PROFILE:

• Innovative professional with 17+ years of experience that includes around 15 years of IT experience with excellent track record in IT project management and rich consulting experience in SAP - SD and Confidential solutions.
• Proficient in handling SAP end-to-end implementations, roll-outs, change management and application support projects across industries such as Pharmaceuticals, Automotive, Hi-tech, Personal care, Home Appliances, Industrial Supply Distribution etc. with leading SAP implementation partners.
• Worked closely with and have rich cross functional experience in the areas of Materials Management, CRM, FICO, PP, WM and SAP HR and ALE-EDI technologies.
• Experience in full life cycle implementations, rollouts and production support include design, development, testing, upgrades, knowledge transfer, end user training, security, legacy system interfaces and data conversions.
• Delivered the solutions successfully coordinating with on-site/offshore teams, ensure SLA compliance, scope & quality.
• Liaison with business unit/project sponsors during feasibility study, functional analysis, development and implementation and support phases of projects.
• Possess strong analytical skills and rich business process and SAP functional knowledge with specialization in Confidential IP and DM Pricing modules.

STRENGTHS:

• Expertise in SAP SD E2E implementations, Roll-outs and Application Support and maintenance.
• Excellent knowledge on the Basic Functions of SAP SD module and rich cross-functional experience that include MM, PP, FICO and EDI.
• Excellent oral and written communication skills; ability to lead discussions, present ideas to any size of audiences and interact with all levels of the organization
• Specializing in implementing Confidential IP & DM-Pricing Solutions
• Extensively worked on Electronic Data Interchange (EDI) using Idocs.
• Good Knowledge on QA procedures & standards followed for higher efficiency such as SOX/ICS, ITIL Procedures.
• Strong knowledge of GxP and computer system validation requirements
• Extensively worked in the area of Pricing (Condition Technique)
• Experience working with Solution Manager
• Experience working with e-commerce integration - Hybris, RTOM
• Fair knowledge on ABAP-Debugging
• SAP implementation experience with Agile methodology
• Experience working with HPQC
• Self-motivated, committed & a good team player.
• Ability to work under challenging circumstances, both as an individual contributor and as a team member.
• Experience in project budget and resource planning
• Have excellent Analytical, interpersonal and communication skills
• Ability and flexibility to quickly learn new applications

EMPLOYMENT HISTORY:

Confidential

Solution Architect - SAP

Responsibilities:

• Provide production support for all Confidential processes that include Chargebacks, customer rebates and master data - Contracts, Membership
• Application change management - Validate and analyze new requirements, provide impact analysis, effort estimation, implementation and testing
• Handle mini projects End-2-End
• Identify opportunities for process improvement and work with business to optimize the usage of Confidential modules
• Responsible for technical upgrades, performance review and optimization
• Provide user training and assist process team with documentation
• Validate, review and implement changes to SAP sales order and contract pricing

Confidential

SAP Systems Lead - ERP O2C

Responsibilities:

• Lead SAP O2C team in translating and influencing business and functional solution requirements with Order to Cash stakeholders along with contributing to Confidential deals and promotion (DmP) deployment in US and global markets
• Design and implement Confidential DmP for Order to Cash and review
• Analyze solution enhancement requests to determine complexity and provide resource/cost estimates
• Develop and manage project plans by leading projects as required, as well as contribute as a team member to project teams.
• Provide input to long-term IT strategy necessary to achieve organizational objectives and perform thorough analysis to identify all potential impacts.
• Deploy global IT processes related to order-to-cash module (including Confidential ), develop and maintain organizational quality indicators, and monitor client satisfaction.
• Provide information to IT and Business leadership regarding best practices, industry trends and business opportunities, as well as, feedback on the overall performance of processes and tools.

Confidential

Functional Lead - Sales and Marketing

Responsibilities:

• Work with and guide functional resources to resolve the OTC production issues
• Production support for existing Confidential processes that include Claims, Billbacks, Customer Rebates and Membership
• Prioritize user requirements and align the resources
• Play an active role in business process change management
• Evaluate the existing processes in the light of changing business needs and help optimize the business process and contribute to continuous improvement
• Provide solution guidelines and functional design for process change requests, enhancements and projects
• Coordinate with other functional teams for cross functional requirements and interact with technical team to define technical requirements
• Ensure resolution of issues, delivery of changes and mini projects on time and within budget
• Coordinate with Global Design Authority Board for site specific changes to ensure zero impact on other sites
• Work with business process analysts to document business processes, process flows and user guides.

