SUMMARY

• 12 Years of SAP IS Utilities experience.
• 4 implementations of SAP ISU Billing
• 3 post-implementation support SAP-ISU
• 2 roll-outs
• Specialization in IT Team Management and ISU Billing & Invoicing Functional Module & CRM
• Client & Team management skills & understanding of project management requirement and operations
• Exposure to complex billing for RTP scenarios
• RTP Billing configuration and Billing & invoicing for teh De-regulated market and regulated market
• Very good Communication skills - both verbal and written
• Leadership skills wif ability to manage a team and work in onsite-offshore model
• Strong people-management capabilities wif experience of leading large teams as people manager.
• Global Exposure of handling IT projects in UK, US and Asia Pacific region.
• Capable of understanding management objective and ensuring that they are met
• Extensive experience using testing tools such as HPQC, HPALM, Solution Manager

PROFESSIONAL EXPERIENCE

Confidential

Responsibilities:

• As is business study for smart meter billing and conducted workshops
• Blueprint document design delivered
• Implemented interval data billing engine
• Developed teh data AMI billing rate structure
• Delivered teh blueprint document of Advanced metering infrastructure
• RTP/TOU Interface development
• Interval data profile management development

Confidential

Responsibilities:

• Support Activity
• Production system management
• Meetings wif business for new requirement discussion
• Build, test, and analysis of high level design and functional documents received from onshore.
• Interacting wif teh onshore counterpart for build requirement, change requirements etc.
• Billing configuration for teh regulated market.
• Functional Documents, Unit Test Documents, SIT Documents.
• Change and design of Billing Rate Structure i.e. Billing Classes, rate types, operands, Rates, Schemas, Prices.

Consultant

Confidential

Responsibilities:

• As per onshore & offshore model managed a team of billing resources for teh delivery of Billing and Invoicing module of teh implementation project & Allocating work to team members based on their skill set.
• Build, test, and analysis of high level design and functional documents received from onshore.
• Interacting wif teh onshore counterpart for build requirement, change requirements etc.
• Billing configuration for teh regulated market.
• Created Business Process Documents, Functional Documents, Unit Test Documents.
• Designed Billing Rate Structure i.e. Billing Classes, rate types, operands, Rates, Schemas, Prices.
• HPALM work environment for testing

Team Lead

Confidential

Responsibilities:

• Build, and unit test of high level design and functional documents received from onshore.
• Interacting wif teh onshore counterpart for build requirement, change requirements etc.
• Billing configuration for teh de-regulated market.
• Designed Complex Billing Rate Structure using RTP interface.
• Worked for interval load profile calculations.
• Created RTP formula, RTP Component, and result parameter.

Consultant

Confidential

Responsibilities:AMS project where I was working on IS U CR & B project

• ISU testing for CRB interface design.
• Executing teh test scenarios.
• Part of Unit Testing, Integration Testing team
• Defects fixing by Creation & Changes in ISU data model creation.

Consultant

Confidential

Responsibilities:Meeting wif teh client for Requirements gathering for teh gaps found in teh standard SAP ISU and clients requirement.

• Analysis of functional requirements received.
• Created BPDs, FOPs, and FS documents.
• RICEFW developed for IS billing and invoicing processes.
• Mapping of billing engine configuration in teh high level design documents.
• Part of design phase.

SAP ISU Billing Functional Consultant

Confidential

Responsibilities:

• Billing Master data configuration that includes creation of various operands, rate types, prices, rates, rate categories, billing class, and billing schema.
• Responsible for end to end implementation of Billing Master Data.
• Preparation of Configuration document and Functional Specifications.
• Brown bag Knowledge sharing session to project team.
• Unit testing and Integration testing involvement for teh execution of test scripts.
• Documentation for unit test and system test
• Managed a team of 4 Billing resources from Client for teh maintenance of Billing and Invoicing module of teh maintenance project 7 pilot towns
• Lead responsibly of 10 resources during roll-out phase to other towns handled successfully during client support

Associate Consultant

Confidential

Responsibilities:

• AMS project and was working on support tickets for BMD & TMD related issues
• Daily Defect Management - Billing and invoicing, that included correction of bill & invoices.
• Executing teh test scenarios.
• Part of Unit Testing, Integration Testing team
• Defects fixing by Creation & Changes in ISU Data structures.
• Support Activities as Billing Support Consultant.
• Assists and mentoring junior consultants in teh Billing module.
• Bill Issues & complaints
• Daily Defect Management - Metering, Billing and Collection.
• Analysing and resolving invoice printing and service calls related
• Identified potential issues and raising defects.