Sap Principal Consultant Resume
Chicago, IL
SUMMARY:
- Leveraging my expertise to drive overall productivity
- Vastly capable and extensive of over 17 years” practices working with SAP ERP Packages in
- Analysis, Design and Development of Business Applications in Client/Server environment using SAP R/3 modules in ASAP and Agile Methodologies; experience and multi - faceted expertise in SAP solutions to meet challenging multinational business demands for top industry global brands.
- Functional and Technical knowledge of ERP SAP Modules like MM, WM, SCM, CRM, and SAP OPENTEXT VIM related Business process and Business Process Workflows.
- Skills to generate functional design documents by Agile methodology.
- Experices in SAP S/4 HANA (Central Logistics, S/4-on-premise, and S/4-on-cloud) Responsible for implementation of central logistics global template design for S/4-on-prem and S/4- cloud POC for specific business units with FIORI Apps.
- Involved in all Phases Blueprint, Realization, Unit Testing, Integration Testing, UAT (User Acceptance Testing), Cutover Activities and Production Support;
- SAP Functional consultant with implementation and configuration experience in Material Management (MM), Inventory Management (IM), Warehouse Management (WM), Vendor Invoice Management (VIM) OPENTEXT, and Logistics Execution (LE) with In-depth experience in WRICEF objects.
- In depth strong working knowledge of the Software Development Life Cycle (SDLC) phases such as Planning, Analysis/Design, Development, Testing, and production support for the software/system development process.
- Possess strong analytical and problem-solving skills, worked on several platforms, having good experience in developing test plan, test cases and Requirement traceability Matrix (RTM);
- Experienced in gathering requirements of AS IS, created Use-Case, Test Case and analyzing them in depth of Scenarios, Visio Workflow diagrams, Business process flows, Mapping Gaps and writing Functional/Technical documentation of all relevant Software Packages, using Unified Modeling Language (UML), MS Office Suite, and Rational Suite.
- Execute given test cases and perform ad hoc functional testing to verify product quality, enter defects in issue tracking system, Prepared test reports using testing templates;
EXPERTISE/ SKILLS:
- SAP Application, S/4 HANA On Premise, Fiori Apps.
- SAP P2P complete Business process with WM and documentation.
- Project management Support.
- Knowledge transfer and workshop facilitation
- S/4 HANA Simple Logistics Implementation
- Executive communications and alignment.
- Landscape transformation to S/4 HANA and 3S Portal.
- Resource Management.
- Groundwork of Blue printing
- Change management support
- Cross - functional leadership
- Agile project planning and delivery.
- SAP Workflow Architecture.
- S/4 HANA new implementation on premise
- Project life cycle management
- OpenText VIM Implementation.
PROFESIONAL EXPERIENCE:
Confidential, Chicago, IL
SAP Principal ConsultantResponsibilities:
- Succeed to arrange the day-to-day issues to resolve P2P with VIM AP processes, like auto post the invoices in VIM, run the mass payments, responsible to monitor the check printing and have the information in 3S Portal to view by suppliers. Accountable to Monitor procure to pay process;
- Segregated the DP document Process types for business Rules as per the Clients Specifications.
- Configure Ariba Channel of IDOC to integrate into VIM, and integrated EDI Channel to VIM Configured new Process Code and mapped all the segments according to VIM.
- Implemented complete Business Process of IDOCS and VIM and worked on configuring same with implementing ICC Applications, ICC Hotspots, ICC/OCR connectivity setup, Validation Client Setup, and Recipient Data loads.
- Developed test cases, test plans and reassure proper user acceptance testing before Go-Live of any resolution.
- Delivered road map to find the root cause and proposed changes to confirm that decreased in instances as part of constant development process.
- Created Accounts Payable (AP) operations to accelerate across the enterprise through integration of SAP Business Suite with configuration end to end process to SAP VIM OpenText and ICC.
- Currently working in OT 16.3 Version and worked on like Version of 7.5, and previous experiences in all the environments of SP3 to SP8. Well-informed in vendor acknowledgement process and in what manner to enhance vendor recognition.
- Solid involvement in working with P2P Configuration and in VIM process with ICC;
- DP Document Processing for Invoice dispensation, Handled Exception Rules and Process them to Individual Channel Processing.
- Configured PO, NON-PO and worked on the Strategies of COA Approval procedures.