Confidential

Solution Architect - OTC

Responsibilities:

• Participate in requirement gathering sessions, understand the requirements and propose best practices and solutions
• Translate the requirements into architecture and deliver business process design documents for the implementation team
• Identify gaps and coordinate with technical team and propose solutions
• Plan and coordinating testing activities - Test scripts, execution and documentation
• Coordinate and assist data migration and functional teams for data conversions
• Ensure compliance to QA and IT validation processes

Confidential

Functional Lead Consultant

Responsibilities:

• Participated in requirement gathering sessions, prepared blueprint documents and designed and implemented Confidential DM-Pricing module for Price Maintenance and Confidential -IP module for Pricing agreements for customer specific and corporate pricing
• Configured all the components of DM Pricing and Pricing Agreements
• Designed and implemented the solution using Agile Methodology
• Worked with inbound agreement Idoc to convert legacy agreements to create Confidential pricing agreements. Worked on Idoc extension, process code config, setting up partner profiles and Idoc processing
• Implemented discount guidance functionality on agreement request in conjunction with status flow
• Created functional specification documents for client specific processes and coordinate with offshore technical team and ensured the quality and completion of technical objects on time
• Supported business during testing phase - Involved in identifying and validating the test scenarios, supported all Integration testing cycles and resolved issues reported during testing

Functional Lead Consultant

Confidential

Responsibilities:

• Participated in requirement gathering sessions, designed solutions for sales commissions process and prepared process definition documents
• Designed and implemented territory management functionality for identifying sales reps and calculating sales commissions to both internal sales reps (sales employees) and external sales reps (agents - created as vendors in SAP-MM)
• Implemented Confidential transactional and composite commissions models for calculating monthly and annual programs and configured all related components
• Configured payroll profile for calculating and posting sales commissions to internal sales representatives that are paid through SAP HR payroll. Worked closely with SAP HR team to ensure the commissions are paid along with regular payroll.
• Configured settlement profiles for posting the sales commissions to external reps that are created as vendors in SAP - MM.
• Prepared functional specifications to address the customer specific requirements for participation, territory management, pricing requirements and calculation routines.
• Designed and developed specifications to support commissions reallocation process

Functional Consultant

Confidential

Responsibilities:

• Configured Pricing Agreements, Agreement Requests, Pricing Procedures and Condition types, Condition Tables and Access Sequences, to meet the requirement of Billback processes for various Divisions to meet the Industrial, Commercial, Direct channels of Sales.
• Configured IP Billback types, Incoming Claims from Distributors, Header and Item Criteria and Copy Control from Claims to IP types.
• Configured Transaction Register to capture POS data provided by the trade partners for accrual calculations
• Configured IP settlement parameters - Accrual profiles, Settlement profiles and account assignment/Account determination for required postings to FI / CO from IP Billbacks.
• Configured LIS Info structures, Update Groups and Update Rules for update from the IP Billback processes.
• Pricing configuration - Price Sheets, Condition Type Groups, Extension Profiles, View Profiles, Condition Tables, Condition Types, Access sequence, IP Pricing Procedure, Condition Exclusion
• Worked on functional design and testing of Pricing Requirements and Routines, Data Transfer Routines, Output programs and forms for Agreements and Billbacks to meet client specific requirements
• Designed and developed specifications for approval of pricing agreements, incoming claim validation and mass processing enhancements for IP Billbacks.
• Designed workflow approval process and configured status profile for Agreement Requests, incoming Claims with an e-mail functionality
• Configured price sheets and view profiles for price maintenance
• Configured price policies to handle the pricing exceptions during price sheet maintenance
• Configured price procedures and sheet formulas in Confidential DM-P Module
• Configured price proposals and price types to enable mass maintenance of price records using upload functionality
• Configured price requests and price books
• Involved in integration testing for Confidential Sales Deals

