SUMMARY

• Over 12 years of SAP HCM cross functional experience with a clear understanding of Payroll, Benefits Management, Time Management (TM), Employee Self Service (ESS), Manager Self Service (MSS), Personnel Administration (PA), Organizational Management (OM), Training and Events Module (TEM)
• Working knowledge in Employee Central (EC), EC Position Management, EC Time off and Time sheet
• Knowledge in Success Factors (SF) integrations with SAP HCM and Provisioning
• Implemented 3 Full cycles of SAP 4.6C, ECC 5.0, ECC 6.0 implementations including upgrades in both private and public sector environments
• Proficient in all phases of the SAP R/3 software life cycle: evaluation, initial implementation, support, upgrade, and customization using ASAP methodologies
• Extensive experience in designing, configuration, testing, business process improvement and SAP documentation
• Extensive experience with reporting tools such as EPIUSE Query Manager, SAP Query and Ad - hoc Query to develop various reports
• Extensive experience designing technical and functional specifications for various Reports/Interfaces/Conversions/Extensions/Forms/Workflows (RICEFW)
• Experience with testing tools such as JIRA, Mercury Test Director (8.0), HPQC 11
• Good understanding and working experience in Agile/Scrum methodologies
• Strong analytical and troubleshooting abilities
• Strong verbal and written communication skills with a proven ability to work both independently and as a member of a team
• Motivated self-starter with an exceptional capability to adapt and learn new concepts

TECHNICAL SKILLS

SAP Modules: Payroll, Benefits, Personnel Administration, Organizational Management, Time Management, ESS & MSS, TEM

Success Factors: Employee Central (EC) and EC Position Management, EC Time off and Time sheet

SDLC Methodologies: Agile/Scrum, ASAP

SAP Reporting Tools: EPIUSE Query Manager, SAP Query, Ad-hoc Query

Business Intelligence & Reporting: Tableau, MS Excel

Database & ETL tools: MS SQL server, Oracle 8/9/10, DB2, MS Access, Informatica Power Center 9.6.1

Requirements, Test & Defect Management: JIRA, HP QC, HP ALM, Load Runner, CATT, Mercury Test Director

Modeling / Designing: MS Visio, Smart Draw, Process Model, Invision

Productivity tools: MS Project, MS SharePoint, MS Word, MS PowerPoint, MS Excel

Operating Systems: Windows 10, Windows XP, UNIX, IOS

PROFESSIONAL EXPERIENCE

Confidential, Washington, DC

SAP Functional Analyst

Responsibilities:

• Brainstormed with the business users to identify functional and technical requirements and translated the requirements into design specification documents such as Functional Design, User Interface Design, Business Process Redesign, Business Requirement Document and Configuration Document
• Participated in client discussions and process design workshops to gather requirements
• Worked with key stakeholders from Payroll and Finance departments to develop system enhancements and to resolve process gaps in design and suggested best practices to clients
• Worked with the project team to ensure all SAP designs are correct and as per business requirement
• Interacted with internal business customers and other members of the team on integration and re-engineering opportunities
• Developed Enterprise structure to fit company needs including personnel area, personnel sub-area, employee group, and employee sub-group based on country-specific needs
• Created wage type template for various payments and deduction types
• Configured payroll wage type models and features to default values for basic pay wage types, pay scale, pay types, Pay scale areas, planned compensation indicator and payroll area
• Configured wage types for all benefits plans to enable Benefits-Payroll integration
• Configured payroll area, payroll periods, and assigned a control record to the payroll area
• Worked on off-cycle payrolls and retro-calculations
• Analyzed payroll errors, researched for cause of errors and provided correct solutions
• Posted payroll results to Finance (FI)
• Designed Payroll journals and remuneration statement
• Developed wage type configuration templates for 26 countries based on the country-specific rules to track various payroll payments and deductions
• Worked across multiple modules to set up large group of employees with different employment types, benefits, country-specific leave types and validated the accuracy of payroll
• Developed excel spreadsheets to track test scripts for 26 countries with different types of employees and country-specific leave accruals and validated if they had enough leave depending on country-specific rules
• Developed excel spreadsheet to track test scripts for 26 countries with country-specific payments and deduction for various payroll scenarios and validated accuracy of multi-country payroll configuration
• Documented Payroll procedures, prepared training materials and quick reference guides. Conducted training for end-users

Confidential, Washington DC

SAP Functional Analyst

Responsibilities:

