Program Manager Resume
5.00/5 (Submit Your Rating)
SUMMARY
- Extensive experience in leading and executing SAP Greenfield and Brownfield implementations
- Strong experience in establishing ADM (application development and maintenance services) for a wide variety of customers.
- Proven track record of project execution, successfully delivering value to multiple Confidential clients including Confidential,
- Executive stakeholder management through excellent presentation and communication skills.
AREAS OF EXPERTISE
- Program and Portfolio Management
- Project Management
- IT Service Management
- Transition Management
- Technical Solution Delivery and Risk Management
- Large team management
- Global delivery model
- Talent Management
- Client Engagement
- Account management
PROFESSIONAL EXPERIENCE
Program Manager
Confidential
Responsibilities:
- Swing into action to build a robust plan to have the whole cut - over executed with all team members working remotely during Covid-19. Conducted multiple mock cutovers to identify the issues, risks, and challenges proactively, which resulted in one of the smoothest cut-over ever executed for a S/4HANA conversion program.
- Deployed forced S/4HANA innovations - Business Partner, Credit Management, Rebates management, International trade and Letter of Credit
- Enabled Vistex, Concur integration, large scale Fiori adoption using agile scrum
- Organization change management - Build change management strategy, communication plan, identified training candidates, prepared training content, further worked on UAT tester enablement and imparted End-user training.
- Led quarterly business reviews and managed multiple stakeholders including Client Business & Client IT.
Program Director
Confidential
Responsibilities:
- Hired 100+ FTEs and onboarded 200+FTEs from Confidential to in record 4 months and then, successfully completed application transition on an aggressive 6-month timeframe for the ERP & Supply-chain track covering 150+ applications across various areas and technological platforms (SAP ECC, SAP S/4HANA, SAP IBP, SAP Ariba, SAP Concur)
- Oversaw bringing in resources via rebadging and hiring to accomplish smooth and successful transition.
- Managed SAP and other application operations with focus on Incident Management, Problem Management, Minor Enhancements, and Application Development Services.
Delivery Manager
Confidential
Responsibilities:
- Greenfield implementation using agile scrum methodology. Integration with legacy HCM system and SAP concur for travel and expense management
- Delivered tailor-made solutions for the Finance operations, Order to cash and skill management
- Led quarterly business reviews and managed multiple stakeholders including Client Business & Client IT.
