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System Integration Lead Resume

SUMMARY

  • Professional with 15+ years of SAP experience. 5+ years of implementation experience on SAP Hybris ecommerce and S4
  • Expertise in implementing robust, scalable SAP cloud solutions.
  • Proficient in implementing SAP Hybris, S4, C4C and Standard ERP and CRM solutions.
  • Experience in B2B, B2C, Pricing, Global Indirect Tax systems, O2C & CPQ processes.
  • Managed full life cycle of projects
  • Awarded for my counselling and mentoring skills, helped my team to grow in professional and personal space
  • Proficient in preparing project plan, execution, Staffing, Revenue calculation, Project budget
  • Experience in conducting design workshops, Fit Gap analysis workshop, and running design meetings
  • Experience in working with Client team at onsite and helping setting up the expectations and Business Processes
  • Experience in Managing the project, Preparing project plan, Estimation, Development plan, Testing plan and Go live
  • Experience in setting up Cut over plan, Setting up System landscape with future aspects, Training Client team and Transition to support team

PROFESSIONAL EXPERIENCE

Confidential

System Integration Lead

Responsibilities:

  • Solution Architect for the Integration program
  • Partner with CIO, VPs and IT director to manage the program and execution
  • Work closely with Commercial, Sales and Marketing business organizations to re - define new processes.
  • Grow business user knowledge with new processes, define the new processes to bridge the gap between IT and Business.
  • Implement new global solution and work with business to accept the new model.
  • Conduct the requirement gathering workshops with global business leads
  • Defining the new enterprise solution architecture
  • Hybris based solution to create quotes & sales orders
  • E-Commerce catalog to search and select multiple products and apply discounts
  • Define new solution for Catalog tools to search country based inclusion and exclusions.
  • Create new approval process for pricing, configure pricing deviations and discounts
  • Hybris based selling portal for channel partners.
  • Implementing global and localized pricing and discounts.
  • Define testing strategy for Business Integration test and UAT
  • Define cutover approach to integrate with existing CRM system

Confidential

Solution Architect

Responsibilities:

  • Requirement gathering sessions
  • Define upgrade path from Core ERP to S4
  • Solution designs for suppliers to register in the quoting tool.
  • Product approval process for suppliers
  • Hybris quote and order integration with Vendavo pricing engine
  • Localize Hybris experience for UK, US and AU
  • Integration ERP Manufacturing processes with S4
  • Design the new purchasing process in S4, customized for UK, US and AU organizations.
  • Complex configurable products catalog in Hybris
  • Sales Deal and bulk contracts solution in Hybris
  • Implementation of new Sales order process in S4
  • Build country specific order creation process for UK, US and Australia

Confidential

System Integration Lead

Responsibilities:

  • Define new user experience for channel partners.
  • Organize global workshops with business for requirement gatherings and project blueprinting.
  • Solution for channel partners and resellers to sell directly from EMC quoting tools.
  • Solutions for EMC direct sales reps to work in their own territory.
  • Hybris Catalog to configure the products and replicate the configured products to CRM
  • Hybris Catalog to search and select multiple configurable and non-configurable materials.
  • Define new pricing and discounting rules for channel partners.
  • Integration of Hybris e-commerce tool with Vendavo for pricing approval and quoting integration.
  • Integrating the Hybris portal with CRM backend.
  • Solution to create new service request process in Hybris
  • Solution for service reps to login and update the service request. Also integrate the service requests with quotes
  • Solution to create contracts and contracts approval on Hybris portal.
  • Define new user experience for direct sales and service organizations using Hybris.
  • Solution for sales commission management
  • Integration of CRM Marketing with Hybris quotes for customer visibility and sales support.
  • Run the command center for global user acceptance testing. Travel onsite to support users
  • Prepare test cases and defect fixes
  • Work closely with development team to support any development issues.

Confidential

Mobility Architect

Responsibilities:

  • Analyze the existing selling processes in ECC for global coke plants.
  • Review and provide the analysis report to enhance the user experience for sales reps and delivery operations.
  • Build the mobile applications for internal organizations for review and take actions on local tasks.
  • Enhanced user experience for delivery trucks using new mobile apps and routing features.

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