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Manager - Fico & Hr Lead Resume

SUMMARY

  • Results driven professional with extensive experience in design, development, implementation, and management of SAP Implementations.
  • I have been involved with SAP FI/CO implementation (configuration, data migration, training development and delivery, go live support and post implementation support for over) 18 years.
  • SAP FI/CO configuration experience includes GL, AP, AR, Fixed Assets, Cost Centers, Internal Orders, Profit Centers and the integrations points with the other modules.
  • Expert in leveraging technology to enhance process performance, increase productivity and improve overall operating efficiency.
  • Strong knowledge of finance business processes, audit requirements and internal controls.

AREAS OF EXPERTISE

  • Business Process Re - Engineering
  • Process Analysis / Mapping
  • Project Planning and Management
  • Project Life Cycle Methodologies
  • Systems Integration and Conversions
  • Consulting Services
  • Best Practice Analysis / Performance Metrics
  • Training Development / Delivery
  • Systems Integration and Conversions
  • Audit & Systems Controls
  • Leadership and Management Competencies

PROFESSIONAL EXPERIENCE

Confidential

Manager - FICO & HR Lead

Responsibilities:

  • Managing the SAP FICO and HCM and duties include:-
  • Identifying opportunities with key stakeholders to enable Business Improvement.
  • Develop sound business cases that enable workable solutions (process and system) within Finance and HR.
  • Ensure that the Finance and HR project pipeline is realistic and delivered according to the business case within the organization’s ability to deliver.
  • Ensure effective change management during and after project phases to enable optimal business benefit according to original business case.
  • Provide functional expertise and best practice guidance within Finance and HR.
  • Provide clear strategy for key applications within Finance and HR.
  • Manage the relationship between the business and IT for Finance and HR.
  • Ensure commercial benefit is achieved with new contracts and services.

Confidential

Application Support Manager

Responsibilities:

  • Establishing the new structure and reporting lines that will enable the team to operate in a consistent manner irrespective of locality
  • Managing escalations from the various team leader and communication with the business in the event of service disruption
  • Ensure the development of staff by establishing clear career path as well as taking persona aspiration into consideration.
  • Liaise with business process owners to provide new functionality to support new initiatives developing within the business.
  • Promote the increased usage of the newly implemented systems and continually watching trends to assist with future development.

Confidential

Application Support Manager

Responsibilities:

  • Managing the various teams to ensure resolutions of incidents within agreed Service Level Agreements
  • Liaise with business process owners to provide new functionality to support new initiatives developing within the business
  • Promote the increased usage of the newly implemented systems and continually watching trends to assist with future development.
  • Liaise with store manager and franchisees in resolving daily incidents and providing necessary feedback

Confidential

Application Support Manager

Responsibilities:

  • Defined, analyzed, and documented functional requirements. Performed gap analysis and documented business decisions. Performed system configuration of SAP R/3 FICO modules
  • Developed detail functional specifications for software enhancements, legacy data conversions, and external applications interfaces.
  • Analyzed and documented the 'as is' practices utilizing a cross-functional team approach. Conducted a process-by-process redesign of key processes, eliminating redundancy, minimizing hand offs, and incorporating only value added steps.
  • Defined, documented and prioritized informational and reporting requirements. Determined if the reporting needs could be satisfied through delivered functionality, requirements to be best served by a Business Warehouse, and reports requiring custom development.
  • Managed the design, construction, and execution of business process test scenarios. Participated in the development of the system integration testing strategy and development of test scripts.
  • Managed all FICO consultants at Confidential ie performance appraisals, career development plans, proposals for additional work etc.
  • Managing a department of 20 people responsible for Application Support for the ERP R/3 production system. Modules that are supported included FICO, HR/ Payroll, BW, MM and SD.

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