We provide IT Staff Augmentation Services!

Director Sap Support Services Resume

Seattle, WA


  • SAP Techno - functional Lead Consultant with 15 years of SAP experience, with total of 16+ years of IT experience.
  • Around 15 years of vast experience in design and development in ABAP, and 5+ years of SAP FICO functional expertise.
  • Project Manager and Lead Consultant in two full life implementations, three SAP Upgrade and Data Migration projects.
  • Rich experience working in multiple domains including Telecom, Manufacturing, Automobile, Human resource and Logistics.
  • Vast experience in Analysis, Design, Develop, Test and Deployment of various Functional and Technical Solutions in ABAP,HR ABAP, PI/PO, BO/BOBJ,BRF/BRF+, BOPF, FIORI/UI5, FICO, FICO, S/4 HANA, and Security.
  • Expertise in configuration and customization in FICO modules General Ledger (GL), New GL, Accounts Receivable (AR), Accounts Payable (AP), Bank Accounting (BL), Asset Accounting (AA),Internal Order (IO), Cost Center Accounting (CCA) and Profit Center Accounting (PCA).
  • Expertise in FIORI implementation. End to end SAP FIORI Transactional, Analytical, Fact Sheet apps development.
  • Designed FIORI/UI5 applications mock-up screens using BUILD with Data Flow and images. Expertise in Explore, Enabling(installing) and configuration standard apps.
  • Expertise in UI5 development, Netweaver Gateway Service builder, OData, XML, JSON, BRF+, REST, SOAP, Webservices, HTML5, CSS3, JavaScript, AJAX and jQuery.
  • Expertise in HANA code push down with CDS views both HANA as primary and secondary database
  • Extensive hands on experience on Error Handling and troubleshooting using Runtime workbench (Message Monitoring, Component monitoring, Alert Configuration), SXMB MONI, IDX5.
  • Technical expertise in ABAP Administration Workbench, Data Dictionary, SAP/ ABAP Query, Classical Reports, ALV Reports, ABAP Debugger, Dialog Programming, Object oriented Programming, Conversions, LSMW, User Exits, BADI, Business Transaction events (BTEs), SAP Scripts, Smart forms, Adobe Forms, Web Dynpro, FPM(Floorplan Manager), BRF/BRF+, BOPF, RFC, BAPI, IDOC, ALE, EDI, OData, Adobe forms, and Workflow.
  • Extensively worked in custom objects design and development in TM(Transportation management) with BOPF, ECC integration interfaces and Adobe forms.
  • Implemented xSuite solution xFlow for vendor management in ECC.
  • Experience in setting up of ALE/EDI ports, ALE/EDI partner profiles, and IDoc’s usage and configurations.
  • Expertise in Security. Creating users, profiles, composite roles and derived roles.
  • Implemented SAP's GRC solution. Designed and developed SAP technical roles in alignment with the business requirements and data privacy guidelines.
  • Worked on implementation on AP process with xSuite, integration between SAP and outside analytics tools like Big Data, BusinessObjects(BOBJ) with HANA.
  • SAP HR experience in Personnel Administration (PA), Personal Development (PD), Payroll (US-PY), Time Management (TM), Benefits (BN), Recruitment and ESS and MSS module, Organizational Management(OM), Organizational Plan (Organizational Structures, Reporting Structures, Relationships).
  • Technical expertise in Financial Accounting & Controlling (FI/CO), Transportation Management(TM), Sales and Distribution (SD), Material Management (MM), Inventory Management (IM), Human Resource (HR/HCM), Customer Relationship Management (CRM), Warehouse Management(WM), Production Planning (PP), Plant Maintenance (PM), Project Systems(PS), Quality Management (QM), Business Information Warehouse (BW), and Supply Chain Management (SCM), Solution Manager.
  • Expertise in Project Plan, Estimates for all the work efforts related to Functional and Technical teams and resource requirements.
  • Involved in Best practices, System Landscape design, Back up and Recovery and SAP Maintenance schedule plan.
  • Analyzed gaps in Business processes, Current Manual processes to determine areas for Process Automation and Reengineering.
  • Expert in designing complex cost-effective solutions, creating high level technical and functional specification, performance tuning and system integration. wit
  • Expertise in various project management methodologies including Agile/Scrum principles and methodology.
  • Web Applications using Java (J2EE, JDK 1.x, EJB, JSP, Servlets, Java Beans, JDBC, and Multi Thread Programming) technologies and J2EE compliance Web servers and Application servers (Web logic).


