with template management, Early Watch Alert for Systems and Solutions, Maintenance optimizer configuration.
  • Experience in SAP HANA installation, support, replication scenarios, backups and recovery, performance tuning and refresh.
  • SAP Netweaver Portal - Content, System and User administration, Business packages deployment (ERP, ESS, MSS, SRM) & configuration, SAML 2.0, SSO integration, SSL configuration
  • Expertise in health checks and Maintenance of SAP instances - Daily & Weekly, patching, security note implementation, kernel upgrades, System Refresh and System Copies.
  • Experience in SAP Updates & Upgrades
  • Expertise in SAP Basis Administration including Client Administration, Change Request Management, Transport Management System (STMS), User Administration, Upgrade, applying support packages and patches, Troubleshooting system problems, Performance Tuning, workload analysis, java support packages.
  • Experience in installation and configuration of SAP web-dispatcher.
  • Experience in incident and problem management. Worked with different ticketing tools

TECHNICAL SKILLS

  • SAP ECC 6.0 EHP 6, SAP CRM 7.4 on HANA, SAP BW, SAP SRM, SCM, GRC
  • SAP Hybris 5.3 & 5.7 Distributed (Solar, App, Admin and Web Servers)
  • SAP Solution Sales Configuration (SSC) 1.0
  • Vendavo Pricing and Margin Management Tool
  • SAP Cross Project Management and Multi Resource Scheduling
  • SAP Web Dispatchers, NetWeaver Portals (Reach, PLM etc.), TREX, Vertex
  • SAP NetWeaver Gateway 2.0, SAP Solution manager 7.1
  • Oracle, HANA, MAX DB and DB2
  • SUSE Linux, RHEL, Windows, Unix
  • Wily, Hyperic, MAT, Dynatrace, Solution manager, HANA Studio, SAP MMC, KNOA

PROFESSIONAL EXPERIENCE

Confidential

Application Development specialist

Responsibilities:

