SAP BASIS Delivery Lead Resume

PROFESSIONAL SUMMARY

SAP Basis Consultan t with 12.4 Years of experience in IT Industry with a Hands on experience in end - to-end Implementation, support and maintenance projects. Proficient in understanding client’s business processes and higher-level requirement for all the assigned projects.

SKILLS:

SAP Products: SAP ECC, SAP CRM, SAP FIORI, SAP NetWeaver, SAP Solman, BO, SAP BW, SAP HEC Cloud.

Database: SAP HANA 2.0 and 1.0, MAX DB, Sybase DB, Max DB Oracle

Operating System (OS): Windows, Linux, Unix, AIX

Configurations: ChaRM Configuration (Solman 7.1), Document Management Configuration, SAP Router Configuration,

WORK EXPERIENCE:

Confidential

SAP BASIS Delivery Lead

Responsibilities:

I have been assigned with 2 Customers with 100+ systems and has been working as Single Technical Point of Contact for all issues concerning to the assigned Customers.
I have been working in all SAP BASIS Activities- EHP Upgrades, SP Upgrades, Kernel Upgrades, SAP Installations, SAP Router Configuration, SAP HANA Installation, SAP HANA Upgrade, TMS set up, BO patching, OLAP Connections in SAP BO, Load balancer Configuration.
Have hands on SAPP ECC 6.8, SAP NW 7.5
I am working as On-CALL (24/7) for the assigned Customers.
My role is to take the new Projects from Customer and provide the Action plan for the same and make sure that the Project is completed within the given deadline.
Actively working on SA HANA 1.0 and 2.0, providing all support pertaining to HANA.
Provide RCA for any unplanned outages of production systems.
Coordination between Customer and the L2 OS and BASIS teams on daily basis for any work as I am responsible for end to end of each project.
Have performed Sybase upgrade on almost 20 systems assigned to me.
I have hands on experience on Content Server.
Have performed SAP HANA Failover Testing.

SAP BASIS Technical Lead

Confidential

Responsibilities:

Had successfully worked as a Technical Landscape Owner for the assigned customers with 80+ systems
Was responsible for all the projects assigned by the given customers.
Worked on Lumira Upgrade, Design Studio Installation, BO Upgrade, S4 Core Upgrade.
Had worked on SAP FIORI, SAP NetWeaver 7.5
Had successfully driven the project of Migrating about 2000 systems from 7.1 to 7.2 SRSM.
Was responsible for coordinating between customer and L2 Basis, DB and OS teams.

Confidential

SAP Solman Consultant

Responsibilities:

I had worked as Solman SME for various assigned projects.
I had worked on ChaRM Configuration including Customization, Technical Monitoring Setup, Managed system, Document Management setup.
Had worked on Migration of 23000 documents from one Solan system to another.
Had Configured Digital Signature for all Documents, Project Creations in Solar01 and Solar02.
Provided end user training for all the configurations I have performed.
Was the part of the asset having Content of Charm Configuration which we used to give to customers as per their requirement.
Had performed ChaRM customization in Statuses, Actions in CRM Web client.
Had created the Guided Procedure for various Configuration like Charm, Technical Monitoring setup.
Had set up performance Optimization report for the customer.

Confidential

SAP BASIS Administrator/Team Lead

Responsibilities:

Had worked as L1 support which I used to dispatch ticket created by SAP Employees to L2 team.
Lead the Team of 10 members.
Since Our Client SAP-I used to closely work with SAP employees and used to get the requirements clearly through the tickets.
We used to use the Ticketing Tool-SPC and used to do all SAP BASIS activities as per the update given in the tickets.
Had worked in 24/7 Support.
Had worked on Tr Import, TMS Configuration
Had worked on EHP Upgrades, SP Upgrades, Kernel Upgrades on SAP CRM, SAP ECC(6.5 and 6.6), SAP NW(702 and 731), SAP SRM, SAP SCM, SAP Installations, Java Patching.
Used to handle all kind of Planned and unplanned outages of Production systems.
Had actively participated in all Maintenance Activities during weekends.

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