- Resolved all the issues related to VIM Implementation during all stages from Specifications, Development, Testing, Cutover Plan, and Production support.
- Configured to permit single ICC application extraction to pass into VIM and correctly map to the appropriate VIM DP type for processing, that comprise enabling the E-Mail invoices to be auto consumed into S4 from outlook and handled lacking manual involvement.
- Supported Accounts Payable MM LIV, OpenText VIM, ICC and Archive products installations and post installation in production with IM Roles, Business Rules, Approvals, Blocked Workflows, and supported in modules of MM and FICO.
- Worked with business and SAP security teams in defining roles, authorization access and responsibilities.
- Supported end users in creating UAT documents to ease in their final tests, created reference manuals and flow process for end users.
Confidential, Denver, CO
SAP Principal ConsultantResponsibilities:
- Manage day-to-day of IT systems IT infrastructure and application operations and base business responsibilities for Nutrien Client sites. The main goal of the company to utilize the SAP MM in Procure to Pay support in planning of pricing procedures, procure to pay process, and optimizing their supply chains.
- Implemented complete Business Process of SAP P2P and VIM and worked on configuring same with implementing ICC Applications, ICC Hotspots, ICC/OCR connectivity setup, Validation Client Setup, and Recipient Data loads.
- Solid involvement in working with Configuration in ICC and to Export the Applications to SAP VIM;
- DP Document Processing for Invoice dispensation, Handled Exception Rules and Process them to Individual Channel Processing.
- Configured PO, NON-PO and worked on the Strategies of COA Approval procedures.
- Resolved all the issues related to VIM Implementation during all stages from Specifications, Development, Testing, Cutover Plan, and Production support.
- Configured Email Channel so that attached invoices to be auto post in VIM, and supported BASIS team to fix the SCOT SFTP Connect.
- Segregated the DP document Process types for business Rules as per the Clients Specifications.
- NPO Configuration and arranged according to COA and HR to get the USER ID’s as the approval required for the Posting.
- Configure Ariba Channel of IDOC to integrate into VIM, and integrated EDI Channel to VIM Configured new Process Code and mapped all the segments according to VIM.
- Derived Archive Wizard Objects and Workflow Task Objects to assimilate VIM Automation to Post the Invoices;
- Configured ICC Applications, ICC Hotspots, ICC/OCR connectivity setup, Validation Clients setup, recipient Data load, server as to manager and the hotspots this may lead to stable consistencies to start the server applications in OCR, so the trigger brings the applications to the VIM automatically;
- Configured to permit single ICC application extraction to pass into VIM and correctly map to the appropriate VIM DP type for processing, that comprise enabling the E-Mail invoices to be auto consumed into S4 from outlook and handled lacking manual involvement.
- Activated ICC sets and supported BASIS team with creating necessary background jobs to automate ICC to OT VIM.
- Created Archive Document Type in OAD5, created template through Template Definition, created Process type for business rules, created DP Document types, Created NPO Approval Configuration through /OPT/SPRO in Invoice approval Configuration for Approval Workflow through Setup approval Chain to Approval Flow Settings (COA).
- Created PO Blocking Configuration in Transaction, created parking of PO Invoice Process Configuration for DP Document type /OPT/SPRO through Document Processing configuration and maintained Document Type with selection of DP Document type and linked proceeding document process and selected default process type change, the BDC Id from posting to parking.
- Developed and Configured Archive Link Document Type, Roles, Process types, DP document types for exception handling, PO, NON- PO, Parking, Blocking, Configuration Channel like E-Mail through SCOT and for IDOC invoices (Ariba, PI, PO, and ISO) and SAP ICC configuration and Installation of ICC in Server to communicate SAP and ICC simultaneously, and many more elements that suites to the Client specs like Running Payment programs.
- Created FUT’s and reference documents as required and arranged TR’s to move into all systems.
Confidential, HOUSTON, TX
Senior Principle/Project Lead for SAP S/4 HANA
Responsibilities:
- Gathered all the requirements of Vendor Invoice Management (VIM) process flow and Workflow approval process, involved in end-to-end VIM implementation across the landscape. Lead the blue-printing sessions and created functional specs, VIM Business rules, Swim lanes.
- Implemented and customized OpenText Vendor Invoice Management (VIM) SP4 & Invoice Capture Center (ICC).
- Worked on configuring ICC Applications, ICC Hotspots, ICC/OCR connectivity setup, Validation Clients setup, recipient Data load.
