Sap Isu Crm Test Consultant Resume
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California, UsA
SUMMARY
- 12+ Years of SAP Technical & Functional consulting, SAP Application Development, Functional,Automation Testing expertise in SAP ECC 6.0 (IS Retail,O2C,P2P, IS - Utilities,Oil&Gas), CRM 7.0, Plant Maintenance, Sales & Distribution, Material Management, SAP IS-U (Electricity and Gas -CR&B), SAP - Retail Forecast and Replenishment Systems.
- SAP Certified Associate - Utilities with SAP ERP 6.0.
- SAP-Utilities Test consultant3, Confidential - San Diego Gas & Electricity, California USA.
- SAP CRM Test Consultant2, Confidential - San Diego Gas & Electricity, California USA.
- SAP Retail Techno Functional Consultant Confidential . Atlanta USA.
- SAP ABAP Consultant Confidential Offshore (India).
- SAP Developer Confidential India Private Confidential . Offshore (India).
- Solid Experience in, SAP IS-Utilities, SAP IS-Retail, SAP Hybris Retail Implementation.
TECHNICAL SKILLS
- Hands on experience in ISU Technical and Billing Master data, Process executions like Customer Move-In/Out, Billing, Invoicing.
- Good experience in Device Management procedures. (Technical and Billing installations)
- Solid Experience in Asset management procedures, data migration from legacy to SAP Enterprise HANA DB.
- Hands on experience in creating ISU master data, Meter Reading overview.
- Good experience in Automating SAP Tcodes related to ISU and CRM.
- Good Knowledge in EDM, RTP Billing.
- Solid experience in SAP ISU Business Processes, SAP IS Retail Forecast handling.
- Solid experience in developing SAP Retail Customer order management application using Fiori UI5.
- Extensive development experience for Article search, availability, allocation functionalities for Retail stores.
- Have extensive experience in SAP HANA Data Migration ETL testing.
- Has done extensive consulting in ABAP-RICEF, CRM-Web UI, SAP FIORI UI5, Webdynpro, involving analysis, development, unit testing, UAT and Production Support.
- Expertise in developing consolidated design document and technical specification.
- Experience in Module Pool Programming, User Exits, BADI’s to enhance the functionality of Standard Business applications.
- Thorough knowledge in debugging (classical and new debugger).
- Expertise in OSS Notes Implementation.
- Experience in ALE/IDOCs for Integrating Third Party Systems and SAP Systems
- Experience in Creating logical systems, distribution models, creating filters and RFC destination.
- Experience in SAP CRM IS Utilities (Campaign and service order management)
PROFESSIONAL EXPERIENCE
Confidential, California, USA
SAP ISU CRM Test Consultant
Responsibilities:
- Configuring Billing master data
- Worked on Residential Tiered Rate structure, Commercial/Industrial rate structures.
- Experience in Unmetered services, Smart Meters -Time of Use rates, NET METERING, COGEN.
- Manual Aggregation of interval data for Rate Calculation Verification & Billing simulation.
- Experience in creating Move-In/Out, Meter Reading overview, Billing orders.
- Enhanced service order web UI component - Added custom checks using ORDER SAVE BADI before saving service order.
- Enhanced ISU CRM standard components for adding custom fields and custom checks.
- IDOCs Monitoring for BP and Enrollment master data.
- Worked on Alerts configuration for electric rates enrollments & subscriptions.
- Configured different profiles in web client. Performed CRM Web UI settings.
- Configured UI views and assignment blocks as per the business process requirement.
- Defined work center link groups and logical links for service organization models.
- Utilized IBase Functions and IC Web Client functions to customize business scenarios.
Confidential, Atlanta, USA
SAP Consultant
Responsibilities:
- SAP FIORI: Designed and developed UI5 customer order management screen using SAP provided UI5 JavaScript libraries and backend connectivity using REST- JSON model.
- Developed backend JSON connectivity for transferring sap data to UI5 screens
- Good knowledge in SAP Net weaver gateway ODATA model.
- Designed and Developed the Retail Store Material distribution application in Webdynpro ABAP.
- Developed a UI5 Store Mobile Device Application for Store users to fill the materials in Bay on demand. Backend connectivity using JSON Model Http call.
- Designed the UI5 front end screen for store users using SAP HTML JavaScript libraries.
- Implemented BADI on Forecast & Replenishment system for changing Order Proposal Delivery dates that are transferred to ECC as PO’s.
- Involved as developer in implementing Loyalty Campaign Management module for CRM 7.0
- CRM 7.0 Enhanced BP Account Credit card entry screen in web UI using BOL and Genil Programming.
- CRM 7.0 Developed FM for Campaign URL Determination Program.
- CRM 7.0 Worked on component usage, Z Component creation & Enhancement
- CRM 7.0 Worked on credit card upload program to update customer BP master data mass change.
Confidential
SAP-ABAP & CRM WebUI Technical Consultant
Responsibilities:
- Designed/Developed webdynpro UI Screens to create & maintain irrigation gas meters which are used to measure Oil upstream flow.
- Implemented a Custom BAPI to retrieve the PM work orders and pass it to Third Party System, get the operation confirmations and confirm them in SAP.
- Enhanced SAP Script for PM Module Work Order Sheet. Introduced new logic to retrieve and display Safety critical equipment from Transaction IW32.
- Developed a new SAP Script form-based Shop paper for Job Task Planning in PM Module required for Maintenance of Order shop paper documents
- Enhanced Standard WD component for adding custom fields, hiding standard fields etc.
- Created OVS help for the custom Webdynpro Component.
- Supported ALE /IDOCS Data transfer between different stacks of BP Upstream to Downstream.
- Developed ABAP Webdynpro ALV Report for Oil Shortage report for PP-module. Users use this report to see the oil stock requirements shortage report and use the information to save time when running Oil Requirements Planning.
- Worked as ABAP Webdynpro Technical Consultant on solution, prototyping and developing of various complex demands in SAP PM Oil & GAS Upstream and Downstream.