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Client Service Executive Resume

PROFESSIONAL SUMMARY:

  • Experienced SAP developer, worked as Client Services Executive at ExxonMobil for 10+ years, where we were involved in teh SAP activities for their Chemicals, Upstream,
  • Downstream and Corporate HR operations. Well versed in following SAP Modules SD, TM, FI, MM, PM, APO, IS -
  • Oil Modules for TSW & PRA and Warehousing Module. Proven ability to leverage technology to achieve organizational objectives.
  • 20+ Years of SAP experience
  • Various roles including:
  • Delivery Advisor
  • Delivery Senior Project Manager
  • Client service executive
  • Onsite coordinator
  • Project Leader
  • Senior Consultant

TECHNICAL SKILLS:

  • ABAP/4
  • Smartforms
  • Sapscript
  • ABAP Objects
  • Web Dynpro
  • FPM
  • Idocs
  • SD Functional
  • Interfaces
  • BOPF

PROFESSIONAL EXPERIENCE:

Confidential

Client Service Executive

Responsibilities:

  • Worked as Technical Project Manager at ExxonMobil, where we were involved in their SAP custom development activities for Chemicals, Upstream, Downstream and Corporate HR operations.
  • Managed Technical development of multiple large projects worth millions of dollars and hundreds of end users leveraging offshore team of varying size for each project between 30 to 8 resources
  • Worked on Order to Cash, Transport Management, Financial, Plant Logistics, Material Management, APO, Warehouse Management and other related SAP Modules.
  • Chemicals GEMS project - SAP ECC6 implementation of FI, SD, TM, PM, MM & APO systems
  • Worked in SD module involving Sales Order, Delivery, Shipments and Billing. Simplified teh booking process from Orders creation to Shipment using Custom Vessel Booking screens.
  • Involved in PTP and Plant Maintenance activities which involved complex Workflows for PO & ERS systems.
  • Involved in Quality management where we had done enhancements to fill teh gaps in existing SAP functionality.
  • Involved in FI activities for validations and substitutions, Special Ledgers, LIFO, FOREX enhancements and Material Balance reporting.
  • Involved in Plant Logistics system to in corporate teh interfaces to Rail, Truck & Sea shipments.
  • Implemented all teh IS-OIL specific components for HPM Materials, Exchanges and TD Shipments
  • APO - Worked on Sales History, Forecast and Models and maintaining Characteristics and its Realignment in Demand Planning area. Also worked in PPDS & Supply chain modules. Developed end-to-end functionality to delete obsolete Products and Materials from APO system including their links to Transportation lanes.
  • Working in support area for GEMS TM system, which links Freight Order, Units and Quotation to it corresponding ERP Sales Order/STO. Improved Weight management using Payload Max for loading Railcars. Updating teh Freight charges from SAP TM system to its corresponding ERP Sales Order.
  • Upstream PRA project - ECC6
  • Did many custom objects for PRA in Revenue Accounting, Sales, Tax & Royalty reporting modules which were identified as gaps or enhancements.
  • Upstream IPES/NAPES project - ECC6
  • Worked on Sakhalin and Nigeria projects and was involved in Plant Maintenance, Materials Management, Joint Venture accounting and FI General Ledger activities.
  • Downstream project - ECC6
  • dis is support project comprising of FI, SCM (Product Management, Inventory management & Materials Management) and SD modules involving CRM interface activities.
  • Have extensive noledge about Trader activities which is custom developed module for trading in crude oil.
  • Have worked with Exchanges & other FI activities involving Netting process and General Ledger activities.
  • Worked in area of Inventory management at Terminals & Supply Point involving HPM materials.
  • Worked on Seibel CRM project which involved creation

Environment: SAP R/3 V3.1H to ECC6

Confidential TN

ABAP Developer

Responsibilities:

  • SAP R/3 4.6B implementation of shipping and transportation system.
  • Participated in SHIPCHEM rail and marine design, which involved transferring of Eastman Chemical’s shipping and transportation data from SAP R/3 to SHIPCHEM.
  • Used EDI Idocs and leveraged SAP User Exits to meet customer requirements during goods movement.

Environment: SAP R/3 V4.6

Confidential

ABAP Developer

Responsibilities:

  • SAP R/3 4.6B implementation.
  • Developed SIS for reporting purposes.
  • Designed and developed SAP outbound interfaces for Hyperian system. Interfaces included finance data models, service management data model and human resources data models.
  • Developed a user exit for sales order, where some custom fields were added to additional data screen of sales order header.

Environment: SAP R/3 V4.6

Confidential, TX

ABAP Onsite coordinator

Responsibilities:

  • SAP R/3 3.1H SD, MM and IS module implementation project.
  • Worked on Confidential ’s CORONA divestiture project. Implemented IDP system for teh divested resins and Elastomers business.
  • dis involved re-designing existing IDP system due to changes in company code and sales organizations.
  • Worked on Confidential ’s RUMBA project as an offshore coordinator which involved interfaces, data conversions, reports, utilities and SAP Script development.

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