SUMMARY:

• Functionally and technically talented, results oriented SAP Program and Project Manager and Solution Manager Professional.
• Excellent work ethic, consistently recognized for success in delivering projects, optimizing processes, and procedures to streamline corporate Change and Release Management operations, increase revenues, and enhance performance and efficiencies.
• Leverage expertise in management of IT solutions and operations to provide project deliverables on - time and wifin budget.
• Equally TEMPeffective working individually or leading cross-functional organizational teams. Strategic thinker wif equal emphasis on tactical execution and common-sense problem-solving to deliver operational improvements and production/service enhancements.

PROFESSIONAL EXPERIENCE:

Confidential, Milwaukee, WI

SR SAP Consultant

Responsibilities:

• Senior technical project /delivery and Release manager. subject matter expertise in Release /change Management. Consulted on new release processes for teh JCI Power Solutions SAP implementation / business transformation roll-out.
• Oversight for planning, assessing, execution of releases delivered through teh SDLC including projects, maintenance, and emergency changes.
• Performed assessment of readiness for a release, designed a status/resolution plan for critical issues and communication to stakeholders.
• Facilitated meetings wif all client facing business and technical team members to ensure company's ITIL and change management and escalation processes were adhered to and appropriately utilized, ensured software problems were TEMPeffectively managed to resolution including risk mitigation strategy and release contingency plans.
• Ensured all changes related to a release have been properly identified, authorized and approved, entered into teh change system, and were properly resolved. Ensured teh understanding of teh efficiency and TEMPeffectiveness of teh release management process to all effected teams and stakeholders

Confidential, Charlotte, NC

SR Consultant

Responsibilities:

• Managed teh SAP GL D Confidential Entry and workflow management tool project from requirements gathering thru teh development, testing and successful deployment and integration. dis tool forms teh base platform for continued migration of business processes and general ledger conversions.
• Managed estimation and budget tracking process throughout multiple teams for each project
• Worked wif 3rd party vendors in teh development, testing and deployment of sound solutions
• Monthly reforecast and budget control
• Mitigated Risks and Issue Resolution
• Managed multiple parallel projects from Define through Control
• Provided daily direction, motivation, and support to development teams, business and vendor, support teams
• Planned for project contingencies and anticipated variations dat may effect resources, implementation, as well as revenue recognition.

Confidential

PRINCIPAL SAP CONSULTANT

Responsibilities:

• Developed and Managed teh extraction and migration of SAP Document Management strategy and files in support of teh Nortel Divestitures projects.
• Extracted over 400 thousand documents images and workflow form IXOS GL tool Segregated by divestiture company. Not an easy task - having to reverse engineer teh process and developing teh extraction method and delivery - maintain teh virtual link to teh original SAP FI documents.
• Conducted Requirement gathering session to define teh project Scope and contract SOW
• Managed estimation and budget tracking process throughout multiple teams
• Monthly reforecast and budget control
• Mitigated Risks and Issue Resolution
• Provided daily direction, motivation, and support to development, business and vendor, support teams
• Planned for project contingencies and anticipated variations dat may effect resources, implementation, as well as revenue recognition.

Confidential, Raleigh NC

Business Systems/Support Analyst/Logistics & Supply Chain Applications manager

Responsibilities:

• Successfully managed and delivered multiple SAP projects on multiple Supply chain /distribution, logistics, warehouse management, packages and systems integration projects. Including Order to Cash and Most recently GTS - Global Trade Services
• Configured, Tested and implemented SAP Warehouse Management module and integrated teh Raleigh Systems House 3rd Party Logistics Vendor WHMS system wif SAP, Streamling and optimizing teh supply chain and OTC processs.
• Established / developed, maintained and configured all SAP Security roles authorizations across multiple domains and Modules SD, PP, Logistics Execution system (LES) including Warehouse Management (WM), IXOS, SAP HCM, SAP EBP, HRE/HCM, BI and BW, GTS modules ensuring and maintaining SOD and SOX compliance. Developed and deployed all Security roles associated wif Nortel’s divestment.
• Led SAP security team to identify and remediate all security risks (SOD and SOX related) to financial systems and reporting. Configured and Implemented VIRSA / GRC company wide for SOD / SOX compliance.
• Managed end-user access, and developed security roles to SAP applications, reviewed security assignments and administrative access for roles and super-users, and monitored 10,000+ accounts.
• Evaluated potential SOX tools. Developed a self assessment process which enabled Nortel executives to sign-off on SOX readiness - a compliance requirement to avoid million(s) dollar fines. Achieved SOX compliance every year for five years.
• Directed all aspects of teh project lifecycle for teh implementation and deployment of i2 Technologies Advanced Planning Solutions software suite for Raleigh System House wif a planned global deployment to improve SC management practices.

Confidential, High Point, NC

Business System Development and Implementation Project Manager

Responsibilities:

• Selected to provide technical, functional, and operational management for five operating departments wif warehouse, production, and manufacturing site implementation and startup operations.
• Performed technical support for systems development and process automation solutions for manufacturing, distribution, transportation, and environmental management. Analyze and develop business systems and process solutions.
• Partnered wif developers and programmers to ensure all system Change Management issues, enhancements, and implementations were completed on time and under budget.
• Created and introduced new reports and reporting correction enhancements for system users and managers. Oversaw multiple programs to ensure for operating departments on system applications, and provided technical support. Directed all aspects of an Inventory Management and Customer Support Division operations wif 48 staff members in three departments.
• Provided customer service support for areas of order fulfillment, inventory management, and transportation. Managed clients and customers wif timely processing and shipping of daily material orders wif 2.5 million pieces of end-item inventory in 22 warehouses nationwide.
• Orchestrated teh development, implementation, test plans, and schedules to maintain 98% availability of teh Central Management Reporting System.
• Assisted in teh development of an automated Web-based USPS Online Mail Distribution Equipment Ordering system and integration wif teh back end ERP (Baan) system. dis project resulted in teh increase of order accuracy, and inventory availability and management countrywide.
• Developed and integrated a Change Management process dat streamlined reporting and resolution of issues wif teh On Line (Web-based) Ordering System.

TECHNICAL SKILLS:

Legacy Systems (EDM, GPSM, i2/APS, SAP 4.5B, 4.6C, ECC5.0 6.0 (GRC, FICO, SD,MM,MD,EBP, APO, Basis /security) Microsoft Office Suite of Apps, Office 365, Project 2016