SUMMARY:

• A seasoned SAP professional with twenty plus years of SAP experience in various modules including FI/CO (RTR), LEX, GTS, EWM, MM, SD, MD, IM and WM.
• SAP manager, instructional designer, developer and deliverer of end user materials all using the ADDIE model.
• Effective leadership skills including the management, direction and development of a team,
• Excellent team player, very social and engaging personality
• Team and group communication (oral and written),
• Project management,
• Problem solving, presentation & organization skills, facilitation, managing multiple project objectives and deadlines,
• A committed team player and exceptional relationship building abilities,
• Always ready to assist the team effort as required,
• Experience with many versions of SAP from 2.1H to S/4 Hana.

TECHNICAL SKILLS:

RWD Info Pak, uPerform, UPK, Captivate, Snag It, Visio and Microsoft Office applications to develop performance support materials designed to client specifications, with a focus on end user performance improvement.

WORK HISTORY:

Lead Consultant

Confidential, El Monte, CA

Responsibilities:

• Lead / Manager for an Infor (a cloud - based ERP system) implementation
• Developed planning documentation including Strategies and Plans.
• Due to produce curriculum, classes, content for many areas.

Tools: used include MS Office suite, Enable Now, PowerPoint, Visio, and SAP.

SAP Documentation and Consultant

Confidential, Atlanta, GA

Responsibilities:

• Created L4 Visio business process diagrams for Core Finance, Billing Reimbursements (BAR), and Source to Pay (S2P).
• Collaborated with Subject Matter Experts (SMEs) and functional leads to develop business process flows and end-user materials
• Designed SAP end-user curriculum
• Used rapid content development tools (Enable Now) to develop End User instructor-led and eLearning Simulations

Tools: used include MS Office suite, Enable Now, PowerPoint, Visio, and SAP.

SAP Lead Instructional Designer

Confidential, Maplewood, MN

Responsibilities:

• Assessed requirements for the large SAP release
• Developed course materials for the areas of LEX, GTS, EWM, RTR and BPC

Tools: used include MS Office suite, UPK, JIRA, SharePoint, PowerPoint, Visio, and SAP.

SAP Lead Instructional Designer

Confidential, Faribault, MN

Responsibilities:

• Assessed requirements for the large Finance implementation
• Developed curricula, course outlines and all materials for many areas of FI/CO including:
• Fixed Assets, Controlling, Product Costing, Profitability Analysis (COPA),
• General Ledger, Accounts Receivable and, Accounts Payable.
• Also developed materials for WM / RF
• Tools used include MS Office suite,, SharePoint, PowerPoint, and SAP.

SAP Instructional Designer

Confidential, Baltimore, MD

Responsibilities:

• Developed curricula, course outlines and all materials for many areas of FI/CO including:
• Financial Planning (using IBPf), Profitability Analysis (COPA), Accounts Receivable, Accounts Payable, Dispute Management, and Credit Management
• Also developed materials for some OTC classes including:
• Order Availability and Allocations, Stock Protection
• Worked with Business Process Owners and Subject Matter experts to identify needs and topics for .
• Deliverables include PowerPoints, job-aids, uPerform simulations and work instructions, online assessments, and eLearning.

Tools: used include MS Office suite, uPerform, SharePoint, PowerPoint, Visio, and SAP S4/Hana

SAP Instructional Designer

Confidential, Milwaukee, WI

Responsibilities:

• Developed curricula, course outlines and materials for Taxation, BPC (including period and year end procedures), Business Objects, Commercial Finance, Treasury, Accounts Payable, Master Data and Product Costing areas.
• Interviewed subject matter experts to identify needs and topics for .
• Deliverables include PowerPoints, job-aids, uPerform simulations and work instructions, online assessments, and eLearning.

Tools: used include MS Office suite, HP ALM (HPQC), Articulate, SharePoint, PowerPoint, Visio, and SAP.

SAP Lead Learning consultant

Confidential, Inver Grove Heights, MN

Responsibilities:

• Working alongside the project United manager to define standards for the project.
• Creation of several Captivate 8 courses including SAP Basics, SAP intermediate and HPQC testing .

Tools: used include MS Office, HPQC, Prezi, Captivate 8, SharePoint, PowerPoint, Visio, and SAP.

SAP Trainer / Instructional Designer / Business Analyst

Confidential, Boston and Plano, TX

Responsibilities:

• Work with on-site and offshore team members to develop Standard Operating procedures (SOPs) for various areas of the upcoming implementation including:
• AP, AR, FA, GL (Record to Report - RTR), CO, MD and BPC
• The design, creation and delivery of appropriate materials for each student (or group of students) to ensure effective and efficient learning. was delivered in a blended approach with a mixture of self-paced eLearning, ILT and workshops.

