SUMMARY

• Over 10 + years of proven experience in Implementations, Upgrades, migration, application support, Infrastructure Design and performance tuning in SAP Basis Net weaver Technology, Solution Manager and HANA. Involved in multiple full life cycle implementation, Go live projects, Upgrade projects and migration projects in wide range industries such as Manufacturing, telecommunications, and consumer Goods.
• Experience in administration of complex SAP applications on both Windows and Unix Platforms. In - depth working experience of technology stack for SAP Enterprise Core Component (ECC), Business Intelligence (BI), Enterprise Portal (EP), SLD, Process Orchestration (PO), SAP CRM, SAP CE, SAP SRM, Web Dispatcher, Content Server, CUA and Solution Manager
• Well versed in SAP HANA administration, SAP HANA Data Provisioning using SLT, SAP HANA installations, Revision Upgrades, HANA DB restore and recovery
• Experience in Installation and Configuration of SAP Products like ECC, SRM, SCM, Enterprise Portal, BW, Gateway, and Solution Manager, with expertise in databases like HANA, Oracle and DB2
• Performed various heterogeneous and homogeneous System Copies, Add-on installations, Version Upgrades, Configuration, Setup, OSS Administration, SAP Service Connections, Enhancement Packages, Kernel Upgrades, client copies, SPAM updates.
• Expert in Transport Management System (TMS) - Complete setup of Correction and Transport System (CTS) through STMS
• Experience with performing refresh activities including source system database backup and restore on target system along including post refresh activities.
• Setup all RFC connections and created partner profiles with various inbound and outbound parameters.
• Experience in Solution Manager Configurations like CHARM, CTS+, Technical Monitoring, Alert Configuration, SLD, managed System Configuration, EWA and Wily Introscope
• Experience in setting up SSO Configuration using SNC (Kerberos/spnego) authentication
• Experience as Technical Lead for Support transition with End-to-End planning on transition, documentation review and KT process flow
• Requirement gathering by working with functional teams and prepared functional specs, business blueprint and cutover plan for project go-lives.
• Ability to work in a time-constrained and team-oriented environment
• Worked in several tiers of organizational structures including remote, Onshore, and offshore locations across different geographic regions.

TECHNICAL SKILLS

• O.S Platforms: IBM Aix, Linux, Windows, HP - UX and Sun Solaris
• SAP: SAP ECC 6.0, SAP NetWeaver, BW 7.4/7.5, CRM, SRM, SCM/Live Cache, Solution Manager 7.1/7.2, Enterprise Portal, PI/PO, Web Dispatcher
• Database: HANA, Oracle, MSSQL Server, DB2, MAXDB
• IPC Tools: Service desk, Solution manager service desk and Remedy
• Job Scheduling Tools: Tidal, Redwood

PROFESSIONAL EXPERIENCE

Confidential

Senior SAP Basis Consultant

Responsibilities:

• Implementing different sap application on Hana and Oracle databases supporting development, testers, and sap security teams in resolving implementation scenario’s
• SAP Solution Manager 7.2 Installation and Post configuration activities involving System Preperation, Infrastructure Preperation and Managed system configuration.
• SAP Fiori gateway installation, post steps, configuration of SSO with web dispatcher
• Performing System Refreshes of ECC, CRM and SCM Servers
• Support Pack and Kernal Updates, Wily configurations for PO systems
• HANA 2.0 administration activities, Revision upgrades, Backup and restore.

Confidential

SAP Basis Consultant Team Lead

Responsibilities:

• Provided support for business-critical ERP and CRM enterprise application suites, in a multi-tiered environment.
• Worked as change coordinator for SAP changes leading change management call every week.
• Planned Project Schedule with Client and performed Support pack Update of Solution Manager 7.1
• Performed System refresh of ECC, CRM and SCM Systems
• Performed Hana administration activities, Revision Upgrades, Backup and Restore
• Responsible for Maintenance and administration of SAP Jobs from Tidal Job Scheduler
• Collaborated tightly with client in planning of Tidal Migration and Upgrade
• Responsible for troubleshooting all issues related to Solution Manager
• Responsible for GTS server maintenance and adding new subnets to GTS server
• Performed Spool Administration & Troubleshooting
• Monitored and maintained SAP systems environments for optimum performance and be proactive in identifying potential problems (environments include Sandbox, Development, QA and Production). Perform core Basis functions (e.g., corrections, support packs, kernels, transports)
• Performed Wily configuration and enabled monitoring for Java systems.
• Monitoring ticket queues, find root cause for issues/failures, identify solutions, publish status and workaround plans, attend escalations calls.
• Handled Transport requests in different landscapes like ECC, CRM, SCM
• Involved in Planning and preparation of landscape/infrastructure for SAP Fiori installation on ABAP/HANA
• Co-Ordinate between different Teams & team members, also between customer& team
• Prepare required technical/non-technical documents as required by the customer

Confidential, Boston, MA

Senior SAP Basis Consultant

Responsibilities:

• Onshore technical lead for Support transition with end-to-end planning on transition, documentation review, KT Process Flow
• Provided BASIS Support for all EMC “My quotes” application tickets/issues
• Responsible for monitoring ticket queues, find root cause for issues/failures, identify solutions, publish status and workaround plans, attend escalation calls
• Performed “Add on” installations, Support pack/Kernel Upgrades on ECC and CRM Systems
• Performed Alert Monitoring for EMC My Quotes using Dynatrace, Zabix and Hyperic tools
• Performed SAP CRM, NW Gateway installations and Post activities
• Performed Hot Fix Deployment and Simulation on SSC Servers
• Performed System Refresh and Integration on CRM, ECC, SSC and Vendavo Servers
• Involved in Weekly deployment Support for Hybris, SSC, and Vendavo Environment
• Handled Change Management Support for all weekly changes and Monthly Changes
• Performed Control M /Batch job Monitoring
• Responsible for Hybris Administration activities like start/stop of App servers and Web servers, activating JCO trace files, managing restarts from solution manager
• Monitoring and Analyzing trace files in Dynatrace tool and troubleshooting the issues
• Performed Client opening and activation of Business Functions
• Performed System monitoring using Solution Manager and Setting up KPI’s and Thresholds in Solution Manager for System Monitoring
• Responsible for Administrative activities on HANA Studio
• Performed SLT table replication configuration using LTRC
• Implementation of Hana on sandbox and development systems using Lifecycle management tools hdblcmgui and hdblcm
• SAP Note Implementations and Profile Parameter changes

Confidential

Senior SAP Basis Consultant

Responsibilities:

• Performed Upgrade of PI 7.0 to PI 7.3 and R/3 4.7 to ECC 6.0 using SUM tool on Sandbox, Dev, Quality and Production systems
• Coordinated with different teams as a part of cutover plan to perform all the configuration steps
• Performed required configurations in Solution manager to undergo required flow of transports in production as a part of dual Maintenance activity during upgrade period
• Performed Various Copy backs in Quality Environment to maintain as backup before performing upgrade
• SAP Solution Manager Implementation and Upgrade from 7.1 SP8 to SP12
• Diagnostic agent /Host agent installation on all managed systems
• Basic Configuration, System Preparation and Managed System Configuration for more than 25 managed systems
• Configured CHARM, CTS+, MOPZ, EWA, Technical Monitoring, Wily setup for all Abap and Java Landscapes in Solution Manager
• Implemented Scope and Effort analyzer configuration for getting effort estimate for custom object modifications during upgrade
• SLD Configuration and regular CR Content update in Solution manager
• Performance tuning activities
• Performed Daily Health check reports and daily ticket Support
• Installation and renewal of PGP certificates, SSO configuration
• Installation of SAP Systems as a part of Disaster Recovery Setup followed by failover testing
• Implemented Standard Procedures to configure interfaces between various SAP and non-SAP systems using SSL and GPG configuration
• Performed SSO configuration using SNC (Kerberos/spnego) authentication for ABAP and Java Systems
• Taulia POD administration
• Source System Configuration for BW/BPC systems
• Performed Copy backs/System Refreshes on R/3, ECC and SCM Systems
• Performed Support pack upgrade and kernel Upgrade
• Provided STMS configuration & Transport request support
• SAP system registration, Licensing, OSS message creation, System connection to SAP

Confidential

SAP Basis Administrator

Responsibilities:

• Installation of SAP NW 640, 7.0,7.1,7.20,7.30,7.31 systems with Usage types PI, EP, Abap
• Release upgrades using SUM and Post Upgrade activities
• Homogeneous and Heterogeneous System copies on various OS/DB flavors
• Applied Database patches (MS SQL, MAXDB, DB2 UDB, and Oracle) during the EHP update/upgrade as recommended by SAP.
• Add on Installations and deployments using SDM and JSPM
• Patch Updates using SPAM and SAINT
• SAP Note implementations
• License maintenance and custom configurations of different usage types as per SAP requirement
• NW 7.3 Abap Installation on Hana 1.0 Database
• Followed Agile and SCRUM Methodologies
• Prepared Technical documentation for SAP training and SAP Knowledge repository

Confidential

SAP Basis Administrator

Responsibilities:

• Installation and Technical Configuration of NW640 and NW700
• Weekly deployments using SDM
• Java Administration activities using Visual Admin and Configtool
• User and Role maintenance
• Client Administration and Kernel Upgrades
• BI-EP Integration for Bex Reporting
• Daily System monitoring and health checks
• Housekeeping jobs monitoring
• CCMS Configurations for generating
• Transport Management and License maintenance

SAP Basis Administrator

Confidential

Responsibilities:

• Installation of XI 3.0 and EP 6.0
• TREX Installation
• Service Pack and Hot Fix Update
• Kernel Upgrades
• RFC Monitoring Add on installations through SAINT
• Daily System Monitoring activities
• Hyper care Support