• Conducted multiple workshops for clients to demonstrate capabilities of employee central system
• Led process design meetings with clients to gather system requirements
• Configured and designed solution for 20+ legal entities spread over 11 countries, organization structure redesign, job structure redesign
• Configured custom Meta Data Framework (MDF) Objects, Business Rules, email notifications, Associations and Workflows
• Configured foundation objects such as legal entity, location, division, department, etc. and MDF objects
• Configured personal, employment and generic objects
• Worked extensively in XML files such as corporate data model, succession data model, country-specific succession data models for meeting business requirements
• Experience in setting up new accounts in Provisioning, and roles and access privileges as per user requirements
• Configured business rules for data validations
• Configured Dependent portlet and workflow configuration based on user requirements
• Updated national ID, Employee data
• Wrote employee separation business rule to trigger workflow to employee’s manager
• Configured Event-Reasons, Derivation Rules
• Set up event-reason derivation rules and business approval workflows
• Experienced in Success Factors Admin, Employee Central including Foundation Objects, Succession and Corporate data models, Pick-list management, Reporting Events, Event Derivation rule, Workflows, Propagation functionality, MDF creation
• Led project team and client stakeholders in various types of testing such as Integration Testing, Regression Testing, User Acceptance Testing and Service Rehearsal Testing
• Developed testing strategy, created test cases and test scenarios
• Responsible for all new enhancements and maintenance of SAP SF and HCM systems
• Worked independently to understand the problem, crafted and implemented solutions working both alone and with other team members in the SAP SF Functional, Basis, Technical and Project Management areas

Environment: ECC 6.00, AIX, ORACLE 10.2.0, SharePoint Server 2007, Solution Manager 7.0

Confidential, Providence, RI

SAP Business Analyst

Responsibilities:

• Participated in kick-off meetings for requirement gathering of SAP Incident Management (ITSM) and SAP Change Management modules (ChaRM)
• Reviewed project documents to meet client’s requirements
• Responsible for requirements management including elicitation, approvals, processes, and scope impacts
• Translated business needs/specifications into functional requirement documents for SAP ITSM and SAP ChaRM modules
• Built and maintained the requirements traceability matrix (RTM)
• Uploaded master data users and created Business partners
• Defined Org schema of support organization in the system
• Tested Service Profiles, Response Profiles, IRT, and MPT calculation, SLA Action and Email Notifications for status changes, Multi-Level Categorization
• Tested closure to maintenance cycle, transferred change documents to next cycle and locked cross system object
• Tested process flows for ZMCR, ZMHF, ZMMJ, ZMCG, and ZMAD
• Tested LDAP Interface for creation of Business partners, tested custom reports for chaRM traceability, tested BI Reports for ITSM and charm and tested Role authorization based on chaRM responsibility matrix
• Researched OSS notes and applied all the relevant patches with the help of SAP Basis team
• Maintained existing Solman test scenarios. Created additional test scenarios and test scripts for new enhancements resulting from support packs
• Tested changes in functionality of incident management and change management modules and supported user acceptance testing
• Uploaded test scripts to HPQC 11, manually tested scripts in Quality Center (QC), and created defects for every failed step in QC
• Documented procedures and created basic training material as per Confidential standards

Environment: ECC 6.00(AP, GL, BI), SharePoint Server 2010, Solution Manager 7.1, HPQC 11

Confidential, New York, NY

SAP Functional Analyst

Responsibilities:

• Worked with numerous levels of business users to understand business requirements and translated those into workable solutions in SAP HCM
• Coordinated with business customers in troubleshooting system problems: Investigated, analyzed and solved software problems; recommended short-term /long-term solutions; developed system enhancements
• Performed gap analysis on technology solutions, process and organization/ resources
• Developed functional specification for custom info type because standard SAP Cost Distribution Info type 0027 could not accommodate the Funds/Grants requirement at Confidential
• Developed custom workflows to get approval from the Budget office for Funds/ Grants entered on the custom Info type
• Developed functional/ technical specifications for various RICEFW objects.
• Configured Off-cycle Process models (like check replacement, check-reversal)
• Configured New Overpayment Functionality for claims
• Maintained test scenarios and test scripts in Solution Manger. Created additional test scenarios and test scripts for new enhancements resulting from support packs
• Created test plans, test packages and assigned testers using Solution Manager’s test Workbench. Created test status, test notes, and error messages using tester's worklist

