Test Analyst Resume Houston, TX - Hire IT People

SUMMARY

I am an organized, creative and efficient Payroll Time & Labor Analyst with over 15 years. My goal is to find an organization that will allow me to utilize my skills and experience.

TECHNICAL SKILLS

AR/AP, GFS Billing
Advanced MS Office Suite knowledge; Visio
Lotus
QuickBooks expert, Sync
SAP ERP/FICO, SAP MM, SAP HRM
Workday Community
Orion, PeopleSoft
Payroll - Workday, Peoplesoft, Kronos, Paychex, Report Express, ADP, Oracle,
Compensation and benefits iCims
HRIS
Report analysis
SharePoint
Meeting Minutes/One Note
Schedule management
Project planning; Project management
Report development
Filing and data archiving
Concur; Amex Business Travel
Service Now (Cloud Based Ticket System)
Zendesk (Cloud based Ticket System) Salesforce

PROFESSIONAL EXPERIENCE

Test Analyst

Confidential - Houston, TX

Responsibilities:

Implement Workday from SAP
Identify solutions and opportunities to meet emerging HR/business priorities and requirements.
Assist in the development, testing configuration, and implementation of new projects, enhancements, and interfaces.
Perform full system regression testing for Workday updates to ensure security access and business processes are functioning as expected.
Create and execute end-to-end test plans while providing test results to appropriate resources within each functional area.
Develop documentation for new business processes, including updates to existing documentation based on enhancements made to existing processes and procedures.
Provide analytical support for payroll improvements, enhancements, and new applications in the Workday system.
Troubleshoot and perform root cause analysis to resolve recurring issues.
Ensures data is secure, accurate and timely through audits, processing and reporting.
Workday report writing to support work tasks.
I have a solid knowledge of and experience with Workday Studio, Cloud Connect, EIB, iLoad, XML, XSLT, ETL, and Web Services Knowledge of HR payroll processes essential Strong analytical, troubleshooting and problem resolution skills.
Oversight and delivery of Workday technical system activities - business process configuration; security fundamentals, calculated fields, report writer, integrations, EIBs and Workday Studio
Prepares and evaluate change requests, ensures milestone sign-offs, identifies risk and mitigation strategies
Create and maintain effective operating processes

Workday Payroll/HCM SME

Confidential

Responsibilities:

Implement Workday from SAP
Identify solutions and opportunities to meet emerging HR/business priorities and requirements.
Assist in the development, testing configuration, and implementation of new projects, enhancements, and interfaces.
Perform full system regression testing for Workday updates to ensure security access and business processes are functioning as expected.
Create and execute end-to-end test plans while providing test results to appropriate resources within each functional area.
Develop documentation for new business processes, including updates to existing documentation based on enhancements made to existing processes and procedures.
Provide analytical support for payroll improvements, enhancements, and new applications in the Workday system.
Troubleshoot and perform root cause analysis to resolve recurring issues.
Ensures data is secure, accurate and timely through audits, processing and reporting.
Workday report writing to support work tasks.

Payroll Analyst

Confidential

Responsibilities:

Process weekly and bi-weekly on-cycle, off-cycle, and same day payrolls to ensure timely and accurate payment to all associate . Multi State including CA, TX, NY, and Canada.
Prepare payroll statistical and operational reports as needed
Provide information to departmental management for reporting and prepare materials for internal and external auditors
Research, analyze and resolve problems or questions presented by associates, leadership, and/or other functional area partners using knowledge of entire payroll functions.
Make escalated judgment decisions and provide resolution as dictated by Company policies.
Monitor tickets daily to ensure service level agreements and high client satisfaction levels are being met
Manage the timely resolution of customer issues including handling customer escalations, perform and document Root Cause Analysis and implement remedial procedures to close gaps identified
Frequent direct customer contact - initiate and maintain client relationships
Create and maintain Standard Operating Procedures for the managed payroll and garnishment specialist
Attend scheduled weekly, monthly and quarterly client calls and new client transition introduction meeting calls
Assist with configuration of pay components and reports necessary for use by the client
Work directly with clients to identify/resolve all issues related to Payroll Processing
Work on special projects as assigned by the Director of Managed Payroll

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Test Analyst Resume

Houston, TX

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