SUMMARY:

• A seasoned SAP Order to Cash, Procure to Pay and Retail - Industry Specific Solution (SAP SD, MM and Retail) Professional with 14 years experience in multiple end to end implementations. Working knowledge in SAP PP, EWM, PM/CS and FI. Hands on experience in SAP S/4 HANA 1809 and ECC 6.X.
• Gamut of project experience include implementation, enhancement, AMS and product deployments. Experienced in implementing SAP projects using both Agile and Waterfall methodologies. Industry expertise includes Manufacturing, Retail and CPG industries.
• A Certified Business Analysis Professional (CBAP) with expertise in Eliciting and Analyzing requirements, proposing solutions, implementing and testing solutions and validating solutions. Hands on experience in ASAP methodology and knowledge of SAP Activate methodology. Worked on multiple projects in onsite-near shore-offshore model. A Confidential Certified Project Manager.

TECHNICAL SKILLS:

• SAP Order to Cash (SD):
• Have Complete understanding of delta changes in S4HANA 1809 from SAP ERP Business Suite which includes simplification list, new user interface, embedded analytics, and Smart Business
• Hand on experience in working on Fiori framework and architecture.
• Understand existing organizational structure and mapping them into SAP Enterprise Structure
• Design and configure various master data viz., Customer Master and Material Master, Customer Material Info Record, Pricing Master, Credit Master, etc.
• Worked on Bill of Materials and variant configuration.
• Configured various Sales documents viz., Inquiry, Quotation, Sales Order, Cash Sales, Rush Order, Consignment Stock, Scheduling agreements, Contracts, and 3rd Party Orders, Intercompany process based on Client requirement
• Adept in configuring basic functions like Pricing (Conditioning technique), Output, Text, Availability Check/Transfer of requirements and Credit Management
• Configured various Logistic General (LO) objects like Plant, Storage Location, Materials, Business Partners, etc.
• Expert in configuring Logistic execution objects like Shipping points, Route determination, picking, packing, shipping, Post Good Issue, etc.
• Configured various Billing objects including Invoice, Credit memo, Debit memo, Rebates and Intercompany Billing
• Worked extensively on IDocs, Interfaces and EDI integration with external systems
• Well versed with cross module integration between FI, PP and EWM
• Worked on generating automatic production order based on a sales order.
• Configured both Sales and Production BoMs for sales and production purposes.
• SAP Procure to Pay (MM):
• Designed custom PRs, POs and STOs, Deliveries (outbound and inbound) as per organizational requirements
• Configured Custom Movement Types and account assignment for FI postings
• Worked closely with EWM team for integration including, creation of Custom Delivery for Goods Receipt Transaction without reference document.
• Setup Storage location specific Shipping Points and STOs
• Well versed with cross module integration between FI, PP and EWM
• Worked on consumption based planned to setup automatic generation of Purchase requisitions based on requirements generated during planning run.
• Worked extensively on inventory management including cycle counts, inventory adjustments and account postings.

PROFESSIONAL EXPERIENCE:

Confidential

Senior SAP SD Consultant

Responsibilities:

• Provided training to end users on SAP S4/HANA Sales and Distribution business processing and system usage.
• Identified issues in the roll out template and provided design changes for bettering suiting to the local business needs.
• Performed cutover activities before Go-Live viz., updating output and pricing master data records.
• Provided post Go-Live support to end users by assisting them in identifying the issues and resolving them.

Confidential

Senior SAP SD MM Consultant

Responsibilities:

• Worked on SAP and PoS integration project for a B2C store based out of US.
• Worked on validating and testing design for integration of master data and transaction data for both SD and MM modules
• Worked on .Net report generation tool to extract data from SAP and 3rd party system to build reports for validating and auditing the data flow into SAP from 3rd party system.

Confidential

Senior SAP SD MM Consultant

Responsibilities:

• Integrating DirectA and ORA with SAP at various levels viz., Master data and Transaction data
• Designed custom IDoc for sending additional information as required by the downstream system, DirectA
• Designed custom RFC calls for sending transaction data history, material master and order information to DirectA and ORA
• Designed custom proxies for sending and receiving sales order information for creating, changing and cancelling.
• Prototyping in sandbox and demonstrating the results to the stakeholders
• Testing the developed solution thoroughly and fixing any bugs that might arise from testing.
• Project is run on Agile methodology
• Creating stories, tasks, sub-tasks and bugs in JIRA and tracking them to closure.

