PROFILE:

SAP Consultant, Project Manager& Trainer

CAREER OBJECTIVES:

I am an SAP Consultant and Trainer with 12 years’ experience. I’m now looking for a new and challenging SAP position, one which will make best use of my existing skills and experience and also further my personal and professional development. Highly skilled, competent and experienced and visionary SAP Consultant with a track record in defining, building and optimizing best - in-class ICT Organizations. Astute in defining SAP enterprise technology solutions that reduce costs, improve efficiencies, support organizational goals and maximize the technology investment. Highly valued strategic partner at the top consultative levels. I possess excellent technical, operational and interpersonal skills with strong motivational abilities and view myself as a total management solution within the industry. I am a firm believer in continuous self-improvement and in this regard I continue to seek ways to better myself through further education and actual work experience.

SUMMARY:

• Ability to multi-task effectively in a fast paced environment.
• Ability to extract and understand business requirements and convert them into working technical solutions.
• My technical ability drives me to provide effective and efficient solutions to the clients.
• Able to write development specifications
• Great Team player
• Adaptive with Proven problem solving ability
• Highly innovate with lateral thinking ability
• Strong communication and interpersonal skills
• Enthusiastic and development oriented
• Knowledge of Scrum and Agile delivery Methodologies

SOFTWARE SKILLS:

SAP R/3

SAP ISU

SAP FI/CO

SAP RETAIL

Solution Manager

Quality Centre

UNIX - filezilla

QTP

LoadRunner

MS Office

MS Projects

SAP Tutor

EMPLOYMENT HISTORY:

SAP ISU CS Consultant

Confidential

Responsibilities:

• Gathering of Umgeni Water’s Business As IS CS Processes:
• Business Master Data
• Customer Movements
• Customer Enquiries
• Customer Referrals
• Customer Interactions
• Disconnections/Reconnections
• Facilitation of workshops and requirement gathering Sessions
• Design and Implementation of Best Practice SAP ISU Solutions appropriate to Umgeni Water’s requirements and Standards
• Business Process Integration on ISU Modules:
• Customer Services/CRM
• Billing and Invoicing
• Device Management
• FICA - Contract Accounting
• Currently finalizing Scope Validation phase - Blueprint

SAP FICO Consultant

Confidential

Responsibilities:

• Creating and Documentation and training on procedures and Implementation for FINANCE (AR,AP,GL)
• Responsible for performing current state analysis, defining systems strategy, developing system’s requirements, designing and prototyping, testing (UAT), training, defining Support procedures and Implementation
• Creating and reviewing Functional Specifications and Test plans
• Designing of interfaces using different integration UPD scenarios
• Developing business processes for the required scope of the UPD Finance project
• Creating and Documentation and training on procedures and Implementation for FINANCE (AR,AP,GL)
• Data upload by using ABAP Programs, Account Assignment modules and LSMW
• Configured and customized Asset Accounting Module: Copied country specific chart of depreciation and configured depreciation areas,

SAP ISU - Billing & Invoicing Consultant

Confidential

Responsibilities:

• Configuration on Billing Master data - Rate Structure on Electricity, Water, Sewerage, Property Rates and Refuse services
• Understanding the client’s business and processes, and assisting the technology team in developing the services which caters the business requirement of the company.
• Conducted Super user knowledge transfer/training
• Quality assurance
• Designing of Functional Specifications,
• Component testing (Profile testing, unit testing
• Creation of System integration data for SIT scenarios testing.
• User Acceptance Testing
• Responsible for costing, estimating and planning projects.
• Preparing Project Initiation documentation
• Responsible for ensuring best value is obtained for the project including supplier base, use of internal and external resources.
• Maintaining and completing Project Key Performance Indicators.
• Writing detailed and summarized project progress reports.
• Identifying, costing and processing any contract variations
• Tracking activities against the detailed project plans
• Updating project plans to include agreed changes.
• Producing accurate financial reports.
• Monitoring actual expenditure figures against project budgets
• Organising and facilitating Project Steering / Operating Committees meetings

SAP ISU - Billing and Invoicing Consultant

Confidential

Responsibilities:

