ERP Architect Resume

SUMMARY

An effective listener with strong interpersonal and both written and oral communication skills, conducive to identifying risks, and troubleshooting/resolving issues. Creative thinker and strategist recognized as a key contributor to company’s goals and objectives.

PROFESSIONAL EXPERIENCE

Confidential

ERP Architect

Responsibilities:

Manage maintenance plan, assist with system upgrades and patching, with specific focus on security impact; conduct related testing that includes development and oversight of test plans for security enhancements.
Manage and perform daily duties to include investigate/resolve technical SAP errors, start - up/shutdown of SAP instances.
Supervise vendors daily both onsite and remotely to ensure all daily maintenance, and project tasks are completed successfully and on time.
Coordinate and supervise activities between the business, operations, and the technical areas throughout the entire SAP project lifecycle.
Lead change management ensuring all transports moved into production maintain system integrity.
Lead compliance committee to ensure security policies, procedures, and IT controls in place.
Develop the scope and statement of work for each project.
Configure and conduct system audit for SAP licensing purposes and monthly metrics.
Perform Gap Analysis and identify solutions to maintain service ticket resolution within the SLA.
Schedule staff to perform monitoring duties to include system logs, excessive swapping, critical job status, long running failed jobs, database alert logs, spool jobs status, database locks, resource monitoring, update processes, TMS, CCMS alerts, process overview, pending locks, refreshes.
Contribute expertise and experiences on SAP security architecture to support project rollouts, restructuring and best practices; Contribute and define overall SAP security model for existing and future application implementations.
Participated in full project life cycle tasks to include analysis project planning, designing, configuration, quality assurance, testing, Go-Live, and end user training. Completed 6 End to End implementations as well as 4 Upgrade/Support projects.
Participated in implementation of S/4 Hana Cloud, SuccessFactors Employee Central, Ariba, Concur, SAP Analytics, MDG, Kronos, BenefitFocus, Microsoft Azure, LeanIX tool, OnBase Document .Management, Disaster Recovery, Work Manager SMP3.0, Prime Budgeting Formulation 8.0., Solman 7.2 upgrade, ECC6 EHP6 upgrade, NetWeaver 7.3 upgrade, BSI Tax Factory11.0 upgrade, EPI tools.

Confidential

Technology Specilaist

Responsibilities:

Managed technical documentation for standard operating procedures.
Trained personnel on hardware, software, email, and other technical related data.
Configuring and implementing wireless routers, wired routers, and assist with switches.
Established processes for Windows XP, Window 7, and Apple troubleshooting.
Designed and managed software and hardware inventory process.
Performed Hardware/Software installation, implementation, and administration.
Addressed network troubleshooting, diagnosing, fixing, and documenting problems with the machines.
Enhanced Active Directory administration
Monitored server backups, disk space, disaster recovery.

Confidential

Postal Supervisor

Responsibilities:

Managed operation of processes, procedures, and OSM equipment, and observes operation to detect error or failures.
Managed nightly deposit of large sums of money.
Supported hire-to-fire process to include interviewing, hiring, appraising performance, rewarding, disciplining, and addressing complaints/solving problems.
Trained employees and ensures all assigned employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
Participated in record keeping of work hours, mail volume, accident, and injury occurrences as well as personnel time and attendance.
Insured OSHA regulations were met as well as in house audits were completed.
Formulated and executed marketing sales and services of the Postal Service.
Coordinated the mail flow on the production floor by assigning workers and assessing volumes and type of mail based on current staffing levels to meet postal deadlines.
Contributed to completing required USPS and internal reports, job costing reports and application of all USPS postal regulations.
Recommended changes in programs, routines, increasing efficiency of equipment use, working conditions, quality control standards to improve operating efficiency and motivation of employees.

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