Environment: ECC 6.00, AIX, ORACLE 10.2.0, SharePoint Server 2007, Solution Manager 7.0, Whizible SEM version 2.0

Confidential, Gaithersburg, MD

SAP Payroll Lead

Responsibilities:

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• Developed Long Term Incentive (LTI) interfaces to provide Union Bank of Switzerland (UBS) with various stock plans, trading options and employee data needed to allow AstraZeneca (AZ) / Confidential employees to view and sell their stocks via UBS website
• Developed tax interfaces to provide UBS with the correct US tax rate information needed to calculate the taxes for AZ/ Confidential employees in case they want to sell their stocks via UBS website
• Developed custom info types to store stock option data for AZ/ Confidential employees
• Developed Functional specifications to design BDC programs to upload stock option data from legacy systems into SAP
• Developed an ALV Report to provide Payroll users with flexibility to view the employee stock option data
• Guided users in the configuration of various HCM sub-modules
• Developed custom info types to handle stock options, Defined number ranges for custom objects, created custom tables to store data values for fields on custom Info type
• Designed a BDC program to upload custom Info type for stock options
• Tested different types of stock plans using various trade options available in UBS
• Developed IT Test Plan for LTI Inbound/Outbound Interfaces
• Provided Post Go-Live support and knowledge transfer to key users

Environment: ECC 5.00, Windows NT, MSSQL, EPI-USE Data Sync Manager V2.50, EPI-USE Query Manager v 3.07

Confidential, Houston, TX

SAP Operation Analyst

Responsibilities:

• Involved in Post-production support of Payroll module
• Participated in workshops for upgrading SAP from 4.6 C to ECC 6.00 Version.
• Configured Personnel Calculation Rules and Schemas as per the requirements of Confidential
• Extensive experience in BSI TUB upgrade and Cyclic upgrade process
• Defined tax models and maintained tax tables for SAP/BSI Interface
• Configured tax rules using mapping wage types based on different tax authorities
• Performed BSI Tax factory backup/restore procedures
• Performed BSI tax locator sequential file upload
• Extensive experience in Tax Reporter Configuration changes
• Worked on wage type configuration changes
• Researched OSS notes and contributed to LCP/support stack testing
• Created conceptual designs for development of new reports
• Developed functional and technical specifications for various RICEF objects
• Debugged ABAP code to resolve production issues
• Worked with cross-functional teams to address feasibility and implementation related issues

Environment: SAP 4.6 C (HCM), AIX, DB2 8.1.0, Remedy 6.3 V, ARINSO Transfer tool 5.00, ARINSO Payroll Checker 4.4, ARINSO Career History 5.11, AutoSys Batch System.

Confidential, Chino, CA

SAP Payroll Lead

Responsibilities:

• Responsible for gathering requirements, determining alternatives, functional/technical specifications, creating technical design to meet defined business needs
• Assisted with analysis, creation and validation of detailed functional specifications
• Identified opportunities to enhance the payroll system and proposed potential solutions in line with strategic goals
• Documented business and functional requirements in SAP Solution Manager tool
• Created supplemental business requirements documents like use cases, workflow diagrams, traceability matrices, dataflow diagrams
• Compiled Business Process Documents in line with business process flows in SAP and suggested best practices to clients
• Analyzed, designed, configured Payroll Module in ECC 6.00 environment
• Configured personnel calculation rules and schemas as per the requirement of the client for gross and net Payroll
• Defined various assignments to wage types through processing classes
• Created different payment models for processing deduction wage types
• Integrated benefit module with payroll accounting and assigned benefit wage types to various plans
• Configured deduction models and assigned them to benefit plans
• Configured deferred comp limits for catch Up and regular plans
• Gathered business requirements for HCM reporting and interfaces to third party providers
• Designed functional and technical specification for providing Medical/Dental/Vision Insurance and saving plans data to third party providers (including CALPERS)
• Involved in defining tax models and maintained tax tables
• Configured quarterly and annual tax forms based on requirements of Federal and State authorities
• Configured wage types for arrears processing
• Integrated HCM with Finance (FI)/Controlling (CO) module
• Created symbolic accounts and mapped wage types through symbolic accounts to G/L accounts
• Set up ESS, workflow and MSS functionality. MSS functionality provided the manager with the ability to initiate Change of Position/Pay, Separation, Organizational/Position changes, and a Workflow inbox for approvals.
• Developed unit test scripts and integration test scripts
• Developed and delivered an extensive number of end-user training materials for SAP HCM

Environment: ECC 6.00, SAP Solution Manager 4.0, ESS/MSS 6.0, BSI Tax Factory 8.00, Windows NT, MSSQL.