Confidential

Functional Consultant

Responsibilities:

• Configured IP types, Header and Item Criteria for IP types.
• Configured LIS Info-structures, Update Groups and Update Rules for update from the Sales documents and IP Documents
• Configured Pricing Agreements, Pricing Procedures and Condition types, Condition Tables and Access Sequences, to meet the requirement of Sales Incentives processes (Sales and Product based) for Representatives.
• Configured Settlement profiles for posting the sales incentives (reward materials, cash incentives and points) to apply on the sales order.
• Configured the Deployment Code, Component, Subcomponent and other Composite IP elements to enable tracking of the Representative incentives (Sales and Product based) by eligibility and qualification.
• Configured Calculation Run for capturing the calculated rewards, approval and post settlement
• Developed Specifications for Composite - tracking, Pricing and LIS Requirements and Routines.
• Designed and Developed Specifications for Sales Incentive Evaluation Report and Data Conversion programs (LIS) thru Flat File Uploads.
• Developed functional specifications for inbound and outbound Interfaces enabling creation of Inclusion Lists and Confidential Sales Deals on SAP/ Confidential and transfer the same from/to Legacy Systems.

Confidential

Sr. Consultant

Responsibilities:

• Handling change requests raised by the business requesters - Analyze the requirement, assess the efforts and provide a delivery plan to customers.
• Analyse and estimate time efforts for change requests and preparation of Functional quote.
• Preparation of functional specifications for enhancements and new functionalities requested by the business
• Perform unit testing by self and assist business during UAT
• Adhere to QA processes such as SOX/ICS compliance. Prepare proof documents for changes that has global impact
• Maintain proper documentation with version management
• Co-ordinate with other modules in cases where required and take responsibility of the deliverables.
• Knowledge transfer to support team on the enhancements/new functionalities implemented.
• Management of Runbooks for the new report programs developed.
• Adherence to Release Management procedures.

Confidential

Functional Consultant - Application Support

Responsibilities:

• Supporting the SAP sub-modules of SD - WMS and Transportation
• Assisting the business users across Europe, APAC, LATAM & USA to deal with their day to day problems.
• Monitoring the system setup on daily basis in checking the job runs and inbound / outbound flows into SAP.
• Organizing and studying the processes where improvements are needed for existing processes.
• Identify bugs in the existing functionalities through issues raised by end users and create change requests for bug fixing.
• Handling the change requests for bug fixing
• Coordinate and work with technical team (such as EAI,ABAP) on the issues related to Interfaces, ABAP reports etc.,
• Adherence to defined SLAs.
• Preparing documentation and User manuals.

Confidential

Systems Analyst

Responsibilities:

• Understanding the client’s existing SAP Business Process thoroughly, prepare the blue print document and get it Signed-Off.
• Preparation of the System Design and other project management specific documentation.
• Prepared Functional Specification documents for the development and enhancements.
• Configured Plant related settings and assignments for the newly defined facility (Third Party Logistics Partner)
• Testing the accuracy of functionality extended for the new Plant thru Unit and Consolidated Tests.
• Preparation of Test Cases and the Test Plan for Third Party & UA Tests.
• Assist the TP and end users in TPT & UAT respectively.
• Reviewing the project related documents to help maintain compliance to the CMMi standards.
• Preparation of user manuals for the new functionalities developed

Confidential

Functional Consultant

Responsibilities:

• Understanding the client’s Business Processes for preparation of the blue print documentation.
• Participation in preparation of Blue Print document with respect to SD module and getting it Signed-Off.
• Configured Enterprise Structure
• Configured sales document types, item categories
• Configured Partner determination procedure by assigning the right partner functions to the right Account groups.
• Configured Text determination procedure.
• Maintained number ranges for all the sales, delivery and billing document types.
• Configured account determination by assigning right account key to the condition types to hit correct G/L accounts with the integration of FI consultant.
• Configured Outline agreements such as Contracts
• Configured condition technique - Pricing Procedures as per the client requirement.
• Worked on Credit Management.
• Uploading of Customer & Material Master Records.
• Preparation of User Manuals and giving Involved in END USER training.