SUMMARY

• 12+ years of consulting experience in SAP Order to Cash (OTC), Vistex, Logistic Execution (LE), SAP Service Management, GATP, GTS, Hybris Commerce in full life cycle implementation, support in different industry sectors like Manufacturing, Health Care and Pharmaceuticals.
• Knowledge of SAP S/4 HANA Enterprise Management, Activate Methodology, Fiori, Simplification List for On - Premise, Cloud, Hybrid conversion.
• Experience of Hybris Commerce and integration with Vistex and Salesforce CPQ.
• Hands on experience in Sales & Distribution, Vistex, SAP Service Management and Contracts, Logistics Execution, Billing, Materials Management in customizing, configuring, integrating, testing, support and providing user trainings.
• Experience in Vistex DMr, DMp, Deals, Rebates, Chargebacks, Claims, Loyalty.
• Integration of SAP with Hybris Commerce for orders, storefront, product catalog, cart, master data, pricing, promotions, loyalty. SAP ECC and Vistex with Salesforce for CPQ
• Experience in project planning, design, development, configuration, testing, implementation and production support. Understanding of ABAP codes, debugging, function modules and user-exits.
• Good experience of business logic and processes in Order to Cash. Knowledge of GATP, GTS. Experience in mapping the business scenarios, analyzing and preparing As Is - To Be conditions. Experience in Business process analysis, System configuration, Testing, Documentation, End-user training and Production support. Experience in resourcing, effort estimation and Project Management.
• Core strengths in Order-to-Cash, Service & Contracts Management, EDI Interface (Idocs), Pricing, Billing, Intercompany Business Process, Returns Process, Consignment sales, Master Data Management, Delivery, Shipping Interface, Billing and interfaces. Good knowledge of ABAP skills like debugging and trouble shooting.
• Experience in HP Quality Center, Solution Manager, Service Now, Remedy, ITIL process etc. Experience in building cutover strategy and data migration using LSMW, BDC.
• Proven ability to work with business users, technical and functional team, client management.
• OpenSAP Trainings on S/4 HANA, Fiori, Hybris etc. Knowledge of SAP S/4 HANA Logistics, SAP Activate, Hybris Commerce.

PROFESSIONAL EXPERIENCE

Confidential

SAP Lead

Responsibilities:

• Working with business to ensure new and existing business requirements are met. Configuration and documentation of new design. Write functional specifications. Develop proof of concept business processes. Support the development and executing the unit and integration, performance testing, data migration, Go-live preparation, cutover plan and post implementation support.
• Involved in Hybris Commerce Performance testing, scope, analysis for concurrent users login and response time using load runner.
• Working on SAP Contracts and Service Management, Leasing scenarios for devices, consumables etc. Integration of SAP, Vistex with Salesforce CPQ.
• Worked on Vistex Promotions, DMP, Claims, Loyalty, DMR, Deals, Rebates, Chargeback, Business workshop for requirement gathering. Worked on Interface, Testing, Cut Over and Go-Live.
• Prepared functional specification and mapped fields from SAP to downstream systems for interfaces. Integration with Hybris commerce for orders, storefront, product catalog, cart, master data, pricing, promotions, loyalty.
• Experience in SAP OTC, LE, Vistex, GTS and GATP. Business process analysis/design, GAP analysis, identification of ABAP requirements, documentation (Functional Specifications, Configuration documents, Test scripts and End user documentation), final scope validation, Test Scripts (Unit and Integration), Data migration, Go-live preparation, Cutover plan and post implementation support.
• Expertise with inbound and outbound interfaces for the Logistics process, Order management, Pricing, Billing and AR. Integration with SD, MM and FI.
• Worked on GATP Product Allocation, Location Substitution.
• Worked extensively on testing functionalities in Order Management, post-delivery, return process, billing and accounting.
• Working on Change Management and Incident Management to support the business processes in US and other regions.
• Document and manage changes made to productions systems via change control process.
• Used HPQC to create Test plan and executed Test runs as part of Unit testing, Integration test, UAT.
• Experience in troubleshooting, writing functional design specifications and implementing OSS notes.
• Knowledge of ABAP reports, user exits, Interfaces, PI integration.
• Prepared training documents and workshops for key users to enhance SAP system working knowledge.

Confidential

Principal Consultant

Responsibilities:

• Analyze the business requirements by the client and offer suitable SAP solutions and execute on the implementation in Supply Chain Management.
• Serve as a functional expert in analyzing, designing, and developing solutions for SAP enhancements and Continuous Improvement areas. Applying Order Management, Logistic Execution and Interface process knowledge and expertise to manage the deployed SAP Application in OTC areas.
• Mapping new business requirements, doing impact analysis, configuration, customization, conducting unit and integration testing with business user sign offs; ensuring movement of changes into the production environment as per clients change control process.
• Conduct meeting with stakeholders, business users and being the point of contact for OTC issues, deliverable, status updates. Experience in Project Estimation, Project Delivery onsite-offshore model, Process Improvement, Business workshops, Fit-Gap analysis, Effort estimation etc.
• Preparing functional specification documents. Helping technical team in understanding the functional requirements in developing new programs. Evaluate efforts, prioritize developments, review development requests, User Acceptance on new developments. Performing Integration Test as well as Regression Test for requirements. Mentoring the junior resources on client business processes.
• Responsible for Incident and Change Management, Process Improvement to support business needs for competitive and strategic advantage.
• Managing team by sharing workload and make sure the deliverables should meet as per schedules and ensuring customer satisfaction by achieving delivery & service quality norms. Monitoring Status of all assignments.