SUMMARY
- Results driven professional with extensive experience in design, development, implementation, and management of SAP Implementations.
- I have been involved with SAP FI/CO implementation (configuration, data migration, training development and delivery, go live support and post implementation support for over) 18 years.
- SAP FI/CO configuration experience includes GL, AP, AR, Fixed Assets, Cost Centers, Internal Orders, Profit Centers and the integrations points with the other modules.
- Expert in leveraging technology to enhance process performance, increase productivity and improve overall operating efficiency.
- Strong knowledge of finance business processes, audit requirements and internal controls.
AREAS OF EXPERTISE
- Business Process Re - Engineering
- Process Analysis / Mapping
- Project Planning and Management
- Project Life Cycle Methodologies
- Systems Integration and Conversions
- Consulting Services
- Best Practice Analysis / Performance Metrics
- Training Development / Delivery
- Systems Integration and Conversions
- Audit & Systems Controls
- Leadership and Management Competencies
PROFESSIONAL EXPERIENCE
Confidential
Manager - FICO & HR Lead
Responsibilities:
- Managing the SAP FICO and HCM and duties include:-
- Identifying opportunities with key stakeholders to enable Business Improvement.
- Develop sound business cases that enable workable solutions (process and system) within Finance and HR.
- Ensure that the Finance and HR project pipeline is realistic and delivered according to the business case within the organization’s ability to deliver.
- Ensure effective change management during and after project phases to enable optimal business benefit according to original business case.
- Provide functional expertise and best practice guidance within Finance and HR.
- Provide clear strategy for key applications within Finance and HR.
- Manage the relationship between the business and IT for Finance and HR.
- Ensure commercial benefit is achieved with new contracts and services.
Confidential
Application Support Manager
Responsibilities:
- Establishing the new structure and reporting lines that will enable the team to operate in a consistent manner irrespective of locality
- Managing escalations from the various team leader and communication with the business in the event of service disruption
- Ensure the development of staff by establishing clear career path as well as taking persona aspiration into consideration.
- Liaise with business process owners to provide new functionality to support new initiatives developing within the business.
- Promote the increased usage of the newly implemented systems and continually watching trends to assist with future development.
Confidential
Application Support Manager
Responsibilities:
- Managing the various teams to ensure resolutions of incidents within agreed Service Level Agreements
- Liaise with business process owners to provide new functionality to support new initiatives developing within the business
- Promote the increased usage of the newly implemented systems and continually watching trends to assist with future development.
- Liaise with store manager and franchisees in resolving daily incidents and providing necessary feedback
Confidential
Application Support Manager
Responsibilities:
- Defined, analyzed, and documented functional requirements. Performed gap analysis and documented business decisions. Performed system configuration of SAP R/3 FICO modules
- Developed detail functional specifications for software enhancements, legacy data conversions, and external applications interfaces.
- Analyzed and documented the 'as is' practices utilizing a cross-functional team approach. Conducted a process-by-process redesign of key processes, eliminating redundancy, minimizing hand offs, and incorporating only value added steps.
- Defined, documented and prioritized informational and reporting requirements. Determined if the reporting needs could be satisfied through delivered functionality, requirements to be best served by a Business Warehouse, and reports requiring custom development.
- Managed the design, construction, and execution of business process test scenarios. Participated in the development of the system integration testing strategy and development of test scripts.
- Managed all FICO consultants at Confidential ie performance appraisals, career development plans, proposals for additional work etc.
- Managing a department of 20 people responsible for Application Support for the ERP R/3 production system. Modules that are supported included FICO, HR/ Payroll, BW, MM and SD.
