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Sap Hcm Functional Consultant Resume


Dynamic Human Resources Professional with over 6 years of experience managing broad range of human resource functions while serving as on - site specialist. Supports and guides cross-functional team members while implementing best practices within HR team.


HR management

Succession planning

File and records management

New employee benefits orientations

Knowledgeable in all HR Systems

In - depth knowledge of HR Compliance

HR Reporting Skills

Communication Skills

Administrative Skills

Team Work

Organizational Skills

Problem solving Skills

Multitasking Skills

Customer Service


Microsoft Office



Azure Fundamentals - AZ900




SAP HCM Functional Consultant



  • Experience in configuration of Enterprise, Personnel and Organizational Structure.
  • Self paced working experience of Personnel Administration, Organizational Management, Time Management, Payroll and reporting tools.
  • Experience in using Info groups, Info types and Features.

Assistant HR Services Representative

Confidential, New York, NY


  • Assist over 50 customers per day by phone or electronic correspondence.
  • Troubleshoots and resolves customer's needs by using appropriate support tools.
  • Builds knowledge of services, processes and customer service support tools.
  • Makes outbound/follow-up calls, including providing resolution and requested information.
  • Document all call information according to SOPs.
  • Accurate completion of call logs.
  • Investigates issues by interacting with HR Divisions for appropriate resolution.
  • Identify and escalate priority issues.
  • Review HR forms for accuracy and completeness.
  • Conduct New Hire Benefits Orientations.
  • Assist team at the time of open enrollment
  • Updating databases internally, such as sick and maternity leave.
  • Data entry of employee information such as personal data, compensation, benefits, and termination date with reason.
  • Assisting with payroll by providing the department with relevant employee information, i.e. holiday and sick days taken.
  • Ensure employment and enrollment forms including insurance and benefits documents are current and complete.
  • Provided general Employee/Labor Relations assistance and escalate the complex issues to the concern department.
  • Assist with administration of various HR Programs.
  • Ensures compliance with regulatory requirements and company policy.
  • Perform various office administration duties.

Assistant HR Representative

Confidential, New York, NY


  • Provides customer service in person and on phone as first line of contact in HR department.
  • Works on Employee disability claims; handle documentation and verify data with departments before processing.
  • Works on employment verification for PA employees.
  • Conduct new hires orientation with I-9 verification documents.
  • Assist in new projects within HR department on as need basis.


Confidential, Staten Island, NY


  • Provide exceptional customer service as cashier.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Set up new sales displays each week.
  • Worked closely with Shift Supervisor to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various product issues.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.

Inventory Control Manager

Confidential, Staten Island, NY


  • Thresholds limits designed to prompt critical state of goods inventory.
  • Supply Chain management of over 50 suppliers' commodity items.
  • Conducting Surveys with customers to improve service and retention.

Assistant Manager



  • Managing headcount budget for both full time and outsourced/purchased services employees.
  • Manpower budgeting and forecasting for open positions due on high demand and attrition.
  • Leading analysis on trends in Salary levels, grades and new hiring.
  • Providing Bench marking studies with industry competitors and providing aligning guidelines.
  • Act as Lead Staff Accountant for payroll processing.
  • Improved Performance evaluation based on employees' feedback.
  • Active Team member for HR Events from planning to completion.
  • Ensure consistency/ legitimacy and fairness in appraisal cycle and facilitate operational issues.

Compensation Benefits Manager



  • Responsible for handling Payroll and its Budgeting (over 800 active employees' data).
  • Actively involved in Recruitment & Selection, Compensation and Benefits.
  • Actively participated in preparation of contracts, confirmation and separation letters of employees.
  • Improved HR policies as result of surveys from employees' feedback.
  • Maintaining medical and life insurance claims of employees and keeps the record updated.
  • Maintains/update all leave record and attendance of all staff and reporting to department heads.
  • Maintaining records of personal and PF loans as per H.R Policies.
  • Prepares full and final settlement of all staff members on their retirements/resignations.
  • Suggests appropriate disciplinary actions as per policy & ensure implementation and follow up.
  • Act as a key person in annual performance evaluation under the supervision of BOD's.
  • Conducted general Orientation for new employees.

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