Manager - FICO & HR Lead Resume - Hire IT People

SUMMARY

Results driven professional with extensive experience in design, development, implementation, and management of SAP Implementations.
I have been involved with SAP FI/CO implementation (configuration, data migration, training development and delivery, go live support and post implementation support for over) 18 years.
SAP FI/CO configuration experience includes GL, AP, AR, Fixed Assets, Cost Centers, Internal Orders, Profit Centers and the integrations points with the other modules.
Expert in leveraging technology to enhance process performance, increase productivity and improve overall operating efficiency.
Strong knowledge of finance business processes, audit requirements and internal controls.

AREAS OF EXPERTISE

PROFESSIONAL EXPERIENCE

Confidential

Manager - FICO & HR Lead

Responsibilities:

Managing the SAP FICO and HCM and duties include:-
Identifying opportunities with key stakeholders to enable Business Improvement.
Develop sound business cases that enable workable solutions (process and system) within Finance and HR.
Ensure that the Finance and HR project pipeline is realistic and delivered according to the business case within the organization’s ability to deliver.
Ensure effective change management during and after project phases to enable optimal business benefit according to original business case.
Provide functional expertise and best practice guidance within Finance and HR.
Provide clear strategy for key applications within Finance and HR.
Manage the relationship between the business and IT for Finance and HR.
Ensure commercial benefit is achieved with new contracts and services.

Confidential

Application Support Manager

Responsibilities:

Establishing the new structure and reporting lines that will enable the team to operate in a consistent manner irrespective of locality
Managing escalations from the various team leader and communication with the business in the event of service disruption
Ensure the development of staff by establishing clear career path as well as taking persona aspiration into consideration.
Liaise with business process owners to provide new functionality to support new initiatives developing within the business.
Promote the increased usage of the newly implemented systems and continually watching trends to assist with future development.

Confidential

Application Support Manager

Responsibilities:

Managing the various teams to ensure resolutions of incidents within agreed Service Level Agreements
Liaise with business process owners to provide new functionality to support new initiatives developing within the business
Promote the increased usage of the newly implemented systems and continually watching trends to assist with future development.
Liaise with store manager and franchisees in resolving daily incidents and providing necessary feedback

Confidential

Application Support Manager

Responsibilities:

Defined, analyzed, and documented functional requirements. Performed gap analysis and documented business decisions. Performed system configuration of SAP R/3 FICO modules
Developed detail functional specifications for software enhancements, legacy data conversions, and external applications interfaces.
Analyzed and documented the 'as is' practices utilizing a cross-functional team approach. Conducted a process-by-process redesign of key processes, eliminating redundancy, minimizing hand offs, and incorporating only value added steps.
Defined, documented and prioritized informational and reporting requirements. Determined if the reporting needs could be satisfied through delivered functionality, requirements to be best served by a Business Warehouse, and reports requiring custom development.
Managed the design, construction, and execution of business process test scenarios. Participated in the development of the system integration testing strategy and development of test scripts.
Managed all FICO consultants at Confidential ie performance appraisals, career development plans, proposals for additional work etc.
Managing a department of 20 people responsible for Application Support for the ERP R/3 production system. Modules that are supported included FICO, HR/ Payroll, BW, MM and SD.