PROFESSIONAL PROFILE:

• Highly accomplished senior IT professional with 16 years of overall experience of which14years in to core SAP SD,Vistex,MM & Warranty Implementation & Production support projects
• Senior SAP SD Pricing, Vistex, warranty, Customer service professional with exceptional record of multiple SAP end to end implementations, support& upgrade projects across US, Canada and India. SAP SD Solution Architect, Expertise in Vistex, SAP SD, Customer service, includes ATP, Product allocation, Rebates, Chargebacks, Sales incentives, Consignment Process, Third party sales order process, Intercompany sales process, Contract Management, Credit Management, warranty process, and Pre - sales activities.
• Worked on interfacing SAP with non-SAP systems, multi-site /multi-country roll out, best practices. Worked on ECC Versions 6.0, 5.0 & 4.7 c
• Comfortable with leading cross-functional, cross-platform and multi-business discussions; good at knowledge dissemination to business leaders from strategic, planning and operational perspectives, good at resolving conflicts and building consensus.
• Proficiency at every stage of software project-life-cycle - consulting methodologies, project planning, requirement generation, process improvement, gap analysis, change management, development and testing, knowledge transfer, training and mentoring.
• SD Pricing: field catalog modifications, condition tables, condition types, pricing procedures, user-exits, rebates, sales promotions, deals, contracts, free goods, FI integration, billing issues, Revenue recognition issuesWorked on EDI- Configuration, Partner profile creation, replicating failed Idoc
• Issues and resolutions. Worked on various enhancements and interfaces.

PROFESSIONAL EXPERIENCE:

Confidential

SAP SD/Vistex Consultant / Sr. ERP Analyst

Responsibilities:

• Resolve SAP SD and Vistex support issues
• Responsible for SD and Vistex enhancements in S/4Hana environment.
• Lead a team of Abap developers onsite and offshore to ensure deliverables are executed as per agreed SLA.
• Provide ETA for all the assigned defects and enhancements.
• Discuss all the outstanding issues with team provide status updates to client business team during client calls.
• Achievements: Resolved many outstanding defects and enhancements in SD and Vistex area
• Worked on Prepay contracts and sales orders.
• Worked on split criteria sales orders
• Worked on Vistex bucket configuration
• Worked on charge back agreements
• Configured entire life cycle of charge back configuration as per client requirements
• Implemented Vistex enhancements for charge backs and eliminated manual work efforts of business users.
• Worked on Material UOM issues in sales orders.
• Worked on Lot number issues in billing outputs.
• Worked on credit card preauthorization issues.

Confidential

SAP SD/OTC Consultant / Sr. ERP Analyst

Responsibilities:

• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team and Executive Management.
• Guide business users and IT team members on SAP Vistex functionality and Configuration.
• Perform system configuration within the SAP modules.
• Gather requirements for new development objects and write Functional Specifications.
• Play a leadership role in agile solution teams including business and IT personnel to configure and develop SAP solutions.
• Support modules within SAP SD, Vistex including custom delivered programs.
• Provide timely reports on Distributors bill back settlements.
• Provide guidance to team members in resolving OTC production support issues.
• Troubleshoot inbound and outbound interfaces.
• Lead offshore team and resolve production support issues as per the SLA.
• Identify business requirements, Design and develop RICEFW object work with the developers and functional resources. Perform functional unit testing (FUT), string testing & integration testing.
• Successfully enhanced implemented Vistex objects as per business requirements
• Saved more a million $ after enhancing Vistex bill back functionality.
• Streamlined Vistex billback settlement process.
• Worked on Vistex Sales promotions and Sales incentive issues
• Presently working on SOH implementation.
• Resolved Sales order related issues
• Worked on partner determination issues.
• Resolved EDI related issues
• Worked Sales order enhancements.
• Worked on Edi error resolution.
• Worked on MM/SD/FI integration issues.
• Resolved AFS Interface issues

Confidential, Houston, TX

SAP Vistex/ SD/ MM/ Consultant

Responsibilities:

• Worked as SAP SD/MM/VISTEX functional
• Participated in requirement gathering workshops to get full requirement
• Involved in all phases of implementation.
• Upgraded Vistex version 6.00 C to 6.00E
• Worked on Vistex incentives and sales rebates.
• Worked on QTC issues
• Worked on partner determination issues.
• Worked with technical team to resolve issues around pricing and sales commission s computation.

