SUMMARY

• Expertise with Installations, Migrations, Upgrades, Support of latest SAP and HANA Product versions.
• Extensive client facing and project management experience with strong industry knowledge.
• Involved in multiple SAP landscape architectural meetings starting from the design until the decisions being finalized to perform the necessary implementation for the projects.
• Engaged interactions with Architects in vetting the SAP design documents and deployment plans.
• Acted as single point of contact for Customer IT executives on SAP Basis related queries.
• Set up HA/DR solutions in both SAP Production - HANA and non-HANA environments.
• Expertise in HANA Migration and Operations using DMO, SUM, SWMP, SUIM on HPUX, SuSe Linux, Unicode conversions, NZDM Experience in HANA Life Cycle Manager, Licensing, and HANA upgrades, working experience in HANA software patching, Installing HANA studio, Backups and recovery.
• Implementation and Configuration, Maintaining SLT Systems for Replicating data from SAP / Non-SAP sources to SAP HANA using SAP Landscape Transformation (SLT).
• Handle all the ABAP/Java related performance troubleshooting issues and provide the fixes based on the existing ITIL procedures.
• S/4 HANA system setup, configuration, Integration and maintenance of S/4 HANA and Fiori apps.
• Extensive experience in System Refreshes, System copies in Hetero and Homogeneous environments.
• Actively involved and assisted teams in OS DB migrations including Upgrade (DMO runs) from AIX/Oracle to SuSE Linux/HANA, OS migrations from HP UX to AIX for different clients.
• DR build and setup for Production systems using Oracle Dataguard and got involved in DR drill activities.
• ADS configuration, SAPROUTER Configuration, Printers configuration and troubleshooting.
• Support Packages, STMS and Kernel upgrades in complex and distributed environment.
• Extensive Database Refresh Activities using Volume Group Copy and BCV Split copy backup methods.
• Expertise in database upgrade from Oracle 9i to 10g, 10.2.0.2 to 10.2.0.4, 10g to 11g, 11g to 12c including SBP patching.
• Hands on experience on all aspects of SAP Basis Administration including Support Packs / Add-Ons Installation, Kernel Upgrades, System Copy, Spool Administration, Background jobs, System Monitoring, Backup, Performance Tuning and applying SAP Notes, Enhancement Pack Installation and upgrade, Additional Language Pack Installation, Printer Configuration and Administration, Client copies.
• Monitoring of SAP systems using solution manager, hands on experience in configuring Maintenance Optimizer and implementing Support Packages through the Maintenance Optimizer, coordinate Charm related configuration tasks.
• Expertise in planning & execution of daily/weekly/quarterly health checks cutover maintenance in ABAP and JAVA stack systems within the bounds of SOX compliance by analyzing the EWA and providing RCA.
• Performing Database Restore and Recovery, Monitoring and Troubleshooting the Backup problems.
• Worked in implementing third party applications like Winshuttle upgrade, BSI TUBS, Taxware software updates, Advantco PGP component installs etc.
• Adaptable, reliable, very well organized and ability to work in fast paced environment.

PROFESSIONAL EXPERIENCE

Confidential, Houston

SAP BASIS/HANA Analyst

Responsibilities:

• Extensive knowledge in SAP Transport Management/Charm/CTS+ areas and exhibit project/SWI leadership skills while managing and coordinating various teams.
• SPOC for P1 incident calls driving the meetings and coordinating with all the concerned stakeholders and parties following the established ITIL procedures.
• Manage system configurations from HANA Cockpit and monitoring and analyzing performance in SAP HANA Cockpit.
• Perform SAP ECC on DB2 for z/os V12 upgrade to ECC6.0 EHP8 including NetWeaver upgrade.
• Upgrade SAP HANA sidecar systems from HANA 2.0 SPS04 037.02 to 046.00.
• Configure fast restart option to store MAIN data fragments into TMPFS to speed up HANA restarts.
• Design and perform high availability setup in HANA database in a multi-node environment.
• Review the latest Notes, documents and provide the recommendations according to the maintenance revisions related to SAP HANA Tech Club activities.
• Configure SLT pipelines for data replication from SAP source systems and non-SAP system like MSSQL.
• Work on streamlining SLT performance issues using parallel replication to speed up the replication of bigger tables and thereby reducing latency.
• Work on advanced SLT replication settings to modify settings for specific tables like modify target table structures, replication logging and performance options.
• Perform upgrade of SLT ABAP systems from NW 7.4 to NW 7.5.
• Perform SAP HANA database system copies using backint and storage snapshots.
• S/4HANA 1809 on-premise implementation with HANA 2.0 SP03 for new DEV2 environment.
• Perform Upgrade of S4/HANA from 1809 to 1909 version.
• Configure SSO with SAML Authentication(certificate store) between SAP HANA XS Applications and SAP BO BI Platform CMC.
• Design solutions and architectures leveraging various cloud native services like AWS EC2, S3, EBS, LAMBDA, EFS, ELB, VPC, IAM, Data Pipeline etc. for a PoC migration.
• Sound knowledge of User management, Role and Policy creation for EC2, Security groups, S3, cloud watch, EBS etc using IAM.
• Responsible for following client methodology including documentation and stewardship.
• Perform parameter analysis to find out if the system parameters adhere to SAP standard practices.
• Day-to-day support (monitor shared mailbox, send out notifications/communication plans).
• Use standard change management tools to move application changes through a multi-tiered environment.
• Incident management (facilitate incident resolution, work with other EMIT support teams to restore service to SAP systems resulting from unplanned outages).

