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Sap/ Erp/ Crm architect Resume

SUMMARY:

  • Confidential has proven ability to lead and direct functional, technical and business teams, co - ordinate consultants and manage projects.
  • Having 17+ years of overall experience in business & IT and 13+ years in SAP/ ERP/ CRM.
  • Experienced in leading the development and implementation of technology systems.
  • Skilled in complete project management from project planning, budgeting, scoping, executing, controlling to the final implementation.
  • Has an ability to administer budgets, provide support and develop partnerships with key business management.
  • Responsible for planning, conducting and directing the analysis of business problems to be solved with cost-effective automated systems that meet user requirements.
  • Worked closely with the solution architects in recommending technology that enables the strategies and customer solutions.
  • Vast experience implementation methodologies, SDLC and testing tools (HPQC & Work soft)
  • Excellent techno-functional skills and experience in SAP Sales & Distribution and

PROFESSIONAL EXPERIENCE:

Confidential

SAP/ ERP/ CRM Architect

Responsibilities:

  • Extensive experience in SAP CRM 7.0 (EHP 1),, 5.0, 4.0, ECC 6.0, 5.0, 4.6C, 46B
  • Expertise in ECC Sales and distribution (quote to cash), Integration with FI.
  • Expertise in CRM Sales (opportunity to cash), Marketing, contract management, Pricing.
  • Experience in IPC, Pricing user exits and Variant Configuration.
  • Expertise in Interaction Center Web Client (ICWC), CTI, IC Agents functions.
  • Experience in SAP CRM 7.0 Architecture, ICWC/web UI, Business roles, AET/EEWB, UI Configuration.
  • Experience in Transactional and master data Archiving.
  • Expertise in Account management, Organizational model, Products, Product Catalog.
  • Experience E-commerce (B2B)/ISA sales.
  • Expertise in CRM middleware - Initial middleware set up and replication of Business partner, Products, pricing and orders.
  • Experience ADOBE interactive forms and ITP forms for CRM outputs, WebDynpro/ABAP.

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