Credit Card Enhancement, Multiple Interface Analysis Resume
Duncan, SC
OBJECTIVE
A challenging functional position in a team oriented, high - growth, fast-paced environment based on SAP platform, which would best utilize my experience in SAP Sales and Distribution (SD/OTC) module
SUMMARY
- 14 years of strong consulting experience in SAP Sales and Distribution (SD/OTC) module global Implementation, Configuration and Production Support.
- 9 full life cycle SAP R/3 implementation experience.
- 3 SAP Consultant Certificates: SD, MM and CRM (Marketing).
- In depth understanding of cross-functional integration points of SD/OTC, MM/ P2P, Engineering/P2M, QM, WHL, VC, HR, BI, FI/CO, MDM/MDEX, MDG in industrial scenarios.
- Expertise of interface: including third party tax software package like Vertex/Taxware; foreign trade compliance/MDI interface, B2B/EDI, 3P/Email workflow; SAP-Paymetric Credit card interface.
- Client facing team member working directly wif GPO/PIO/key users and End Users for Process Analysis/BRD; BPP and in customizing business requirements to Functional Specifications (RICEFW).
- Through understanding of RICEFW specification and guiding developers through interface programming, data migration, general report requirements, forms and enhancements.
- Expertise for all phases of SAP implementation including Project Planning and Scoping, Blueprinting, Gap Analysis, Fit Gap analysis, configuration, vary testing cycles and issue resolution, documentation, development, conducting end-user training, cutover planning and execution, post go live supporting under multiple deadlines.
- Very experience in Master Data, Sales Order processing, Delivery processing, Billing processing, Pricing, Rebate, Credit Management, Third-Party Order, Cross company sales, Contract, Consignment, EDI/IDOC, legacy system data conversion--- customer, material, pricing, open sales orders.
- High expertise wif SAP implementation ASAP methodology and fast track methodology. Including Global Template and deployment/rollout and discipline needed to guide the decision making for local requirement.
- Strong experience of SAP implementation and management tools: Google drive ; Solution manager; HPQC; IBM remedy and Lotus note; Sharepoint.
- Making customer issues a priority. Investigating, analyzing and problem solving skills from perspectives on both big picture and detail attention. Efficient and effective trouble shooting skills.
- Excellent objective oriented team player wif strong interpersonal and communication skills. Able to collaborate wif clients, and have a strong desire to excel.
TECHNICAL SKILLS
- Project Planning and Scoping
- Blueprinting
- Gap Analysis
- Fit Gap analysis
- Configuration
- Vary testing cycles and issue resolution
- Documentation
- Development
- Conducting end-user training
- Cutover planning and execution
- Post go live supporting under multiple deadlines.
PROFESSIONAL EXPERIENCE
Confidential, Duncan, SC
Credit Card Enhancement, Multiple Interface Analysis
Responsibilities:
- Realization: SAP baseline configure and final configure Z* objects and RICEF object development wif developers ; FSD development, functional testing; Z table and Z transaction development and testing;
- Integration testing: testing scripts preparation; multiple testing cycle planning execution and defect management and resolution via HPQC10 ;
- Data migration: data conversion analysis and field by field mapping; post data migration validation;
- Final preparation: including end user training document preparation; cut over planning and execution ( number range set up, output condition set up, batch job and variants set up, Z table maintenance) and supporting data migration into production ;
- Go live support: war room and on site go live support; trouble shooting;
- Normal production support after go live.
Confidential, Houston, TX USA
Defiance Resting & Engineering
Responsibilities:
- Business blue printing---evaluation of existing business process and develop OM/operating model, including customer master blueprint, pricingZUS001; COI/VAL; Etc;
- Business process to SAP transaction mapping; As it/To be and gap analysis; RICEF FSD design and testing: including: SAP/Taxware interface, EDI/B2B/Biztalk/inbound order, and MDI/TA/GTM interfaces functional design, 3P workflow functional design; VA05 report modification functional design, BI report; Z tables and Z transactions functional design, Etc;
- GT configuration through SAP Solution Manager---Customer master data, number range; Z account group, Z partner functions, Z user status profiles, Etc; 50 configuration objects;
- function unit testing--- 350 cases, including Z sales order types, Z item categories Z pricing condition types/Z access sequences, Z partner function/partner function determination/assignment, schedule line categories, copy controls, Z delivery types, Z delivery item categories, Z billing types, outputs, forms, Z reports;
- ITP/integration testing pass 1, 2,3,4,5, testing---multiple end to end scenarios; including buyout, intercompany, MTO, MTS, ETO, ATO, service, return, COI, VAL,
- UAT/user acceptance testing---including testing cases/scripts building, issue resolution and key user guidance.
