SAP/ ERP/ CRMÂ Architect Resume

SUMMARY:

Confidential has proven ability to lead and direct functional, technical and business teams, co - ordinate consultants and manage projects.
Having 17+ years of overall experience in business & IT and 13+ years in SAP/ ERP/ CRM.
Experienced in leading the development and implementation of technology systems.
Skilled in complete project management from project planning, budgeting, scoping, executing, controlling to the final implementation.
Has an ability to administer budgets, provide support and develop partnerships with key business management.
Responsible for planning, conducting and directing the analysis of business problems to be solved with cost-effective automated systems that meet user requirements.
Worked closely with the solution architects in recommending technology that enables the strategies and customer solutions.
Vast experience implementation methodologies, SDLC and testing tools (HPQC & Work soft)
Excellent techno-functional skills and experience in SAP Sales & Distribution and

PROFESSIONAL EXPERIENCE:

Confidential

SAP/ ERP/ CRM Architect

Responsibilities:

Extensive experience in SAP CRM 7.0 (EHP 1),, 5.0, 4.0, ECC 6.0, 5.0, 4.6C, 46B
Expertise in ECC Sales and distribution (quote to cash), Integration with FI.
Expertise in CRM Sales (opportunity to cash), Marketing, contract management, Pricing.
Experience in IPC, Pricing user exits and Variant Configuration.
Expertise in Interaction Center Web Client (ICWC), CTI, IC Agents functions.
Experience in SAP CRM 7.0 Architecture, ICWC/web UI, Business roles, AET/EEWB, UI Configuration.
Experience in Transactional and master data Archiving.
Expertise in Account management, Organizational model, Products, Product Catalog.
Experience E-commerce (B2B)/ISA sales.
Expertise in CRM middleware - Initial middleware set up and replication of Business partner, Products, pricing and orders.
Experience ADOBE interactive forms and ITP forms for CRM outputs, WebDynpro/ABAP.