Sr. Sap Sd Crm S/4 Hana Lead Functional Consultant Resume
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SUMMARY
- Over 17+ years of diversified professional experience in SAP SD, CRM and SAP DBM VMS 5 Implementation and Support projects.
- Strong working knowledge of ASAP methodology and ascendant IBM Project Specific Methodology: requirement gathering, blueprinting, implementation, testing, go - live, production support and end-user training.
- Highly organized and willing to adjust to any time slots when necessary
- Able to manage multiple issues and priorities in a fast paced and challenging environment.
- 3 full-life cycle SAP SD implementations and Support Projects and 5 SAP CRM Implementation and Support Projects both onsite and offshore models.
- Have very good understanding and working experience in multiple projects on IPC
- Willingness to work in a collaborative environment
- The Consultant will lead a cross-functional IT team and will be responsible for detail technical design, development and implementation of AutoPart solution. The consultant should be able to manage integration and development of solutions in
- Very good understanding and experience on SAP ERP, ET2000 System
- Good experience on business process on Dealer management systems (DMS)
- Dealer Portal System
- Very good working Experience on IDOC configuration experience related to IM, SD and Master data
- Creative problem-solver works well both independently and as part of a virtual team
- Able to organize, prioritize, and schedule workloads efficiently
- Good working experience on Parts Management and integration with other third party systems in the Automotive industry.
- SAP CRM Web UI Configuration and Middleware configuration and trouble shooting
- Proficient in running and facilitating meetings especially virtual meetings.
- Very good working and understanding of Worksoft, HPQLC testing tools in Various Projects
- Can communicate in languages other than English such as Spanish and Germany.
- Documented system requirements, defined scope and objectives, and assists in the creation of system specifications that drive system development and implementation.
- Very good working experience on Service Order Management installed base, parts and Products.
- Very Good Project Management skills
- Can relocate to any location across US
- Excellent verbal and written communication skills and a team player
PROFESSIONAL EXPERIENCE
Confidential
Sr. SAP SD CRM S/4 HANA Lead Functional Consultant
Responsibilities:
- Working on SAP CRM implementation and Support of Confidential Fusion Project with a team of 10 Techno functional Consultants.
- Configured SAP CRM Application as per the business Requirements of the Confidential & Confidential
- Working on STO and related logistics execution
- Base Customizing which includes Organizational Management, Territory Management, Customization of Business Partners assigning BP roles and Relationships.
- Very good working experience with automation tools - Worksoft Certify, SAP solution manager, etc.
- Very good working Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.
- Defined the partner functions for business partners by assigning an account group.
- Configured inquiry-to-cash process including inquiry, quotation, sales order, shipping and billing information system.
- Configured pricing procedure, condition types, access sequences, and tables.
- Customized condition types related with base price, discounts, surcharges, freight costs and taxes.
- Have good working experience on Internet Pricing Configuration IPC
- Worked with Technical teams to implement pricing routines through IPCs
- SAP SD CRM ordering Processing configuration and Pricing Configuration.
- Trouble shooting of Middleware issues with technical teams
- Supporting end users
- Working new developments and also working on Enhancement Requirements for the Confidential & Confidential Change Management.
Confidential
Sr. SAP SD CRM S/4 HANA Lead Functional Consultant
Responsibilities:
- Involved in the SAP SD CRM development of business requirements and re-engineering of business processes pertaining to order entry and dispatch and delivery and the logistic execution processes, pricing invoicing, account receivable and credit management
- Configuration of various SAP SD CRM Account Groups as per customer classification, and defined partner functions, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header & Item, delivery, billing docs etc.
- Implementation of the customer order management processes, pricing procedures, and billing with integration to the FICO, WM,SM IM,PM and MM modules.
- Configured order to cash (OTC) process flow.
- Configured components related to Sales Orders: Sales document types, Item categories, Schedule Line Categories, Document flow, Copying controls, Contracts and scheduling agreements, Incompletion logs.
- Used worksoft and HPQLC testing tools for testing the application after the development and also enhancement of objects.
- Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes. Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions.
- Worked on Assignment of sales office to sales area, sales group to sales office, plant to sales organization and distribution channel.
- Worked on pricing procedures (condition types, access sequence, condition exclusion and pricing procedure determination) and tested the customized pricing procedure.
- Assigned various shipping points to plants
- Worked with business heads from all business areas on common pain points, hindrances and other issues that cause interruption or require manual work arounds
- Acted as a liaison between Enterprise Systems and users and have both business and have technical expertise.
Confidential
Sr. SAP SD CRM Lead Functional Consultant
Responsibilities:
- As a SAP SD CRM Sr. Consultant leading a team of 8 Techno Functional Consultant for an Offshore Onsite Support Projects From US, Europe.
- Managing entire SAP CRM Application for the client helping the team to resolve issue from day to operations. SAP SD pricing configuration, order management and billing
- Worked on SAP SD pricing configuration, order management and billing
- Helped the team in Resolving Issue around CRM Pricing and Master data Issues. Implemented end-to-end Order to Cash (OTC) cycle, which included configuring new order types, item categories, delivery types, billing document types, sales agreements, pricing, output determination, text determination, credit control, etc.
- Implemented Pricing Configuration like creation of condition tables, access sequence, condition types and pricing procedure to meet client business requirements. Extensively worked on Promotions, Sales deals and Rebates
- Used Testing Tools HPQLC for testing the Application
- Implemented SD Billing function such as collective billing, periodic billing, and billing according to customer schedule, inter-company billing, and delivery related billing, contract billing, credit memo and debit memo
- Issues in Transactional Data such as Sales Orders, Deliveries and Billing.
- Coordinated between Offshore and Onshore Project Teams on Daily basis
- Proactively participated in all Meetings with the stake holders from Onsite and offsite
- Conducted training sessions to the offshore team on the project deliverables.