Confidential, Boston, MA

SAP SD/MM Team lead

Responsibilities:

• Support and resolve project issues around OTC area
• Configure sales documents, contracts & Responsible for writing functional specs
• Worked on sales order related issues

Confidential, Eatontown, NJ

SAP SD Analyst

Responsibilities:

• Supporting OTC functionality
• Responsible for all SD - Pricing &Vistex functional support.
• Conducted requirement workshops to get client requirement for product allocation methodology.
• Resolved SAP SD,CRM,MM.GTM issues

Environment: SAP ECC 6.00, VISTEX

Database: Oracle

Confidential, White Plains, NY

SAP Specialist-Manager -SAP Architect

Responsibilities:

• Retail industry end to end implementation
• Conducted requirement gathering workshops with stake holders
• Lead Functional teams in the project.
• Configuration validation, gap analysis and resolution, component and integration testing, troubleshooting and break fix support .
• Worked on ecommerce integration issues.
• Developed Functional Specification as per requirements and worked on FRICE (Forms, Report, Interface, Conversion, Enhancement)
• Involved in Unit testing and Integration testing by using the Mercury Test Director.
• Set up master data as part of consolidation.
• Configured Vistex Sales Deals, Contract Management, Incentives, Master Data, Billing and Payment Resolution.
• Worked on reports, interfaces, conversions, enhancements (RICEF) integration
• Resolved Egain (Email sending application) issues
• Post implementation support to end users to solve their day today problems they face while working on ERP system.
• Worked on CRM - Web-UI- Transaction launcher, Ecommerce portal.

Environment: SAP ECC 6.00, SAP CRM 7.00, IBM Ecommerce, Vistex

Database: Oracle

SAP SD OTC Consultant

Confidential, Stamford, CT

Environment: SAP ECC 6.00

Database: Oracle

Responsibilities:

• Supporting the existing SAP OTC and interfaces of PB process.
• Partner with business users & leadership to identify opportunities to improve the business processes aligned to the overall business strategy
• Worked on repair issues
• Contributed to resolve service order issues
• Collecting business requirements and developing system proposals and specifications for new capabilities
• Coordinating order to cash project teams to ensure the successful implementation of new IT initiatives on schedule and within budge

Confidential, San Diego, CA

SAP SD Lead Business Analyst OTC

Responsibilities:

• Worked as a contributor to the Enterprise SAP Application implementation and production support project.
• Worked on EDI - Idoc issue resolutions
• Worked on 3pl idoc issues from 940,945 for successful status.
• Worked on SD, SM, MM, FI,GTM integration issues
• Worked on Variant configuration
• Worked on Characteristics in VC
• Worked on configuration profiles in VC.
• Worked on dependencies in VC
• Resolved Variant configuration issues
• Created test scenarios for unit testing and integration testing.

Environment: SAP ECC 6.0 VISTEX, SAP CRM 7.00

Database: Oracle

Confidential, Moline, IL

Sr. SAP SD Analyst

Responsibilities:

• Core team member Phase 2 for NAAG, C&F,C&CE DIVISIONS
• Worked on SAP Enterprise Portal for Product Registration enhancements
• Worked on pricing issues
• Worked on Variant configuration
• Worked on Characteristics in VC
• Worked on configuration profiles in VC.
• Worked on dependencies in VC
• Resolved Variant configuration issues
• Worked on SD MM, PP, SD - FI integration issues
• Resolved billing issues related to mile stone billing and periodic billing
• Configuration of different Document types and number ranges for the same.

Environment: ECC 6.0, SAP Enterprise portal, SAP CRM

Database: Oracle

Confidential, Flint, MI

SD Functional Consultant

Responsibilities:

• The Major objectives of GM Warranty implementation is as follows.
• Appropriately pay and administer warranty transactions
• Streamline the warranty claims administration process
• Worked on Warranty claims
• Involved in custom developed SAP program for parts return program.
• Re assign warranty for vehicles
• Process warranty claims from non - conclusive status
• Co-ordinate the Warranty Management offshore team in resolving tickets
• Reject claims which are duplicate and non-eligible
• Resolved EDI-IDOC issues
• Monitor Remedy tickets & assign to Confidential team.

Environment: SAP R/3 ECC 5.0 SAP VMS,JAWA TOOL KIT

Database: Oracle IBM mainframes

Confidential, Burbank, CA

SAP SD Lead

Responsibilities:

• Actively involved in Confidential IS Media Vanguard project implementation
• Implemented IS Media sales and distribution module
• Customized media orders and media issues, media product family.