Confidential, Seattle, WA

Director SAP Support Services

Environment: ECC 6.0, 4.7C, PI/PO 7.4, Fiori, UI5, OData, HANA, FICO, MM, SD, TM 9.4, ABAP, FPM, BOPF and BRF


  • Lead ECC 6.0 implementation and Data Migration Projects
  • Customizing and Development in FI module
  • PI Interface development and trouble shooting
  • Custom Fiori and UI5 applications
  • Customizing and development with BOPF and Adobe forms in TM
  • Gap analysis, design and development of new applications
  • Create and update user roles based on business requirements
  • Provided technical expertise to development team
  • Custom development with Web Dynpro, FPM and BRF Plus.
  • Analyzed business requirements with implementation team and determined organizational structure, business units, company codes, and profitability centers (AS IS - TO BE)
  • Involved in setting up Chart of Accounts, Controlling Area, GL accounts, International Order, Cost center and Profit centers.
  • Accounts Payable: Creation of vendor master records, groups, vendor documents, number ranges, payment terms, discounts, Configured Automatic Payment Program.
  • Accounts Receivable: Creation of customer master records, account groups, number ranges, payment terms, sales area data and credit management.
  • Involved in Data Migration from 4.7 to ECC through LSMW and custom programs. Custom programs developed to extract and upload transaction data like GL balances, Open PO, Open AR and AP and LSMW for master data like Customer, Vendor, Credit info and Check register.
  • In Asset Management configured asset classes, master depreciation and other business transactions. Fixed asset accounting, reconcile asset management to GL.
  • Involved in implementation of major functionalities like Electronic/Manual Bank Statements, Payments, Electronic and Manual Check deposit, Payment Advices, complete Check Management functionality.
  • ACH and Paymode setup for AP vendors and credit cards. Created DMEE custom payment file.
  • Blackline integration with ECC by importing Transports, setup Webservices, create Blackline user roles and BADI implementation for business requirements.
  • PI/PO inbound and outbound interface mapping and ECC programs for BOA currency uploader, AR aging report and AP variance.
  • Led Security project. Worked with various departments in the organization to discuss and derive user roles.
  • Extensively worked with profile generator (PFCG) to create profiles, composite and single roles.
  • Created SAP roles in the development, test, and training environments using Profile Generator (PFCG).
  • Extensive use of User Information System (SUIM) to test user roles, profiles, authorization objects to create/update/delete user authorizations.
  • Created users, Master roles and derived roles, worked on authorization objects and custom objects.
  • Blue print on using S4/ HANA and HANA as database, business requirements on HANA views.
  • Designed/developed Custom Fiori/UI5 application mock screens using BUILD. Designed and developed ODATA with Netweaver Gateway for Transportation management.
  • Designed and developed custom reports to track accounting data for shipments, open POs, invoice entry, change invoice entry and match unmatched invoices.
  • Custom interface to upload Concur expenses into SAP.


SAP Solutions Architect

Environment: ECC 6.0, ECC 5.0, SAP FI/CO, SAP HR/HCM, and HR ABAP


  • Major Activities
  • Designed and developed global applications
  • Designed global templates for developments
  • Analyzing and applying OSS notes
  • Technical expertise to development team
  • Bank outbound interface for Confidential .
  • Customized personal calculation rules based on customer requirement
  • Designed documents for multiple Bank GL interfaces

Confidential, Milwaukee, WI

Sr. SAP Consultant

Environment: ECC 6.0, FICO, NW PI 7.1, SAP CRM 7.0, VMS 6.0, ABAP/4, MM, SD and HR


  • Major Activities
  • Config and development in FICO
  • Involved in SAP HCM implementation
  • SAP ECC 6.0 and CRM 7.0 application development
  • Xi/PI interface mappings
  • Technical review, unit and functional testing of the developments
  • Developed and enhanced RICEF objects
  • Developed custom reports, conversions, interfaces, enhancements in logistics modules like MM, SD and FI/CO
  • Custom ALV report for Sales Tracker to calculation of daily counts for Sales Cycle Stages.
  • Enhancements using User Exits, BADI, Enhancement spots and Scalability for bypassing Credit check at PGI, Pricing Condition restrictions, Warranty, add Product hierarchy 1, 2 to MB5L report, and Substitution rule to resolve correct Payment method for FI documents.
  • Custom report to calculate and post Interest on interest bearable dealer Invoices in AR, On the Water Credit report to create OTB amount for each customer.
  • Smart form and Print program to print the posted Interest Invoice.
  • Conversions to load HCM Org structure, jobs, positions, and relationships.
  • Developed various custom reports to pull HCM data from standard and custom info types.
  • PI interface mapping for Outbound interface for Fidelity.
  • Activated change pointers to send employee data from SAP HCM to ITIM using message type HRMD A
  • Interface to pull customer, opportunity and product information from CRM to TALON and interface for TALON to CONNECT (CRM) inventory information.
  • Custom inbound IDoc interfaces in CRM, interface to process Consumer create/updates from MDM and interface to pull Consumer Opportunities from Talon.
  • Conversion program to load MDM ID to CRM.
  • Developed Adobe forms in CRM for Demo Rider, Customer Preference Work sheet, Customer Information form, Cap City Sold Motorcycle form, Cap City Pre-Owned Appraisal dealer specific form, Customer Info Sheet, Happy Anniversary form, Happy Birthday form, and Seacoast 4-square form.
  • Developed and updated Web Dynpro and interface to display Adobe forms in Portal.
  • Updated Interface to send Registration information from VMS to HOG(AS 400) system.
  • Created and modified custom actions in VMS.

