SUMMARY

• 10 + years of IT experience as SAP SD Functional Consultant/Test Lead. Diverse experience includes involvement in all aspects of SAP implementation process from project conception through to complete System Configuration.
• Experience as an SAP functional analyst, experienced in various facets of the Sales and Distribution (SD), including Analysis, Design, Implementation, Customization, Development and Integration.
• Configured order to cash (OTC) process flow
• Performing SAP configurations in SAP SD area with Order to cash, Material Master, and Customer Master.
• Pricing Experience: Configuration of Condition Types, Condition Tables and Access Sequences, Determining and Maintaining Pricing Procedure, Creation of Condition Records, Special Pricing Functions such as Condition Exclusion and Analysis of Pricing
• Work with the User Experience team to manage deliverables and ensure cohesiveness between business requirements and design/usability standards.
• Define, create, and own a backlog of user stories, including release backlog management
• Good exposure in RICEF (reports, Interfaces, EN & Forms).
• Manage all phases of the project SDLC including analysis, design, development, testing, deployment and post - production support/maintenance.
• Work with other business units to translate their requirements and needs into requirements and user stories
• AS-IS and TO-BE business process experience.
• Experience in writing business cases, requirements, mock-ups, test plans, and documentation for new reports in SAP to cover gaps between initially delivered SAP functionality and business needs.
• Strong expertise in problem-solving, decision making, and translating business requirements into business solutions utilizing process improvements as well as ERP solutions.
• Coordinates, plans, and leads UAT, End to End test execution & defect/change tracking.
• Worked as a liaison between business and various testers for UAT and regression testing. Worked in a team for integration testing. Integration testing involved EDI interfaces and various end to end business processes.
• Work closely with key departments throughout the organization to reach consensus on deployment recommendations for senior and executive management.
• Experience with MS Office, including MS Project, Visio, PowerPoint, and SharePoint
• Worked on SAP Integration with Salesforce.

PROFESSIONAL EXPERIENCE

Confidential, Dallas, TX

SAP SD Functional Consultant

Responsibilities:

• Work with the cross functional and technical team to manage deliverables and ensure cohesiveness between business requirements and design/usability standards.
• Responsible for the ongoing production support activities, implemented new business requirements, designed functional and technical requirement specifications.
• Implemented new business requirements including, creating new order reasons, order types, new route determination, tax percentage changes, new shipping conditions and sales territory changes
• Work with a team of ABAPER's to determine the level of effort on the tickets that required customized technical solutions such as modifying standard pricing routines, sales order user exits, layout changes and custom reporting.
• Perform E2E and integration test on 5G Home orders, activations, VPM Completion messages to SAP system, depletions and getting the BOM table updated.
• Work closely with EDI team to map fields and segments for new requirements, including performed units as well as end-to-end file transmissions testing with EDI and end customers.
• Facilitated internal/external customer meetings and provided reporting as it related to EDI trading partner relationships.
• Perform unit, integration, and regression testing using JIRA, and evaluate the effects of patches prior to deployment and concluded on the accuracy of system functions.
• Supporting other teams in deploying the solution to LIVE
• Support SAP SD OTC processes in production including, order creating thru interfacing systems, Idoc monitoring and error analysis.
• Monitor order sales order life cycle - Cleansing the fallout.
• Identify process improvements to minimize manual effort/ fallouts.
• Work with cross functional teams, development teams on requirements validation, testing coordination and test data setup.

Confidential

SAP Process Lead

Responsibilities:

• Lead a team of 5 Order Process coordinators and provide SAP SD end-users training.
• Work with the User Experience team to manage deliverables and ensure cohesiveness between business requirements and design/usability standards.
• Responsible for the Business Process Mapping, Configuration in SAP SD
• Customized and configured the various areas of SD implementation guide via the Enterprise IMG.
• Perform SAP SD Unit and User Acceptance testing with stakeholders as well as Third party providers.
• Designed workshops, prepared functional specifications, test plans and end-user training plans. Collaborated with IT teams to review, approve test plan, project plan.
• Worked as a liaison between business and various testers for UAT and regression testing. Worked in a team for integration testing. Integration testing involved EDI interfaces and various end to end business processes.
• Maintain, analyse, and develop Pricing Master Data and maintain pricing conditions records as per OKI Compliance.
• Worked on SAP Integration with Salesforce
• Trained new users and performed remedial training to existing users, including creating training and reference documents.
• Worked as Process Owner for SAP Integration with Salesforce.

Confidential

SAP SD Consultant

Responsibilities:

• Responsible for the configuration and customization of the SD module throughout the life cycle implementation of the project.
• Configured order to cash (OTC) process flow.
• Worked closely with IT counterparts to define requirements and resolve issues while ensuring business objectives are being achieved
• Work closely with EDI team to map fields and segments for new requirements, including performed units as well as end-to-end file transmissions testing with EDI and end customers.
• Designed workshops, prepared functional specifications, test plans and end-user training plans. Collaborated with IT teams to review, approve test plan, project plan and technical design.
• Coordinating SAP SD system integration testing team.