We provide IT Staff Augmentation Services!

Sap Solution Manager Consultant Resume

SKILLS AND COMPETENCIES:

SAP

MS Office

ITIL

EMPLOYMENT SYNOPSIS:

Confidential

SAP SOLUTION MANAGER CONSULTANT

Responsibilities:

  • Support Backbone Configuration
  • ChaRM Daily Support
  • SOLMAN 7.2 and HPQC Integrations
  • ChaRM Configuration (Discovery Group)

Confidential

SAP SOLUTION MANAGER CONSULTANT

Responsibilities:

  • Perform basic setup
  • Setup downgrade protection
  • Define change process
  • Setup email notification
  • Maintain Categorisation Schema
  • Basic configuration
  • Managed system configuration
  • Early watch alerts
  • Create authorization roles for SAP Solman
  • Troubleshoot authorisation issues using SU53 and update missing objects through PFCG
  • Perform basic setup
  • Setup downgrade protection
  • Define change process
  • Setup email notification
  • Maintain categorisation schema
  • Basic configuration
  • Managed system configuration
  • Early watch alerts
  • Email notification configuration (mail form)
  • Business role configuration
  • Status profile
  • Transaction types

Confidential

SAP SOLUTION MANAGER CONSULTANT

Responsibilities:

  • Technical monitoring
  • Early watch alerts
  • SLA notifications
  • PI monitoring
  • BI monitoring
  • Business Process monitoring
  • SLD and LMDB update and repair
  • Update CR content

SAP Solution Manager

Confidential

Responsibilities:

  • Aligning SAP Solution Manager Solution Documentation with current Confidential
  • Create test plan
  • Create test package
  • Sequencing test package and assigning testers
  • Defect management configurations

SAP Solution Manager

Confidential

Responsibilities:

  • Early watch alerts
  • Technical monitoring
  • Incident, problem and service request management
  • System preparation
  • Infrastructure preparation
  • Basic configuration
  • Managed system configuration

Confidential

SAP SOLUTION MANAGER CONSULTANT

Responsibilities:

  • System preparation
  • Basic configuration
  • Managed system configuration
  • Troubleshoots and resolves issues related to incident and change management including authorization issues, transport related issues, task list actions and system errors
  • CHaRM Support
  • Scope and effort analyser configurations

Confidential

SAP SOLUTION MANAGER CONSULTANT

Responsibilities:

  • Test Management (HPQC Integration)
  • Build SAP like a factory (Technical Monitoring)
  • ALM Processes
  • Configuration Change request Management (ChaRM)
  • Assist in Design SAP change control processes
  • Implementation and configuration Validation
  • Configurations of SAP IT Service Management (Service Desk)
  • Design SAP Change Control Processes
  • ALM Processes
  • Configuration and implementation Change request Management (ChaRM)
  • Configuration and implementation Incident and Problem Management (ITSM)
  • Implementation and configuration Validation for ITSM
  • Configurations of SAP IT Service Management (Service Desk)

Confidential, New Jersey

SAP SOLUTION MANAGER CONSULTANT

Responsibilities:

  • Project creation
  • Creation test plans
  • Test packages
  • Test management reporting
  • Defect management
  • ITSM - configuration of service desk
  • Reporting on ChaRM and ITSM - standard reporting
  • ChaRM configurations
  • BPCA analysis - run BPCA via ChaRM - RFC

Confidential

SAP CRM JUNIOR CONSULTANT

Responsibilities:

  • Specifying Logical Port
  • Set-up communication users
  • Setup of Technical user for web services
  • Releasing web service for test results
  • Activation of service to display Solman documents in QC
  • Project Creation on solution manager
  • Categorisation schema
  • Organizational structure
  • Email notification configurations
  • Master Data maintenance
  • Middleware configuration
  • Interactive reporting configuration
  • Call list management
  • Resolution of basic CRM functional incidents
  • Maintenance organisational structure
  • Updating of categorisation schema
  • Updating of rule policy
  • Action profile and conditions
  • Daily system monitoring
  • Business partner creations
  • Ticket logging
  • Responding to allocated calls within contracted service level (SLA)

Hire Now