- Security role design of OTC work stream and testing---public sales role; outside sales role; inside sales role; sales manager role; billing clerk role etc.
- Master data conversion preparation---including customer master, material master, pricing master data, data mapping, cleansing.
- Fit gap analysis/review---15 workshops; stick to the global template design and build local workaround; request a localization configuration or pilot design for additional requirements not met by the global template; request customized development to address local needs;
- SD/OTC noledge awareness and Demos wif user groups---50 demos; SAP organization structure, SAP master data, sales order processing, delivery processing, billing processing, pricing, tax ware interface, MDI/TA interface, EDI interface, 3P email workflow, customer service etc.
- local configuration---1104/US21/MiniHR master data
- Unit testing--- all OTC functional area; sales order processing, delivery processing, billing processing; basic functionality;
- ITP 1, 2,3---16 scenarios---buyout/drop ship/VC-MTO/MTS/ETO/return/customer compliant/service Etc;
- UAT;---16 scenarios---COI/VAL/service no warranty/warranty;
- end user training---30 workshops, OTC end to end solution, including EDI/IDOC processing, BD87/WE02; develop training materials;
- Security testing--- 6 roles and 200 transactions.
- DITL---20 scenarios;
- Master data migration: customer master data, material master, pricing master data; mock load 1, 2, 3 and production load; data mapping, cleansing, validation after loading.
- Open sales orders conversion---700 orders; open sales order grouping, conversion and reconciled after conversion between legacy backlog and SAP back log;
- cutover planning and execution; 12 tasks execution;
- go live post production support ---ELS/hyper care till month end closing; ER processing;
- post go live training;
Confidential
SAP SD/OTC Functional Consultant
Responsibilities:
- Designed and conducted SD module organizational structure and business requirements workshop, as-is/to-be analysis, gap analysis, created SD Blueprint document.
- Sales order processing RICEF design, like freight rate policy, message during free of charge SO; pricing RICEF design, like new Form routine 600-603, functional specifications documentation.,
- SD organizational structure configuration, like CH01/01/01, CH02/02/02
- Sales order processing configuration, like ZOR ZOT ZRE; Item category configuration, like ZTAN, ZTNN, ZTOR; Schedule line category configuration, like ZS1, ZS2, ZS3
- Billing processing configuration, like ZF1, ZF2, ZF5, ZF8,.
- Output master record configuration, like ZEDI, ZBAO, ZINV.
- Order confirmation form ZBAO and invoice ZINV form design and field mapping.
- Using condition technique to design and configure pricing elements, including pricing procedure ZCHWSP, ZCHRTP, 20 new condition types, 20 new access sequences, 45 new condition tables.
- Worked closely wif ABAP team to design new pricing routines using VOFM and VBAP/VBAK field modification like COO/HERKL, using user exits and functional module to enhance and modify the standard SAP functionality.
- Designed and conducted Pricing master data migration workshop, created Conversion approach document and Mapping specific document of pricing to map legacy pricing master data to SAP ECC 6.0.
- Worked closely wif EDI technical consultant to enable EDI output, like ZEDI invoice.
- Designed and configured the standard consignment and third party processing, like ZKB, ZKE, ZKA and ZKI.
- Involving integration wave 1, wave 2, and wave 3 test design and trouble shooting.
- Involving cutover planning
- Involving go live criteria and delineable design.
- Go live support.
Confidential
SAP SD/OTC Functional Consultant
Responsibilities:
- Involving global requirement Design. Designed SD module organizational structure, created business requirement workshop template.
- Reviewed SD module business blueprint documents, BRD and RICEF/FSD
- Reviewed legacy data conversion plan and related CAD, FSD and MSD, including customer master, material master, pricing master, open sales orders.
- Sales organization configuration like CH01, CH02, CH03, CH04; D.C configuration, like 01, 02, 03, 04; Division, 01, 02, 03, 04, 05. Set up sales areas.
- Configured sales document types, like ZST, ZFR, ZRU; Configured item category like ZTA1, ZTA2, ZTA3; Schedule line category configuration, like Z01, Z02, Z03.
