SUMMARY

• 8 years of experience as an SAP functional consultant, experienced in various facets of the Sales and Distribution (SD), Materials Management (MM) and Order to Cash (OTC) functional area.
• Have experience and knowledge on handling various SAP Master Data Objects including Material Master, Customer Master, Vendor Master, Mass maintenance, and Financial Objects as well as Business Rules and workflows within an MDM application.
• Experienced with Customer Order Management (Order - To-Cash) and make-to-order business processes.
• Participated in pre-implementation and the post-implementation phases, and well versed in SAP implementation methodology, ASAP including full life cycle, business requirement collection, business process analysis, gap analysis, realization, final preparation, training, Go-Live, support.
• Experienced in configuring Document Types (Sales Order Types, Delivery Documents, Billing Documents, Credit and debit memo, etc.) including special order types (Third Party Processing, Consignment Processing, Inter-company billing, Resource related billing, Revenue Recognition and inter-company stock transfers), Availability Check, Credit Management, Material Listing/Exclusion, Rebate processing, Deliveries, Picking, Packing and Shipping.
• Proficient knowledge and experience in integration, configuration, and testing of SAP ECC modules such as Sales & Distribution (SD), Materials (MM), Production Planning (PP), Financial (FI), Logistics and Warehouse Management (WM).
• Worked on Pricing, Account Determination, Taxes, Partner Determination, Output Determination, Text Determination, Material Determination, Document flow and Copying Control, Incompletion logs, Availability Check and Transfer of Requirements, Credit Management.
• Migration experience in SAP Data conversion and migration efforts for Legacy data analysis, Master Data and transactional data collection, extraction, cleansing, and transformation to load into SAP by using the LSMW/CATT and BDC.
• Experience in configuring and maintaining SAP systems to support business requirements for Agile Product Lifecycle Management (PLM) using Materials Management (MM), Bills of Material (BOM) concepts.
• Experience working with user exits, BADIs, BDCs, function modules/BAPIs, routines/requirements, and custom reports.
• Worked on EDI transactions such as Partner Profiles, IDOC extensions and IDOC types, verification of outbound IDOC.
• Worked on EDI/IDOC communicating outbound and inbound IDOCs in-between SAP systems and the middleware application to interface with other Non-SAP system.
• ABAP program debugging, creating functional and technical program specification, creating user exits for sales order, delivery and billing, and creating user requirements for copy controls, creating customized fields and tables and user exits for adding customer specific information to SAP tables.
• Functional analysis and specification writing experience - Interfaces, Enhancements, Reports / Forms (RICEF Objects).
• Worked on all support tickets and troubleshooting, follow-up on initial user problems and resolving them by making required changes.
• Testing: Identifying / Writing test scripts for unit testing, integration testing and user acceptance testing, co-ordination of issue resolution during the testing phase and participated in cutover activities and end users.
• Trained on S/4 HANA -1809 simple logistics.
• Analyzes and troubleshoots complex technical issues with a high focus on data integrity and possess a sound understanding of all data elements.
• Demonstrated good interpersonal, communication, team building, issue resolution, project coordination and leadership skills.

TECHNICAL SKILLS

ERPs: SAP ECC 6.0/5.0, R/3 4.7/4.6C

Interfaces: ALE, EDI, IDOC, BAPI and BADI

SAP Reporting Tools: ABAP Workbench, ABAP List Viewer, SQVI, SAP Smart Forms

Testing Tools: HP ALM, QTP, Load Runner

Computer Languages: ABAP Debugging, Java, C++, Visual Basic

Project Management Tools: ASAP, MS Project, SAP Solution Manager, Visual Studio, Agile/Scrum

IT Service support Applications: Remedy, Jira

Databases: MS-SQL, MS Access.