  • Working to support production system landscape and enhancement project work.
  • Providing expert-level SAP Basis support for a range of SAP applications
  • Ad-hoc troubleshooting of all Technical issues across the system landscape. (Sandbox/Integration/Consolidation/Pre-Production/Production) on multiple environment.
  • Supporting the SAP HANA databases and SAP systems.
  • Supporting the classic SAP systems and Oracle databases running elsewhere in the landscape.
  • Installation and technical configuration of the SAP components and Success Factor Application configuration, SAP Enhancement Pack and Support Pack Stack upgrade, backup and recovery strategy, client strategy, promote-to-production strategy implementation, performance tuning, production deployment, HR Legal Patch Upgrade, BSI Cyclic Upgrade with Tax Tubs, SSO and SAML 2.0 configuration, LSO configuration, BPC HANA 10.1 administration and System refresh.
  • Apache upgrade, TLS update implementation.
  • Created technical documentation on various areas and shared with the team.
  • Performed system refreshes and system copies as part of the production support.
  • Performed all the configurations for projects on Netweaver Java Systems. Experienced in Net weaver Java administration.
  • Implemented Change Request Management (CHaRM) and tweaking false alerts and threshold values in solution manager 7.1 and Setup EWA for JAVA as well as ABAP systems.
  • LOP configuration to automate SAP OSS connections.
  • Installed Solman Diagnostic Agents in all the systems and Setup Technical Monitoring in Solution Manager 7.1 system.
  • Remediating various issues identified across different scans (Web scans, Nessus scan, Oracle audit)
  • Have working experience on third party software like BSI, Uperform and Power plant etc.
  • Monitored all production and non-production systems and resolved issues proactively
  • Anchored regular transition activities to offshore team.
  • Applied year end HR LCP’s in the ECC landscape and provided support for different issues.
  • Working experience with DMO for various SAP system upgrades and migrations.
  • Performed support stack upgrades using SPAM/SAINT.
  • Performed Monthly Releases into the system from CHaRM (Change and release management) configured on the solution manager 7.1
  • Performed batch job optimization in the SAP ECC system in line with month end, quarter end and year end close.
  • Working experience on Redwood portal administration.
  • Configured TMS and responsible for troubleshooting all the transport related issues in the landscape.
  • Present in all phases of this Propel R3 Implementation project and Production Support.
  • Taking daily status calls with team and providing status to leadership and client.
  • Played a key role in onshore to provide technical support for all backend issues related to My quotes during quote creation by client team / end user for any issue reported by them.
  • Involved in find root cause for issues/failures, identify solutions, publish status and workaround plans, attend escalations calls
  • Preventative maintenance and SAP installation, upgrades and patching of SAP applications
  • Proactive SAP Performance tuning, SAP memory management and application configuration
  • Basis Administration support for significant implementations, and platform migrations
  • Well versed in installation and support of SAP Hybris on Tomcat Apache servers which includes distributed installation of App Servers, Admin servers, Solar Servers and Web Servers
  • Installed Dynatrace agents and setup application monitoring as well as alerting mechanism for Hybris servers.
  • Supported multitude of systems on Release 3 Build and Go-Live support for EMC’s Configure Price Quote (CPQ) solution using SAP CRM, Vendavo for Pricing, and SAP SSC for Solution Modelling and config, SAP Hybris for frontend e-commerce.
  • Performed complete Middleware setup and configuration in CRM Systems for quote replication with ECC
  • Expert in analysis and tuning using monitoring tools like Wily, Dynatrace, Hyperic and memory analysis tools for Out of memory dumps - MAT (Memory Analysis tool)
  • Familiar with sap single sign on configuration with SAML2.0 for the complete landscape.
  • Maintaining system in System Landscape (SLD), creating logical systems, creating solution and assigning logical systems to solution
  • SAP Java stack administration, installations, upgrades and performance tuning
  • Managed system configuration and technical monitoring setup in Solution manager 7.1
  • SMD agent installation and solution manager setup for ABAP, JAVA and standalone engines like TREX, Routers, Web Dispatchers, Live cache, Content servers and HANA engines
  • Implementation of Solution manager - CHARM, Monitoring-EWA, Maintenance Optimizer, System Landscape Directory (SLD) content management
  • HANA installation, upgrades and migrations from classic databases to HANA
  • SAP Print and spool management and experience with SAP Archiving
  • Worked with HANA Studio, SUM (update), DMO (Migrate) and HANA life cycle management to install update and configure SAP HANA systems.
  • HDB system refreshes and daily routine operations tasks like stop/start, Parameter configuration, avoid log full situations etc.
  • SAP HANA monitoring setup in solution manager and Involved in SAP HANA daily monitoring.
  • Implemented User Governance by creating SAP HANA DB Users, Roles Read, edit by granting required Privileges
  • Worked on schema renaming, Row store to column store conversion and HANA SQL Administration.
  • Working experience on Standalone engine like S&OP on HANA and installing HANA Delivery units (Export - Import)
  • Adding and removing additional hosts, Table partitioning.
  • Setup of replication from SAP source system (ERP) to SAP HANA using SLT
  • Worked to support production system landscape & Install, configure and Develiering new SAP systems to SAP AG customers.
  • ABAP and JAVA start/stop, User management, Parameter changes, RFC connections, Background Jobs, Locks and Updates in the SAP System and related troubleshooting.
  • Requesting servers and Installation of various SAP ABAP and JAVA systems across different databases.
  • Implemented ABAP and Java Support Pack Stacks, Hotfixes (Telnet), Add-on’s, EHP and Release Upgrades.
  • TREX configuration, TREX upgrades, SAP kernel, TP & R3trans upgrades, Installation/update of IGS
  • Web dispatcher Installation and configuration, UME Configuration and troubleshooting
  • Java Administration activities using Visual Admin, NWA and Configtool
  • User and Role maintenance, Client administration, TMS configuration
  • SSO/SNC/SSL Configuration, ADS configuration and troubleshooting
  • OS/DB migration using migmon and SAPINST
  • Knowledge of database administration using SAPDBA & BR-Tools and MaxDB Administrator
  • Performed SAP installation (NW, ERP, CRM, SSC, Vendavo and Solution manager) of releases 700, 711,731 and 740 on various databases like Oracle, DB2, MSSQL server, MaxDB and HANADB.
  • Performed both homogenous and heterogeneous system copies of ABAP systems.
  • Performed migration of customer data 5 TB from MAXDB to HANA through MIGMON
  • Maintaining system in System Landscape, creating logical systems, creating solution and assigning logical systems to solution
  • “C TADM51 70 SAP CERTIFIED TECHNOLOGY ASSOCIATE -SYSTEM ADMINISTRATION (ORACLE DB) WITH SAP NETWEAVER 7.0” on 30th Nov in TechEd -2012
  • Trained on “OS/DB Migration for SAP NetWeaver 7.0” at SAP.

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