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Program Manager Resume

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SUMMARY

  • Extensive experience in leading and executing SAP Greenfield and Brownfield implementations
  • Strong experience in establishing ADM (application development and maintenance services) for a wide variety of customers.
  • Proven track record of project execution, successfully delivering value to multiple Confidential clients including Confidential,
  • Executive stakeholder management through excellent presentation and communication skills.

AREAS OF EXPERTISE

  • Program and Portfolio Management
  • Project Management
  • IT Service Management
  • Transition Management
  • Technical Solution Delivery and Risk Management
  • Large team management
  • Global delivery model
  • Talent Management
  • Client Engagement
  • Account management

PROFESSIONAL EXPERIENCE

Program Manager

Confidential

Responsibilities:

  • Swing into action to build a robust plan to have the whole cut - over executed with all team members working remotely during Covid-19. Conducted multiple mock cutovers to identify the issues, risks, and challenges proactively, which resulted in one of the smoothest cut-over ever executed for a S/4HANA conversion program.
  • Deployed forced S/4HANA innovations - Business Partner, Credit Management, Rebates management, International trade and Letter of Credit
  • Enabled Vistex, Concur integration, large scale Fiori adoption using agile scrum
  • Organization change management - Build change management strategy, communication plan, identified training candidates, prepared training content, further worked on UAT tester enablement and imparted End-user training.
  • Led quarterly business reviews and managed multiple stakeholders including Client Business & Client IT.

Program Director

Confidential

Responsibilities:

  • Hired 100+ FTEs and onboarded 200+FTEs from Confidential to in record 4 months and then, successfully completed application transition on an aggressive 6-month timeframe for the ERP & Supply-chain track covering 150+ applications across various areas and technological platforms (SAP ECC, SAP S/4HANA, SAP IBP, SAP Ariba, SAP Concur)
  • Oversaw bringing in resources via rebadging and hiring to accomplish smooth and successful transition.
  • Managed SAP and other application operations with focus on Incident Management, Problem Management, Minor Enhancements, and Application Development Services.

Delivery Manager

Confidential

Responsibilities:

  • Greenfield implementation using agile scrum methodology. Integration with legacy HCM system and SAP concur for travel and expense management
  • Delivered tailor-made solutions for the Finance operations, Order to cash and skill management
  • Led quarterly business reviews and managed multiple stakeholders including Client Business & Client IT.

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