- Developed and Configured Archive Link Document Type, Roles, Process types, DP document types for exception handling, PO, NON-PO, Parking, Blocking, Configuration Channel like e-mail through SCOT and for IDOC, Reporting, SAP ICC configuration and Installation of ICC in Server to communicate SAP and ICC simultaneously, and many more elements that suites to the Client specs like Running Payment programs.
- Assessment of AS-IS situation in logistics and presentation of central logistics capabilities to senior management to support the strategic decision.
- Design and blueprint of harmonized processes and configuration/mapping concepts. Conduct a central logistics application configuration of system/coordinated mapping content. Key contact with the SAP development team.
- Defined the use cases to be validated during blueprinting of use cases including master data mappings. SAP transactional system including real time replication of standard Material Master Data into central logistics.
- Defined master harmonization, identified master data to be harmonized, harmonized organization structure and customizing, usage of MRP in central logistics and identify functional gaps.
- Gathered requirements and elaborate and confirmed scenarios to be implemented.
- Clearly defined the expectations from the implementation of CF solution and global template.
- The configuration of S/4 HANA according to blue print design, activation of CF business function and setup of AIF for error correction.
- Identified the master data objects to be created in the target system with specified customizing. Master data mapping using the master data governance foundation functionality, upload master data mapping and configuration of MM & WM mapping scenarios. Also used LTMC tool for master data loads where applicable.
- Defined the reports to be generated out of central logistics. Setup of Fiori apps for management and local reporting.
Confidential, HOUSTON, TX
Environment: SAP ECC 6.0, S/4 HANA Implementation
SAP MM, SAP S/4 HANA Simple Logistics, VIM OpenText and SAP Workflow Consultant
Responsibilities:
- SAP Lead Consultant managing all day-to-day Technical aspects of SAP including Data migration SAP Workflow, and Integration of SAP with building service requirements to response other systems.
- Designed, developed and established Procure to Pay (P2P) process flow.
- Created Vendor Invoice Management (VIM) process flow to compensate invoices and improved to route automatically to the right person for resolution, approval and payments.
- Developed the method of Accounts Payable (AP) process according to the Client specification.
- Make sure systems are in place to support local or global operations, come across customer requirements with respect to time, cost efficiency & business value, Assignment on Procurement.
- SAP VIM OpenText tasks: Created Archive Document Type in OAD5, created roles in transaction, Created template through Template Definition, created Process type for business rules, created DP Document types, Created NPO Approval Configuration through /OPT/SPRO in Invoice approval Configuration for Approval Workflow through Setup approval Chain to Approval Flow Settings. Created PO Blocking Configuration in transaction, created parking of PO Invoice process Configuration D's for DP Document type /OPT/SPRO through Document Processing configuration and Maintain Document type and selected the DP Document type and linked proceeding document process and selected default process type change, the BDC Id from posting to parking.
- Configured Email Channel Configuration through SCOT Configuration as is one-time delivery, here we enable all exchange server mail id’s for OpenText Class, so that this automatically pick the image from Mail and Archive the image and creates DP Document Type. Created IDOC channel configuration to define settings of inbound function module, and added function module to the list, created Country Specific Configuration and knowledge transfer to the specific user expertise.
- Process in MM Module: Created Procure to Pay processes like from creating material master, vendor master, Info Record, Source List, Inventory Management, and Invoice Verification.
- Configured Inter and Intra Company stock Transport orders;
- Understand the requirements from functional specifications and map the requirements to prepare Functional and Technical specifications.
- Configured the Organization Structure of Materials Management like from purchasing organization, purchasing group, plant, setting up the valuation, evaluations of vendor, allocating source of supply, source determination, automatic account assignment and stock transfer; .
- Procurement process in purchasing: Created internal and external procurement process, created material master, vendor master, purchase order, release strategies linking with workflow, standard purchase order processing with and without outline agreements, setting up source lists, quota arrangements, pricing and vendor evaluations;
- Inventory Management & Physical inventory: Involved Inventory Management, Goods Receipts, Goods Issue, Invoice verification, Stock Transfers, Transfer Postings, Material to Material Transfers, Physical inventory, Stock determination, Cycle Counting Created Stock transfers between storage locations, plants and company codes.
