SUMMARY:

• Senior SAP Project/Program Manager with 20+ years of industry experience (high tech, life science, logistics, forestry, pharmaceutical, medical devices), experienced in sales & distribution, supply chain (procurement, planning, inventory management), logistics, and manufacturing solutions
• Experience with SDLC methodology in a GxP and regulated environment
• Lead the design and implementation of business solutions in support of Drug Supply Chain Security Act batch track & trace, unit level serialization with aggregation
• Strong organizational, planning & management skills with team size of 30+ subordinates
• Flexible and adaptable; work experience in multiple regions: North America, Europe, Asia
• Strong hands - on experience with various development tools on multiple infrastructure platforms
• Strong problem solving skills
• Multilingual: English, Mandarin, Cantonese, Malay
• 20+ years SAP ERP systems experience
• 15+ years project management experience
• 10+ years project implementation in a GxP and regulated environment
• 10+ years SAP-centric solutions architecture experience
• 3+ years’ experience in SAP configuration and development
• 5+ years’ experience implementing cloud-based solutions

TECHNICAL SKILLS:

SAP knowledge: S4/Hana, SD, MM, SRM, PP, IM, WM, EWM, PM, PS, QM, SM, ALE/IDOC, ABAP, ChaRM, PO/PI

Development experience: C/C++, UNIX, Informix 4GL, Pascal, COBOL, DBASE

OS Experience: HP-UX, Sun OS, SCO UNIX, DOS, Windows, MPE, IBM S/36

EXPERIENCE:

SAP Program Manager

Confidential, Waltham, MA

Responsibilities:

• Provide project management leadership; meet and coordinate with project stakeholders to clarify requirements, scope and technology feasibility.
• Review and update project plans to ensure successful implementation, including key activities and appropriate availability of internal resources and third parties/vendors for the flawless execution of project.
• Use appropriate verification techniques to track and measure project performance.
• Provide functional/technical leadership to Inventory Management and EWM workstreams - plan and lead testing of solutions, develop/update business process flows, test scenarios/scripts, and support documentation. Train users for all sites.
• Business lead for inventory & warehouse management, with heavy interactions with other functional areas including sales, finance, manufacturing, and quality management. Update to-be process flows to fit business requirements.
• Plan and execute sprint testing in collaboration with EWM consultant and key end-users.
• Test entire EWM solution to ensure it meets business requirements.
• Develop test scripts for all test phases.
• Develop and update end-user support and documentation.
• Plan and conduct all end-user .

Project Manager

Confidential, Sunnyvale, CA

Responsibilities:

• Enable the sales & distribution of products and services to China and Hong Kong through the extension of SAP ERP and other related applications
• Plan and facilitate workshops/meetings between US team and China users. Track and manage action items, facilitate meetings for resolution and closure. Provide Chinese→English (and vice versa) translations as required.
• Develop and maintain project schedule and detail plan. Track progress and update plan accordingly. Identify and maintain risks/issues and highlight to management as necessary.
• Work closely with validation lead to ensure GxP compliance. Lead the review and update of validation documents (with business leads and validation teams).
• Lead business team in the preparation of Standard Operating Procedure (SOP), Department Operating Procedure (DOP), Work Instructions (WI), and material.
• Lead the planning and preparation of testing and, involving business & IT teams, and China users.

Project Manager

Confidential, Philadelphia, PA

Responsibilities:

• Implementation of a new COTS ERP (MS Dynamics NAV) system; scope includes procurement, supply chain, inventory management, quality, and manufacturing
• Microsoft Dynamics NAV with ProBatch Add-on (GMP, manufacturing)
• Implementation of a digital document repository system for corporate legal teams
• Create and establish baseline templates for PMO (project management office). Review and update business applications roadmap with key business leads.
• Develop business case for ERP implementation. Establish project charter, identify business sponsors and secure approval for scope, schedule, and budget. Establish tools to track project financials. Publish change management process and establish regular updates and reviews with sponsors.
• Working with sponsors and vendors, establish and agree on roles & responsibility of each partner in the project.
• Review SOW from vendors, work with legal department to ensure compliance with company policies.
• In corporate project activities from vendors into overall project plan. Monitor progress and adjust schedules as necessary.
• Develop strategy and detail plan to establish system landscape (DEV, TEST, QA, Production) and infrastructure required for GxP compliance.
• Work with external vendors to establish detail project tasks and schedule.
• Plan and co-ordinate kickoff meetings, requirements and design workshops, in collaboration with key implementation partner.
• Oversee, guide and influence partner in the development of overall solution.
• Develop test strategy, test plans, and participate in testing. Provide overall leadership in issue analysis and resolution.
• Lead the development of material in preparation for UAT (user acceptance testing) and end-user .