Confidential, Rochester, NY

SAP HCM Analyst

Responsibilities:

• Designed technical and functional specification for various Interfaces
• Designed interface and mapped the data required by Confidential to data in SAP
• Performed code review to improve the performance of the program
• Extensive experience in debugging ABAP code to resolve production issues
• Designed interface and mapped the data required by Pitney to data in SAP
• Redesigned various benefit interfaces to improve the efficiency and performance of the program
• Designed and documented functional specifications for various benefit inbound/outbound interfaces to convert legacy interfaces into SAP
• Extensively used Ad-hoc and SAP Query tools for benefit data auditing
• Developed IT Test Plan for printing open enrollment form for RDS Employees
• Extensively worked on supporting HCM modules and designing benefit interfaces to provide Medical/Dental Insurance and Saving plans data to external service providers
• Led a team of five off-shore resources including mentoring new team members, planning and reviewing workload
• Experienced in troubleshooting and resolving payroll processing issues under tight timelines
• Customized rules and schema changes as per client requirement
• Worked on wage type configuration changes
• Excellent working knowledge in taxes and tax reporter configurations
• Configured garnishment model to build new rules for the state of NY
• Configured and generated quarterly reports (Form 941, SUI, MWR) and annual reports (Form 940, W2, W2C) based on federal and state tax authorities
• Integrated to accounting (G/L accounts) within the payroll process using symbolic accounts
• Gained working knowledge in the BSI Tub update process
• Configured claim clearing and arrear processing during Year-End
• Developed and executed test scripts for support stack testing
• Researched OSS notes and performed support pack impact analysis
• Monitored and created Batch job schedules in SAP using the Tivoli application
• Provided knowledge transfer to off-shore resources and served as the main point of contact to users

Environment: SAP 4.7C (HCM), ESS/MSS 6.0, UNIX, Oracle9i, Tivoli 3.7.1, Vanitive 8.2.2, EPI-USE Data Sync Manager V2.50, EPI-USE Query Manager v 3.07

Confidential, San Antonio, TX

SAP HCM Analyst

Responsibilities:

• Worked as a production support HCM specialist to analyze the usability of existing functionality for the end-user community and proposed enhancements as needed
• Responsible for end-user support and identifying and configuring new functionality requirements as needed
• Designed work-plan, workarounds for the business needs that cannot be fulfilled by the standard SAP system
• Extensively worked on wage type configuration changes to build customization on additional payment info type to allow the system to refund overpayments
• Created wage type for new allowance payment and checked Wage type characteristics using wage type utility report
• Created new FSA childcare wage type and configured it to point to Box 10 on W2 Form
• Changed the existing process for garnishments to limit the child support /student loan garnishment not to exceed a certain percentage of disposable net
• Analyzed off-cycle void check process model and addressed problems in it
• Used SAP script (SO10) to create general messages (HR G) on pay stub
• Extensively used reporting tools Ad-hoc and SAP Query
• Configured custom UI tax rate overrides in Tax table BTXRATE
• Provided post go-live support and knowledge transfer to county staff

Environment: SAP 4.6 C (HCM), Oracle 8.1, Windows NT

Confidential, Jacksonville, FL

SAP HCM Analyst

Responsibilities:

• Responsible for configuration of payroll and benefits module to meet requirements of the public sector client
• Involved in full life cycle implementation project using ASAP Methodology
• Involved in requirements gathering, data mapping, and fit-gap analysis, met with business users and suggested modifications to suit best business practices
• Defined various assignments to wage types
• Created different payment models to process deduction wage types
• Tested access to wage type permissibility table by different security roles
• Ran standard payroll report and File1prog to generate file1 to state
• Ran standard time program for time evaluation and checked B2 clusters for different time types
• Defined work schedule rules, absence types, attendance types and holiday calendars
• Extensively tested scenarios using payroll driver, payroll clusters and time clusters
• Tested multiple agency payroll go-live scenarios
• Tested Benefit Plan enrollment using standard report for different coverage levels like employee coverage, family coverage, dependent spouse coverage, and spouse coverage
• Designed technical and functional specification for various Reports/Interfaces/Conversions/Extensions/Forms (RICEF) objects

Environment: SAP 4.6 C (HCM), Mercury Test Director 8.0, EP 6.0, Oracle 8.0, UNIX