SUMMARY:

• Eighteen years of overall experience in IT with over 15 years’ experience in SAP S/4 HANA IS - U (DM with AMI and EDM, IDEx, CRM/CS) Modules SAP C4C -Sales and Services 1901 ( Certified and experienced in C4C for Utilities) and ECC SAP (MM/ WM).
• Solution Owner for developing an SAP IS-U rapid deployment tools/ accelerator was comprising an implementation of SAP Model Company for the Utility industry. Owned the complete life cycle of the tool realization, including use cases, design, end-to-end development, obtained certification from SAP, and deployment at client sites. Sound understanding of SAP Architecture, ISU/CRM application interplay, and data model.
• Providing SAP Smart Metering / Smart Grid consulting and Subject Matter Expertise to Utility Clients. Involved in day-to-day tasks such as requirement gathering, analysis, and design, configuration and implementation, program management, etc.
• Appropriately manage and collaborate with customers/stakeholders (internal, external/third party) to identify their business objectives and problems with user stories.
• Enthusiastically mesh cross-functional teams-from requirements, development, delivery, release, business, and sale- team managers and members to ensure the product meets the customers’ needs and the organization's financial objectives.
• Credibly represent and build collateral (documents, reports, and presentations) to market the necessary product messaging, and support sales presentations and demonstrations for content and branding during product launches—demonstration of the ability to provide product ownership and subject matter expertise.
• Dynamically articulate requirements, goals, and milestones for the creation and maintenance of product roadmaps.
• Present dashboards on key performance indicators (KPIs), project progress, and other ad hoc requests for reports.
• Collaboratively assist leadership in managing project aspects, including cost reporting, cost, schedule, scope, and risk for crucial work streams in an agile or waterfall software development landscape.

TECHNICAL SKILLS

• SAP CR&B, CRM, and C4C, SAP S/4 HANA: Device Management, Retail Access (IDE &IDEx), AMI Solution Integration within SAP S/4 Hana - MDMS-Head-End System for -Master Data Synchronization (during Provisioning, Meter installation, Removal, Replacement), Meter Reading and Billing determinates request and response services Remote Switch Services, Event Management integration with BRFPlus and Service Order Management), BRFplus Application to build the custom solution for AMI functionalities ( Remote Disconnection and Reconnection, Event Management) and DM Core Functionalities for Device Installation, Remove, Replace, Modification, ISU Billing Master data design for Demand Response Programs( CPP /PTR Billing), Set-up and configure SAP Cloud 4 Customer for Utility contact center, Customer Service and CRM Front Office Configuration/integration for Contract Management, Order Management, Master Data Synchronization through MDT.
• MDMS: eMeter (EnergyIP), IEE9.0 ( Itron).
• SAP ISU-Device Management: Metering Technology, Meter Reading, Meter Installations and Replacements, Complete Device Management design, and Configurations (Including Device Category, Register Group, Device Installation, Device Procurement, Serial Number Management, Device Grouping), as per the client requirements, Maintain Schedule Master Data (Portions, MRU), and Consumption Data Collection and follow up process (Meter Read Validations, Corrections, Building the BRFplus Applications for the Device Installation, Replacement and Removal functionalities and integration with work management functionalities.
• AMI Solution Design and Integration with existing SAP ISU CRB Platform: Smart Meter Procurement and inspection (ISU Integration with MM and QM) for updating the ESN and AMI characteristics from the meter vendor, AMI System Provisioning: -Smart Meter deployment and rollout (ISU Integration with PS/PM/WM), AMI Cutover: - AMI Meter activation (ISU Integration with MDMS System, Head End System and PM/WM and activation of the AMI functionalities in SAP ISU), Activation of AMI Meter functionalities for Remote Disconnection and Reconnection, Remote Reads for Register billing and TOU billing, Event Management, and integration with third-party systems for customer experience enhancement (Pay-Go, Customer Select Due Date, Customer Portal Integration)
• SAP ISU CRB Solution design and integration with existing AMI environment (Customer with existing AMI implementing the SAP S/4 Hana with CR&B: Design Data migration activity., Identify and design the required AMI functionalities and integrate with SAP CR&B, Activation of AMI Capabilities for Remote Disconnection and Reconnection, Remote Reads for Register billing and TOU billing, Event Management, and integration with third-party systems for customer experience enhancement (Pay-Go, Customer Select Due Date, Customer Portal Integration)

PROFESSIONAL EXPERIENCE

Confidential, CA

SAP ISU AMI Consultant

Responsibilities:

• Leading SAP ISU-AMI Module
• Preparing the AMI business cases for workshop discussions
• Requirement Gathering - Building the Requirement Traceability Matrix and identifying the gaps.
• Delivering Business Process Documents for SAP ISU-AMI Process ( Installations and Removal / Replacement Process and Integration with SAP IS-U Service Order Management, SAP ISU-Device Management, Integration with MDMS -IEE-ISAIM for Meter Reading, Master Data Synchronization, for Remote Service Switch)
• SAP ISU-AMI Process related to Device Install, Removal, Replace Process Design through BRFPlus application
• IEE ISAIM -SAP ISU AMI Solution Design (End to End Solution Design for All AMI Functionalities by using the standard IEE-ISAIM services)
• SAP ISU-AMI functionalities for SCE Remote Service Switch Process Design (Remote Disconnection and Reconnection), through BRFPlus application
• SAP ISU System Configuration for AMI functionalities
• FRICEFW developments
• FUT, ITC test scripts developments

