SUMMARY:

• Confidential is a Delivery Executive with a focus on Digital Transformation. Confidential TEMPhas excellent technical and analytical skills with a clear understanding of how to successfully execute and deliver technology solutions by meeting teh goals and objectives of clients. Confidential TEMPhas experience in SAP, AI/ML, application development, cloud, analytics, and network - related projects.
• Along with program/project management, Confidential TEMPhas experience in establishing PMOs for several organizations by creating and standardizing project management processes, documentation, reporting and communication cadences. Confidential TEMPhas experience in different project management methodologies such as Agile, Scrum, and Waterfall.
• With over 5 years of industry experience, Confidential understands teh business of Insurance, Banking, Retail, E-commerce, CPG, Manufacturing, Distribution, and possess a good balance of consulting, project management, business, and technical skills.

PROFESSIONAL EXPERIENCE

Associate SAP Delivery Manager

Confidential, Atlanta, GA

Responsibilities:

• Helped identify business needs and determine solutions to business problems.
• Coordinated meetings with business users for requirement validation, scope definitions and release timeline for features and projects.
• Wrote detailed descriptions of user needs, program functions, and steps to improve SAP application.
• Helped with user testing to confirm issues/bugs/results to specific features with development team to expedite fixes/ releases.
• Worked with IT development team to implement improvements in project planning and execution.
• Worked with production support, and on call support team as needed to ensure applications are running smoothly.
• Assisted teh senior manager in overseeing teh continuous development and maintenance of teh SAP system.
• Monitored and managed teh schedule and plan of work (POW).
• Managed project cost and budget.
• Assisted in teh hire and management of onsite staff and offshore staff.
• Developed and managed supplier relationships and contracts.
• Analyzed and initiated teh integration of Amazon Web Services QuickSight into teh SAP syste

TECHNICAL SKILLS:

Programming Languages: C, Java, HTML, CSS, MySQL, PHP, Python Microsoft Office Microsoft Axure Wireframing

CRM: Connectwise

Project Management: Clarity, JIRA, Microsoft Project, SmartSheet, Scrum, Kanban Boards, VersionOne, Waterfall, SDLC, APSE (HCL Workflow)

ERP: SAPSAP Tools SAP Fieldglass & SAP Concur Collaboration Microsoft SharePointMicrosoft Teams, OneDrive, Slack Communication Public Speaking (Speech, Presentation, Letters)