Environment: S/4 HANA 1809/1909, Business Suit on HANA, SAP Cloud Platform Integration, HANA 1.0 SPS12/2.0 SPS04, ECC ERP6 EhP8, NW 7.4/7.5, Oracle 12.2.0.1/Exadata, DB2 11.5, SolMan 7.5, CTS+, AWS, MS Azure.

Confidential, Milwaukee

SAP Basis Steady State Consultant

Responsibilities:

• SPOC for Steady State support team for all the respective systems including Handovers.
• Installation and configuration of SAP ABAP systems S4HANA, BW4HANA, SolMan, GRC, BPC etc.
• Perform EHP upgrade from SAP CRM 7.0 EhP3 to SAP CRM 7.0 EhP4.
• Responsible for code deployment activities of SAP ABAP and JAVA systems.
• Handle the incident, change tickets and supervise the tickets during the implementation tasks.
• Participate in Weekly Cross application calls with functional teams in customer meetings.
• Prepare the technical task planner and timelines during refresh, SPS upgrades, EhP upgrades with approvals and preparation steps in place.
• Prepare the cutover, communication planners during the quarterly production cutover activities and lead the teams to ensure they implement in accordance with the task timelines.
• Handle configuration and customization changes as and where needed.
• Coordinate round the clock automated Production monitoring & Incident creation.
• On-call Support for P1/P2 incidents based on Service Level Agreement.
• Ensure the team follows the incident, change and problem management policies.
• Proactive approach in production support with regular Early Watch Analysis.
• Periodic Performance & DB growth Analysis for Capacity Planning.
• Quarterly patching window support coordinating resources within Production environment.
• Twice a year DR exercise.
• Test and deploy any new changes/enhancements as part of mini releases.
• Work on batch job failures and maintain related job variants.
• Administer Daily Performance Monitoring of all Production Environments, Maintaining System Health checkups & Monitoring Database Growth, Table space administration, Reorganization of Database, fine tuning Oracle and SAP parameters.
• Consolidate the weekly and monthly BASIS activity task planners.
• Work upon the production related transports including CTS+ and ensure the change compliance measures are followed.
• Assist and prepare the Monthly and quarterly Basis Governance reports.
• Work on any technical assistance and analysis as required within the team during the implementation of project based activities and support tasks.
• Work on the Charm support related tasks within the team.

Environment: S/4 HANA 1709, ECC ERP6 EhP7, CRM 7.0 EhP4, NW 7.4, Oracle 12.1.0.2, SuSE Linux 6.7, HANA SPS12, CTS+.

Confidential

BASIS/HANA Architect (Technical Lead)

Responsibilities:

• Participate in Weekly Cross application calls with Functional team before customer meetings.
• Basis Tech Leads call with all TLs for common updates and reviews.
• Conduct weekly team meetings and provide updates to Application Team members on technical activities (progress in projects, changes planned, etc.....)
• Identify risk in project cross application and help DM to identify and plan mitigations to minimize/reduce risk impact.
• Review all High Severity tickets with L3 team (sev1/sev2) and bring to closure ASAP. Any User Ticket expected to miss SLA should be brought to DMs for immediate discussion.
• Review with L3 and L2 support for fine Tuning Alarm and monitoring tools on weekly basis… OVSD, SAP SPI, DB2 SPI and Solman CCMS alerts.
• Assist in documentation of SOW for new initiatives and RFS.
• Assist DMs in escalation tasks for respective applications, Audit preparations.
• Identify scope of Improvement with periodic reviews from TAC and update DM on Monthly basis.
• Work with development teams and review configuration and customization changes of the jobs/programs, perform testing within the teams.
• Work with different teams during the regression and stress testing phases during the periodic drills and releases.

Environment: ERP 6 EhP6 SPS 7, Sol Man NW 702 SPS 4, Oracle 11.2.0.4, HPUX 11.31, SLES SP1, CTS+.