Confidential, PA

Sr. ABAP consultant

Environment: ECC 6.0, FI/CO, SAP XI/PI 7.0, Enterprise Portal 7.1, HR ABAP


  • Major Activities
  • Completely responsible for the deliverables from the development team
  • Developed ALV reports and modified existing reports.
  • Developed custom reports in Payroll using clusters.
  • Provided p roduction support and worked on problem tickets
  • Debug programs for performance and production issues .
  • Applied OSS notes to the standard programs
  • Production support that includes RICEF objects .
  • Involved with the ESS MSS Implementation Team
  • Involved in Scheduling, Running & Monitoring job
  • Developed report for Work Schedule Rules, report to provide worker’s Compensation Data to Risk Management department, Employee Incentive Compensation, Annual Bonus paid, Gross Earnings, Employee Payroll Status, Employee Leave.
  • Developed custom payroll reports in ALV with the usage of OO classes
  • Developed Liberty mutual inbound interface, Fidelity 401k loans inbound, Fidelity ESPP inbound to receive the eligible employees’ information on a weekly basis and inbound interface for benefits vendor Watson Wyatt.
  • Developed Outbound interface program for Missed benefit deductions for Wage works and Outbound interface for benefits vendor Watson Wyatt.
  • Created Smart forms for Manual print checks to send to Confidential, Smart form for Remuneration Statement
  • Developed Adobe forms in Payroll, Recruitment, Benefits and E-learning
  • Created BDC and LSMW Conversion programs for Master Data Infotypes (Actions, Org Assignment, Personal Data, Addresses, Basic Pay, and Bank Details).
  • Infotype Enhancements to the Standard Infotypes. Involved in Data Element Exits to change the Standard Text display of the Screen Fields of an Infotype..
  • Created and Modified the Custom Function Modules and RFCs in Time Management, Organizational Management and Benefits.
  • Development in PA, OM, Payroll and Time Management modules.
  • Developed a custom WebDynpro application to maintain custom compensation data related to employees.
  • Developed minor enhancements and bug-fixes to already existing custom Webdynpro Applications.
  • Involved in the analysis, design, configuration, testing and implementation of an Employee Self-Service (ESS) and Manager Self Service (MSS) application for all employees

Confidential, Seattle, WA

ABAP Lead Consultant

Environment: SAP 4.6B, 4.7, FI/CO, ABAP/4, and MM


  • Major Activities
  • Involved in SAP 4.6C upgrade activities
  • Preparing technical and functional specifications development and responsible for the deliverables
  • Technical review, unit and functional testing of the developments
  • Developed Classic and Interactive reports
  • Data dictionary and Enhancements .
  • Modified and created custom module pools
  • Enhancements using User Exits and BADI
  • Developed several custom reports for Revenue Accounting process.
  • ALV reports for Detail Aging, Summary Aging, Revenue Accounting Weekly Station Summary, and Revenue Accounting Monthly Station Summary.
  • Modified custom dialog program for Incoming Invoice Posting.
  • Created custom tables to maintain values to remove hard coding in the reports, application table maintaining station names.
  • Performance analysis of the programs using SQL Trace and Runtime Analysis.

Confidential, Detroit, MI

Sr. ABAP consultant

Environment: SAP R/3 4.6C, ABAP/4, MM, PP, SD and FI/CO


  • Major Activities
  • Created BAPIs for custom applications.
  • Developed ALV reports and modified existing reports.
  • Data dictionary and custom table development.
  • Created and modified custom RFC and function modules
  • Created Interface programs for uploading and downloading transaction Data
  • Developed and modified forms using Sap Scripts, Smart Forms and adobe forms
  • Performance analysis of the custom developments.
  • Designing and technical review of the custom d evelopments
  • Documentation of the developments
  • Transportation of the objects to Testing and Production Systems
  • Provided p roduction support and worked on problem tickets
  • Debug programs for performance and production issues .
  • Applied OSS notes to the standard programs
  • Coordinated with the Global Teams located in various countries
  • ALV reports for Cost Center Reference Allocation, Payment Methods, AP & AR aging Reports based on Cost Centers, Report to Modify Previous Customer Number.
  • Modified Incoming Invoice Posting Report.
  • Created BAPIs for Retrieving Material Information, Wrapper BAPI to check the Minimum Order Quantities for the Ordered Materials on Custom Web Application for Audi parts Dealers.
  • Modified BAPI to add a process in the sales order creation to reduce the Stock of Predecessor Materials.
  • Created custom tables to maintain values to remove the hard coding in the reports, application table maintaining Predecessor Materials.
  • Modified Delivery Document Smart Form to add a process to display Perchlorate Indicator for the Materials Shipped to California.
  • Configured ALE interface for migrating Customer master, vendor master, part of material master data info records and pricing condition records.
  • Enhancement of transaction program of SD using BADI and Enhancement Spot.

Hire Now