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Sap Software Hana/otc Business Analyst Resume

Saint, LouiS


  • Around 9 Years of experience in SAP SD configuration of business processes in SAP R/3. Strong experience in 3 full life cycle implementations. Experienced in ASAP methodology of SAP implementations, Rollouts, Upgrade & amp; Support projects with phases: Blue Printing, Project Preparation, Realization, Testing, and Go - Live Cutover.
  • Profound experience on SAP-SD with Basic Functions, Sales Order Management, Integration with MM, FI, WM modules. Proficient with Order to Cash (OTC) Process configuration and implementation in SD, excellent experience in Pricing, Revenue recognition, Credit Management, IDOC Processing, Available-to-Promise, Rebates, Lists, and Account assignment, Agreements and quantity contracts.
  • Experienced in SAP Customer Service (CS) with Service Processing Business Processes, Service Contracts, and Resource Related Billing (RRB).
  • Strong understanding about Reports, Interfaces, User Exits and Script Forms.
  • Experienced in SAP SD (OTC/ QTC), MM (PTP), Logistic Execution (LE) and Service Management (SM/ CS). And Additional Experience in SCM, 3PL, IM, TM, PP, FI, GTS and Data Migration.
  • Experienced in Managing offshore & Multi - cultural teams and have been an active lead and a team member in a variety of successful SAP implementations.
  • Experience in Order to Cash (OTC) of SD, Aftermarket of SM & CS, Shipping and Transportation of LE and Procure to Pay (PTP) of MM module.
  • Proficiency in developing functional specifications (FRICE/ RICEF), Spec Designing, Gap Analysis, Technical Documentation, interacting with the Business Owner & End User and Data Conversion of Master Data.
  • Extensive SAP Data Migration experience using tools like LSMW, Winshuttle and EDI/ IDocs.
  • Lead of SAP Data migration team and worked on data migration for SAP- MM, IM, PP, SD and QM modules.
  • Excellent knowledge in ATP (Available to Promise) which includes MRP, GATP, Product allocations, customer hierarchies, product hierarchies, info structures etc.
  • Extensive experience of working on Order Management, Deliveries, Shipment, Interfaces to & from the External Warehouse systems Shipping and Billing.
  • Extensively interacted with ABAP Programmers to develop custom solutions for business requirements & debugging.
  • Extensive experience in using LSMW & Winshuttle tools and developing the use of EDI/ IDOC’s, managing the trading partner implementation process, interfacing EDI with internal applications.
  • Extensively used the SharePoint & Solution Manager for change management and document repository.
  • Proficient Interpersonal Communication, presentation & organizational skills. Expertise on necessary computer applications like MS-Office, MS-Visio, MS-Project.


Confidential, Saint Louis

SAP Software HANA/OTC Business Analyst


  • Consult with possibilities and constraints of requirements with Product Owners, Business Representatives. Prepare Functional docs mentioning in-depth Configure and Code level changes and test cases get approval from Solution Architects.
  • Make standard or custom Configuration changes in related to Sales Doc types, Pricing, Invoicing, Batch jobs and Interfaces as per client requirements.
  • Worked on a trial version of the Business Process for HANA implementation on Could.
  • Overview the Functional Specs, test cases to Off-shore ABAP developers and help them on initial testing. On Integration assignments, team-up with Vistex, Salesforce, Finance, logistics and other internal application teams.
  • Perform various testing is in multiple environments and help Business in UAT and Regression testing.
  • Conduct sessions to Business Users on newly implemented SAP software functionalities and provide Knowledge Transfer sessions to Support team.
  • Independently, worked on debugging, resolving issues and bugs related to newly enhanced objects.
  • Designed and configured organizational structures, order management, billing, output, availability checking and transfer of requirements, delivery processing and a rather complex listing and exclusion process.
  • Customized Master Data and Condition Master, according to the business requirements.
  • Customized Sales order types such as Orders, Free of Charge Deliveries, Return Orders, Contract Management and Billing Types such as order related Invoice, Delivery related Invoice, Proforma Invoice, Intra company Invoice and Inter-company Invoice.
  • Configured entire Order to Cash (OTC) process including Sales Order Types, Item Category and Schedule Line Category Determination.
  • Customized Condition types, Access sequence and Pricing Procedure determination.
  • Assigned Account groups, Sales areas and assigned hierarchy types for Pricing by sales document type. Created order reasons for sales documents, defined Item Categories and schedule line categories.
  • Worked on the special sales document types such as cash sale, rush order, credit/debit and return and free of charge.
  • Interacted with ABAP team for Preparing Reports to meet Top Management requirements and enhancements / user exits by explaining need by writing functional specification

Confidential, Bellevue, Washington

Sr. SAP SD Business Analyst


  • Responsible for defining the Scope of the Release, Business Blueprint, Realization, Testing, Cutover, Go-Live and Continuous Support.
  • Mapped business requirements into SAP and identified gaps, completed Functional and Technical design documents to resolve GAPs that were identified during fit-gap analysis.
  • Conducted the scoping /design workshops for the businesspeople. Explaining the sap process to the businesspeople, finding out their business process and documenting the gaps.
  • Responsible for designing the solutions for Order to Cash (OTC) enhancements.
  • Responsible for developing functional specifications based on the business requirements and interaction with the business model experts, developers, and users.
  • Configured different pricing conditions and pricing procedures and designed the logic for requirement routines and formulas.
  • Provided post-production support by helping to resolve Emergency and Urgent tickets and monitoring reports as required by client and handling customization and configuration of enhancement related issues.
  • Involved in of system for Super Users and involved in preparing Job Aids according to the requests from the super users.