PROFESSIONAL EXPERIENCE

SAP Functional Consultant

Confidential

Responsibilities:

• Work within the DMO Team to initiate, execute, and manage data creation/modification in SAP interface while ensuring compliance to data standards, standard operating procedures, and service level agreements (SLA) for Confidential ’s operations.
• Validate that appropriate approvals are obtained prior to adding or modifying master data as per the specific business guidelines.
• Create and use of SAP queries, mass change functions, and various master data objects with a special focus on Customer, Material, and Vendor master.
• Responsible for all Master Data Management (MDM) activities include creating, updating, deleting, retiring, archiving of master data in SAP interface and execute changes to SAP master data as approved by the business.
• Work on various material types (FERT, HALB, ROH, HAWA, HIBE, UNBW, NLAG, ZLAB) and vendor account groups (Z100, Z107, Z108, Z109, Z110, Z111)
• Maintain MDM attributes to MM, SD, FI/CO (WM, CRM, SPP, ECC) and responsible for maintain the master data for various Business Objects, i.e., Materials Groups / Item Category Groups / Work Centers / BOMS’s / Routings / Classifications / Characteristics / Production Orders / Inspection Plans / Valuation Area Grouping and Valuation Classes / Purchase Info Records / Quality info Records / Source Lists / Pricing / Batches, etc.
• Use LSMW, MASS transactions to load data into the SAP system, and set up Background jobs.
• Configured Procurement to Pay cycle (P2P) and Configured Material Master, Product data Master (PDM), Purchasing documents to realize defined functional requirements.
• Responsible for weekly updates(add/change/deletion) on Trade compliance data for materials.
• Part of vendor/customer master data deduplication projects communicated duplicate records to corresponding data owners and made proposals of duplicate records consolidation strategies.
• Review ECO’s to ensure correctness of the BOM’s and transfer the information from Agile (Agile PLM) into SAP.
• Work with Production and Materials groups to address BOM issues, in order to facilitate accurate and efficient backflushing and inventory management.
• Define the data mapping between source and target data Items.
• Provide guidance and recommendations to business partners to enhance the quality of master data.
• Manage issues that arise, including defining the problem, coordinate meetings with end users, and communicate progression of incident until resolution. Ensure incidents are completed within internal service level agreements based on severity.
• Create documentation on new issues resolved, root cause analysis as well as troubleshooting steps attempted prior to closing or escalation incidents.
• Serve as the primary data resource specific to data definitions and for area of coverage for US/CA/MX/EMEA regions.

SAP SD/MDM Consultant

Confidential

Responsibilities:

• Involved in end to end Implementation for a new business group including Business Blue Printing phase to go-live and support phase of the Confidential Starbucks project.
• Involved in Go-live and responsible for managing post implementation hyper care issues related to Master Data and part of OTC process.
• Master data set up and maintenance, including extract legacy source data, data profiling, and cleansing, identifying duplicates, consolidating, and validating data, and executing data loads for the Confidential Starbucks project.
• Worked on Order to Cash (OTC) process including Sales Order Types, Item Category and Schedule Line Category Determination.
• Set up separate prices for regular customers and dealers by defining different price groups.
• Configurations included customer master, material master, product hierarchies, customer hierarchies, combining sales area elements, pricing configuration, condition records for outputs.
• Worked on backward scheduling order and forward scheduling order and back order processing.
• Worked on set up of Logistics Execution (LE) functions including Delivery Processing (inbound and outbound processes), Picking, Packing, Transportation and PGI and PGR.
• Inter-company process configuration for inter-company sales and stock transfers involving drop ship business process.
• Review project requirements and identify gaps in the functionality of the Solution Manager application in both the project management and monitoring areas.
• Configured Shipping points and Shipping point determination as per the Storage locations and Plants.
• Configured Materials Management module such as defining and assigning various components of the company and Material Master Data, info records, source lists, purchasing and inventory management.
• Maintained Bill of Materials (BOM) for finished materials and semi-finished materials as per requirement and reconfigured automatic explosion of sales BOMs.
• Enhanced email packing slip, invoice output functionality to eliminate huge maintenance of condition records and achieving via reading email address data from sold to party of customer master.
• Validated and reconciled data using MS Excel, MS Access, and fetching the data with SQL Queries.
• Worked with different IDOC message types MATMAS, DEBMAS, CREMAS etc. and production issues in EDI 850, 856, 810 processes.
• Using LSMW, CATT to upload data, created IDOC for create sales order creation and transferred data to 3PL via FTP.
• Provided end user training on effective usage of Quality Management business processes.
• Worked with users in completing User Acceptance Testing (UAT).
• Provided production support after go-live and analyze day-to-day SAP system related issues; create test scenarios in QAS system to duplicate user problems and gather requirements from BPO to resolve their issue.

