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Sap Hcm Functional Consultant Resume

SUMMARY:

Dynamic Human Resources Professional with over 6 years of experience managing broad range of human resource functions while serving as on - site specialist. Supports and guides cross-functional team members while implementing best practices within HR team.

SKILLS:

HR management

Succession planning

File and records management

New employee benefits orientations

Knowledgeable in all HR Systems

In - depth knowledge of HR Compliance

HR Reporting Skills

Communication Skills

Administrative Skills

Team Work

Organizational Skills

Problem solving Skills

Multitasking Skills

Customer Service

Peoplesoft

Microsoft Office

HRMS

SAP HCM FUNCTIONAL

Azure Fundamentals - AZ900

URDU

ENGLISH

WORK HISTORY:

SAP HCM Functional Consultant

Confidential

Responsibilities:

  • Experience in configuration of Enterprise, Personnel and Organizational Structure.
  • Self paced working experience of Personnel Administration, Organizational Management, Time Management, Payroll and reporting tools.
  • Experience in using Info groups, Info types and Features.

Assistant HR Services Representative

Confidential, New York, NY

Responsibilities:

  • Assist over 50 customers per day by phone or electronic correspondence.
  • Troubleshoots and resolves customer's needs by using appropriate support tools.
  • Builds knowledge of services, processes and customer service support tools.
  • Makes outbound/follow-up calls, including providing resolution and requested information.
  • Document all call information according to SOPs.
  • Accurate completion of call logs.
  • Investigates issues by interacting with HR Divisions for appropriate resolution.
  • Identify and escalate priority issues.
  • Review HR forms for accuracy and completeness.
  • Conduct New Hire Benefits Orientations.
  • Assist team at the time of open enrollment
  • Updating databases internally, such as sick and maternity leave.
  • Data entry of employee information such as personal data, compensation, benefits, and termination date with reason.
  • Assisting with payroll by providing the department with relevant employee information, i.e. holiday and sick days taken.
  • Ensure employment and enrollment forms including insurance and benefits documents are current and complete.
  • Provided general Employee/Labor Relations assistance and escalate the complex issues to the concern department.
  • Assist with administration of various HR Programs.
  • Ensures compliance with regulatory requirements and company policy.
  • Perform various office administration duties.

Assistant HR Representative

Confidential, New York, NY

Responsibilities:

  • Provides customer service in person and on phone as first line of contact in HR department.
  • Works on Employee disability claims; handle documentation and verify data with departments before processing.
  • Works on employment verification for PA employees.
  • Conduct new hires orientation with I-9 verification documents.
  • Assist in new projects within HR department on as need basis.

Associate

Confidential, Staten Island, NY

Responsibilities:

  • Provide exceptional customer service as cashier.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Assisted customers by answering questions and fulfilling requests.
  • Set up new sales displays each week.
  • Worked closely with Shift Supervisor to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Helped customers locate appropriate store locations of products, answered questions about products and provided solutions for various product issues.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Counted cash in register drawer at beginning and end of shift.

Inventory Control Manager

Confidential, Staten Island, NY

Responsibilities:

  • Thresholds limits designed to prompt critical state of goods inventory.
  • Supply Chain management of over 50 suppliers' commodity items.
  • Conducting Surveys with customers to improve service and retention.

Assistant Manager

Confidential

Responsibilities:

  • Managing headcount budget for both full time and outsourced/purchased services employees.
  • Manpower budgeting and forecasting for open positions due on high demand and attrition.
  • Leading analysis on trends in Salary levels, grades and new hiring.
  • Providing Bench marking studies with industry competitors and providing aligning guidelines.
  • Act as Lead Staff Accountant for payroll processing.
  • Improved Performance evaluation based on employees' feedback.
  • Active Team member for HR Events from planning to completion.
  • Ensure consistency/ legitimacy and fairness in appraisal cycle and facilitate operational issues.

Compensation Benefits Manager

Confidential

Responsibilities:

  • Responsible for handling Payroll and its Budgeting (over 800 active employees' data).
  • Actively involved in Recruitment & Selection, Compensation and Benefits.
  • Actively participated in preparation of contracts, confirmation and separation letters of employees.
  • Improved HR policies as result of surveys from employees' feedback.
  • Maintaining medical and life insurance claims of employees and keeps the record updated.
  • Maintains/update all leave record and attendance of all staff and reporting to department heads.
  • Maintaining records of personal and PF loans as per H.R Policies.
  • Prepares full and final settlement of all staff members on their retirements/resignations.
  • Suggests appropriate disciplinary actions as per policy & ensure implementation and follow up.
  • Act as a key person in annual performance evaluation under the supervision of BOD's.
  • Conducted general Orientation for new employees.

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