Confidential, Indianapolis, IN

SAP SD/EDI Consultant


  • Lead an EDI Replacement project (EDI# 810, 850 & 855), replacing a legacy mainframe system with IBM Sterling Integrator from SAP end.
  • Analyzed business requirements, investigated all possible solutions, provided recommendation to business owners.
  • Configured Ports (RFC & ALE) & partner profiles (WE20). And worked with basis team in setting up logical system & RFC destination.
  • Migrate existing EDI transaction sets and maintain current formats.
  • Worked in conversion activities for various pricing & output condition records migration & updating of Legacy data into SAP.
  • Worked on updating status of field service technician process with service notification.
  • Worked on enhancement of various SAP billing output condition records.
  • Responsible for the conduct and documentation of various phases of testing like Unit tests, Integration Tests, Regression testing and UAT in HPQC 10.0
  • Inbound IDOC’s: Worked on various EDI profiles, determined user exits to derive SAP custom customer number, material number and populate additional fields on Sales order header/ Item Screen.
  • Outbound IDOC’s: Developed mapping document for IDoc’s to send additional data as per customer requirement.
  • Responsible for creating maps for processing inbound and outbound data and integrating that data into the clients claim adjudication system.
  • Uploaded all functional documents in the Solution Manager (SM) as per the project plan.
  • Involved in unit, string, integration and user Acceptance testing for website, ECC & interface platform in HP ALM.
  • Prepared functional spec (RICEFW) for Change Request (CR) after discussing with business and provided a detail to development & PI team to develop an interface, enhancement and report development.
  • Business process analysis, requirement gathering and blue printing for the Change Request Management (ChaRM) processes within BMS organization. The processes included SLA Management, change request ticket creation and disposition, change management etc.
  • Worked on change control process and full life cycle from initiation of project to Go-Live & hyper-care support.

Confidential, Atchison, Kansas

SAP SD/MM Functional Consultant


  • Service notifications, Returns and Repairs processing using repairs procedures.
  • Configured Billing type, Rebate processing, partial and final settlement. Account Assignment and Credit Management.
  • Set copy control requirements to various sales, deliveries and billing documents.
  • Setting up the entire purchasing cycle with purchase requisition, purchase order with contracts & scheduling agreements for transactions processing as per the business requirement.
  • Helped design billing solution for engagements utilizing SAP's best practices.
  • Involved in processing incomplete orders, partner functions setup, out processing and copy controls
  • Batch Management: Determining batches for sales orders and deliveries.
  • Created business process test cases parameterized data in the Excel. Performed End-to-End integration testing
  • Configured material types and field status of the material master as per the user requirements.
  • Configured warehouse management structure, pick-put away strategies, storage types, TR, TO, stock transfers, inbound & outbound process and goods movement process.
  • Setting up the entire purchasing cycle with purchase requisition, purchase order with contracts & scheduling agreements for transactions processing as per the business requirement.


SAP SD Consultant


  • Created Partner functions and assigned them to the existing Partner determination procedure as per business requirement.
  • Defined pricing lists and assigned to the sales area and defined the condition types.
  • Created customized condition records for the pricing procedures and customized the sales order entry.
  • Interacted with core team members to identify and understand business requirements, Process flow, and participated in development of business blueprinting for Sales and Distribution.
  • Interacted with ABAP team to get the required output format for Shipping Labels, Order Acknowledgements containing shipping instruction details and configured output determination.
  • Configured delivery of goods, output determination; Lean Warehouse configuration (WM), physical distribution, picking, packing and billing processes.
  • Configured the Variant Configuration and defined Object Dependencies, Classes and Characteristics.
  • Provided Production support for various issues regarding return process, shipping process and inventory, Procurement to Pay (P2P) process, reverse logistics, Order to Cash (OTC) reversing PGR /PGI, Billing, and Credit Management etc.
  • Resolved Production Issues in OTC cycle, due to Pricing, Plant, and Shipping Point determination, Label/Forms printing, Material Extension, Revenue Recognition, Reverse Logistics, Purchase Order (PO) and Customer Extension. Provided post-implementation support.
  • Imparted complete Knowledge Transfer to Super User and process specific end user based on job roles (Trained users in export documentation using SAP).
  • Tested and documented the SAP configuration and accounted for the quality of functional design.

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