SUMMARY

• SAP Certified professional with 20+ years of total experience which includes 16+ years of experience in SAP R/3 - Sales & Distribution which includes Implementation, Roll-out and Production support
• Excellent collaborator and communicator
• Experience in leading teams in both onsite and offshore and managing team with size of 35+ resources
• Strengths include the ability to define, develop and create innovative solutions, interfacing with people at all levels and the ability to motivate, lead, and manage a strong professional team
• Expertise in SAP S/4 /ECC - Sales & Distribution customization steps, Testing and Integration with FI, MM, IS- Retail
• Master Data: Customer master, Material master, Item proposal, Material Determination, Customer material info and Pricing Conditions
• Sales: Configuration of Inquiry, Quotation, Sales Order, Rush Order, Cash Order, Back Orders, Scheduling Agreements, and Contracts, Sales deals, Rebates and Third-party order processing, Consignment Sales
• Shipping and Transportation: Delivery document types, Delivery Item Categories, Shipping Point Determination, Picking, Packing, Route Determination, and Shipment Creation
• Billing: Billing Document Type, Credit Memo, Debit Memo, Pro forma Invoices, Inter Company Billing & Milestone Billing.
• Basic Functions: Maintained Determination Procedures, Condition types, Access Sequence and Condition Records for Pricing, Text determination, output determination and material determination
• Pricing: Configured Pricing procedure, Condition types, Condition tables, and Access sequences, Condition Records, Routines and Requirements
• Agreements: Scheduling agreements, Quantity contracts, Values Contracts
• Experience in implementation, rollout and support of SAP Materials Management (MM)
• Extensive knowledge in all Purchasing Document Processing (Purchase Contract, Purchase Requisition, Purchase Order, PO type, PO Item category, Account Assignment Category)
• Inventory management (Goods Receipt, Goods Issue, Transfer Posting, Physical inventory) and Inventory Valuation
• Extensive knowledge in Source of Supply - Purchase Info Records (PIRs), Outline Agreements (Contracts and Scheduling Agreements, Delivery Schedules), Source Determination - Source List
• Procurement and Account determination procedure to facilitate proper interface between MM & FI module
• Master data configuration: Material Types, Purchasing document types, Vendor account groups, Partner determination
• Extensive knowledge in MM Sub-Modules including Inventory Management, Planning, Purchasing, Physical Inventory and Logistics Invoice Verification
• IS Retail: Experience in SAP IS Retail areas - Different types of Article Master, Merchandise Category, Assortments & Listings, Procurement Process, requirement planning, sales Price & promotions
• Experience in SAP CRM 7.0(Sales)
• Experience in ECC integration with Salesforce
• Experience in EDI setup and process extensively with IDOCs
• Techno functional consultant which includes experience in debugging, extensive knowledge in SAP tables, functional modules, programs, user exits, PI/PO integration
• Experience in software testing life cycle which includes Functional Unit testing, Systems Integration testing, Regression testing, Performance testing and User acceptance testing of the Configuration/change and technical objects
• Experience in SAP-Solution Manager
• Experience in providing End user training and training documents preparation

PROFESSIONAL EXPERIENCE

Confidential

SAP SD Principal/Project Lead

Responsibilities:

• Project Lead in Confidential Media Products (AMP) & Gift card domain
• Implemented Confidential Lynx card project in USA (Combining iTunes & Confidential store gift card) for B2B and B2C customers
• Implementing Confidential Lynx card project for Canada & Australia entities
• Preparation for S/4 HANA conversion for AMP and gift card domain objects
• Work with business stake holders from all regions to define scope and gather business requirements
• Prepare Design and playback designs and present system developments to business stake holders
• Provide conceptual and detail design to meet business needs
• Implemented the proposed solutions with pre-determined resources, budget and timelines
• Write detail specifications for development of ABAP custom solutions

Confidential

SAP SD Lead Consultant

Responsibilities:

• Provided solutions for E-commerce sales for digital and print publications of Confidential
• Fit gap analysis for Salesforce implementation project to replace SAP CRM
• Worked with Product owners and stake holders to gather requirements and business rules
• Prepared Functional specs and field mapping document for SAP and salesforce integration
• Worked with technical team on ABAP Developments, API developments and assessment
• Worked on VISA Checkout and Confidential pay solutions for subscription billing
• Proposed and implemented optimized solutions for SAP and M/SD
• Implemented cloud SMS integration for print and digital customers of Confidential
• Lead the SAP functional and development team

Confidential

SAP SD Lead / Manager

Responsibilities:

• Implemented BODFS (Buy Online and ship from store) process for online customer orders and BORIS enhancement for BODFS orders
• SD Consultant for Direct to Home process, which is to deliver goods to customer directly from Distribution center (DC’s)
• SD Consultant for Delivery Management System (DMS) project, which is to interface the outbound deliveries with Descartes for customer delivery planning
• SD Consultant for COM 20 Implementation: Conversion of the store front portal from SAP Net weaver to SAP Ui5
• SD consultant for BOPIS (Buy online and pickup in store) and BORIS (Buy online and return in store) process
• SD consultant for Appliance ordering system enhancements in Customer order management interfaced with custom designed tool developed by Confidential
• Worked with Analytics team to develop new reports as per business requirement
• Worked with cross-functional module Architects to determine process designs and impact analysis
• Managed onshore/offshore development and support team
• Worked on estimating resource allocation and utilization
• Worked with internal resourcing team and third-party vendors on resourcing and onboarding
• Identify project risks and plan for mitigation strategies to ensure new processes will not affect day-to-day store sales and revenue
• Share project scope and objectivities based on the requirements to all stakeholders and to get the concurrences

SAP Lead

Responsibilities:

• Provided functional support to all 183 stores in Canada in the areas of OTC (Order to Cash) and P2P (Procurement to Pay) and IS-Retail
• Primarily responsible for handling tickets and application support to the end-users and manage the offshore team
• Diagnosed, analyzed and solved issues logged by client/users in the Service now according to priority level
• Solved incidents without impacting the store and revenue
• Prepared functional specifications for application development requests; Test, confirm, and document SAP software configuration changes
• Created and Worked on new enhancements from the defects as a part of support
• Troubleshoot various issues with Order management, delivery, shipping, and master data
• Prepared test scripts, unit testing and integration testing

Confidential

Functional Lead- SAP SD

Responsibilities:

• Resolving the incidents created by the users depending on the Priority set by the Business within the agreed SLA
• Enhancements - Received Requirements from Business, discussing with the Technical Consultant, arriving a Solution and Preparing the Functional Specification
• Making required modifications upon feedback from the Business and seeking Business approval for the same
• Moving the customizations to the Production System upon approval from the Business and closing the incidents
• Prepared business process documents using AXA’s standard template
• Prepared and Updated End User Manuals and Training the End User and Key users

Confidential

SAP SD Consultant

Responsibilities:

• To design, test and deliver ECC 60 Sales & Distribution functionality
• Functional lead for upgrading the RIM SAP Landscape from EHP4 to EHP5 enhancement package
• Manage and worked along with RIM stake holders and provide reverse knowledge transfer to SAP QA consultants to design test cases
• Raise defects in HPQC
• Updated design and closed open defects
• Leadership within process teams to ensure consistent approach and strategy to status tracking/metrics reporting

Confidential

AMS Team Lead

Responsibilities:

• Lead the SAP SD/MM team
• Prepared and send daily reports and weekly ticket trends to client and management
• Analyzed the problems to provide solutions to the user generated error and incidents which related to
• EDI setup, monitoring and processing
• Analyzed incident tickets, provide work around and permanent solution
• Handled and assign incidents to team members
• Updated Solution manager with business scenario, process and process steps
• Unit Testing, System Integration Testing using SAP Solution Manager. System Integration Testing (SIT) consists of testing among various processes across all the modules like MM, PP and SD

Confidential

Senior SD/IS-Oil Consultant

Responsibilities:

• Implemented GSAP USA Country Specific template.
• Configured EDI pricing, Lubricant pricing, Commercial pricing for DFOA market.
• Involved in design, unit testing and LES for DFOA and Hypermarket scenarios, which is country specific
• Prepared Business Process Procedure (BPPs) documents for Integration testing and UAT
• Co-ordinated and conduct the Integration and User Acceptance Tests (UAT) with the process owners and local deploy team
• Prepared end-user/PFP training manuals
• Prepared cut-over list and completion
• Post go-live support activities

Confidential

SAP SD /IS-Oil Consultant

Responsibilities:

• L3 support in SD module as a Support Consultant
• Resolved Clarify Cases pertaining to new configurations as required by the user
• Prepared unit test scenarios and transaction documentation for SD module
• Executed cycle testing existing and new functionality, authorization testing, integration testing
• Monitor critical jobs and work with Basis team to fix the failed jobs
• Monitor EDI transaction and reprocess failed transaction
• Master data maintenance
• Document and executed defect work requests
• Worked on enhancement work requests related to new configuration/projects.