SUMMARY

• SAP Basis HANA certified consultant with 12 years of experience in IT services, responsible for providing IT services in projects, engagements, leading multiple end to end implementations, HANA Migration and EHP upgrades, technical support & worked with multifaceted team of people in different core technologies.
• Perform technical support, solution construction, implementation, and system integration in the technology & industry specialty products, delivering high quality solutions to clients in response to specific business requirements. Experienced in OS/DB migration conversion and Greenfield deployments, system upgrade.
• Delivering end to end solutions for all latest NetWeaver Products. Have worked SAP Cloud platform.
• Install, Upgrade, Maintain SAP ECC 6.0, Solution Manager, BI, EP, SCM, SRM, BODS, BOBI, CPS and also Providing Production support in various projects on multiple platforms
• Experienced in system architecture review, system builds, preparing and validating build documents, performing post installation activities, systems validation, configuration, go - live and post go-live support.
• Designed hardware and software sizing.
• Managed team of 20 BASIS members and provided guidance in installation and configuration activities.
• Identified client, transport and backup strategy for SAP systems with development teams and clients.
• Prepared and reviewed documentation on system build and post installation activities.
• Performed SAP license auditing for all SAP systems and submitted audit data to SAP.
• Resolved performance issues with ECC and Portal systems.
• Reviewed EWA reports each month and shared the critical issues with management.
• Planned and executed proactive maintenance based on EWA recommendations.
• Attended weekly status meetings and provided status updates to management.
• Performed upgrades across the ECC landscape for each roll out.
• Resolved technical issues with production support team and provided guidance on best practices for production support and change management procedures.
• Implemented, administered and supported SAP technical landscapes with goal of providing excellent system reliability, performance, availability and overall systems optimization and best customer satisfaction.
• Weekly status calls with customer and provided status information on work in progress and pending service requests.
• Planned, scheduled and executed system changes successfully as per change management procedures.
• Wrote SOP standard operating procedures for standard maintenance activities such as system copies, client copies, kernel patching, DB upgrades, SAP system tuning,
• Planned, scheduled and executed full life cycle SAP Application and Database upgrades with coordination from OS and DBA teams.
• Shared updated monthly reports with customer and scheduled/executed proactive maintenance activities upon receiving approval.
• Led continual efforts to monitor and improve SAP system performance, availability and end-user experience.
• Monitored monthly system alerts reports, identified most common/recurring alert and took preventive measures to avoid it occurring again.
• Trained BW BASIS teams to enhance skills, improve BW system performance and troubleshoot BW load failures.
• HANA Database Administration, Monitoring and Troubleshooting
• HANA database upgrade to SP12 revision 122.
• HANA 1.0 to 2.0 upgrade
• HANA Cockpit 2.0 installation and connected all HANA database in landscape to manage centrally.
• Convert HANA single DB system to Multitenant Database Containers (MDC)
• HANA DB memory redistribution across the nodes
• SAP HANA Migration
• Preventative, mitigating and compensation controls to ensure the appropriate level of protection and adherence to the goals of the overall SAP security strategy and Collaborate with other team members and business representatives to ensure that security settings meet current standard
• Provide SAP Basis administration support, performance monitoring & tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.

TECHNICAL SKILLS

• SAP ECC 6.0
• BOBJ
• BODS
• DB upgrades, SAP system tuning
• HANA Studio
• Oracle 12c

PROFESSIONAL EXPERIENCE

Confidential

SAP Basis Lead

Responsibilities:

• Cluster Lead and Onsite coordinator of BASIS administration with emphasis on design and architecture of global SAP BASIS and technical standards.
• Managed team of ten 10 BASIS members and provided guidance in installation and configuration activities.
• Attended weekly status meetings and provided status updates to management.
• BOBJ and BODS Installation over Sybase database.
• BOBJ / BODS patch upgrade up to the latest level.
• BOBJ security administrator and role management.
• Provide SAP Basis administration support, performance monitoring & tuning, problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.
• Prepared and reviewed documentation on system build and post installation activities.
• Performed SAP license auditing for all SAP systems and submitted audit data to SAP.
• Resolved performance issues with ECC and Portal systems.
• Shared updated monthly reports with customer and scheduled/executed proactive maintenance activities upon receiving approval.
• Led continual efforts to monitor and improve SAP system performance, availability and end-user experience.
• Monitored monthly system alerts reports, identified most common/recurring alert and took preventive measures to avoid it occurring again.
• Trained BW BASIS teams to enhance skills, improve BW system performance and troubleshoot BW load failures.
• Security parameter settings in HANA Studio (e.g. password policy, etc.)
• Configure and manage Secure Sockets Layer (SSL) connection in SAP HANA Studio in concert with App Security Team.
• Install HANA license keys in HANA Studio

Confidential

SAP Basis Cluster Lead

Responsibilities:

• Coordination/planning/support with Network/Hardware/Third party vendors for SAP systems hosted on physical and virtual environment
• SAP landscape migration from Red Hat Linux 5.5 to 6.9
• EHP8 upgrade.
• Oracle 12c upgrade.
• SCM 7.0 migration and upgrade.
• BW on HANA Migration
• Netweaver 7.5 upgrade.
• SAP Router installation and configuration
• Apache Web Server installation and configuration for DMZ network for E-Rec external users.
• Heterogeneous System copy/ Database migration.
• Monitoring of HANA using HANA studio, HANA start and stop, checking log and trace files, understanding of HANA database.
• Installation of Solman 7.2 on HANA database.
• Backup/Restore and recovery in HANA database.
• Revision update in HANA database.
• Expertise in Daily Operations, Monitoring and Troubleshooting SAP HANA
• Administrative Tasks like user creation, role and authorization
• Used migration monitor, Table splitting and Distribution monitor in migration activity.
• System Copy/Refresh (SAP from PRD/QAS and DEV/ SBX) using export/Import and Database- restore technique on Homogeneous systems.

