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Sr. Sap Sd Crm S/4 Hana Lead Functional Consultant Resume

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SUMMARY

  • Over 17+ years of diversified professional experience in SAP SD, CRM and SAP DBM VMS 5 Implementation and Support projects.
  • Strong working knowledge of ASAP methodology and ascendant IBM Project Specific Methodology: requirement gathering, blueprinting, implementation, testing, go - live, production support and end-user training.
  • Highly organized and willing to adjust to any time slots when necessary
  • Able to manage multiple issues and priorities in a fast paced and challenging environment.
  • 3 full-life cycle SAP SD implementations and Support Projects and 5 SAP CRM Implementation and Support Projects both onsite and offshore models.
  • Have very good understanding and working experience in multiple projects on IPC
  • Willingness to work in a collaborative environment
  • The Consultant will lead a cross-functional IT team and will be responsible for detail technical design, development and implementation of AutoPart solution. The consultant should be able to manage integration and development of solutions in
  • Very good understanding and experience on SAP ERP, ET2000 System
  • Good experience on business process on Dealer management systems (DMS)
  • Dealer Portal System
  • Very good working Experience on IDOC configuration experience related to IM, SD and Master data
  • Creative problem-solver works well both independently and as part of a virtual team
  • Able to organize, prioritize, and schedule workloads efficiently
  • Good working experience on Parts Management and integration with other third party systems in the Automotive industry.
  • SAP CRM Web UI Configuration and Middleware configuration and trouble shooting
  • Proficient in running and facilitating meetings especially virtual meetings.
  • Very good working and understanding of Worksoft, HPQLC testing tools in Various Projects
  • Can communicate in languages other than English such as Spanish and Germany.
  • Documented system requirements, defined scope and objectives, and assists in the creation of system specifications that drive system development and implementation.
  • Very good working experience on Service Order Management installed base, parts and Products.
  • Very Good Project Management skills
  • Can relocate to any location across US
  • Excellent verbal and written communication skills and a team player

PROFESSIONAL EXPERIENCE

Confidential

Sr. SAP SD CRM S/4 HANA Lead Functional Consultant

Responsibilities:

  • Working on SAP CRM implementation and Support of Confidential Fusion Project with a team of 10 Techno functional Consultants.
  • Configured SAP CRM Application as per the business Requirements of the Confidential & Confidential
  • Working on STO and related logistics execution
  • Base Customizing which includes Organizational Management, Territory Management, Customization of Business Partners assigning BP roles and Relationships.
  • Very good working experience with automation tools - Worksoft Certify, SAP solution manager, etc.
  • Very good working Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing.
  • Defined the partner functions for business partners by assigning an account group.
  • Configured inquiry-to-cash process including inquiry, quotation, sales order, shipping and billing information system.
  • Configured pricing procedure, condition types, access sequences, and tables.
  • Customized condition types related with base price, discounts, surcharges, freight costs and taxes.
  • Have good working experience on Internet Pricing Configuration IPC
  • Worked with Technical teams to implement pricing routines through IPCs
  • SAP SD CRM ordering Processing configuration and Pricing Configuration.
  • Trouble shooting of Middleware issues with technical teams
  • Supporting end users
  • Working new developments and also working on Enhancement Requirements for the Confidential & Confidential Change Management.

Confidential

Sr. SAP SD CRM S/4 HANA Lead Functional Consultant

Responsibilities:

  • Involved in the SAP SD CRM development of business requirements and re-engineering of business processes pertaining to order entry and dispatch and delivery and the logistic execution processes, pricing invoicing, account receivable and credit management
  • Configuration of various SAP SD CRM Account Groups as per customer classification, and defined partner functions, Maintaining Partner Determination Procedures in various objects such as Customer Masters, Sales Document Header & Item, delivery, billing docs etc.
  • Implementation of the customer order management processes, pricing procedures, and billing with integration to the FICO, WM,SM IM,PM and MM modules.
  • Configured order to cash (OTC) process flow.
  • Configured components related to Sales Orders: Sales document types, Item categories, Schedule Line Categories, Document flow, Copying controls, Contracts and scheduling agreements, Incompletion logs.
  • Used worksoft and HPQLC testing tools for testing the application after the development and also enhancement of objects.
  • Customized Pricing (Price configuration, Condition technique, Condition types, Access sequence, Condition records, Special functions, customer hierarchy for pricing, special condition types), Taxes, as well as credit/debit notes. Interacted with ABAP team members and providing them with table names for developing user exits for special pricing conditions.
  • Worked on Assignment of sales office to sales area, sales group to sales office, plant to sales organization and distribution channel.
  • Worked on pricing procedures (condition types, access sequence, condition exclusion and pricing procedure determination) and tested the customized pricing procedure.
  • Assigned various shipping points to plants
  • Worked with business heads from all business areas on common pain points, hindrances and other issues that cause interruption or require manual work arounds
  • Acted as a liaison between Enterprise Systems and users and have both business and have technical expertise.

Confidential

Sr. SAP SD CRM Lead Functional Consultant

Responsibilities:

  • As a SAP SD CRM Sr. Consultant leading a team of 8 Techno Functional Consultant for an Offshore Onsite Support Projects From US, Europe.
  • Managing entire SAP CRM Application for the client helping the team to resolve issue from day to operations. SAP SD pricing configuration, order management and billing
  • Worked on SAP SD pricing configuration, order management and billing
  • Helped the team in Resolving Issue around CRM Pricing and Master data Issues. Implemented end-to-end Order to Cash (OTC) cycle, which included configuring new order types, item categories, delivery types, billing document types, sales agreements, pricing, output determination, text determination, credit control, etc.
  • Implemented Pricing Configuration like creation of condition tables, access sequence, condition types and pricing procedure to meet client business requirements. Extensively worked on Promotions, Sales deals and Rebates
  • Used Testing Tools HPQLC for testing the Application
  • Implemented SD Billing function such as collective billing, periodic billing, and billing according to customer schedule, inter-company billing, and delivery related billing, contract billing, credit memo and debit memo
  • Issues in Transactional Data such as Sales Orders, Deliveries and Billing.
  • Coordinated between Offshore and Onshore Project Teams on Daily basis
  • Proactively participated in all Meetings with the stake holders from Onsite and offsite
  • Conducted training sessions to the offshore team on the project deliverables.

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