Confidential, Alabama
Principal Consultant (SAP MM IM WM VIM Functional/Tech Consultant and Workflow Developer)
Responsibilities:
- Manage day-to-day of IT systems IT infrastructure and application operations and base business responsibilities for Confidential Client sites. The main goal of the company to utilize the SAP MM in Procure to Pay support in planning of pricing procedures, procure to pay process, and optimizing their supply chains.
- Analyzed problems to ensure timely resolution, understand external procurement system of purchasing and configure the entire procurement process from purchase requisition through source determination, Source List, purchasing, MRP, goods receipt, invoice verification, and inventory management.
- Participated in the coordination of corrective actions with Systems Engineering as appropriate. Documents problems and their resolution. Ensured the operational integrity of all changes to the operational environment. Provides information technology planning to meet the company's objectives. Ensured systems are in place to support local or global operations.
- Influenced the analysis, design, and support assignments and monitored performance to assure compliance to schedules. Evaluated user requests, define project scope and estimate manpower requirements for request scheduling, and trained end users the process flow.
- Assignment on Procurement process in MM Module: Created material master, vendor master, release strategies linked with workflows. Managed Documentation including Business Process Procedure documents, and configuration documentation etc. Configured master data including material master, vendor master, source list, info records and pricing.
- Maintained plant parameters for Materials Requirement Planning (MRP) such as MRP groups, MRP controller, MRP types, planning calendar, planning horizon, lot-sizing procedure, and availability check for components.
- Involved in Creation of Test Plan, Unit testing / Integration testing and Regression testing for key business process.
- Provided production support on WM functionality for the warehouses across the US Warehouses.
- Involved in data analysis including getting data from various sources, primarily SAP, doing data analysis in MS Excel and Access.
- Configured Picking/Put Away strategies for stock placement and stock removal from storage bins. Created, Changed, Deleted, Blocked and Displayed Storage Bins.
- Set up the Material Master, Vendor Master, Source list, and Purchase Info Records. Configured Re-leased Procedures for the Purchasing documents. Configured Purchase Tolerances and Vendor evaluation.
- Defined the various WM Org structure data such as Warehouse Number, Storage Type, Storage Section, and Picking Areas. Defined put away and picking strategies. Assign WM movement type references to IM movement types. And Involved in all UAT approvals processing.
- SAP VIM and Open Text ICC Responsibilities: Created Archive Document Type in OAD5,
- Created roles in transaction, Created template through Template Definition, created Process type for business rules, created DP Document types, Created NPO Approval Configuration through /OPT/SPRO in Invoice approval Configuration for Approval Workflow through Setup approval Chain to Approval Flow Settings.
- Created PO Blocking Configuration in transaction, created parking of PO Invoice process Configuration D's for DP Document type /OPT/SPRO through Document Processing configuration and Maintain Document type and selected the DP Document type and linked proceeding document process and selected default process type change, the BDC Id from posting to parking.
Confidential
SAP Principal Consultant
Responsibilities:
- Worked as Functional Consultant for Material Management Module for implementation integrated with FI/CO, SD and HR modules, Supported procure to pay (P2P) processes, inventory management, integration with other modules. Involved in end user training and help desk level 2 issues resolving. Logistic invoice verification (LIV), terms of payment, lockbox, tolerances groups, invoice payment configuration, dunning, interest calculation, check management:
- Configured the MM process for purchasing organization, purchasing group, purchase requisition, quotation, release strategies with workflow, consumption based planning, plant, setting up the valuation, evaluations of vendor, purchase orders, allocating source of supply, source list, source determination, MRP, automatic account assignment, material master, vendor master, inventory management, and invoice verification.
- Procurement Process in Purchasing: Created material master, vendor master, purchase order, release strategies linking with workflow, standard purchase order processing with and without outline agreements, setting up source lists, quota arrangements, pricing and vendor evaluations; created quotation requests, quotations comparisons, creating goods receipts reference to purchase order;
- Created Purchase Requisition workflow as During the Capital Project business simulations it was determined that an additional approval process is required for Purchase Requisitions generated from a project in ECC.
- Conducted AS-IS study in detail by interacting with the core team members and developed a TO-BE process to suit the company's objectives.
- Involved in MM procurement support for end-users by noting down the issues and solving them as and when required.
- Configured the MM process for purchasing organization, purchasing group, purchase requisition, quotation, release strategies with workflow, consumption based planning, plant, setting up the valuation, evaluations of vendor, purchase orders, allocating source of supply, source list, source determination, automatic account assignment, material master, vendor master, inventory management, and invoice verification.
