TECHNICAL SKILLS

• JAVA
• C
• Oracle
• SQL
• AWS
• SAP Materials Management
• SAP Procurement and Warehouse Management
• SAP Project Systems
• SAP HCM
• CDMA/LTE
• GSM technologies
• SAP BI reporting tool
• HTML
• SDLC (Waterfall
• Agile
• Scrum)
• Word press
• HP ALM Ticketing system
• WEKA
• Networking
• MSOfficeSuit e
• Unix OS

PROFESSIONAL EXPERIENCE

Confidential

SAP Functional Lead

Responsibilities:

• Provide high - quality end-user support to SAP users for navigation, transactional processes and reporting requirements designed to ensure user self-sufficiency and productivity.
• Analyse business processes and develop and implement improvements to streamline, simplify and optimize SAP solution.
• Perform solution design and deliver solution documentation based on business requirements; perform post-deployment assessments and remedial actions to assure optimized business process.
• Research, evaluate and deploy configuration within MM-Material Management and HR-Human Resources.
• Managing both enhancements and troubleshooting for integrations with SAP & Concur along with performing the IT Administrator functions within Concur.
• Delivering ERP customizations by way of creating functional designs to be developed by SAP developers and validate results via testing (traditional RICEF development cycle).
• Providing functional guidance to Business Warehouse/Business Objects Lead on developing reports and dashboards for business analytics.
• Perform analysis on error incidents including Intermediate Document (IDoc) rejects and system errors.
• Working on Workday - SAP integration, this involves automatic Vendor master record creation with bank information.
• Developing project plans for future enhancements and implementations of future acquired companies.

Confidential

Networking Engineer

Responsibilities:

• Working on AWS structure for the VPN connectivity across different business partners. Troubleshooting VPN related issues.
• Using SAP BI tool to create various custom reports for Device connectivity platform.
• Managing IoT Command Centre and Ericsson’s device connectivity self-serve GUI portals. Assisting in the formulation and definition of system scope and objectives based on user needs. Working as On-call support for the M2M Command Centre platform.
• Worked with networking OSI models such as TCP/IP, DNS, HTTP, and Routing and possess knowledge of network technologies and protocols to troubleshoot live site issues.
• Trouble shooting network or SIM related issues, VPN, API, connectivity, provisioning and billing issues and managing customer relationship.
• Analysing and revising existing system logic difficulties and documentation as necessary. Identifying and evaluating systems and procedures. Configuration of system settings and options, creating new rate plans and zone sets, client account setup, integration and acceptance testing, and creates specifications for systems.
• Deliver quality solutions on time and on budget and ensure requirements for our customers and support teams are documented, communicated, and fully understood by vendors and internal teams.
• Successfully execute test plans and document gaps and a technical consultant to Sprint’s business partners. Manage end-to-end solution (Network, IT, Product, Care).
• Handling projects and making sure there is consistent status reporting during project life cycle and meeting goals.
• Providing training for business customer and Sales Engineers team on the new IoT LTE Ericsson Curiosity platform.

Confidential

Technical Project/Program Manager

Responsibilities:

• Worked in Enterprise Platform Analytics for summer 2017. Responsible for oversight of Amdocs project delivery activities. Handled almost five different prepaid projects during this time.
• Conducting scrum meetings every day to ensure timely completion of daily activities and weekly tasks.
• Managing Amdocs deliverables from Design to Implementation.
• Vendor change management monitoring & control, vendor test planning & support, defect resolution management, and vendor budget management & control.
• Handling vendor relationship management. Worked in a Scrum Agile process & Writing Stories with two-week iterations delivering product for each iteration.
• Training and mentoring new team members, to work with strict service level agreements in both team and individual work environments.

Confidential

Web Content Developer

Responsibilities:

• Performed data mining activities such as data processing, data analysis, and visualization to find similarities and trends in the 20 years of stock market data for a list of companies using Python.
• Designed and created a university relational database for prospective students as part of project work. Gathered business requirements, created data models, and developed SQL scripts to create the database.
• Worked on different Java projects in Android studio as part of Mobile Computing applications course
• Good understanding of Relational Database Design, Data Warehouse/OLAP concepts and methodologies.
• Hands on experience in complex database procedures, Views, and effective functions, Constraints, Querying, Joins, Keys, Indexes and appropriate Triggers to assist efficient data manipulation and data consistency.
• As a part of Machine learning course, worked on applications such as bankruptcy, credit fraud, customer churn, cancer predictions, and facial recognition using a feed-forward neural network optimized with a genetic algorithm for business analytics.