System Integration Lead Resume

SUMMARY

Professional with 15+ years of SAP experience. 5+ years of implementation experience on SAP Hybris ecommerce and S4
Expertise in implementing robust, scalable SAP cloud solutions.
Proficient in implementing SAP Hybris, S4, C4C and Standard ERP and CRM solutions.
Experience in B2B, B2C, Pricing, Global Indirect Tax systems, O2C & CPQ processes.
Managed full life cycle of projects
Awarded for my counselling and mentoring skills, helped my team to grow in professional and personal space
Proficient in preparing project plan, execution, Staffing, Revenue calculation, Project budget
Experience in conducting design workshops, Fit Gap analysis workshop, and running design meetings
Experience in working with Client team at onsite and helping setting up the expectations and Business Processes
Experience in Managing the project, Preparing project plan, Estimation, Development plan, Testing plan and Go live
Experience in setting up Cut over plan, Setting up System landscape with future aspects, Training Client team and Transition to support team

PROFESSIONAL EXPERIENCE

Confidential

System Integration Lead

Responsibilities:

Solution Architect for the Integration program
Partner with CIO, VPs and IT director to manage the program and execution
Work closely with Commercial, Sales and Marketing business organizations to re - define new processes.
Grow business user knowledge with new processes, define the new processes to bridge the gap between IT and Business.
Implement new global solution and work with business to accept the new model.
Conduct the requirement gathering workshops with global business leads
Defining the new enterprise solution architecture
Hybris based solution to create quotes & sales orders
E-Commerce catalog to search and select multiple products and apply discounts
Define new solution for Catalog tools to search country based inclusion and exclusions.
Create new approval process for pricing, configure pricing deviations and discounts
Hybris based selling portal for channel partners.
Implementing global and localized pricing and discounts.
Define testing strategy for Business Integration test and UAT
Define cutover approach to integrate with existing CRM system

Confidential

Solution Architect

Responsibilities:

Requirement gathering sessions
Define upgrade path from Core ERP to S4
Solution designs for suppliers to register in the quoting tool.
Product approval process for suppliers
Hybris quote and order integration with Vendavo pricing engine
Localize Hybris experience for UK, US and AU
Integration ERP Manufacturing processes with S4
Design the new purchasing process in S4, customized for UK, US and AU organizations.
Complex configurable products catalog in Hybris
Sales Deal and bulk contracts solution in Hybris
Implementation of new Sales order process in S4
Build country specific order creation process for UK, US and Australia

Confidential

System Integration Lead

Responsibilities:

Define new user experience for channel partners.
Organize global workshops with business for requirement gatherings and project blueprinting.
Solution for channel partners and resellers to sell directly from EMC quoting tools.
Solutions for EMC direct sales reps to work in their own territory.
Hybris Catalog to configure the products and replicate the configured products to CRM
Hybris Catalog to search and select multiple configurable and non-configurable materials.
Define new pricing and discounting rules for channel partners.
Integration of Hybris e-commerce tool with Vendavo for pricing approval and quoting integration.
Integrating the Hybris portal with CRM backend.
Solution to create new service request process in Hybris
Solution for service reps to login and update the service request. Also integrate the service requests with quotes
Solution to create contracts and contracts approval on Hybris portal.
Define new user experience for direct sales and service organizations using Hybris.
Solution for sales commission management
Integration of CRM Marketing with Hybris quotes for customer visibility and sales support.
Run the command center for global user acceptance testing. Travel onsite to support users
Prepare test cases and defect fixes
Work closely with development team to support any development issues.

Confidential

Mobility Architect

Responsibilities:

Analyze the existing selling processes in ECC for global coke plants.
Review and provide the analysis report to enhance the user experience for sales reps and delivery operations.
Build the mobile applications for internal organizations for review and take actions on local tasks.
Enhanced user experience for delivery trucks using new mobile apps and routing features.