SAP SD/OTC Consultant

Confidential

Responsibilities:

• Worked on general enhancement for excluding the certain group of products at the time of return order creation & displaying the text information for excluding the product.
• Configured new listing & exclusion procedure with custom requirement routine based on business requirement.
• Worked on complete setup Order to Cash (OTC) process for on-boarding 3PL clients including different Order types, Copy controls, Billing (Dr/Cr Memos, AR/AP), Rebate Agreement, charge back process, 3rd party drop shipment process, short date shipment with Batch management.
• Worked on enhancing the custom bill back solution - claim creation, claim validation, reconciliation & credit memo creation process.
• Worked on configuring on the rejection reason codes, resubmission codes & their population based on based business requirement with help of BADI in chargeback reconciliation process.
• Worked on enhancing the reconciliation workbench by adding custom fields, which saves user a lot of time for their reconciliation match.
• Configured new condition types, requirement routines, exclusion groups and respective assignment in pricing procedure.
• Worked on Special Order types (Third Party Processing, Consignment Processing, Intercompany billing, Revenue management, Revenue Recognition, and inter-company stock transfers).
• Configured output determination procedure for sending the reconciliation output to distributor.
• Involved in Logistics Execution Configuration like warehouse management, shipping, and Transportation activities. Configured delivery processing, picking, packing, shipping point determination and storage location determination.
• Enhanced email packing slip, invoice output functionality to eliminate huge maintenance of condition records and achieving via reading email address data from sold to party of customer master.
• Worked on building new order confirmation, packing slip, invoice output forms as per the client requirement.
• Processed Inter and Intra Company Stock Transport Order.
• Created functional specification & EDI mapping for processing EDI 940 (Shipment orders)
• Worked on setting up delivery blocks in EDI 940 orders using user exits as per the client’s requirement.
• Worked on agreement request workbench to auto populate agreement#, validation customer & materials in agreement request based on business logic upon processing of EDI 845 IDOCS.
• Resolved SD issues and queries to support day-to-day operations under the service level agreement.
• Interfaced with ABAP: Technical support (giving program specifications) for ABAP developments and worked on various kinds of User exits, enhancement development.
• Involved in unit testing, Integration testing, regression testing by using HPQC quality center. Prepared test scripts and user manuals.

SAP SD Consultant

Confidential

Responsibilities:

• Responsible For all SAP SD functional areas for the Client’s ECC 6.0 Upgrade.
• Implemented end-to-end Order to Cash (OTC) processes and configured the relevant sales, delivery and billing document types, item categories, copy control routines, pricing, and schedule lines.
• Created Customer master data, Material master data, Customer - Material Information record and Customer group.
• Worked on Stock availability, Stock posting, Shipment and Handling Unit.
• Worked on set up of Logistics Execution (LE) functions including Delivery Processing (inbound and outbound processes), Picking, Packing, Transportation and PGI and PGR.
• Set Up the configuration for type matching functionality in the sales order.
• Involved in material master design for configurable material and finished goods for the make to order and make to the stock environment.
• Worked with SAP in getting a template for the load program to load to variant tables.
• Evaluated all Z custom programs and validated in the upgraded system.
• Investigated all NA Output Types.
• Worked on Customization of Cash sales, Rush orders, Third party processing, Free goods, Consignment (fill up, issue, pick-up and returns), intercompany business, ATP, Material Inclusion/Exclusion, Bills of Materials (BOM), and Cross Company Order Processing.
• Mapped the difference in IDOC and logged an issue in Solution Manager.
• Monitored all inbound and outbound EDI transaction processing. Analyzed, identified, and tracked all exceptions and errors processing.
• Performed complete E2E Integration testing for the customers from Sales Orders to invoices and configured the Output listed as SAP EDI will transmit for 810/880, 855, 940, 943.
• Worked closely with other teams during system migration, and on all issues that are related to Master Data including the testing and loading of new types of Master Data; archiving; participates in projects which have an impact on Master Data.
• Periodically review Master Data processes to ensure that they meet the ongoing needs of asia-pacific business.
• Performed Unit testing and Integration testing, UAT and all the SD issues generated from the user testing.
• Provided Production support in area of sales and Billing, in addition to SD enhancements and projects.
• Responsible for supporting all areas in SD after upgrade Go-Live.
• Worked closely with ABAP team through development and testing of SD reports.
• Worked with Infrastructure team for verifying and scheduling background jobs.