- Procurement process in purchasing: Created material master, vendor master, purchase order, release strategies linking with workflow, standard purchase order processing with and without outline agreements, setting up source lists, quota arrangements, pricing and vendor evaluations; created quotation requests, quotations comparisons, creating goods receipts reference to purchase order;
- Setting up invoices with reference to a purchase order or goods receipt with cash discounts, taxes and delivery costs, setting up automatic account postings, handling invoices with variances and credit memos;
- Implemented MM Procure-to-Pay cycle configuration. Configured Purchase requisitions and automated purchase ordering process to a great extent by assigning processing requisitions based on info records, and extensive use of contracts.
- Extensively worked on Implementing and configuring SAP OpenText VIM: Archive Document types Wizard, Created specific roles, Process types, Process options, DP document types and Document Processing, PO and NON PO Configurations, Blocking, Invoice Parking, configuration of E-Mail using SCOT customization options, and IDOC Channels, plus BDC procedures with function modules and Invoice Approval Process with Blocked Invoice resolution.
Confidential
Material Management Consultant/Workflow Lead
Responsibilities:
- Involved in reminiscing Purchase to Pay Process like Material Master, Vendor Master, and maintaining material master data with assessment and controlled on improving the quantity of the data,
- Interacted with business representatives to understand their data challenges and provided suitable solutions. Coordinate/collaborate with architecture teams, development teams and business partners.
- MM Responsibilities:
- Involved in gap analysis with configuration in the structure of MM procurement process such as general settings, defining and assigning the organizational elements such as consumption based planning, plant, setting up the valuation, purchasing organization, purchasing group, purchase requisition, MRP, release strategies with workflow, evaluations of vendor, purchase orders, allocating source of supply, source list, source determination, automatic account assignment, material master, vendor master, inventory management, and invoice verification.
- Procurement process in purchasing: Created material master, vendor master, release strategies linking with workflow, standard purchase order processing with and without outline agreements, setting up pricing and vendor evaluations; creating goods receipts reference to purchase order;
- Setting up managing stocks by quantity, consignment stocks, subcontracting, planning goods receipts, goods receipt for purchase, reservations, transfer postings, stock movements, and physical inventory;
- Setting up invoices with reference to a purchase order or goods receipt with cash discounts, taxes and delivery costs, setting up automatic account postings, handling invoices with variances and credit memos;
- Creation and modification of material master data, vendors master data, and various information records; set up payment terms and tolerances for vendors, and negotiating for the best price with vendors;
- Creation of procure to pay business process in MM, modification and verification of other configuration areas such as document number ranges, document types, fiscal year variants, account groups and purchasing groups for master records.
- Creating a purchase order and order functions included checking the availability, and transfer-ring or-der requirements.
- Developed Reference documents for end users and for SME’s.
- Extensively involved in Requirement Analysis and understanding the business process.
- Monitor tickets in support queue and driving them to resolution within SLA timeframe.
- Functional analysis of various master data related issues. Responsible for data consistency & cleansing.
- Developing Functional Specifications based on the business requirements and interaction with the subject matter experts, developers and users.
- Processing planned repair tasks, Processing immediate repair tasks such as troubleshooting measures, Entering maintenance activities that have already been performed (after-event recording), Shift notes and shift reports, Outsourcing maintenance tasks, Subcontracting, that is subcontracting for service and repair; Worked on PM Business Processes - Processed preventive maintenance measures based on time and performance, Processed condition-based maintenance, Processed refurbishment measures, Processed test equipment calibrations, and Implemented maintenance pro-jects;
- Assignments of Procurement Workflows:
- Designed and developed a new Purchase Requisition Workflow that required significant changes to how agents are determined through Functional Module ABAP programming (WF Rule), using the Fund Center owner and new organizational hierarchical.
- Assignments of PM Workflows: Customized PMPR workflow.
- Assignments of FM Workflows:
- Modified Budget Entries Approval Workflow based on the budget type / document type of the transaction will determine / trigger Workflow.
- Assignments of Basis & BW Workflow, assignments of Project System Workflows:
- Designed and developed a customized project-created approval workflow that includes project status changes through a synchronous method that automates the user status as approval increments. Designed the project definition TECO notification workflow, and the project definition closed notification workflow;
Confidential
SAP MM Lead/Workflow Lead;
Responsibilities:
- Conducted AS-IS study in detail by interacting with the core team members and developed a TO-BE process to suit the company's objectives.