Confidential

Senior SAP SD MM Consultant

Responsibilities:

• Implemented standard SAP S/4 HANA SD and MM Solution
• Trained end users on creation of Purchase Requisitions, Purchase Orders, MIGO, MIRO, Master data creation on S/4 HANA 1809 on premise edition and Fiori.
• Developed a road map for future OTC process usage in the organization by using SAP Activate methodology.
• Prepared Master Data for Cutover activity before Go-Live.

Confidential

SAP Senior SD MM Consultant

Responsibilities:

• Supported and enhanced existing environment of SAP Simple Finance (SAP HANA)
• Worked on system integration projects of newly acquired companies by Opentext, my migrating/integrating their existing systems to/with SAP.
• Worked on master data rationalization and migration to SAP, based on Opentext template (including customer, material, vendor and pricing masters)
• Built interfaces for seamless flow of data from Service Now, OpenAir and Changepoint to SAP, carrying both master and transaction data to and from SAP.
• Developed test plans and cases pertaining to various test scenarios identified.
• Supported various teams with training manuals and change management for a smooth transition to SAP
• Provided post Go-Live support and resolved issues effectively.

Confidential

SAP SD MM and Retail Consultant

Responsibilities:

• Worked on various projects viz., Customer Returns through various channels, Intercompany process, Hybrid process of consignment and 3rd party orders. Responsible for designing and configuring end to end solution and integration with other systems in the environment
• Key activities include interacting with key stakeholders, conducting workshops, gathering requirements, configuring prototype, designing the solution and configuring and customizing the system according to the design
• Designing the interfaces to various systems in IT environment for seamless integration and data accuracy
• Updating Milestones with status to monitor project progress, list all the assumptions, risks, dependencies and action items and track them closely.
• Worked on both SD and MM processes of SAP Retail to provide an end to end solution right from receiving returns from Customer to returning it to the vendor
• Worked closely on EWM integration to ensure all the new configurations match with those in EWM and data flows from one system to another without any issues.
• Responsible for full integration with custom Web Solution Viz., Sales Order Creation, Order Confirmation, Third Party Orders, Shipping confirmation, etc.
• Also responsible for designing SRS (SAP Retail Store) design for handling articles at Retail Store
• Configured and Customised end to end Returns Solution, for both Retail and Online channels
• Developed various interfaces with Mobile Tasking Application, developed for Retail Stores
• Designed and developed a Hybrid Solution of consignment and 3rd party to keep track of consignment stocks and redirecting sales to the agent.
• Configured and Customized an intercompany solution to the specific needs of the Client.

Confidential

Business Engineer

Responsibilities:

• Was part of SAP Warranty Claims implementation including configuring, designing RICEF, testing, cutover activities and Go-Live support.
• Assisted the ABAP to team to build a custom BAPI to bring in the data from Web through RFC call.
• Configured and customized Actions and Statuses in SAP to cater to the business process needs.
• Customized Customer Master and Material Master by appending required additional fields to the standard tables to assist in business process
• Understood the business rules thoroughly to customize the solution accurately so that the issues are minimized at the time of testing
• Tested the solution end to end, right from Customer claim initiation till warranty claim payment or denial.
• Migrated historical warranty claims data from legacy AS400 to SAP by designing a template and sanitizing the legacy data before the upload. Checked for error logs to identify if the data upload has been successful.
• Designed, built and tested Custom Telecom Billing solution to support upcoming business - HOSTED telecom solution.
• Custom solution is to cater to periodic billing of Customers with reference to a Service Contract. However, as the monthly billing varies largely, had to build a custom solution which references an incoming file, for item details, through an FTP from a 3rd party service provider.
• Tested the solution end to end, prepared training documents, conducted User Acceptance Testing and assisted the Business Post Go Live in reconciling the actual data received against contract setup.
• Enhance and support current ECC system and business processes it supports in the areas of logistics.

Confidential

SAP Project Manager

Responsibilities:

• Worked on S/4 HANA 1511.
• Identify business processes from SAP SD, MM and CRM and design mobile applications
• Prepared Sprint plans, EPIC and back logs in JIRA
• Conducted Requirements gathering sessions, documented and confirmed requirements, performed gap analysis and recommended solutions
• Prepared functional specification document for the developers to build various mobile applications viz., mSales (Quotation and Sales Order Management), mService Order (Service Order Management).
• Configured PM/CS process in SAP which includes Work Orders,Service Contracts, Service Quotations, Service Orders, Service Materials, etc.
• Prepare Test Scenarios for the testing team to test the application
• Prepare Training Aids and User guides for the Trainers and End Users
• Support Functional Testing and fix issues that have been identified
• Support Post Go-Live system and Transition to the Application Support team