Confidential

SAP ISU AMI Consultant

Responsibilities:

• Leading Smart Energy Work Shops
• AMI Solution Design (including the SAP ISU DM Integration with IEE-MDMS ISAIM for Meter reading, Data Synchronization,)
• ISU AMI Remote Disconnection and Reconnection Process Design and Implementation (Integration with SAP ISU-CS and SAP ISU AMI)
• Identified Functional Specification Building and Testing.
• Gas AMR Solution design (DM integration for AMR with IEE)
• Enrollment Center for Customer Programs and Products
• Prepay Solution design and implementation (Integration Pay-go with SAP ISU(DM, FICA, Billing and Invoicing, CRM) and MDMS Systems.

Confidential

SAP ISU Device Management and IDEx Consultant

Responsibilities:

• Involving Device Management and IDEx Developments
• Cutover Activities
• End-User Training.
• Design of Interfaces with other legacy systems and SAP
• WRICEF Inventory Development
• Fixing the Issues, UAT

Confidential

SAP ISU Solution Architecture

Responsibilities:

• CR&B Solution Design for Confidential business Process
• Data Model Design
• SOW finalization.
• Application Architecture Design
• WRICEF Inventory Development
• Leading the Process and Business Work Shops
• Permit Process End-to-End Integration design.
• End-to-End AMI design with Meter Sense (MDMS System)

Confidential

SAP ISU Solution Architect and Device Management

Responsibilities:

• CR&B Solution Design
• Data Model Design for MUD Business
• Design of Interfaces with MDM
• Application Architecture Design
• BluePrint Workshop Design

Confidential

SAP IS-U Device Management Consultant

Responsibilities:

• Analysis of issues/ Problems and providing end to end support to Business for SAP IS-U Device Management, during Post go-live support.
• Summary of issues/ Problems and providing period to complete support to Business for SAP IS-U Device Management Module.
• Understanding the new requirements and provide a solution to these new requirements through standard configuration or developments.
• Working on Developments/ CR’s /RFS.
• Interface design for Itron MVRS and MV90 System
• Interface Development with OMS System
• Integration of Work Management and Meter Shop.

Confidential

Confidential Solution Owner

Responsibilities:

• CRB End-to-end Solution Design and development
• Demo Preparations for Clients
• Proposal writings
• Confidential Interface design (Redwood, Open text, MDMS, Itron)
• Solution Certification from the SAP
• Design Confidential Integration with CoS(Customer online Solution).

Confidential

SAP IS-U Solution Designer

Responsibilities:

• Preparation of Impact analysis on CRB Solution
• Development of Technical Solution for Smart Metering.
• Involving in Designing the MDMS Solution
• Participating in Designing the Application and Technical Architecture document.
• Conducting End-to-End Business Workshops.
• End-to End AMI Testing.

Confidential

IS-U Metering Consultant ( Offshore and Onsite)

Responsibilities:

• Analysis of issues/ Problems and providing end to end support to Business for SAP IS-U Device Management and Transfers ( IDE, EDM Functionalities) Module.
• Summary of issues/ Problems and providing end to end support to Business for SAP IS-U Device Management Module.
• Understanding the new requirements and provide a solution to these new requirements through standard configuration or developments.
• Working on Developments/ CR’s /RFS.
• Attending the Change Management, Release Management Meetings.

Confidential

Team Member (Warehouse Management)

Responsibilities:

• Analysis of day-to-day tickets
• Interaction with the end-user and providing support for SAP MM/WM Module.
• Resolve the problem and help tickets originating in my module.
• Communicated status, issues and impacts with the team, team leadership, and client
• Regression Testing of WM Scripts from Offshore
• Perform Configuration work for MH /MM Stream.
• Creation and usage of automated tools like LSMW, CATT, and Load Runner, for data uploading.
• Quality checking of Configuration Buckets
• To provide Off-hour Support to the MH/MM Process area.

Confidential

Team Member (Material Management)

Responsibilities:

• Effective communication with the Client to ensure a smooth go-live and, subsequently, stable post-go-live support.
• Master Data Upload ( Material Master and Vendor Master ) and Stock Upload using tools like CATT & LSMW
• Interacting with the Client and providing knowledge transfer about pricing procedure, condition records, and account determination
• End-User training in the areas of Purchasing Function, Inventory Management, Account Determination, Invoice Verification, Service Contracts, and Physical Inventory.
• Understanding of Business Process Documents & Business Process Procedures
• Preparation of Test Scripts & Test Cases
• Unit testing, Functional testing, Integration testing, and Regression testing across entire Business Scenarios.
• Preparation of Functional Specifications.