- Supported purchasing process flow in IS Retail module, worked on retailing processes enabling as it controls and coordinate the whole value chain, monitored and tracked throughout the whole supply chain. (Familiar with Requirements Planning and Purchasing, Goods Receipt, Invoice Verification and Subsequent Settlement of End-Of-Period Arrangements, Warehouse Management, Picking and De-livery, Billing and Store Supply);
- Customized Procurement workflow’s PR, PO and Invoice, change and created new sub objects, as-signed security roles to approve through Workflow. Modified user status, business objects, methods, events and workflow rule (Associated the user Processors)
- Extensively worked with Business Users for requirements gathering, gap analysis, creating traceability matrix and Design Validation.
- Created MM Organization structure like Plants, Storage locations, purchasing org and Purchasing Groups.
- Closely worked with Business User and Functional team to design, develop and configured Master Data for create and change Process.
- Implemented MM Procure-to-Pay cycle configuration. Configured Purchase requisitions and automated purchase ordering process to a great extent by assigning processing requisitions based on info records, and extensive use of contracts.
- Configured Pricing Procedure with pricing schema determination for Purchase Order to include Over-head cost, Freight cost and discounts at time of goods receipts.
- Configured entire Automatic Account Determination Process for all Accounts like inventory, GR/IR, Cost of goods sold scrap etc. using T-codes
- Carried out split valuation of materials based on valuation category.
- Adopted stock transfer techniques to assist in plant to plant stock transfers and cross company stock transfers using Stock Transport Order.
- Load MM Condition records, Source List & Info Records, and Functional Location.
- Worked on Data Cleansing, Data Formatting, Maintain Data Conversion Rules and Formulas and
- Provided post-production support on day-to-day activities performed in SAP.
- SAP VIM Open Text Responsibilities & Assignments:
- Worked configuring ICC Applications, ICC Hotspots, ICC/OCR connectivity setup, Validation Clients setup, Recipient Data load.
- Configured Archive link, Basic link Customization, OAWD, and IDOC.
- Extensively worked on configuring VIM: Archive Document types Wizard, Created specific roles, Process types, Process options, DP document types and Document Processing, PO and NON PO Configurations, Blocking, Invoice Parking, configuration of E-Mail using SCOT customization options, and IDOC Channels, plus BDC procedures with function modules and Invoice Approval Process with Blocked Invoice resolution.
Confidential
SAP Functional & Tech. Consultant
Responsibilities:
- Implementation and support of Procure-to-Pay & Warehouse Management WM to enhance business functionality, mapped purchasing system in line with the client's existing business process.
- Involved in all phases of ASAP implementation, including blueprinting, gap analysis, mapping, de-sign, Developing, configuration, testing, go-live, user training and post production support.
- Configured Material Master, Vendor Master, Info Records, Source Lists, Purchase Order, Purchase Requisition, RFQ, Quotation, release procedures, and defined number ranges for various documents.
- Created characteristics, class, conditions, levels, multiple codes for one user, designed and developed, setup e-mail steps for employee’s notifications in workflow and leverage work-flow tasks in organization structure.
- Created Organization Structure in HR according to the IMG stipulation (Related to work-flows).
- Created specifications for developers to develop new ABAP programs in MM, SD module and in HR module.
- Created and maintained HR master data, Info types, and Travel Management, and created workflow so that an approver (Manager) can receive the work item in workplace and execute the same to ap-prove and forward to accountants, reject and resubmit the trip with send mail notifications to every employee of the IMG organization Structure and same for Leave re-quest, new hire notification, and many more WF’S.
- Migrated material master data and vendor master data using Legacy System Migration Work-bench (LSMW).
- Customized Archive link for travel documents to assign and store from IXOS scanner for late archiving, so that the Approver can view the trip and at the same time can view the archive images of in-voices and receipts.
- Summarized the SRM steps of customization, flow charts, step by step screen shots, summary of IXOS document Imaging included what kind of objects involved, created Adobe forms for travel expense and calculated bar codes for automatic setup.
- Configured SMTP (SAP Connect) and automated a report program in background job to receive the mail in Outlook from SAP workplace and get the notifications of reject and approve to the originators.
- Understand and communicated clearly for solving the issues of 30 countries users, plus when and where the users needed in production support.