Project Manager/Solutions Architect

Confidential, Hayward, CA

SAP Modules: SD/WM/IM/QM/MDE/idoc/EDI/ChaRM/PI

Responsibilities:

• Lead the implementation of lot tracking & serialization solution involving SAP, rfXcel rTS (cloud based track & trace), Optel (packaging lines), and external packaging systems
• Responsible for supplier performance management, business & IT team management. Work with system supplier in the preparation and execution of MSA and SOW. Conceptualize and design the end-to-end solution. Lead requirements and design workshop.
• Organize, manage, and participate in testing of solution throughout the various testing cycles.
• Work closely with validation team to ensure continuous GxP compliance.
• Author and update CSV protocols as required. responsible for all systems deliverables, working under the direction of a program manager. Responsible for supplier management and performance.
• Work with system supplier in the preparation and execution of MSA and SOW. Responsible for identification and management of all IT resources globally (US & Taiwan).
• Lead the design of end-to-end solution, including interfaces to packaging lines and CMO/CPO. Participate in the design of 2D barcodes on labels and custom reports.
• Organize, manage, and participate in testing & troubleshooting of solution throughout the various testing cycles.
• Work closely with validation team to ensure continuous GxP compliance. Lead the preparation and execution of IQ protocols.
• Develop tools for performance testing, simulating interactions between packaging lines and SIMS (serialization information management system). Lead and develop strategy for testing with CMO/CPO as part of the onboarding process.
• Lead cutover planning and post-production issue resolution
• Lead the global implementation of ChaRM for managing SAP change requests in a FDA regulated environment
• Lead the overall preparation and execution of RFP. Provide overall project management leadership and act as de-facto solution architect as required.
• Create templates for project portfolio and establish controls for project review.
• Establish change management cadence with senior management to discuss and review project progress.
• Lead SOW development with vendors and on-boarding of external resources.
• Assume overall responsibility of project financials, and track project spend.
• Identify and secure project resources (cross-functional teams).
• Manage project team performance (internal & external resources), coach and mentor as necessary.
• Plan and conduct requirements & design review workshops.
• Develop and manage detail project plans with realistic resource assignments.
• Develop test strategies, detail test plans, and participate in various stages of testing.
• Provide overall leadership for cutover planning and execution.
• Working with QA, integrate CSV activities into overall project plan.
• Review and ensure continual compliance with GxP requirements. Review and author CSV documents as required.

SAP Consultant/Project Manager

Confidential

SAP Modules: MM/PP/SD/IM/FICO/ALE/IDOC/HR

Responsibilities:

• Conduct detail analysis of existing operations, and develop recommendations for business improvements in areas of inventory levels, warehouse pick accuracies, and annual physical count.
• Develop SAP Order-to-Cash (OTC) prototype demonstrating customer order fulfillment involving multiple branches/entities.
• Lead the executive team in the preparation of an RFP for a Canada-wide re-implementation of SAP.

SAP Project Manager

Confidential

SAP Modules: MM/IM/PM/PS

Responsibilities:

• Provide overall project management leadership to business in preparation for migration to SAP. As an advocate for the client, establish and manage communication plans between senior management, core team and Indonesian implementation team. Establish and publish change management process. Develop detail plans to address anticipated changes.
• Validate and confirm scope; lead development and documentation of cross-functional processes. Identify and address gaps in scope, schedule, and resources with management. Develop detail project plan for testing and end-user .
• Identify inventory of data requiring migration. Establish strategies for data extraction, cleansing, and loading; defined and validated data transformation rules with business owners and IT team. Identify, select, interview and hire data migration analyst for the project; coach and mentor analyst. Develop templates, programs, and scripts for data cleansing and transformation. Develop mock conversion plans, test conversion templates before go-live.
• Develop detail cutover plan, establish and manage post go-live command-center. Manage post-production issues and drive resolution with core team and business community.