QA Consultant Resume

SUMMARY

Extensive experience in quality assurance and engineering services of web, windows, SAP, Salesforce and mobile applications across Banking, Retail and Telecom domains
Experienced in SAP, Salesforce, web, windows and mobile applications automation using HP QTP/UFT/LeanFT, Selenium and TestNG
Led QA activities of 20+ large Banking, SAP and Salesforce testing projects in onsite - offshore model
Automated 51 end to end SAP business processes - consisting of 200+ business components using HP UFT covering SAP Banking services, SAP CRM and Salesforce
Experienced in setting up large QE teams - this also included defining the overall QA strategy, QA process and standards to be followed, tools to be utilized and templates to be followed for QA deliverables
Experienced in leading large teams in multicultural environment
Certified in HP QC, HP QTP, IBM RFT, ISTQB and PSM. Trained on Blue Prism (RPA) tool and ConformIQ

PROFESSIONAL EXPERIENCE

QA Consultant

Confidential

Responsibilities:

Worked as QA consultant for Citron Hygiene Salesforce QE program
Established QE organization for Citron
Defined overall QE process, strategy, tools, defect management process, and metrics
Participated in knowledge sharing sessions with business team to understand end to end business flow of Salesforce FSL, ERP application (AccPac / Sage) and Salesforce mobile app
Designed end to end regression test cases covering Account site survey, Line of business (Hygiene, Chemical, Pest, Life Safety), Order type, Product type, Price book, Order frequency, Work order, Work order actions and Work order status
Participated daily standup meetings, Kanban board review, estimation, retrospective meetings
Executed Salesforce FSL, Salesforce mobile functional and regression test cases and tracked defects
Conducted interviews and recruited QA team members at offshore location

Confidential

QA Consultant

Responsibilities:

Prepared test strategy, test plan, effort estimation and QA project plan for over 10 projects
Participated in agile ceremonies - daily standup meetings, sprint planning, maintaining backlog in Rally, story point estimation, sprint retrospective
Reviewed requirements traceability and coverage
Prepared execution reports, logged defects, coordinated with project stakeholders for Defect RCA and resolution
Maintained and executed automation scripts for ongoing releases
Tracked automation ROI and prepared weekly / monthly reports of automation progress
Defined end to end automation and tooling strategy for Digital Cheque Processing portfolio (15+ applications; 4000+ test cases; 4 technologies - Web, Windows, SmallTalk, React JS; 4 tools - LeanFT, Selenium, UFT, SoapUI; 3 layers - UI, DB, Web Services; 3 automation frameworks - Robot, Confidential COE framework, Confidential framework)
Actively involved in migration of MBT models from a different vendor solution to ConformIQ (over 500 models) and migration of over 6000 automation scripts
Organized defect triage meetings and publishing daily defects status reports
Provided support to UAT teams during UAT erage

QA Automation and Technical Lead

Confidential

Responsibilities:

Automated 51 end to end SAP business processes - consisting of 200+ business components using HP UFT covering SAP Banking services, SAP CRM and Salesforce
Developed and maintained regression automation scripts of ecommerce mortgage application
Developed and executed performance test scripts of Salesforce application using HP Loadrunner
Worked closely with QA Manager and QA Leads on each project to identify impact to automation regression library and identified automation scope for new projects
Automated 200+ Tablet (Samsung Galaxy Tab) test cases and 50+ smart phone (HTC) test cases
Open source automation framework ‘Robot’ is used for automation of test cases
Maintained and executed automation scripts for ongoing releases
Prepared execution reports, logged defects, coordinated with project stakeholders for Defect RCA and resolution
Tracked automation ROI and prepared weekly / monthly reports on the automation progress
Integrated automation scripts with DevOps pipeline
Implemented qTest for end to end test management.
Proof of concept done for new initiatives in the area of mobile automation using SeeTest and SilkMobile