- Configured incompletion procedure 90, 91, 92.
- Configured billing types, like ZFA, ZFB, ZS5, ZS8.
- Configured pricing procedure ZCHWSA, ZCHRTA. Configured new condition types like ZPRO, ZPR1, ZKF1, ZKF2, ZKF3; new access sequences like ZPRO, ZPR1, ZKF1, ZKF2, ZKF3; new condition tables 600-625.
- Designed and configured quantity and value contract processing, like ZK1, ZK2.
- Designed and configured IV billing process.
- Worked closely wif ABAP team to design new pricing form routines using VOFM, using user exits and functional module to enhance and modify the standard SAP functionality.
- Designed SD module point to point integration testing plan.
- Involving SD module cutover plan.
- Involving go live criteria and delineable design.
- Go love and Post production support.
Confidential, New Britain, CT, US
SAP SD/Order To Cash Functional Consultant SME
Responsibilities:
- Was responsible for the management of SAP implementation, including issues related to the Design, Fit Gap Analysis, Realization, Data Conversion, Testing, and Training.
- Applied SAP Best Business Practices to build a Global Template by aligning/mapping/configuring SAP Best Practice to dis SAP Global Template and roll out that template to the business units worldwide.
- RICEF/FSD design, FUT scripts design for RICEF/FSD, Z table design, master data conversion approach document design, master data mapping specification document design. Mapped JDE, US legacy and SAP 4.7 master data to SAP 6.0.
- Hand on experience on SAP implementation project management tools like: SharePoint, QACI Document, problem tracker, change requests, transport tracker, meeting minutes, BPP tracker, unit test tracker, data mapping tracker, integration test script tracker, data validation tracker, etc.
- Involving Design of Canada pricing procedure ZVABCA, US pricing procedure ZVAXUS, Canada Intercompany pricing procedure ZVAACI, US Intercompany pricing procedure ZVAACC and temporary pricing procedure ZVAACB for open sales order conversion from JDE, US Legacy.
- Created 60 new condition types, 35 new access sequences, 80 new condition tables.
- Designed promotion types Z001 and Z006, sales deals types ZDPC, ZDPP, ZDPQ, ZDSB, ZPGA, ZPGP.
- Designed rebate agreement types ZBCB, ZBCF, ZBFF, ZBGB etc.
- Worked closely wif developers to modify SAP smart forms like ZAN0, ZBA0, ZCIN, ZRD0, ZCMR, ZPR0 etc.
- Worked closely wif developers to test RICEF/FSD and to modify customer master data field, material master field and pricing field catalog like ZZAUGRU order reason, ZZAVGR3 customer group 3, ZZMVGR1 brand.
- Worked closely wif FI/CO team to apply Vertex, assign G/L account, and apply billing summarization functionality and CO-PA field assignment.
- Worked closely wif EDI team to test inbound sales order and outbound invoice.
- Involving Functional unit test scripts design, IT1/IT2 test scripts design; Integration test trouble shooting.
- Involving in the DITL/Production cut over plan design and execution.
- Output print out, fax and Email testing.
Confidential, New York city, NY, US
SAP SD/Order To Cash Functional Consultant-solo SD member
Responsibilities:
- Designed one plant solution on SD. Created new plant FWXX to replace all virtual plants: FW01, FW02, FW03, FW04.
- Created new sales area and updated 50,000 Customer Master Data and 3,000 Material Master Data.
- Pricing Re-design. Separated original pricing procedure ZFWOVW into two new pricing procedures ZFWONW for national and ZFWOWS for wholesale.
- Surcharge condition type Re-design. ZOA1 for Ocean Freight, ZOA2 for Duty/Excise Tax, ZOA3 for Destination Charge, ZOA4 for Brokerage/Consolidation and ZOA5 for Surcharge.
- Created new condition tables 619, 629, 639, 649, 659, 669, 679 and 5 new Access Sequence for the new condition types.
- Worked closely wif ABAPer to add new field Alcohol % in Material Master Data and put Alcohol %, Pack Size, Country of origin into KOMP for condition field catalog.
- Worked closely wif ABAPer to modify output.
- Created new Incoterms FB1, FB2, FB3 and FB4 for special FOB.
- Implemented customer consignment processing of ZKB, ZKE, ZKA, ZKR.