Confidential

Maintenance and support.

Responsibilities:

• Working as off-shore leads and Managing HANA and BASIS support.
• Monitoring of overall DB system health, errors and alerts
• Patch Upgrade of HANA DB
• Configuring the SAP Landscape Transformation (SLT).
• HANA service configuration, monitoring and operation status across nodes
• Set & Maintain HANA parameters (password polices, indexserver, global etc.)
• HANA DB performance tuning
• Performed HANA DB refresh from production to quality
• DB incident troubleshooting & analysis
• Performed partitioning of given tables
• DB alert configuration
• DB monitoring and DB error analysis
• DB backup and recovery (including HANA configuration)
• Troubleshoot connections to partner systems related with HANA Appliance
• Table redistribution & re-partitioning as needed
• Capacity planning for memory/disk utilization (From Operation Prospective )
• Session, thread and lock analysis
• Storage management (data and log areas)
• System start/stop, service error analysis, health check
• Install SAP Solution Manager monitoring agent software on HANA appliance.
• Maintain and support SLD and SMD Agent on HANA Appliance
• Security parameter settings in HANA Studio (e.g. password policy, etc.)
• Configure and manage Secure Sockets Layer (SSL) connection in SAP HANA Studio in concert with App Security Team.
• Install HANA license keys in HANA Studio

Confidential

Implementation, Maintenance and support.

Responsibilities:

• Production Support providing daily and weekly updates to customer and coordination of tasks to support team members
• Provide guidance and leadership in the areas of issue troubleshooting and resolutions, maintenance, SAP security technologies and system architecture / product roadmap design
• Troubleshoot & resolve SAP BASIS problems and smoothly transition non-BASIS issues to the relevant department or person.
• Participate in the Project planning and delivery, production support, monitoring, SAP Software upgrades, support packs and performance tuning of SAP Environments, ensuring the efficient and secure operation of the SAP systems
• Maintain multi-landscape environments through client copies, system refreshes, and transports
• Involved in Database refresh from Prod to Test Sever in multiple database (Sybase, Oracle).
• Involved in BOBJ/BODS implementation and upgrade project over Sybase database.
• Troubleshooting Sybase issue like resolving performance issue, space issue. Patching issue etc.
• HANA Database Administration, Monitoring and Troubleshooting.
• HANA database upgrade to SPS8 revision 83.
• Trained client’s technical staff on SAP maintenance of production environment after implementation.
• EWA analysis and recommend the system configuration accordingly.
• Installed WebDispatcher 7.10 and configured SSL for HTTPS inbound & HTTP outbound to backend SAP systems for SRM 7.02.
• SBP upgrade for the oracle database and avoid the security risk which given by SAP advisory team.
• Analyzing tables and index and Rebuilding INDEX online.
• Recommend and Applying Security Notes.
• Participate in the Project planning and delivery for SRM version upgrade and EHP upgrade for ECC.
• Participated in 24x7 SAP Basis on call rotation support

Confidential

Enhancement and Support.

Responsibilities:

• Provide SAP Basis Administration Support, Performance monitoring & tuning, Problem analysis & resolution, and other activities required to maintain system integrity and maximize uptime.
• Basis Support to cross applications such as BW.
• DB Performance Tuning.
• Created, Managed and Release Change Requests for transports using transaction codes SE01, SE03, SE09 and SE10.Resolved TMS problems (STMS, SE03).
• Extensively worked on Solution Manager 7.0 for the monitoring purpose and generating keys for the new installations and create stack for the upgrade.
• Analyze and solve ABAP shot dumps, update records failure and daily checkups of System logs. Organized reorge Jobs to manage spool logs, abap dump.

Confidential

Implementation and Support

Responsibilities:

• Installation of ECC 6.0 in Dev & QA server,
• TMS configuration between DEV, Quality and PRD System
• SCOT mailing configuration.
• Database refresh from Production server to Testing Sever.
• Setting up the Backup policy, Setting up Printers using SPAD
• Scheduled Reorge Jobs and create variant to manage old spools and system logs
• Integration between BI and EP and Configure Single SignOn for EP.
• Performed SAP Portal/J2EE Workload Analysis.
• Analysis and handling integrated and central JAVA based log viewer.
• Setup memory management parameters within the instance profile to tune performance.
• BW Data Loading and Monitoring and Performance Tuning.
• Perform month end closing activity for all major Production servers.

Confidential

Maintenance and support.

Responsibilities:

• Creating Data source.
• Creating info source in RSA1.
• Database tuning (update DB parameters)
• Analyzing tables and index and Rebuilding INDEX
• Adding datafiles to tablespaces, resizing datafiles.
• Generating SCCR keys in OSS, Open/Close OSS connection, Register Developer ID.
• Monitored and analyzed Performance Problems using Workload Monitor ST03, monitor the system hourly using ST02, STO3 (R/3 Buffer) and ST06 (Operating System).
• Analyze and solve ABAP shot dumps, update records failure and daily checkups of System logs.
• REORGS when required through BRTOOLS.