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Quality Assurance Analyst Resume

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Vienna Va, US

SUMMARY

  • Experienced Quality Assurance professional with considerable experience in finance and banking domain with Confidential .
  • Solutions - oriented quality assurance of systems professional with expertise in identifying and defining testing strategies.
  • Furthermore I have experience in tracking testing progress and results for test cycles, to assess and enhance product, process quality and efficiency.
  • Skilled in the development of test strategies, test plans, scenarios, RTM, and test result reports with expertise in black box testing, functional testing, regression testing, exploratory testing and usability testing.
  • Proven ability to excel in fast paced environments and achieve quality deliverables within timelines.
  • Skilled communicator with ability to establish cross-functional collaboration to achieve operational alignment and organizational objectives.

TECHNICAL SKILLS:

Testing Tools: Selenium WebDriver, Python, Pycharm

Languages: SQL, HTML

API Testing: Postman, SOAP UI

Defect Tracking / Test Management: JIRA, Zephyr, HP ALM

DB and tools: MySQL, SQL, Azure Data Studio

Methodologies: Agile/SCRUM, Waterfall

Documentation: Confluence, Google Docs, MS Word, Share point, Wb docs

Reporting tools: Allure, Crystal Enterprise server reports

508 Compliance: JAWS, WAVE

Platforms: Windows (7, 10), Mac OS, Android, iOS

Other: Ms Excel, Ms Outlook and Powerpoint, Ms Dynamics CRM

PROFESSIONAL EXPERIENCE

Confidential, Vienna, VA, USA,

Quality Assurance Analyst

Responsibilities:

  • Analyzed Functional specifications and developed requirements traceability matrix (RTM) to ensure proper coverage of test cases in test plans.
  • Performed System integration testing during implementations and deployment of the builds on multiple browser and operating system combinations.
  • Created manual test scenarios, test plans and test cases in MS Excel and executed them for testing of client websites of home pro home improvement company, tv aggregator website Showtrackr and gaming marketing voting system website New Faces.
  • Produced documentation of test processes & procedures.
  • Liaison with test coordination team and technical teams, to solve critical issues in the test environments.
  • Created automation test scripts using Selenium WebDriver using the Python language.
  • Identified data requirements for the test cases and created test data for testing using Zephyr test management tool embedded in JIRA
  • Reported and tracked defects in JIRA project management tool.
  • Performed testing of RESTful API using the open source Postman tool.
  • Performed Back-end testing of relational data bases using SQL (MS SQL Server 2016).
  • Performed automated Regression Testing using Selenium for test scripts prepared by lead automation engineers.
  • Participated in regular meetings to share views and ensure the delivery of a quality product.

Confidential, Washington, DC, USA

User Acceptance Tester / Finance Analyst

Responsibilities:

  • Coordination with relevant members of the ILAP technical team, and client connection teams to resolve, and test transactions promptly thereby minimizing business impact on clients and internal users. Review and update the relevant desk procedures documentation for iLAP and client connection enhancements.
  • Experience with developing test plans and executing test cases in consultation with business users for relevant use cases in extranet client connection website.
  • Maintaining SAP configurations such as risk-based release configuration, email distribution list configuration for maintaining the integrated loan administration platform which uses a net-weaver front end with SAP GUI (Graphic User Interface) back end.
  • Maintaining SAP batch programs and executing manually when required with variants in both test and production environments. This is to support the front- end systems such as integrated loan administration platform which is an intranet and client connection website which is a client facing extranet. If there is a batch program failure investigating the relevant ABAP logs in consultation with technical development teams.
  • Monitoring of website activity daily logs for WB client connection in Splunk and MS Dynamics.

Confidential

Responsibilities:

  • Prepare role and user profile change documentation for SAP security team pertaining to system changes and enhancements. Ensure appropriate assignment to existing and new authorization objects, transaction codes, single and composite roles in SAP.
  • Executing SAP data fix frameworks in both test and production environments to fix data defects created via JIRA tickets to fix data issues in SAP reports.
  • RPA (Robotic Process Automation) Project using Automation anywhere -Provided inputs on straight through process application exception monitoring and created test data for bots to utilize in the test system for initial proof of concept for both Automation Anywhere and UI path bots.

Confidential

Responsibilities:

  • Respond to internal user queries from ilap support service account in MS Outlook and raising of JIRA tickets for issues requiring technical team involvement for resolution using SAP data fix framework.
  • Used Ms Dynamics 365 CRM tool to monitor service account tickets and process workflow and close same. I have also tested MS Dynamics 365 CRM tool for data migration of service account tickets.
  • The main areas of experience are in loan disbursements systems maintenance and integrated loan administration platform (ILAP) system, enhancements and updates in change management system JIRA by conducting business user acceptance testing for the software upgrades. Providing business input for developing robust customized solutions. Develop the key business requirements and test plans and provide inputs to Information technology teams for the regular operating and maintenance, enhancements and bug fixes.
  • Have experience with SAP modules such as Accounts payable, Fixed Assets, Controlling and World Bank custom modules such as integrated loan administration platform.
  • Responsible for running of daily batch jobs in SAP and monitoring logs in the event of an error in consultation with technical teams.

Confidential

Loan system

Responsibilities:

  • Co-ordinated and performed user acceptance testing of loan disbursement transactions from ILAP system and client connection website for Quantum COTS Treasury system integration to ILAP which was successfully implemented by World Bank Treasury. I was involved in functional testing for SWIFT (Society for Worldwide Interbank Financial Telecommunications) message types such as MT103,MT 202,MT 320, MT 330 and MT350. I was responsible for testing loan payments, refunds and returned payments submission from integrated loan administration platform (ILAP) system which is an SAP based system to Treasury Quantum system. The HP ALM software was used for test case management of this project. Have experience using SQL queries to extract the data from back end data bases and compare data with front end.
  • Experience with developing test plans and executing test cases in consultation with business users for relevant use cases in Quantum and SAP.
  • Experience with (ETL) extract test and load testing with SAP such as uploading external Ms excel data to SAP and validating the uploaded data base contents for data accuracy such as vendor information.
  • Execution and monitoring of large volume of batch programs which handle sensitive financial transaction data transmission, of critical payments to interfacing systems such as Treasury COTS Quantum system.
  • Extraction of report data from SAP to txt and MS excel files to reconcile report data for large volumes of financial transactions.

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