- Implemented Quantity Contract ZQC and Value Contract ZWK1wif assortment.
- Implemented Customer Material Information Record, promotion and sales deal Functionality.
- Unit, integration and performance testing and end user training.
Confidential
SAP SD Functional Consultant-SD team member
Responsibilities:
- Primarily worked on troubleshooting production problems in SD areas and also in the configuration and documentation of the solutions to the same.
- Analysis of upcoming tickets on day to day basis and providing solution as per the best business practice.
- Worked on new development, enhancement and data maintenance related to SD, such as DSD EDI invoice, AR customer balance report, date format.
- Developed training materials and updated BPPs for new SAP system functionality, trained end users and new employees.
- Implemented client’s business changes, growth and expansion by creating new Company code6000 and new plant 6000.
- Designed new organizational structure sales organization6000, distribution channel e0, division01, shipping point6000, and loading group6000.
- Analyzed as process of original company code and set up new sales order management process, delivery process, billing process, return process and configured the document flow.
- Created new standard pricing procedure ZVAA01, ZVAB01 and new freight charge condition type ZF60 using condition technique.
- Configured and customized incompletion procedure 60 for standard item and 61 for free of charge item using table VBAP and VBKD.
- Worked wif BOM by assigning ERLA and LUMF to material master record.
- Provided input to ABAP team for User Exit specification for field modifications during sale order processing and pricing.
Confidential
SAP SD, CRM Functional Consultant
Responsibilities:
- Worked wif Business Analysts in terms of organizational business requirements, to ensure that objectives were being met wif client base and internally.
- Conducted AS-IS processes investigation to understand client’s business process and TO-BE analysis by suggesting better and improved solution.
- Migrated a huge customer database from legacy database to SAP CRM by converting non-uniform data to SAP standardized data set.
- Enabled B2B and B2C business process by creating a centralized product catalog that contains 400 product descriptions, multimedia objects and pricing.
- Enabled campaign management in internet sales and Rebate processing.
- Enabled cross selling up/down selling product proposal functionality.
- Adopted EDI wif 25 CMs and 3 forwarding agents to improve logistics execution.
- Included customer banking details in SAP and enabled credit management and credit card payment functionality.
- Enabled CRM service to deal wif customer complaints and repairs.
Confidential
SAP SD Functional Consultant-SD team member
Responsibilities:
- Involved in Implementation scope definition, project deliverables definition and Implementation methodology definition.
- Determined the high level business processes wifin the enterprise and developed a high level organizational structure to support them.
- Participated in organization structure workshops and general requirement workshop to determine standardization.
- Participated in business process workshop in addition to the identification of various reporting, interfaces, and enhancement requirements
- Worked closely wif development team for determining wat development work is necessary beyond the standard SAP delivered functionality.
- Participating in production support and cutover planning, set up the infrastructure, such as the help desk, problem tracking system, and appropriate procedures
- Configured general settings and organizational structures in the SAP System.
- Baseline configuration of SD module
Confidential
SAP SD Functional Consultant-SD team member
Responsibilities:
- Assisted in Blueprinting session for master data and business processes related to procurement by working on questionnaires and interaction wif core team members and users as well as creation of functional specifications
- Conducted as-is study in detail and developed a to-be process to suit the project requirement and accomplish the objectives.
- Configured the full Sales Order System, Delivery type and billing type.
- Performed Sales Transactions and Regular Document Flow.
- Configured Customer Master Data, Defined Account Groups for Customers.
- Created Standard Pricing Procedure wif different Discounts/ Surcharges/ Rebates using Condition Tables, Condition Types, Intercompany Sales Order, Invoices, Access Sequences and Pricing Procedure Determination.
- Provided Go-Live support. Scope included SD but also functional aspects of inter-linkage wif other modules such as MM and FI/CO.
Confidential
SAP SD Functional Consultant-SD team member
Responsibilities:
- Involved in the assessment of business requirements in relation to SAP SD module and to provide the solution by configuration procedures.
- Configured and customized SD Enterprise structure.
- Configured the settings of field selection for customer master data, material master data, and vendor master data.
- Configured sales and billing document types.
- Prepared copying controls for sales, delivery and billing documents.
- Defined and assigned number ranges for sales, delivery and billing documents.
- Configuration of promotions and sales deals.
- Configured Third-Party order processing.
- Developed documentation and conducted training for end-users.