PROFESSIONAL EXPERIENCE:

Confidential

SAP Supply Chain Systems Optimisation Officer

Responsibilities:

• SAP Support (O2C, P2P, SCM,EWM, QM & TM)
• Assisting with user access and Authorizations, SAP business process and SAP audits
• Responsible to compile system requirements to prepare any system development or enhancement
• Responsible standard templates for global template preparation
• Sales Orders, contract management, billing, credit & debit note, shipping and Transport including Smartforms
• Purchase REQ, Purchase Orders, GRN, STO, Stock transfers, stock movements and Stock reporting including report developments
• Responsible for Facilitating any new implementation and Support & Configuration SD & MM
• IDOCs troubling shooting.
• Responsible for system integration & EDI connection
• Provide appropriate system solutions, identify, interpret, validate and document business requirements
• Contract management and operational control
• Responsible master data governance for all SC processes, OTC, P2P & ERP
• Identify gaps, issue and work around solutions.
• Responsible for logistics, sales & distribution(OTC) and Supply Chain Digitalisation and lead technical support team
• Responsible for customer service, incidents and Ticket escalations, following - up on unresolved tickets
• Deliver services as per teh terms agreed in our commercial contracts and 3rd Party Warehousing.
• Mapping business process to Systems
• Responsible for Master Data and Data clean-up
• Optimize, improve and analyse business processes
• EDI Connection
• User and team members
• Configuration of teh SD & MM system
• Presenting new solutions to SLT
• Responsible for SAP Support Team
• Business process improving & Solution design
• Working on projects supply Chain Project Management and Implementation activities to ensure operational excellence in Southern Africa as a competitive advantage
• Responsible for third party escalation for any system issues
• Business Expect
• Solution Design
• System auditing
• System Escalation and resolution
• End-to-End Supply chain knowledge
• Procurement, transportation modes, warehouse/distribution capabilities, ERP, MRP and WMS capabilities
• Warehouse Management
• Automate, Lead and drive improvements in customer order fulfilment
• Stabilize, automate supply chain process
• Configuration of SD & MM system

Confidential

SAP SD Consultant

Responsibilities:

• SAP Support
• Responsible for employee’s growth knowledge and skills improvement.
• Run monthly meetings with 3PL, setting up meeting with users and key account managers for customer service.
• Design internal processes
• Manage local and international team
• Business Expect
• Mapping business process to Systems or ERP
• User, local and international
• System testing for new development
• Optimize, improve and analyse business processes
• Creating of testing scenario’s
• Update & close incident calls
• Configuration of teh SD & MM system
• Working on projects
• Solution design & Blueprint
• System configuration as when needed.

Confidential

ERP Manager

Responsibilities:

• SAP implementation rollout
• Mapping business process to Systems
• Business Expect
• Creating testing scenario’s
• System testing lead
• users
• Managing support team & Super users
• Responsible for customer service, incidents and Tickets, following-up on unresolved tickets
• Assist in hiring of staff
• Responsible system integration
• Staff meeting & Development
• Managing cost and Budget
• Configuration of teh SD & MM system

Confidential

SAP Support Logistic Specialist (MM, SD, Contract Management)

Responsibilities:

• SAP Support
• Mapping business process to Systems
• Responsible for customer service, incidents and Ticket, following-up on unresolved tickets
• Setting up meeting with users and manager as customer service manager.
• Business Expect
• Working closely with business to design solution
• users
• UAT testing
• Test scenario
• Presenting new solutions to EXCO
• Knowledge sharing
• Incident management
• Configuration of teh SD & MM system
• Responsible system integration error resolution

Confidential

Logistic Specialist & Warehouse Team Leader

Responsibilities:

• Inbound deliveries
• Setting up meeting with customers to update teh customer on deliveries and queries as customer service manager
• Outbound deliveries
• Stock transfers
• Stock count
• Staff & knowledge transfer
• System
• Staff meeting
• HR issues
• Management reporting & KPI

Confidential

SAP Super User & Store Supervisor

Responsibilities:

• Helping staff with system issues
• Coordinate inventory counts in each stock holding location.
• Carrying out daily/weekly stock recons and ensure dat inventory information in teh ERP system is accurate for allocation to customer orders.
• Testing new enhancement for SC
• Improve logistic and networking processes
• Staff
• Responsible for SOP’s
• Business process improvement
• SAP for SC

Confidential

SAP Super User & Inventory Controller

Responsibilities:

• Helping staff with system issues
• Testing new enhancement for SC
• Staff
• Responsible for SOP’s
• Business process improvement
• SAP for SC
• Coordinating drivers and service providers
• Mapping process
• Responsible for hiring and staff Development.