SUMMARY

• Over 13.5 years of experience in TWS Administration and Automic scheduling, involved in creating and Scheduling SAP, Unix and Windows Batch jobs for large environment of Confidential and Confidential . Worked on TWS 8.3, 8.4, 8.5, 8.6, 9.1, 9.2, 9.4 and 9.5 installation, up - gradation in AIX, Solaris, Linux and windows servers. Automic v11 and v12 - scheduling and administration.

TECHNICAL SKILLS

Application: Confidential Tivoli Work Scheduler, SAP, Automic, Autosys, Control M.

OS: AIX, Linux, Windows, Sun OS

PROFESSIONAL EXPERIENCE

Confidential

Technical Application Support

Responsibilities:

• Experience in Scheduling the jobs for APO Chain (Demand & Planning and Demand & and supply Planning) using Tivoli Tool.
• Have created jobs for UNIX, Windows server and SAP jobs with help of R/3 batch connectivity, parameters, users, resources and calendars in database across Globe.
• Maintaining Batch jobs for different SAP Business areas like HR, Finance, Demand and Supply planning, Customer support, Generating Demand, Procure to Pay, Material Handling etc.
• Ensuring SAP program and variants are available on SAP Boxes before creating jobs in TWS.
• Create and execute the jobs in regression environment before scheduling the jobs on Pre-prod and Prod environment.
• Trouble shooting all TWS job failing and file system issue with help of tickets.
• Involved in HADR migration for client server and done TWS HADR migration for 4 client server.
• Develop production schedules to meet customer requirements and operational guidelines.
• Ensure the daily, weekly and monthly production schedules and tasks are completed accurately and timely without any issues
• Handling clients and to keep market updated about Batch job processing.
• Planning for outages on Production machines by coordinating directly with the market and alternatively schedule jobs to execute in advance or postpone job execution as requested by the market.
• Good understanding of TEC log file adapter and TEC rule writing.
• Performing Up gradation to higher version. Latest version upgraded in our systems was 8.6

Confidential

Responsibilities:

• Extensive working experience in analyzing reason for job failures, JIL scripting, handling user queries on Autosys.
• Experience in handling different user queries on Autosys.
• Support users in creating an Autosys job, monitor approximately thousands jobs and escalate all the alerts with in SLA.
• Experience in working with Autosys Admin team to resolve latency issues in Autosys by checking Event Processer logs.

Confidential

Technical Application Support

Responsibilities:

• Have good experience in Maintanence activity of TWS.
• Done TWS installation on UNIX & Windows Stand Alone, UNIX oracle Cluster, and Windows Exchange Cluster.
• Worked on failover and failback activities.
• Have good experience in troubleshooting installations.
• Automating tasks using Shell scripting.
• Worked on complex scheduling having complex dependencies through CLI.
• Worked as SME for all TWS accounts like Marathon oil, Horizon, ABCR, KPMG, Celestica, Kaizer, GMAC etc.
• Done BDM installation.

Confidential

Technical Application Support

Responsibilities:

• Done TWS installation on UNIX stand alone, Windows Stand Alone TWS (8.5), UNIX oracle Cluster, Linux (8.4) and Windows Exchange Cluster.
• Configuring rules for automated alerts in HPSM.
• Troubleshooting issues with message file size increase, message file server crashes, processes down alerts on Wintel/AIX servers, R3batch connectivity issues in SAP, JNEXT plan failure/delay issues.
• Architect the new TWS environment.
• Migrate environment to cloud.
• Ensure overall quality deliverables and timely development of automation projects as per project deadlines.
• Handle escalations related job processing on TWS environment, and work with client and end user to remediate the situation.
• Co-ordinate with respective stake holders to identify the areas for automation and implementing those automations using the TWS tool.
• Manage and track cloud computing projects, the AIX farm migration project, and SAP HANA cloud integration data service.
• Participate in TWS product design reviews to give valuable input in developing the tool to support client.
• Manage the transition phase of transferring the functional, technical, and procedural knowledge to our maintenance and support organization.
• Develop automation for repetitive tasks, work with the client and SAP partners to create plugins that support SAP HANA jobs.
• Participate in meetings with TWS architects and provide suggestions for improving the tools and help them in creating plugins for external tools.
• Redesign existing TWS architecture to new technology.
• Install new TWS Master Domain Manager/Backup MDM/DM/FTA.
• Install new “TWS for Applications” (TWS4APPS) product.
• Configure E2E TWS and TWS4APPS.
• Configure Tivoli Dynamic Workload Broker (TDWB) and agents.
• Apply fix packs for all TWS and related products.
• Migrate TWS versions when new packages are available.
• Troubleshoot TWS application issues.
• Troubleshoot failed jobs.
• Provide on call support during off hours and on weekends.
• Assist users in understanding TWS architecture and helping them in meeting their requirements.
• Mentor team members in TWS design, as well as analysis activities.
• Assist in the training and orientation of other staff and end users.
• Active member of Build and test team and working closely with Rome laboratory team for new version creation and testing.