• My responsibilities were, Rate structure Configuration, Change order requests, Business requirements, functional testing, User Acceptance testing, Billing error resolutions, assisted users, trainers and super users, updating and re assigning new issues to other team using Solution Manager, Maintenance of the system, raising defects in reports and programs, providing support to the business in analysing and changing/updating specifications

SAP ISU - Billing and Invoicing Consultant

Confidential

Responsibilities:

• My responsibilities were Maintenance of the system, raising defects in reports and programs, providing support to the business in analysing and changing specifications, checking of Batch Run on a daily basis, BW Billing and Invoicing Reports, General functional Billing and Invoicing configuration, analysis, design and testing.
• System upgrade from SAP 4.7 to SAP ECC6

SAP Test Analyst

Confidential

Responsibilities:

• I also worked on Customer Journey Management (CJM) project where we monitored Customer’s debt, and making sure that Confidential gets all the money owed before they move out/cancel their service, Cash payment Schemes, Billing, pre-notifications, Direct Debits, Re-assessment billing and invoicing) My main roles were to plan Testing, analyse user stories (scenarios), design and execute tests from Quality Centre

SAP FI Training Consultant

Confidential

Responsibilities:

• I prepared training manuals for Confidential super users and end users, facilitated training in Finance (Accounts Receivable, Accounts Payable, General Ledger, Bank Accounting and Asset Accounting) and end user support.

SAP FI Consultant-QUALITY ASSURANCE

Confidential

Responsibilities:

• I worked on one of SAP’s projects, my responsibilities were: to review the Blueprint on FI Processes (Accounts Receivable, Accounts Payable, General Ledger, Bank Accounting and Asset Accounting), interview key members-FI Team, sample and study related project documentation (Blueprint), provide a debriefing/discussion of the preliminary findings, deliver the QA Review audit Report with the detailed findings and recommendations and conduct a follow up conference calls with stakeholders/client to ensure the report is understood

SAP FI Consultant/Trainer

Confidential

Responsibilities:

• Implementing the new chart of accounts Standard Charts of Accounts (SCOA)
• Configuring updated versions of financial statements
• Worked on the Cost Centre Structure, Profit centre structure, internal orders and cost elements. I was also involved in the Standard Chart of Accounts (SCOA) project, which involved changes in all the structures. I have worked on Public Sector Management specifically on Funds Management, Asset Management module including configuring, creation, and maintenance of assets. The role included specification of Charts of Depreciation, depreciation areas, assets classes, account determination
• Assisted with the month-end process that included Financial Statement version for Assets Report
• Documenting, configuring and updating process flows for Funds Management (FORPI structure, which includes Funds, Objectives, Responsibility, Funded program, Item (Order)
• Update of user profiles (updating roles, password resetting) on the SAP system
• Interfacing the Debt Pack system with SAP
• Involved in the Data Migration implementation using the Legacy System Migration Workbench
• Responsible for assisting users with execution of any Pre-Cutover and Cutover activities as per the Cutover Team Scope
• Developing test packs and testing processes on the SAP ERP system, my main roles were to plan Testing, analyse scenarios, design and execute tests from Quality Centre
• Providing support, maintenance and configuration for the following SAP Financial Accounting sub-modules (Accounts payable (vendor master data, invoicing, payment processing etc.), Asset Management (Asset Master Data, depreciation, cost assignment etc.) Accounts receivables (Customer master data, debt pack etc.), Cash and Bank (Cheques etc.), Flexi G/L and Funds management)
• Creating queries and infosets for ageing analysis reports
• Training manuals, online help, lesson simulations (using SAP Tutor) and MS PowerPoint presentations

SAP ISU Trainer/Consultant

Confidential

Responsibilities:

• I worked on a Full lifecycle implementation from the conception/planning phase to go - live and support Phase, my main areas were Customer Care and Billing and invoicing, some processes I worked on included: Acquisitions, Customer Home moves, Entering of Meter Readings, maintaining Customer Master Data etc.
• I assisted my team with developing and maintaining documentation e.g. Specifications, job aids, Blueprints, Role Matrix and Training manuals, After Go-live I did Training and Support