SUMMARY

• Worked as SAP technology architect, SAP incident, service request management and problem manager. SAP technology professional with extensive background in design deploy and manage SAP infrastructure including detailed design infra diagram. Worked and managed full application life cycle of multiple SAP implementations
• Roles comprise of server/HWsizing, requirement analysis, scoping, validation & verification, Installation, configuration, implementation, upgrade, migration, support and maintenance
• Proficient in Implementations, Upgrades, Migrations, and Production Support of SAP R/3 4.X, SAP NW04, NW7.0x, NW7.1x & NW7.31 Components like Portal, XI/PI, BW/BI, ECC/ERP, SRM, CRM, Solution Manager 7.01/7.1, HANA, CRM,BPM, SCM, BOBI, BODS.
• Extensive experience on SAP servers running on various OS environment Likes Linux VM servers, HP - UNIX, Windows, Sun Solaris, AIX, and DB environment likes MS SQL SERVER and from Oracle 8i, Oracle9i, Oracle 10g, Oracle 11g,12g
• Profound knowledge of heterogeneous/homogeneous SAP Migration project
• SAP ABAP and JAVA stack Administration and maintenance
• Hands-on experience of ECC6 life cycle Implementation projects and 4 - SAP NetWeaver End to End implementation projects SAP/DB Performance Optimization, SAP Version and EHP upgrade
• SAP ECC6.0 (Enhancement Pack) EHP5 and EHP6 upgrades for ECC6.0
• Recognized for applying architecture development method and successful delivery of small to large scale projects
• Expertise in SAP NetWeaver Installation and Upgrades i.e. SAP NetWeaver7.3 and 7.4 upgrade
• Ability to work collaboratively across project teams
• Architectural best practice guidance and direction to the Solution Delivery and Production Support teams
• Experience in performing technology assessments/evaluations on solutions and architecture/designs

AREA OF EXPERTISE:

• ERP Implementation
• OS/DB Migration (HPUX/AIX/Solaris/RedHat /SuSE)
• SAP Global Support Project
• SAP BW 7.3 / 7.4/7.5 Upgrade
• SAP ECC EHP5 / EHP7/EHP8 Upgrade
• HANA Administration/Migration/DR
• SAP BW/BOBI Implementation
• SAP Solution Manager 7.1
• Oracle 11g/12c Upgrade
• Data Center Migration
• MsSQL /Windows
• Database performance Optimization
• HA and DR Setup
• System copy/System Refreshes

PROFESSIONAL EXPERIENCE

Confidential

Sr Sap BASIS Administrator

Responsibilities:

• SAP Basis Administrator for Global Operation Center (GOC)
• Address complex issues and resolve Problems in SAP Production systems within acceptable SLA reported Globally by Confidential Users
• Worked on System Refreshes and System copy
• System copies and System migration - Homogeneous environments
• HANA system Administration and support
• HANA performance optimization
• Analyzing HANA memory Leak, diagnostic log, workload analysis, out of memory issue and manage and monitor backup
• Generating various traces for analyzing HANA performance issues
• Worked on SAP HANA Backup and Recovery
• Expertise in HANA Sizing
• Worked on SAP HANA Migration
• Planning, installation, and configuration of SAP Application servers for ECC, BW, GCH, APO, HANA Portal on AIX Power8 Servers
• Applying SAP Support Packages and add-ons for the quarterly releases
• Upgrading Kernels, GUI and import required languages
• Configured systems using Solution Manager 7.1 and technical monitoring techniques
• Configure STMS, setup the landscape and move transports between the systems
• Implement normal changes, Urgent Changes and break fixes using Solman ChaRM
• Installation of Wily, Host agent and Diagnostic Agent for Solution Manager
• Monitor and Troubleshoot Batch jobs, hanging updates, abnormal locks and work processes
• PreCal Servers administration including installation, configuration and troubleshoot Issues with Broadcasting Jobs
• LiveCache Administration in APO system, SLT Replication, RF Gun Services
• Work on Portal systems like BPM, SRM and Vendavo and install applicable patches into AS Java systems
• Create Printers in SAP, manage Queues, troubleshoot all printer issues for invoice, label printing.
• Client Administration, Profile Management, and fine tuning
• Work closely with Business for high business impact issues and collaborate required teams
• Provide technical expertise and direction to drive effective operations related to support and project initiatives
• Proactively work on the incidents opened by users in ServiceNow
• Participate in Infrastructure outages, Application releases and quarterly system maintenance activities and provide extended support to make sure the systems back to operational state within the cut-over time.
• Act as Liaison between Infrastructure, Functional Teams, Project teams and GOC to share knowledge and information about upcoming outages
• Administer Vendavo PriceMart systems, participate in system upgrades and planned activities

Confidential

SEN SAP BASIS Administrator

Responsibilities:

• Primary Responsible for all the weekend outages, and change implementation
• Ramp up and Ramp down activities for the Infra outages and App release
• The primary responsible is to administrator/maintain/support a global SAP environment including troubleshooting problems, escalating open issues, implementing solutions, monitoring of systems, prevention of outages, and optimize the system for maximum performance
• Troubleshoot and resolve complex problems and risks to the environment. This includes working cross functionally with other technology teams, geographies and disciplines.
• Responsible for developing and maintaining the technical details for SOPs (refresh, migrations, configuration, installs, etc.) and ensure are followed to maintain a viable system
• Plan and participate into quarterly releases / infrastructure outages. Execute tasks per plan.
• Provide technical expertise and direction to drive effective operations related to support activities.
• Serve as liaison to vendor support/technical staff to escalate, analyze, and resolve issues.
• Work with other related technology teams displaying insight and knowledge to understand and influence technical direction and strategy.
• Administering SAP systems running on IBM AIX / DB2
• Provide insight to influence various strategies including SAP Environment Planning including creation, refreshes, back-up, and recovery.
• Transport Management Strategy.
• Perform root-cause-analysis, as well as performance management and optimization of SAP Systems.
• Perform SAP client administration (create client, copy client, delete client, export/import client) as required.
• Participate and execute the tasks for Annual Disaster recovery for SAP Platform