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Sap Isu Crm Test Consultant Resume

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California, UsA

SUMMARY

  • 12+ Years of SAP Technical & Functional consulting, SAP Application Development, Functional,Automation Testing expertise in SAP ECC 6.0 (IS Retail,O2C,P2P, IS - Utilities,Oil&Gas), CRM 7.0, Plant Maintenance, Sales & Distribution, Material Management, SAP IS-U (Electricity and Gas -CR&B), SAP - Retail Forecast and Replenishment Systems.
  • SAP Certified Associate - Utilities with SAP ERP 6.0.
  • SAP-Utilities Test consultant3, Confidential - San Diego Gas & Electricity, California USA.
  • SAP CRM Test Consultant2, Confidential - San Diego Gas & Electricity, California USA.
  • SAP Retail Techno Functional Consultant Confidential . Atlanta USA.
  • SAP ABAP Consultant Confidential Offshore (India).
  • SAP Developer Confidential India Private Confidential . Offshore (India).
  • Solid Experience in, SAP IS-Utilities, SAP IS-Retail, SAP Hybris Retail Implementation.

TECHNICAL SKILLS

  • Hands on experience in ISU Technical and Billing Master data, Process executions like Customer Move-In/Out, Billing, Invoicing.
  • Good experience in Device Management procedures. (Technical and Billing installations)
  • Solid Experience in Asset management procedures, data migration from legacy to SAP Enterprise HANA DB.
  • Hands on experience in creating ISU master data, Meter Reading overview.
  • Good experience in Automating SAP Tcodes related to ISU and CRM.
  • Good Knowledge in EDM, RTP Billing.
  • Solid experience in SAP ISU Business Processes, SAP IS Retail Forecast handling.
  • Solid experience in developing SAP Retail Customer order management application using Fiori UI5.
  • Extensive development experience for Article search, availability, allocation functionalities for Retail stores.
  • Have extensive experience in SAP HANA Data Migration ETL testing.
  • Has done extensive consulting in ABAP-RICEF, CRM-Web UI, SAP FIORI UI5, Webdynpro, involving analysis, development, unit testing, UAT and Production Support.
  • Expertise in developing consolidated design document and technical specification.
  • Experience in Module Pool Programming, User Exits, BADI’s to enhance the functionality of Standard Business applications.
  • Thorough knowledge in debugging (classical and new debugger).
  • Expertise in OSS Notes Implementation.
  • Experience in ALE/IDOCs for Integrating Third Party Systems and SAP Systems
  • Experience in Creating logical systems, distribution models, creating filters and RFC destination.
  • Experience in SAP CRM IS Utilities (Campaign and service order management)

PROFESSIONAL EXPERIENCE

Confidential, California, USA

SAP ISU CRM Test Consultant

Responsibilities:

  • Configuring Billing master data
  • Worked on Residential Tiered Rate structure, Commercial/Industrial rate structures.
  • Experience in Unmetered services, Smart Meters -Time of Use rates, NET METERING, COGEN.
  • Manual Aggregation of interval data for Rate Calculation Verification & Billing simulation.
  • Experience in creating Move-In/Out, Meter Reading overview, Billing orders.
  • Enhanced service order web UI component - Added custom checks using ORDER SAVE BADI before saving service order.
  • Enhanced ISU CRM standard components for adding custom fields and custom checks.
  • IDOCs Monitoring for BP and Enrollment master data.
  • Worked on Alerts configuration for electric rates enrollments & subscriptions.
  • Configured different profiles in web client. Performed CRM Web UI settings.
  • Configured UI views and assignment blocks as per the business process requirement.
  • Defined work center link groups and logical links for service organization models.
  • Utilized IBase Functions and IC Web Client functions to customize business scenarios.

Confidential, Atlanta, USA

SAP Consultant

Responsibilities:

  • SAP FIORI: Designed and developed UI5 customer order management screen using SAP provided UI5 JavaScript libraries and backend connectivity using REST- JSON model.
  • Developed backend JSON connectivity for transferring sap data to UI5 screens
  • Good knowledge in SAP Net weaver gateway ODATA model.
  • Designed and Developed the Retail Store Material distribution application in Webdynpro ABAP.
  • Developed a UI5 Store Mobile Device Application for Store users to fill the materials in Bay on demand. Backend connectivity using JSON Model Http call.
  • Designed the UI5 front end screen for store users using SAP HTML JavaScript libraries.
  • Implemented BADI on Forecast & Replenishment system for changing Order Proposal Delivery dates that are transferred to ECC as PO’s.
  • Involved as developer in implementing Loyalty Campaign Management module for CRM 7.0
  • CRM 7.0 Enhanced BP Account Credit card entry screen in web UI using BOL and Genil Programming.
  • CRM 7.0 Developed FM for Campaign URL Determination Program.
  • CRM 7.0 Worked on component usage, Z Component creation & Enhancement
  • CRM 7.0 Worked on credit card upload program to update customer BP master data mass change.

Confidential

SAP-ABAP & CRM WebUI Technical Consultant

Responsibilities:

  • Designed/Developed webdynpro UI Screens to create & maintain irrigation gas meters which are used to measure Oil upstream flow.
  • Implemented a Custom BAPI to retrieve the PM work orders and pass it to Third Party System, get the operation confirmations and confirm them in SAP.
  • Enhanced SAP Script for PM Module Work Order Sheet. Introduced new logic to retrieve and display Safety critical equipment from Transaction IW32.
  • Developed a new SAP Script form-based Shop paper for Job Task Planning in PM Module required for Maintenance of Order shop paper documents
  • Enhanced Standard WD component for adding custom fields, hiding standard fields etc.
  • Created OVS help for the custom Webdynpro Component.
  • Supported ALE /IDOCS Data transfer between different stacks of BP Upstream to Downstream.
  • Developed ABAP Webdynpro ALV Report for Oil Shortage report for PP-module. Users use this report to see the oil stock requirements shortage report and use the information to save time when running Oil Requirements Planning.
  • Worked as ABAP Webdynpro Technical Consultant on solution, prototyping and developing of various complex demands in SAP PM Oil & GAS Upstream and Downstream.

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