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Lead Sap Qa Functional, Qa (tester) Resume

SUMMARY

  • Dedicated SAP Functional Consultant with 15 years of IT experience.
  • Led the HPQC, UFT and SAP TAO process, wrote the scripts, build test plan and run the test lab.
  • Led the PANAYA process, wrote scripts, assign users and run the reports.
  • An accomplished professional with ability to proactively interface with business partners; interpret business processes and translate business requests with scope identification (including Sarbanes Oxley guidelines).
  • Led team members to complete deliverables on time and within budget to ensure projects deliver promised business functionality and benefits
  • Managed and coordinated project implementation, testing and deployment by working with various teams including BAT’s, UAT’s & User Training Sessions.
  • Executed Integration Test scripts in Q system after gaining a solid understanding of the process and workflows. Reviewed and provided support on defects in HP Quality Center.
  • Created/maintained project plans for status reporting to senior management in MS Project with tasks, dependencies, lag/lead time parameters, etc.
  • Excellent communication and problem solving skills, with a systematic approach to work effectively in a fast paced environment.

TECHNICAL SKILLS

SAP Skills: ECC 5.0, SAP R/3 4.6C/4.6D, SAP BW 3.1C/3.0B, 3.5, SAP HR, CRM, SRM, WM, FI,SCM, Business Explorer (BEx) Analyzer 3.x and 7.0.

Tools: Used: Mercury, CA Service Desk, Tenrox, SABA and VIRSA, HPQC, TAO, UFT, PANAYA.

Databases: Oracle, MySQL, MS - SQL Server, MS Access.

PROFESSIONAL EXPERIENCE

Confidential

Lead SAP QA Functional, QA (Tester)

Environment: SAP BW 7.01, BI 7.01, WEBI and BOBJ reports, Hybris, FIORI, ECC 6.0 FI/CO, SD, EWM, MM, 7.0 BEx Analyzer/Browser

Responsibilities:

  • Testing lead for major releases coordinated the activities between onsite and remote testing teams. Test Planning, Script Writing, develop, Create, and execute test scripts.
  • Currently executing scripts in PANAYA, HPQC and SAP TAO. Build the script, test plan and run the scripts in Test Lab.
  • Immediate billing and Sales Commissions.
  • Testing if the data is passing between Hybris and ECC.
  • Complex pricing routines and procedures in Order to Cash process such as Home Delivery, Commissions, Insurance and Special Orders
  • Customized Bill of material ( Sales set ) pricing and impact of Commissions on multiple sales associates
  • Sales Portal to create, Change or View order Developed on web Dynpro Technology for IPAD.
  • Delivery Interface testing, which includes interface with Road Net and Redprairie.
  • Payment interfaces for Credit card approvals with PPS ( Princeton payment Systems )
  • Customer Interaction Centre, which is used by Customer Care to address customer issues
  • Involved in testing BW optimization project and tested more than 30 reports and many in-House projects, proof of concepts such as In-House warranty and insurance portal etc ..
  • Participated in all Go-Lives of Confidential implementations' Pre-GoLive, Blue Print.
  • Tested all process areas released in BDF (SD, MM, BI/BW and FI.
  • ATP (Available To Promise) was successfully tested and wrote scripts for the business to test.
  • Performed BATs of developed application and coordinated the UAT sessions.
  • Executed Integration Test scripts in Q system after gaining a solid understanding of the process and workflows.
  • Self-managed position by proactively understanding BDF business processes & requirements with BPPs, interacting with process teams, participating in integration testing.
  • Some of the BW reports that were tested are Written Sales, Price Override, Billing and Commissions. Was instrumental in helping BW team to understand the business.
  • Conduct Analysis documents walk-through session with Business SME, Project Manager, developers & Test Lead to ensure understanding of requirements.

Confidential

Lead SAP Support Functional, Business Analyst

Environment: SAP BW 3.5, BI 7.0, ECC 5.0, SAP R/3 4.7, FI/CO, CRM, SRM/P2P, SCM, WM, MM, 7.0 BEx Analyzer/Browser

Responsibilities:

  • Participated in all 4 waves of Estee Lauder (EL) implementations' Pre-GoLive, Hypercare and Production Support activities including technical and business analysis roles, Blue Print and end user mapping since first SAP implementation in MN (AVEDA GoLive).
  • Support and Implementation of all process areas released in EL (BI/BW, D2B and QM, OTC (WM, CRM) B2R, P2P (SRM), FI, C2M and DP (SCM)) reporting directly to PMO.
  • Co-ordinate the end user mapping for role based security access by interacting with Process Teams, Change Integration, Change Management, Financial Compliance, Security and Training.
  • Supported the SRM Supplier portal and Supplier Reports.
  • Supported/Tested CRM Product and Services.
  • Performed BATs of developed application and coordinated the UAT session across global user groups.
  • Executed Integration Test scripts in Q system after gaining a solid understanding of the process and workflows. Reviewed and provided support on defects in HP Quality Center.
  • Self-managed position by proactively understanding EL business processes & requirements with BPPs, interacting with process teams, participating in integration testing and end-user trainings.
  • Managed 30 consultants for Hypercare support team responsible for the SAP access related Software Validation & support efforts.
  • Coordinated the end user mapping for role based security access by interacting with Process Teams, Change Integration, Change Management (PMO) Financial Compliance, Security and Training.
  • Proactively interacted with power users and other users to constantly get feedback to assess and improve the Hypercare resolution processes.
  • Conduct Analysis documents walk-through session with Business SME, Project Manager, developers & Test Lead to ensure understanding of requirements.
  • Maintain documentation on SharePoint and project shared drives as appropriate.
  • Mentored team members and guided them to understand SAP functionality and EL processes.
  • Coordinated training and presentations by involving process team members.
  • Participated in designs for user validation steps, hardware requirements, and printer setup and security access.
  • Provided support and trained Service Desk Analysts after and before Go-Live & resolved Service Desk tickets and escalated the ticket to the appropriate resolver group. Followed up with the affected user until the issue is resolved.
  • Created and presented Knowledge Base documents based on mercury defects and the issues faced by the users after Go-Live these Documents will be published in CA Unicenter Service Desk's Knowledge Database.
  • Mentored service desk analysts in CANADA, UK and USA and furthered their knowledge of SAP and the process areas.
  • Constantly worked with various teams like Basis, Accounts Payable, Account Receivable, Security and other process teams for resolving problems like system issues, vendor payment gaps and access issues
  • Trained Power Users and business users on SABA (web based user training tool), RWD uPerform & Solution Manager (Document repository) by creating training materials and conducting training sessions across global business user groups.

Confidential, Islandia, NY

Business Analyst, QA

Environment: SAP BW 3.5, SAP R/3 4.7, FI/CO, SD, MM, BEx Analyzer/Browser.

Responsibilities:

  • Worked in integration & compliance teams in firefighting post-live stage of phase 1 implementation.
  • Maintained & communicated Deliverable Templates and Naming Conventions (deliverables, transport description, etc.) for SAP ECC, CRM, SRM, HR, PS, BW, SEM, Portal & XI.
  • Reviewed and signed-off Solution Architect approval to Work stream-generated deliverables.
  • Monitored proper linking of Transports with CR tickets in Service Desk™.
  • Led documentation of functional and technical requirements ensuring CA quality standards and SAP best practices were followed.
  • Supported Audit Teams by maintaining interrelationships and dependencies among various Work streams.
  • Performed BATs of developed application & created UATs and worked closely with testers.
  • Instrumental in helping the offshore team (India, UK and Ireland).
  • Reviewed and approved as a gatekeeper various changes proposed to be promoted from D*1 to Q*1 environments for SAP ECC, CRM, SRM, HR, PS, BW, SEM, Portal & XI.
  • Determined approval of changes with focus on integration points at both the system and process levels in conjunction with the availability of documentation and testing to demonstrate conformance to CA change implementation processes.
  • Trained Power Users and business users.
  • Supported security setup for SAP modules in the 30,000 + user-base Company by reviewing structured authorization & sensitive roles.
  • Ensured Sarbanes Oxley compliance by providing comprehensive documentation of SAP Compliance processes, configurations, and standard procedures

Confidential, CT

SAP BW QA, Business Analyst

Environment: SAP BW 3.1, SAP R/3 4.6C, FI/CO, SD, MM, BEx Analyzer/Browser.

Responsibilities:

  • Completed feasibility study of the current business process functional specifications and identified relevant areas for customizations.
  • Instrumental in BW cube creation using Extended Star-schema according to the data requirement.
  • Facilitated business process definition and modeling. Assessed requirements against business content by working with end users. Determined required BW design. Configured the software to replicate the required business processes and analytical/reporting needs.
  • Strong exposure to entire SD business processes and configuration including sales order, delivery, route determination, batch determination, picking, packing, goods issue and billing documents.
  • Data modeling involved extensive use of ODS capabilities, delta management functionality along with associated query performance requirements.
  • Responsible for design, development and extraction from R/3 Source system and Flat file to BW for SD, MM modules and working with data flows
  • Used LO-Cockpit extract structures and data sources to extract data in SD and MM to facilitate the data to SAP BW .
  • Trained Power Users and business users on Bex reports.
  • Created Standard Info Sources Sales Order, Delivery, and Order/Delivery for master data and transaction data for SD applications and activated.

Confidential

Business Analyst

Responsibilities:

  • Worked on Global On-Line Dealer Database system based on Ford Dealer Information model under the banner of FORD 2000 Globalization Program.
  • The fundamental function of the system was to supply the Dealer and other related information to the existing mainframe database.
  • Involved in Business Analysis, Design and Documentation of the second phase of the project at Ford Motor Company, Cologne, Germany.

Confidential

SAP R/3 - HR module consultant

Responsibilities:

  • Customized Recruitment, Personal Administration for transferring the applicant data through action Transfer applicant data/ Hire applications and Customized the Integration of Personnel Development to import qualification catalogue to maintain qualification profile for various applicants.
  • Involved in preparing legacy data plans and transfer plans. Created Recruitment Instruments, Media for Advertisements and receipt of applications.

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