SAP Lead Trainer and Instructional Designer Resume

SUMMARY

10+ years PeopleSoft, SAP and Oracle functional business process experience for ERP migrations
Accomplished communicator and writer that plans, organizes, develops, reviews and edits functional and technical training documentation
Collaborate with subject matter experts and facilitators to conduct JAD sessions, gather requirements, conduct gap analysis to establish training initiatives, outline course structures and produce a refined list of topics
Produce timelines for creating, designing and delivering training documentation
Extensive Adult learning Instructor ILT and VILT, Train the Trainer TTT, Computer Based CBT and Web Based WBT
Create simulations, curriculum, courses, job aids, cue cards, quick steps, assessments and exercises

TECHNICAL SKILLS

PeopleSoft HRMS, FSCM, SCM, CRM, AP, AR, BI, GL, Supply Chain, Order Mgmt, Inventory and Fulfillment Mgmt, Purchasing, Procurement, Project Costing, Contracts, Enterprise Learning Mgmt, Dash Boards, Workflow, Business Planning, Fluid, Position Management, Benefits, Job Mgmt, Time and Labor, Budgeting, eProfile, Absence Mgmt, Workforce Admin, ELM, ePerformance, ESS and MSS
SAP SCM, MDC, GOM, TWT, WMS, Cargo and Shipping, Finance, FICO, NetWeaver, PM, Order to Cash, PL, Supplier Relationship Management, Purchase to Pay, Warehouse, Inventory, Demand Planning, Customer Service, Procurement and Time and Labor
Oracle CRM, HR, R2R, P2P, D2B, I2C, AP, AR, FA, GL, CM, PO, iPro, iExpenses and Queries uPerform, User Productivity Kit UPK and Articulate eLearning
MS Office Suite Expert Level - Access, Excel, Word, PowerPoint, Outlook, SharePoint, WebEx and Visio

PROFESSIONAL EXPERIENCE

SAP Lead Trainer and Instructional Designer

Confidential

Responsibilities:

SAP R/3 ECC SCM Procurement, Customer Service, Logistics, Warehouse, Inventory and Demand Planning
Train the trainers to successfully deliver information in the classroom and virtually
Modify classroom documents to use for virtual classes (VILT) and support trainers
Teach SAP Basic Navigation classes
Produce PowerPoints, Work Instructions, Quick Reference Guides, Agendas, Data Sheets and Exercises for training
Facilitate meetings with leads to validate accuracy of processes, data requirements and documentation
Establish training plans, select appropriate topics and assign training methods
Create training uPerform template, CSS HTML, simulations, reports, courses, assessments, exercises and job aids
Use best practices to organize and maintain SharePoint documentation
Build uPerform template, simulations, courses, assessments, exercises, job aids, translations and reports uPerform publishing administrator, author, editor, troubleshooter and team trainer
Provide guidance and testing for uPerform linkage with SuccessFactors LMS
Create uPerform style guide, standards, time lines, end user training guides

Lead Trainer and Instructional Designer

Confidential

Responsibilities:

Established training plans and schedules, select appropriate topics and assign training methods
Created the training uPerform template, simulations, assessments, exercises and job aids
Conducted training for uPerform and train the trainer sessions to transition subject matter experts to trainers

Instructional Designer

Confidential

Responsibilities:

Created PeopleSoft 9.2 Finance Fluid SCORM compliant UPK simulations FSCM AR, AP, Billing, GL, Commitment Control KK, Purchasing, Project Costing, Asset Management and WorkCenter
Developed and linked Web pages to be used as topics or concept pages for training simulations
Worked with Business Analysts to ensure transactions are captured correctly

Technical Writer and Business Analyst

Confidential

Responsibilities:

On Change Management team to map and document SAP Supply Chain, Master Data, Vending, Buying, Merchandising, Warehouse Distribution, Procurement, Inventory Control and Space Planning
Conducted FIT GAP analysis capturing issues and aligning resolutions to improve online and store sales
Worked with Business users to ensure needs and views were represented throughout the project lifecycle
Facilitated meetings, communicated changes and updated documentation for cross functional approvals