Confidential

Senior Consultant and Project Manager

Responsibilities:

• Conducted requirement gathering sessions, documented requirements and got Client Sign-off
• Prepared a high-level solution approach
• Prepared functional design documents (BBP) for various objects like Customer Master data, Pricing Master Data, Credit Master Data, etc.
• Designed a custom solution for Promotions, Bonus Buys, Price Markups in a wholesale business scenario
• Prepared Test Plan, Test Cases and Test Scrips based on the scenarios provided by the Client
• Resolved all high priority and critical issues within the SLAs
• Conducted Functional and Integration testing
• Prepared training plans and conducted training sessions based on Customer requirements
• Prepared Cut Over plan for various objects and dependencies and Checklist
• Prepared Data migration plan, executed it, checked error log and reloaded data till it is successfully loaded
• Analyzed existing organization structures, Master Data and Transactional Data
• Identified differences in processes and scenarios in Order to Cash i.e., Sales Order Processing, Delivery, Billing, etc.
• Prepared a variance report on standard and customized objects
• Designed To Be processes and communicated the same with various stakeholders for Approval
• Prepared a plan for migrating the Development and QA server configurations and Customizations.
• Prepared templates for homogenization of various master data
• Prepared plan to minimize data variance by imposing coding standards
• Conducted Workshops and Structured Walk through to get stakeholder buy-in.
• Successfully executed plans to Converge various landscapes into one design
• Resolved all the errors/issues arising out of testing

Confidential

System Analyst

Responsibilities:

• Conducted requirements workshops and gathered requirements from various stakeholders for the in-scope processes
• Prepared AS IS and TO BE documents (Business Blueprints) for both retail and wholesale business processes.
• Prepared template for various master data viz., Site master, article master, merchandise hierarchy, article hierarchy, listing and assortments, etc.
• Designed interfaces and custom data repository for storage of retail data in .net system.
• Participated in retail point of sale rollouts by ensuring all the outlets are equipped and trained to perform the retail operations.
• Configured Sales Order Documents viz., Quotation, Sales Order, Rush Order, Cash Order, etc.
• Configured Pricing Procedures by creating tables, access sequences, condition types and routines
• Tested the solution and resolved the bugs arising out of Functional, Integration and User Acceptance Testing
• Supported System Post Go-Live

Confidential

Consultant

Responsibilities:

• Analyzed the existing templates and conducted workshops to demonstrate capabilities of the existing SAP system
• Identified master data objects and business processes with potential gap with the existing templates and provided solution without much variance from the existing templates
• Configured and Customized various objects like Customer Master, Customer Material Info Record, Pricing and Credit Master, etc. based on Client requirements
• Prepared build plan for various Custom objects (RICEF) and assigned resources to various objects and ensured that build is complete on time
• Prepared Test Scripts and conduct Functional Testing for both standard and Custom objects to ensure they are functioning as intended.
• Conducted Integration testing and User Acceptance Testing to ensure smooth Go-Live
• Prepared User Training Manuals and conducted training for various users
• Prepared Authorizations matrix and tested for their accuracy once they have been configured
• Prepared plan for Cut-Over activities and ensured that it went without major issues.
• Provided intense support Post-Go Live
• Worked with the business in gathering business requirements and creating fit gap sheets.
• Created and customized billing documents and billing methods and rules. Added enhancements to the billing plans types and created date determination rule and configured the date category.
• Provided production support by trouble-shooting problems that were encountered by users and super users.
• Maintained Sales documents, item categories, billing, incompletion procedures, text determination procedures and output determination procedures.
• Maintained SD revenue account determination, created new master data of customer account assignment groups and material account assignment groups, defined & assigned account keys, assigned G/L accounts.
• Developed specifications for formulas, requirements, user exits and reports to enable business processes not supported by standard SAP functionality.
• Worked on analysis, design and configuration of pricing procedures, condition types, access sequences, condition tables, and condition records.
• Worked with developers in making enhancements in the pricing user exits to add custom fields to standard sales tables, pricing field catalogs and info structures.
• Developed custom price lists, created area menus and added to change condition record transactions of SAP users.
• Resolved 2nd and 3rd level Priority tickets.
• Prepared FS for change requests and thoroughly tested before the next release
• Ensured that the SLA are followed as much as possible without exceptions ·
• Updated relevant documents as and when there is a change in process (Standard Operating Manuals)
• Provided permanent solution for recurring problems by suggesting enhancements/modifications