Tools: used include MS Office, Solman, Prezi, Captivate 8, SharePoint, PowerPoint, and SAP.

SAP Trainer and Instructional Designer

Confidential, Houston, TX

Responsibilities:

• Delivery of all for the Contract to Cash course (including Master Data) as part of the global rollout.
• Edit and update the materials as required for the separate areas.
• Creation and editing of the data for the class.

Tools: used include MS Office, SharePoint, PowerPoint, and SAP.

SAP Instructional Designer

Confidential, Dallas, TX

Responsibilities:

• Design and creation of all the SAP documentation and courses for Phase 1of the Finance Transformation project - the NewGL (RTR). This included controlling (budgeting) and period end close procedures.
• Conducted Train the trainer sessions.
• End user analysis. project planning.

Tools: used include MS Office, HPQC, SharePoint, PowerPoint, and SAP.

SAP Instructional Designer

Confidential, Minneapolis, MN

Responsibilities:

• Design and creation of SAP documentation for FA, PS and MD.
• Editing of end user web site which details lesson contents and links to all self-paced learning.
• Sole responsibility for data and client maintenance.

Tools: used include UPK, WIKI, WinShuttle, PowerPoint, and SAP.

SAP Manager

Confidential, Minneapolis, MN

Responsibilities:

• Design and creation of their SAP Methodology.

Tools: used include UPK, PowerPoint, and SAP.

SAP Instructional Designer and Trainer

Confidential, Toledo, OH

Responsibilities:

• Design and creation of SAP documentation for FI/CO (AP, AR, MD, and General Accounting (RTR)).
• Extensive Process improvement.
• Delivery of sessions in various formats.
• End User support.

Tools: used include UPK, PowerPoint, and SAP.

SAP Instructional Designer

Confidential, OH

Responsibilities:

• Design and creation of online documentation for SAP 101, FI/CO (RTR), and SD and MM-Purchasing.

Tools: used include PowerPoint, uPerform and SAP.

SAP Instructional Designer

Confidential, Orlando, FL

Responsibilities:

• Designed, created and delivered SAP materials. The functional areas for the included FI/CO (including budgeting), LE, SD, MD, Basic Navigation and Reporting.

Tools: used include Word, Excel, PowerPoint, UPK and SAP.

SAP Instructional Designer

Confidential, Minneapolis, MN

Responsibilities:

• Identification and creation / sourcing of data for the Release 2 rollout. The functionality included AP, AR, MD, GL (RTR) and Treasury.
• Edited materials using UPK on an as required basis.
• Provided direction on scenarios.
• Creation and implementation of the client strategy and related topics.

Tools: used include Word, Excel, UPK, PowerPoint and SAP.

SAP Instructional Designer

Confidential, Chicago, IL

Responsibilities:

• Creation and editing of the materials for FI/CO (RTR) (over 500 uPerform documents for FI/CO), Manufacturing, CSS, and Purchasing.
• The FI/CO content included Controlling and period end procedures.
• Delivered extensive to end users trained end-users on SAP Basics and Navigation in readiness for the end user in early 2011. I also gave many RWD uPerform sessions and coaching session.

Tools: used include Word, Excel, uPerform, PowerPoint and SAP.

SAP Instructional Designer

Confidential, San Francisco, CA

Responsibilities:

• Creating and editing the materials for FI/CO (RTR), PTP, OTC and STC.
• Delivery of the for FI/CO and PTP.

Tools: used include Word, Excel, uPerform, PowerPoint and SAP.

SAP Senior Instructional Designer

Confidential, Phoenix, AZ

Responsibilities:

• Creation, editing and delivery of all the materials used for FI functionality.

Tools: used include Word, Excel, uPerform, PowerPoint and SAP.

Senior Instructional Designer

Confidential

Responsibilities:

• Creation and editing of all the materials used in Confidential ’s Service Line Academies for SAP, Oracle and Distinct Packages.

Tools: used include Word, Excel, Confidential eRoom, Centra and PowerPoint.

SAP Senior Consultant

Confidential

Responsibilities:

• Creation and implementation of the client strategy and related topics.
• Identification and creation of data.
• Creation and editing of peripheral materials.
• Provided direction on many scenarios.

Tools: used include Word, Excel, Visio, PowerPoint, and uPerform.